# Aspen HR Reviews **Vendor:** Aspen HR **Category:** [PEO Providers](https://www.g2.com/categories/peo-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 18 ## About Aspen HR Aspen HR offers a comprehensive, white-glove Professional Employer Organization (PEO) solution designed to streamline human resources, payroll, and employee benefits management for businesses. By providing dedicated, certified HR professionals, Aspen HR enables companies to focus on their core operations while ensuring compliance and fostering a supportive work environment. Key Features and Functionality: - Dedicated HR Support: Clients receive personalized assistance from SHRM- and HRCI-certified HR professionals, ensuring expert guidance on employee relations, compliance, and engagement. - Payroll and Tax Processing: Utilizing a modern, web-based platform, Aspen HR facilitates efficient payroll processing, including tax remittance and filings, with real-time access to payroll data. - Employee Benefits Administration: Offers Fortune 500-caliber benefits, including medical, dental, vision, life, and disability insurance, as well as FSA/HSA options, enhancing employee satisfaction and retention. - Cloud-Based HR Software: Provides a 100% paperless platform that automates the entire employee lifecycle, from onboarding to offboarding, improving operational efficiency. - Integrated 401(k) Plans: Delivers low-fee, open-architecture 401(k) plans, simplifying retirement planning for employees. - Workers' Compensation Management: Access to a master workers’ compensation policy with pay-as-you-go billing, claims management, and compliance support, reducing administrative burdens. Primary Value and Solutions Provided: Aspen HR's white-glove PEO services address the complexities of HR management by offering tailored solutions that ensure compliance, enhance employee benefits, and streamline payroll processes. This approach allows businesses to attract and retain top talent, minimize employer liability, and dedicate more time to strategic growth initiatives. With a client retention rate of 97% and a satisfaction rate of 9.8/10, Aspen HR's commitment to exceptional service and expertise positions it as a trusted partner for companies seeking to optimize their HR functions. ## Aspen HR Pros & Cons **What users like:** - Users find Aspen HR to be a **simple and intuitive platform** , streamlining HR management effectively and efficiently. (7 reviews) - Users value the **personalized customer support** from Aspen HR, enhancing their HR management experience significantly. (6 reviews) - Users value the **easy-to-use payroll system** that streamlines tasks and ensures accuracy and compliance effortlessly. (6 reviews) - Users appreciate the **automation of HR management** in Aspen HR, finding it simple and efficient for various processes. (5 reviews) - Users appreciate the **personalized approach and intuitive interface** of Aspen HR, simplifying HR management tasks significantly. (5 reviews) - Integrations (3 reviews) - Payroll Ease (3 reviews) - Users value the **automation and simplicity** of Aspen HR's payroll management, enhancing accuracy and efficiency in HR tasks. (3 reviews) - Time-saving (3 reviews) - Comprehensive Features (2 reviews) **What users dislike:** - Users find the **high fees** of Aspen HR to be burdensome, especially for larger businesses with complex HR needs. (3 reviews) - Users find **integration issues** with Aspen HR, limiting seamless functionality across different HR systems and processes. (3 reviews) - Users find Aspen HR **ineffective for complex HR needs** , especially in reporting and integration capabilities. (2 reviews) - Users find **limited flexibility** in Aspen HR, particularly in reporting and integration, affecting overall satisfaction. (2 reviews) - Limited Integrations (2 reviews) - Poor Customer Support (2 reviews) - Complex Processes (1 reviews) - Complex Reporting (1 reviews) - Difficult Transitions (1 reviews) - Users find Aspen HR **expensive** , particularly for larger organizations with complex HR needs and limited transparent pricing. (1 reviews) ## Aspen HR Reviews ### 1. Managing a comprehansive employee lifecycle **Rating:** 3.5/5.0 stars **Reviewed by:** Shamsul A. | Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Aspen HR?** The system used for payroll processing by Aspen HR is relatively easy to use, and many processes are already computerised. It is a relief to have a good way of dealing with payroll taxes and deducations among others. **What do you dislike about Aspen HR?** It is not very smooth whrn it comes to integrating it with other functionalities of HR. For instance,when onboarding new employees, one has to input data on payroll and benefits in different sysytems respectively. **What problems is Aspen HR solving and how is that benefiting you?** When it comes to my payroll processing tasks, Aspen HR has made it very easy for me .The automated features helps me to avoid making mistakes and allow me to concentrate on other very important tasks of the HR department. ### 2. Aspen HR: Helping companies outperform **Rating:** 5.0/5.0 stars **Reviewed by:** SHRUTI T. | Sr. Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Aspen HR?** Its' personalised approach towards managing employees, dedicated support, and offering streamlined HR solutions makes managing HR tasks a breeze. **What do you dislike about Aspen HR?** Not much to say but the navigation can be better, with menus more centered. **What problems is Aspen HR solving and how is that benefiting you?