Generated from real user reviews
See Related User Reviews
TERESA B.
Small-Business (50 or fewer emp.)
4.0/5
"MAKES PAYROLL EASY"
What do you like about Asure?
The team members are very helpful and will guide you through any questions you have.
Khara T.
Small-Business (50 or fewer emp.)
4.0/5
"I have been satisfied with Asure services."
What do you like about Asure?
There is a direct deposit option that is helps us save in mailing. Staff are willing to wait in scheduling payroll. They also offer other services tha
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"I have used Asure for Lacaillade Masonry for over 10 years."
What do you like about Asure?
I like how easy it is to use and I can get support on the line fairly easily when needed.
See Related User Reviews
Haley S.
Enterprise (> 1000 emp.)
5.0/5
"User-Friendly Interface, But PTO Accrual Needs Improvement."
What do you like about Asure?
Very easy to use and navigate, simple and effective
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you like about Asure?
The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Bobbi H.
Small-Business (50 or fewer emp.)
5.0/5
"Quick Efficient Software"
What do you like about Asure?
Asure is very easy to navigate through. The upgraded webpages make it a breeze getting to where you need to be to do payroll.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you like about Asure?
The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll.
See Related User Reviews
Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you dislike about Asure?
There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed.
See Related User Reviews
Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you dislike about Asure?
There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed.
See Related User Reviews
Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Khara T.
Small-Business (50 or fewer emp.)
4.0/5
"I have been satisfied with Asure services."
What do you dislike about Asure?
Asure schedules payroll too early in the pay period.
See Related User Reviews
Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Kim C.
Mid-Market (51-1000 emp.)
0.0/5
"Asure, not good."
What do you dislike about Asure?
Everything. My employees could not understand how to log on. Too maky hands were in the pot.
See Related User Reviews
Stephanie R.
Small-Business (50 or fewer emp.)
5.0/5
"Easy on-boarding and great timekeeping"
What do you dislike about Asure?
The GEO tags are a little hard to see when there are so many close together, but we are managing.
Thomas W.
Small-Business (50 or fewer emp.)
0.0/5
"Terrible business practices"
What do you dislike about Asure?
The service contract is misleading. I signed up for the HR services as a "deal" for doing the ERTC filing. The terms and conditions were buried in a l
I like how easy it is to use and I can get support on the line fairly easily when needed. Review collected by and hosted on G2.com.
I would like the web version to be more robust like the client I have downloaded to my laptop. Review collected by and hosted on G2.com.
Asure is extremely user-friendly! The platform is easy to understand and navigate, even for those who aren't good with computers. Mobile app is just as userfriendly Review collected by and hosted on G2.com.
I wish there were a spot to put in notes when I have to update a time card for an employee Review collected by and hosted on G2.com.
Sometimes the people you work with are great, quick and efficient some are not. We like the webclock for payroll, that works great for the employees. The ability to look up your past payroll on their site is a nice feature Review collected by and hosted on G2.com.
The reps that work with our agency seem to change constantly, lately they have not been very good at doing their job, or getting back to us. Review collected by and hosted on G2.com.
The training and support during transition is first class Review collected by and hosted on G2.com.
I have struggled with getting prompt responses from the tax department Review collected by and hosted on G2.com.
Nothing works. The two-step verification waiting time is too long. I provide very poor service to my employees because all I do is sit and wait like a moron waiting on a super slow product. Review collected by and hosted on G2.com.
Everything. I receive no assistance. I leave message after message regarding assistance and I rarely receive or never receive a response. For example, I requested a copy of an employee's application summary for over two months now and I receive no assistance, only that they can view it and I cannot. So I asked for a copy... crickets. However, my co-worker receives responses in five minutes. I receive no assistance, or I receive a screenshot picture and am left to figure things out by myself. Review collected by and hosted on G2.com.
What I love best about Azure is the Sales and Customer Service Team. Erika Somar is great to work with - very knowledgeable, friendly, and professional. She was very patient with me during the entire process. Any questions I may have she is just a text, call, or email away. Review collected by and hosted on G2.com.
Thus far, I have not experienced anything negative with Asure. Review collected by and hosted on G2.com.
We have been so pleased with the response time and expertise of the representatives at Asure. They respond with helpful instructions and screen shots so I'm confident I can do what I need to do. Our transition from the old service to Asure was flawless. We had NO PROBLEMS and were stunned to realize it. Review collected by and hosted on G2.com.
I haven't found anything about Asure that I dislike! We highly recommend them. Review collected by and hosted on G2.com.
The customer support is very helpful if I have any questions. Review collected by and hosted on G2.com.
The help option within the program is difficult to navigate and find things you need assistance with. Review collected by and hosted on G2.com.
Our representative is so easy to work with and makes our semi-weekly payroll quite seamless. Our employees value their access to their portals. Review collected by and hosted on G2.com.
None to report. We have not had any negative interaction. Review collected by and hosted on G2.com.
Concierge service from the introduction through the demo and all the way to onboarding and beyond. Review collected by and hosted on G2.com.
If not for the referral service, I wouldn't have known they existed. Review collected by and hosted on G2.com.