--- title: Asure Reviews meta\_title: 'Asure Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 391 reviews by the users' company size, role or industry to find out how Asure works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 391 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Asure Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **exceptional customer service** of Asure, praising the helpfulness and availability of staff. [(75 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683607&qs=pros-and-cons#reviews) Users value the **amazing customer support** of Asure, highlighting responsiveness and helpfulness from dedicated contacts. [(69 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683482&qs=pros-and-cons#reviews) Users value the **ease of use** of Asure, making payroll and onboarding processes seamless and efficient. [(54 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684844&qs=pros-and-cons#reviews) Users commend the **accuracy and timeliness** of Asure's payroll management, making the process user-friendly and efficient. [(39 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684286&qs=pros-and-cons#reviews) Users appreciate the **accurate and timely payroll** service of Asure, praising its user-friendly interface and support. [(36 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684952&qs=pros-and-cons#reviews) Users report **poor customer support** with Asure, facing issues like unresponsive representatives and lack of accountability. [(25 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683500&qs=pros-and-cons#reviews) Users note that **poor support services** lead to frustrating communication issues and lack of accountability during onboarding. [(18 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684392&qs=pros-and-cons#reviews) Users experience **payroll issues** with Asure's misleading terms and cumbersome data processing, causing frustration in service management. [(17 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684525&qs=pros-and-cons#reviews) Users find Asure to be **not user-friendly** , facing difficulties in navigation and service termination processes. [(14 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684709&qs=pros-and-cons#reviews) Users find **difficult navigation** frustrating, with issues accessing key information and managing HR tasks effectively. [(11 mentions)](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684471&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Asure ##### 1. Helpful Users highlight the **exceptional customer service** of Asure, praising the helpfulness and availability of staff. [ See 75 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683607&qs=pros-and-cons#reviews) See Related User Reviews TB TERESA B. Small-Business (50 or fewer emp.) 4.0/5 "MAKES PAYROLL EASY" What do you like about Asure? The team members are very helpful and will guide you through any questions you have. ![Khara T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khara T.") KT Khara T. Small-Business (50 or fewer emp.) 4.0/5 "I have been satisfied with Asure services." What do you like about Asure? There is a direct deposit option that is helps us save in mailing. Staff are willing to wait in scheduling payroll. They also offer other services th ##### 2. Customer Support Users value the **amazing customer support** of Asure, highlighting responsiveness and helpfulness from dedicated contacts. [ See 69 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683482&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I have used Asure for Lacaillade Masonry for over 10 years." What do you like about Asure? I like how easy it is to use and I can get support on the line fairly easily when needed. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Our experience with Asure has always been welcoming and efficient." What do you like about Asure? We really appreciate how quickly the Asure team works to resolve our requests and the consistent communication throughout. Our weekly payroll submissi ##### 3. Ease of Use Users value the **ease of use** of Asure, making payroll and onboarding processes seamless and efficient. [ See 54 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684844&qs=pros-and-cons#reviews) See Related User Reviews ![Haley S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley S.") HS Haley S. Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Interface, But PTO Accrual Needs Improvement." What do you like about Asure? Very easy to use and navigate, simple and effective SS Scott S. Small-Business (50 or fewer emp.) 4.0/5 "Asure HR and Payroll" What do you like about Asure? The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll. ##### 4. Payroll Management Users commend the **accuracy and timeliness** of Asure's payroll management, making the process user-friendly and efficient. [ See 39 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684286&qs=pros-and-cons#reviews) See Related User Reviews ![Bobbi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobbi H.") BH Bobbi H. Small-Business (50 or fewer emp.) 5.0/5 "Quick Efficient Software" What do you like about Asure? Asure is very easy to navigate through. The upgraded webpages make it a breeze getting to where you need to be to do payroll. ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Setup with Assure, No Changes Needed" What do you like about Asure? I love how Asure makes handling payroll easy. Switching my old payroll data to Asure was seamless, and I appreciated the simplicity of the process. Th ##### 5. Payroll Ease Users appreciate the **accurate and timely payroll** service of Asure, praising its user-friendly interface and support. [ See 36 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684952&qs=pros-and-cons#reviews) See Related User Reviews SS Scott S. Small-Business (50 or fewer emp.) 4.0/5 "Asure HR and Payroll" What do you like about Asure? The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll. ![Bobbi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobbi H.") BH Bobbi H. Small-Business (50 or fewer emp.) 5.0/5 "Quick Efficient Software" What do you like about Asure? Asure is very easy to navigate through. The upgraded webpages make it a breeze getting to where you need to be to do payroll. ### 5 Cons or Disadvantages of Asure ##### 1. Poor Customer Support Users report **poor customer support** with Asure, facing issues like unresponsive representatives and lack of accountability. [ See 25 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1683500&qs=pros-and-cons#reviews) See Related User Reviews ![Mark Phelps I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Phelps I.") MI Mark Phelps I. 0.5/5 "Complicated Interface and Poor Support" What do you dislike about Asure? Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser SS Scott S. Small-Business (50 or fewer emp.) 4.0/5 "Asure HR and Payroll" What do you dislike about Asure? There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed. ##### 2. Poor Support Services Users note that **poor support services** lead to frustrating communication issues and lack of accountability during onboarding. [ See 18 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684392&qs=pros-and-cons#reviews) See Related User Reviews ![Mark Phelps I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Phelps I.") MI Mark Phelps I. 0.5/5 "Complicated Interface and Poor Support" What do you dislike about Asure? Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser SS Scott S. Small-Business (50 or fewer emp.) 4.0/5 "Asure HR and Payroll" What do you dislike about Asure? There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed. ##### 3. Payroll Issues Users experience **payroll issues** with Asure's misleading terms and cumbersome data processing, causing frustration in service management. [ See 17 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684525&qs=pros-and-cons#reviews) See Related User Reviews ![Mark Phelps I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Phelps I.") MI Mark Phelps I. 0.5/5 "Complicated Interface and Poor Support" What do you dislike about Asure? Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser ![Khara T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khara T.") KT Khara T. Small-Business (50 or fewer emp.) 4.0/5 "I have been satisfied with Asure services." What do you dislike about Asure? Asure schedules payroll too early in the pay period. ##### 4. Not User-Friendly Users find Asure to be **not user-friendly** , facing difficulties in navigation and service termination processes. [ See 14 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684709&qs=pros-and-cons#reviews) See Related User Reviews ![Mark Phelps I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Phelps I.") MI Mark Phelps I. 0.5/5 "Complicated Interface and Poor Support" What do you dislike about Asure? Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser ![Kim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim C.") KC Kim C. Mid-Market (51-1000 emp.) 0.0/5 "Asure, not good." What do you dislike about Asure? Everything. My employees could not understand how to log on. Too maky hands were in the pot. ##### 5. Difficult Navigation Users find **difficult navigation** frustrating, with issues accessing key information and managing HR tasks effectively. [ See 11 mentions ](https://www.g2.com/products/asure/reviews?filters%5Bsentiment_snippet%5D=1684471&qs=pros-and-cons#reviews) See Related User Reviews SR Stephanie R. Small-Business (50 or fewer emp.) 5.0/5 "Easy on-boarding and great timekeeping" What do you dislike about Asure? The GEO tags are a little hard to see when there are so many close together, but we are managing. ![Thomas W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas W.") TW Thomas W. Small-Business (50 or fewer emp.) 0.0/5 "Terrible business practices" What do you dislike about Asure? The service contract is misleading. I signed up for the HR services as a "deal" for doing the ERTC filing. The terms and conditions were buried in a SS Scott S. Chief Financial Officer Small-Business (50 or fewer emp.) 7/28/2025 "Asure HR and Payroll" 4/5 What do you like best about Asure? The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll. Review collected by and hosted on G2.com. What do you dislike about Asure? There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? We were utilizing a different payroll processor at a much higher monthly cost. Additionally, we were completing the employee onboarding process manually, prior to implementing Asure. Review collected by and hosted on G2.com. Show More 10/16/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 4/22/2026 "Quick, Hassle-Free Hour Reporting with Paperwork Handled" 5/5 What do you like best about Asure? YOU CALL IN YOUR HOURS AND YOU ARE DONE. ALL THE PAPERWORK AND REPORTS ARE HANDLED. Review collected by and hosted on G2.com. What do you dislike about Asure? BECAUSE THEY ARE OFTEN SO BUSY AND WAIT TIMES CAN BE LONG, ENTERING THE HOURS ON LINE WOULD SOMETIMES BE HELPFUL Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? RIGHT NOW HELPING GET PAPER WORK TOGETHER FOR AN AUDIT. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Small-Business (50 or fewer emp.) 5/30/2026 "Broken Promises and Terrible Communication" 0.5/5 What do you like best about Asure? Not much. Broken promises, poor service, terrible communication Review collected by and hosted on G2.com. What do you dislike about Asure? Terrible communication, service, and questionable practices. The right hand doesnt know what the left hand is doing Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? payroll Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bobbi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobbi H.") BH Bobbi H. General Manager Small-Business (50 or fewer emp.) 11/7/2024 "Quick Efficient Software" 5/5 What do you like best about Asure? Asure is very easy to navigate through. The upgraded webpages make it a breeze getting to where you need to be to do payroll. Review collected by and hosted on G2.com. What do you dislike about Asure? What I like least about Asure is it sometimes doesn't sycn up with the time clock software. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? Asure makes it easy to add a new hire into the payroll system, it figures tax and deductions so that I don't have to. Review collected by and hosted on G2.com. Show More 10/9/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 4/21/2026 "Responsive Customer Service That’s Always There When You Need It" 4.5/5 What do you like best about Asure? Customer service is great when needed. Able to answer phone or return calls when needed. Review collected by and hosted on G2.com. What do you dislike about Asure? No major issues. Report pulling is sometimes limited but there are work arounds as needed. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? Makes payroll easier and simple, that's all I need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim C.") KC Kim C. Office Manager Mid-Market (51-1000 emp.) 12/18/2025 "Asure, not good." 0/5 What do you like best about Asure? There was nothing I liked about Asure. It was not user friendly. Review collected by and hosted on G2.com. What do you dislike about Asure? Everything. My employees could not understand how to log on. Too maky hands were in the pot. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? There was nothing helpful; in fact, they made my job more difficult. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Thank You page ![Molly H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly H.") MH Molly H. Controller Mid-Market (51-1000 emp.) 7/29/2025 "Asure goes above and beyond" 5/5 What do you like best about Asure? Everyone that I have dealt with are kind and very helpful! They take the time to answer any questions I have and make sure that we have everything we need. We are in the process of changing our payroll system and are looking forward to implementing their system. It looks easy to use and will be so helpful not only with payroll, but the HR features too. Review collected by and hosted on G2.com. What do you dislike about Asure? Nothing! They haven't given use any reason to dislike anything about them. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? We are planning to use all the features offered through Asure. To have everything in one spot will make things easier to maintain and easier for our employees to us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Khara T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khara T.") KT Khara T. Executive Director Small-Business (50 or fewer emp.) 9/2/2025 "I have been satisfied with Asure services." 4/5 What do you like best about Asure? There is a direct deposit option that is helps us save in mailing. Staff are willing to wait in scheduling payroll. They also offer other services that are useful to organization like ours. Review collected by and hosted on G2.com. What do you dislike about Asure? Asure schedules payroll too early in the pay period. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? Asure offering Direct Deposit is benefiting us in saving costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jill H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill H.") JH Jill H. VP of Finance Small-Business (50 or fewer emp.) 2/14/2025 "Average response time for critical support tickets...4 years and counting" 0/5 What do you like best about Asure? Kari and Jen in Support are the best. When we need additional training, they are always very thorough and informative. They have also been very easy to work with when we find errors in the system Asure deems worthy of fixing. Review collected by and hosted on G2.com. What do you dislike about Asure? In ability to respond to critical support tickets. By respond, I don't necessarily mean fix. I want updates on the status of the ticket and whether there is any intention to fix the broken pieces. Four years is an insane amount of time to have an open ticket. TLM support is terrible. Most of the time we get bounced between TLM and Evolution support, with both of them blaming the other and neither of them solving the problem. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? Asure isn't solving any problems for me. In fact, they're creating problems for me. I can't track TOA in TLM because it doesn't have a usage cap so it's not compliant with California and Oregon sick laws. I have to manually calculate Washington non-consumer debt garnishments writs and all Oregon creditor garnishments because Evolution doesn't have the functionality to properly calculate the minimum exemption. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kat and Pat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kat and Pat M.") KM Kat and Pat M. Owner / CEO Small-Business (50 or fewer emp.) 2/14/2025 "Well-rounded hiring software" 3.5/5 What do you like best about Asure? I use HireClick, and I'd say the best part about it is the customer support. Anytime I have a question, my dedicated representative will implement it for me. The UI is a little clunky but it is effective for the hiring process. I like that there are multiple statuses you can rank candidates by, which is helpful for marking your favorites at different stages of the process. Review collected by and hosted on G2.com. What do you dislike about Asure? When I added both application and resume options to my job form, the resume upload did not work. However the customer service representative was able to get it to work from his end. Maybe it's just a bug with the client side. Also, I wish there was a way to bulk send rejection emails while excluding the people you've already emailed without manually having to tick them off. Review collected by and hosted on G2.com. What problems is Asure solving and how is that benefiting you? Posting on multiple job boards at the same time is really a time saver and allows me to cast a broader net with minimal effort. Review collected by and hosted on G2.com. 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