Atatus Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the fantastic customer support of Atatus, making it easy to resolve issues and enhance experience. (4 mentions)

Users value the big-picture analytics of Atatus, enhancing their ability to monitor and optimize application performance effectively. (2 mentions)

Users find Atatus to be easy to use, facilitating efficient navigation and excellent customer support. (2 mentions)

Users find Atatus incredibly easy to set up, thanks to its intuitive interface and seamless integration. (2 mentions)

Users value the efficiency of Atatus, enabling quick setup, insightful metrics, and proactive issue resolution. (2 mentions)

Users find a lack of detailed information in Atatus documentation, leading to potential setup challenges. (1 mentions)

Top Pros or Advantages of Atatus

1. Customer Support

Users highlight the fantastic customer support of Atatus, making it easy to resolve issues and enhance experience.

See 4 mentions

See Related User Reviews

AY

Andrii Y.

Mid-Market (51-1000 emp.)

4.5/5

"Our development team is happy with Atatus solutions"

What do you like about Atatus?

High uptime, nice and fast UI, easy to use. Great customer support.

RC

Ram c.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool and does what it says"

What do you like about Atatus?

Looking for the logs, exceptions. Easy to navigate around. Customer support is fantastic.

2. Analytics

Users value the big-picture analytics of Atatus, enhancing their ability to monitor and optimize application performance effectively.

See 2 mentions

See Related User Reviews

DP

David P.

Small-Business (50 or fewer emp.)

4.5/5

"Really insightful APM solution for web applications"

What do you like about Atatus?

My team and I have been using Atatus for the past several years to monitor and optimize our e-commerce marketplace, and it has really helped us detect

GR

Glenn R.

Small-Business (50 or fewer emp.)

5.0/5

"Atatus allows us to see issues and optimise performance in ways we didn't know existed"

What do you like about Atatus?

We've used atatus since it's early days - around 5+ years. It's evolved a lot in that time and has allowed us to identify and respond to issues before

3. Ease of Use

Users find Atatus to be easy to use, facilitating efficient navigation and excellent customer support.

See 2 mentions

See Related User Reviews

AY

Andrii Y.

Mid-Market (51-1000 emp.)

4.5/5

"Our development team is happy with Atatus solutions"

What do you like about Atatus?

High uptime, nice and fast UI, easy to use. Great customer support.

RC

Ram c.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool and does what it says"

What do you like about Atatus?

Looking for the logs, exceptions. Easy to navigate around. Customer support is fantastic.

4. Easy Setup

Users find Atatus incredibly easy to set up, thanks to its intuitive interface and seamless integration.

See 2 mentions

See Related User Reviews

DP

David P.

Small-Business (50 or fewer emp.)

4.5/5

"Really insightful APM solution for web applications"

What do you like about Atatus?

My team and I have been using Atatus for the past several years to monitor and optimize our e-commerce marketplace, and it has really helped us detect

BS

Budimir S.

Small-Business (50 or fewer emp.)

5.0/5

"Great product to monitor application performance"

What do you like about Atatus?

It's easy to set up, simple to use, has great metrics, and is simple to pinpoint pain points in the app. Great customer support. I currently use APM a

5. Efficiency

Users value the efficiency of Atatus, enabling quick setup, insightful metrics, and proactive issue resolution.

See 2 mentions

See Related User Reviews

BS

Budimir S.

Small-Business (50 or fewer emp.)

5.0/5

"Great product to monitor application performance"

What do you like about Atatus?

It's easy to set up, simple to use, has great metrics, and is simple to pinpoint pain points in the app. Great customer support. I currently use APM a

GR

Glenn R.

Small-Business (50 or fewer emp.)

5.0/5

"Atatus allows us to see issues and optimise performance in ways we didn't know existed"

What do you like about Atatus?

We've used atatus since it's early days - around 5+ years. It's evolved a lot in that time and has allowed us to identify and respond to issues before

Top Cons or Disadvantages of Atatus

1. Lack of Information

Users find a lack of detailed information in Atatus documentation, leading to potential setup challenges.

See 1 mentions

See Related User Reviews

LC

Lambert C.

Small-Business (50 or fewer emp.)

4.5/5

"A very nice all-in-one monitoring solution"

What do you dislike about Atatus?

Some really specific points are missing from the documentation, like the domains needed to be opened in the corporate firewall (if I'm not mistaking)

Top-Rated Alternatives

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DT

Damien T.

Senior Front End Developer

Small-Business (50 or fewer emp.)

11/27/2018

"Good bug tracking and analytics software that's easy to setup"

5/5

What do you like best about Atatus?

We love the additional analytics of page load times and performance. The Real User Monitoring helps me get steps to reproduce. I can also send custom data for more information about my errors. On top of that, integrating it with Angularjs is a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

There is no way to setup php error tracking for users of microsoft server who are not using a php framework. Review collected by and hosted on G2.com.

LC

Lucas C.

CEO

Small-Business (50 or fewer emp.)

4/21/2019

"Excellent tool!"

5/5

What do you like best about Atatus?

Great features and fair price. In addition, the support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

I think an application uptime monitoring feature is missing Review collected by and hosted on G2.com.

AO

Verified User in Online Media

Small-Business (50 or fewer emp.)

10/18/2018

"Excellent for Troubleshooting JS Issues in Production"

4/5

What do you like best about Atatus?

It allows us to track uncaught javascript errors in production with great granularity. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

It's a bit expensive for a pre-beta situation but will be well worth is once my startup gets into beta. Review collected by and hosted on G2.com.

What problems is Atatus solving and how is that benefiting you?

The ability to track issues down to the user level is very helpful especially if for some reason a user's data is corrupted. Utilizing source maps to take us directly to the line of the error is very helpful. We also like the ability to open an issue in Jira from the Atatus site is awesome as well. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/6/2019

"Reall good for monitoring your javascript"

5/5

What do you like best about Atatus?

It can monitor various areas of your application, I mainly use it to track and analyze javascript errors. Review collected by and hosted on G2.com.

What do you dislike about Atatus?

Documentation could be improved, but having an issue with the setup I reached Joe from Atatus, he was super helpful and helped me with all my queries. Review collected by and hosted on G2.com.