Generated from real user reviews
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TERESA B.
Small-Business (50 or fewer emp.)
4.0/5
"MAKES PAYROLL EASY"
What do you like about Asure?
The team members are very helpful and will guide you through any questions you have.
Khara T.
Small-Business (50 or fewer emp.)
4.0/5
"I have been satisfied with Asure services."
What do you like about Asure?
There is a direct deposit option that is helps us save in mailing. Staff are willing to wait in scheduling payroll. They also offer other services tha
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"I have used Asure for Lacaillade Masonry for over 10 years."
What do you like about Asure?
I like how easy it is to use and I can get support on the line fairly easily when needed.
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Haley S.
Enterprise (> 1000 emp.)
5.0/5
"User-Friendly Interface, But PTO Accrual Needs Improvement."
What do you like about Asure?
Very easy to use and navigate, simple and effective
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you like about Asure?
The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Bobbi H.
Small-Business (50 or fewer emp.)
5.0/5
"Quick Efficient Software"
What do you like about Asure?
Asure is very easy to navigate through. The upgraded webpages make it a breeze getting to where you need to be to do payroll.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Asure Payroll"
What do you like about Asure?
Asure's customer service is great! The Payroll took some getting used to.
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you like about Asure?
The application is user friendly and fairly easy to use, including the set-up of employee records and processing of payroll.
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Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you dislike about Asure?
There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed.
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Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Scott S.
Small-Business (50 or fewer emp.)
4.0/5
"Asure HR and Payroll"
What do you dislike about Asure?
There have been a few instances where a support ticket has been closed without much explanation, just that the ticket is closed.
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Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Khara T.
Small-Business (50 or fewer emp.)
4.0/5
"I have been satisfied with Asure services."
What do you dislike about Asure?
Asure schedules payroll too early in the pay period.
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Mark Phelps I.
0.5/5
"Complicated Interface and Poor Support"
What do you dislike about Asure?
Their interface is very complicated and not user-friendly. It's very difficult to get someone to give you support when you try to contact customer ser
Kim C.
Mid-Market (51-1000 emp.)
0.0/5
"Asure, not good."
What do you dislike about Asure?
Everything. My employees could not understand how to log on. Too maky hands were in the pot.
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Stephanie R.
Small-Business (50 or fewer emp.)
5.0/5
"Easy on-boarding and great timekeeping"
What do you dislike about Asure?
The GEO tags are a little hard to see when there are so many close together, but we are managing.
Thomas W.
Small-Business (50 or fewer emp.)
0.0/5
"Terrible business practices"
What do you dislike about Asure?
The service contract is misleading. I signed up for the HR services as a "deal" for doing the ERTC filing. The terms and conditions were buried in a l
Great third-party payroll service! The employees are exceptional in their competence and service! Review collected by and hosted on G2.com.
Nothing at all. I love these folks! I can't say enough. Review collected by and hosted on G2.com.
product is very accurate and very user friendly highly recommend if you have anyquestions the customer support is great, everything you need in one place use this every day Review collected by and hosted on G2.com.
i cannot say that there is anything that i dislike. Review collected by and hosted on G2.com.
Support is very quick and easy to access. Review collected by and hosted on G2.com.
I wish the employee app was easier to use. Review collected by and hosted on G2.com.
Asure's customer service is great. They are helpful and forthcoming with tips to make life easier. Review collected by and hosted on G2.com.
Occasionally the software is glitchy and when asked for instructions, videos are the preferred method. But otherwise pretty user friendly. Review collected by and hosted on G2.com.
I liked the offer for paycheck service and representatives are friendly. Review collected by and hosted on G2.com.
401K administrative fee of $150 which is $45 more than PayChex company and they also added $20 for documentation fee. Review collected by and hosted on G2.com.
I like there are different help options to resolve issues promptly. Review collected by and hosted on G2.com.
Have to go into multiple sites to accomplish tasks. Review collected by and hosted on G2.com.
Asure personnel were very accommodating. The salesperson, Cheryl Bryant was very cordial, knowledgeable of the system and helpful with any questions asked. I dealt with a couple of people with Onboarding and found that Josh Contant and Len Hunter were wonderful to work with to get things transferred over from the prior Payroll Service provider. Review collected by and hosted on G2.com.
I have not seen any downside for engaging with Asure. Review collected by and hosted on G2.com.
It is easy to use, and pull out the reports from the software. Review collected by and hosted on G2.com.
However, it is missing some important reports such as quarterly returns and W-2 and W-3 information from the software, and need to get into another portal to retrieve that. Also, sometimes it takes lots of time to resolve issues when I contact a customer service. Review collected by and hosted on G2.com.
It's your onestop company to help with all your needs in payroll or HR services. Customer service is very helpful in making your process eaiser and save you time. Review collected by and hosted on G2.com.
The only thing I have that was a dislike was when we had to move from Payroll Max to Ausre platform. The process was a learning curve and it was a little bit more steps to get our payroll done. Review collected by and hosted on G2.com.
The people because they were easy to get in touch with and responsive when I sent emails. Review collected by and hosted on G2.com.
Don't always understand the reporting. Probably needed someone to walk me through them from the beginning. Review collected by and hosted on G2.com.