** It helps us with HR centric employee management tasks, saves us time, and automates a lot of actions. We need to simply schedule things and Aspen HR does most of the work for us. ### 3. My experience on aspen **Rating:** 3.5/5.0 stars **Reviewed by:** Brock E. | Associate Vendor Alliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Aspen HR?** The platform is known for streamlining HR processes, making tasks like payroll, benefits administration, and compliance easier to manage. Its intuitive interface allows for efficient navigation, saving you time while ensuring accuracy and compliance with HR regulations. **What do you dislike about Aspen HR?** find certain features or tools to be somewhat limited or not as flexible as they would like, particularly in terms of reporting or integration with other systems. Additionally, if you are looking for advanced, specialized HR features, Aspen HR may not offer the depth of functionality found in more robust, enterprise-level HR solutions **What problems is Aspen HR solving and how is that benefiting you?** Streamling the process it is faster and more user friendly then other options ### 4. An amazing HR tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2025 **What do you like best about Aspen HR?** Its best features what I like are: Payroll management, Admin requirements, digitized operations of HR. The customer support is very prompt. The tool is easy to use & integrate into your systems. **What do you dislike about Aspen HR?** All is good as of now i feel. I like this tool a lot. **What problems is Aspen HR solving and how is that benefiting you?** Using Aspen HR, our payrolls management have been automated & has been functioning really well for us which is saving a lot of time & efficiency for the HR teams to focus on their primary tasks. A very user-friendly tool. We are in a much better space after Aspen HR's payroll management has been implemented. No scope for mistakes at all. ### 5. An Exceptional HR Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Aspen HR?** Its a comprehensive HR tool catering to our specific requirements like customised services including payroll, administrative requirements,etc. They've automated & ditized HR systems & solutions. The customer support is quick & prompt. It is an easy to use tool & has employee well-being at its core. The integration is quite easy. **What do you dislike about Aspen HR?** The pricing part i feel can be kept a bit more transparent & provide better plans for different sized organizations. **What problems is Aspen HR solving and how is that benefiting you?** The payroll is the area where we have been benefitted the most. The digitized & automated HR operations is also something we have been happy with as earlier it was all manual & had to be maintained over excel sheets, compiling & maintaining data from here was a very cumbersome task. But after having Aspen HR with us we are in a much better space. ### 6. Good HR Management Automation ! **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul C. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Aspen HR?** Automating HR management on this one is pretty good. It is simple and easy to use platform. **What do you dislike about Aspen HR?** Flexibility and integration on this one needs improvement. **What problems is Aspen HR solving and how is that benefiting you?** We are using it for streamlining and automating most of our HR processes and requirements. Especially, Payroll processing on this one is pretty good. ### 7. Insightful review of Aspen HR **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash P. | Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2024 **What do you like best about Aspen HR?** The support team was so helpful. They were very patient in addressing my payroll-related queries. One of the best PEO providers in the market. **What do you dislike about Aspen HR?** I don't find any difficulties using or about Aspen HR. The **What problems is Aspen HR solving and how is that benefiting you?** Automating the calculations and deductions which definitely streamlining the payroll processing ### 8. Reliable HR tool **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj A. | Head of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Aspen HR?** Here’s what I like about Aspen HR: Expert Support Efficiency Responsive Service Perfect for companies seeking dependable HR solutions. **What do you dislike about Aspen HR?** Here are few dislikes Cost Some processes are less customized **What problems is Aspen HR solving and how is that benefiting you?** It is helpful in managing Payroll and employee benefit handling. It saves time and provides complete HR support. ### 9. It contributes to integrating and adding amazing improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Eden S. | Human Resources Specialist, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Aspen HR?** Aspen HR helped us integrate tasks and digitize HR systems. It helped us activate the role of employees by participating within specific powers. **What do you dislike about Aspen HR?** No negatives at all, Aspen HR has enhanced our ability to manage and document efficiently. **What problems is Aspen HR solving and how is that benefiting you?** Aspen HR has enhanced our HR management capabilities, found solutions to repetitive tasks. ### 10. Reviewing Aspen HR **Rating:** 4.5/5.0 stars **Reviewed by:** Morissa f. