Kari and Jen in Support are the best. When we need additional training, they are always very thorough and informative. They have also been very easy to work with when we find errors in the system Asure deems worthy of fixing. Review collected by and hosted on G2.com.

Inability to respond to critical support tickets. By respond, I don't necessarily mean fix. I want updates on the status of the ticket and whether there is any intention to fix the broken pieces. Four years is an insane amount of time to have an open ticket. TLM support is terrible. Most of the time we get bounced between TLM and Evolution support, with both of them blaming the other and neither of them solving the problem. Review collected by and hosted on G2.com.

I use HireClick, and I'd say the best part about it is the customer support. Anytime I have a question, my dedicated representative will implement it for me. The UI is a little clunky but it is effective for the hiring process. I like that there are multiple statuses you can rank candidates by, which is helpful for marking your favorites at different stages of the process. Review collected by and hosted on G2.com.

When I added both application and resume options to my job form, the resume upload did not work. However the customer service representative was able to get it to work from his end. Maybe it's just a bug with the client side. Also, I wish there was a way to bulk send rejection emails while excluding the people you've already emailed without manually having to tick them off. Review collected by and hosted on G2.com.

Very easy to use and navigate, simple and effective Review collected by and hosted on G2.com.

That the accrual of PTO doesn't work well. Review collected by and hosted on G2.com.

We really appreciate how quickly the Asure team works to resolve our requests and the consistent communication throughout. Our weekly payroll submissions are never just an automated experience, but a moment to catch up with our rep. Review collected by and hosted on G2.com.

At this time, we have experienced no notable downsides to our experience with Asure. Review collected by and hosted on G2.com.

Its easy and simple to use and is also available as a mobile app if the employer allows remote punch. It’s simple to submit and review time off requests and Hours for payroll Review collected by and hosted on G2.com.

I previously used a software that had the option to forecast pro balances as of a certain date which was super helpful if planning.a vacation or other event. Review collected by and hosted on G2.com.

HireClick is an easy-to-use platform that streamlines job postings by aggregating them across popular job sites. I’ve received a similar quality and quantity of resumes as I did with previous methods, but at a fraction of the cost. It’s an incredible value—our job posting expenses have decreased by 80% while maintaining strong applicant flow. Plus, their live agents are always available to assist with any questions, providing excellent support. Highly recommend! Review collected by and hosted on G2.com.

There’s not much I dislike, but I’d love to see the platform evolve to include interview scheduling and better communication tools for engaging with applicants. That would make an already great system even better! Review collected by and hosted on G2.com.

The customer service at Asure is wonderful. It is easy to get a hold of someone to speak with. They walk me through step by step any issues that I'm having. Review collected by and hosted on G2.com.

I haven't had any downsides to Asure as of yet. Review collected by and hosted on G2.com.

When it was USA payroll, the service team was amazing and related to the customer. I felt like the company was a business partner and I have referred many businesses in the past. Now that they have sold, Ralph is gone, the new ownership has lost touch with the clients. Review collected by and hosted on G2.com.

The service contract is misleading. I signed up for the HR services as a "deal" for doing the ERTC filing. The terms and conditions were buried in a link (they were not stated in the contract). To exit the service, they make it very hard. It is difficult to even obtain the information for terminating the service, let alone executing the termination. I WOULD NEVER RECOMMEND THIS BUSINESS. As a CPA, I have worked with a number of payroll providers. I will never work with this one again due to the poor business ethics and misleading information. Do yourself a favor and stay clear of this business. Review collected by and hosted on G2.com.

We are able to track our technicians easily with the GEO tag feature and the backend set up to get all of our properties, addresses and companies loaded was pain-free and smooth. Customer service/support has been great and it was easy to learn for all staff. Review collected by and hosted on G2.com.

The GEO tags are a little hard to see when there are so many close together, but we are managing. Review collected by and hosted on G2.com.

I love how Asure makes handling payroll easy. Switching my old payroll data to Asure was seamless, and I appreciated the simplicity of the process. The software is easy to use, aligning well with my needs. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.