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2024 **What do you like best about Aspen HR?** Aspen HR has a proactive approach towards employee well-being **What do you dislike about Aspen HR?** We have to wait for long time to get things done.Customer support is also very poor **What problems is Aspen HR solving and how is that benefiting you?** The PEO model overcomes many day to day HR functions. They give option for various employee well-being ### 11. Exceptional HR Services **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel B. | Business Development Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Aspen HR?** The best thing about Aspen HR is their comprehensive approach to human resources management. They provide tailored solutions that meet our specific organization's needs, from payroll and benefits administration to compliance and risk management. **What do you dislike about Aspen HR?** The pricing structure of Aspen HR can be opaque and may not always align with the budgets of smaller companies **What problems is Aspen HR solving and how is that benefiting you?** Our HR team is able to focus on strategic initiatives and employee engagement because Aspen HR manages payroll and benefits administration. - ### 12. Great Customer Service **Rating:** 3.0/5.0 stars **Reviewed by:** Darnisha L. | Founder, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Aspen HR?** Detail oriented company, services, and excellent communication. They have slacked a little with contacting back as fast but maybe it's because the clients have increased either way I love the customer service. **What do you dislike about Aspen HR?** That over the years the contacting back replies have been slower. **What problems is Aspen HR solving and how is that benefiting you?** It helps keep organization the electronic way from the comfort of heavy clients accessing payroll this have helped my business out a lot. ### 13. One stop shop solution for HR responsibilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Aspen HR?** Provides all the required solutions for employee management thus saving the time **What do you dislike about Aspen HR?** Might be costly & less effective for larger businesses with complex high volume HR needs **What problems is Aspen HR solving and how is that benefiting you?** Aspen HR is helping me with seamless payroll processing & access to competitive benefits packages ### 14. HR management made easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Aspen HR?** Features leveraging AI Personalized support from customer support **What do you dislike about Aspen HR?** Had not enabled the customer for the Trial Lack of feature understandability for the customer **What problems is Aspen HR solving and how is that benefiting you?** Process the payroll more efficiently with minimal involvement required by the company. ### 15. Helps a lot on making our life easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Rina L. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Aspen HR?** Helps Automate all the HR function and it is easy to use! **What do you dislike about Aspen HR?** For me, I didn't encounter anything that I dislike about this. **What problems is Aspen HR solving and how is that benefiting you?** It helps the employee because it is a self-service, allowing staff to manage their personal information, apply for leave, and more without asking for someone to do it and wait for more days. ### 16. Great comprehensive solution for personnel management and benefits administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Aspen HR?** The ease and quick support that the tool has **What do you dislike about Aspen HR?** The truth is that for now I haven't detected any. **What problems is Aspen HR solving and how is that benefiting you?** Above all, the management of personnel. And to be able to be sure that we comply with everything legally before the law. ### 17. All on 1 HR Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit K. | Senior Specialist Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Aspen HR?** Payroll management is a very good solution of this software **What do you dislike about Aspen HR?** I think every aspect of the tool is a plus for its users. **What problems is Aspen HR solving and how is that benefiting you?** Payroll. Earlier it was managed in typical excel sheets but now it's very much shorted ### 18. Aspen_HR_Review **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil D. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Aspen HR?** ease of use, frequency of use, ease of integration **What do you dislike about Aspen HR?** Technical skillsets, main server response time for SaaS model **What problems is Aspen HR solving and how is that benefiting you?** All payroll activities are centralized and easliy completed without any dificulties - [View Aspen HR pricing details and edition comparison](https://www.g2.com/products/aspen-hr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-27+20%3A36%3A13+-0500&secure%5Bsession_id%5D=12b59187-e34a-4959-a9ff-1c94e784dcce&secure%5Btoken%5D=1507d6448bbb83226d4c009efc6e8afd99d2812761935f415972a96c9fc82621&format=llm_user) ## Aspen HR Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Compliance** - Compliance Support - Safety Program - Certified Assistance **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top Aspen HR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,252 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,663 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (10,346 reviews)