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Archdesk Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the continuous improvement of Archdesk, appreciating their proactive response to customer feedback. (1 mentions)
Users value the excellent customer support from Archdesk, noting their commitment to continuous improvement and feedback incorporation. (1 mentions)
Users value the efficiency improvements made by Archdesk, appreciating their responsiveness to customer feedback. (1 mentions)
Users appreciate the helpful support from Archdesk, valuing their commitment to improvements based on customer feedback. (1 mentions)
Users find the implementation ease of Archdesk beneficial, aided by responsive support and ongoing improvements. (1 mentions)
Users often face download issues with Archdesk, leading to frustrating experiences while managing data. (1 mentions)
Users frequently experience data downloading issues with Archdesk's mobile app, leading to significant trouble during usage. (1 mentions)
Users often face software bugs during data downloads, leading to frustration and disruptions in their workflow. (1 mentions)
Users often face syncing issues with Archdesk, leading to frustrations during data downloads. (1 mentions)
Users often face update issues with Archdesk, causing disruptions during data downloads and affecting usability. (1 mentions)

5 Pros or Advantages of Archdesk

5 Cons or Disadvantages of Archdesk

Archdesk Reviews (21)

Reviews

Archdesk Reviews (21)

4.3
21 reviews
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Rajat G.
RG
Rajat G.
Assistant Manager - MEP
Mid-Market (51-1000 emp.)
"A great software to Construct"
4.5/5
What do you like best about Archdesk?

My overall experience has been very good, great support and Archdesk are always making improvements and listen to customer feedback Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

Every time it download datas which causes trouble to user Review collected by and hosted on G2.com.

CT
Christine T.
Accounts Manager
Small-Business (50 or fewer emp.)
"A great tool user friendly tool for our business"
5/5
What do you like best about Archdesk?

I like how user-friendly the software is; it suits everyone's individual abilities. Even people with limited computer knowledge can use Archdesk seamlessly. I also like how much information you can have in each different project, it stops the need for double entry. Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

I find the front page slightly limiting, I think this is something that is being worked on, but I would like to add more information to all of the project front sheets. Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Hi Christine,

Thanks so much for you review. Your feedback is essential to helping us improve Archdesk!

Have a great day.

Holly A.
HA
Holly A.
Accountant
Small-Business (50 or fewer emp.)
"Archdesk - Thoughts from the accounts dept"
4/5
What do you like best about Archdesk?

I like that everything is in one place. I like how much info you can store on each job. I find the front screen helpful for billing and getting info easy for accounts. Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

I sometimes dislike the speed that everything loads at, it can sometimes take quite a while to be able to go from project to project and when trying to complete a long list of billing this can up valuable time. Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Hi Holly,

Thanks so much for your review. Your point on speed is particularly useful and something we are investigating.

Have a great week!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Archdesk is a very helpful tool, simple and effective."
5/5
What do you like best about Archdesk?

I love the live map that pins where all our jobs are located so we can see where most of our work is. To top off, if you hover over the location, it tells you all the information needed for the job and will even take you to the project! Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

The most unhelpful thing I am finding with Archdesk at the moment is the stock list; it is tough to edit once it has been uploaded especially if you have lots of products you sell! Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Thanks for your review.

Have a great day!

JN
jemma N.
trainee estimator
Small-Business (50 or fewer emp.)
"Easy to use"
3.5/5
What do you like best about Archdesk?

I like that archdesk is straightforward and easy to use. The customer service team are also very helpful and super quick at answering any queries Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

The downside to Archdesk is that the customization side is very limited and a bit dull. Also, when producing a quote, it's a bit of a lengthy task Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Thanks for your review Jemma. It's great to hear that Archdesk is helping you better track your project finances!

Have a wonderful day

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Great product Great Service"
4/5
What do you like best about Archdesk?

The system works seamlessly between estimates /quotes and invoicing. The schedule and program section work well. Generally a great all-around product. Support are very helpful Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

The only downside is the system does not yet offer proof of document receipt and automatic reminders. However, this feature is hopefully coming soon. This is the main improvement we would like at this stage. Review collected by and hosted on G2.com.

CS
Connor S.
Estimating Manager
Small-Business (50 or fewer emp.)
"Archdesk Software Review"
4/5
What do you like best about Archdesk?

The overall navigation of the software is easy enough for new starters to get on board with in no time. Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

The quotation function is a little clunky and lacks the customization we need. Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Thanks for your insightful review Connor. We use all feedback to ensure we're constantly improving our products for customers.

RD
Ryan D.
Sales
Mid-Market (51-1000 emp.)
"Archdesk Review"
5/5
What do you like best about Archdesk?

The project folders and organisation have massively helped throughout my working day. Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

I sometimes find it difficult to navigate but i believe i will become more familiar over time. Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Being able to access crucial project information is so important when managing an effective team.

We're happy to hear that Archdesk is helping you with just that!

Have a wonderful day, Ryan.

GW
gemma W.
Accounts Administrator
Small-Business (50 or fewer emp.)
"Archdesk is easy to use and helps communication within teams"
3.5/5
What do you like best about Archdesk?

being able to access all job information of the click of a button Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

It would be better to be able to attach items without always having to write a comment Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Thanks for your review Emma.

Effective communication is so important in running an efficient team.

Have a wonderful day!

Lia C.
LC
Lia C.
business administrator
Small-Business (50 or fewer emp.)
"Great value of money and Excellent customer support"
5/5
What do you like best about Archdesk?

Excellent customer support, always going the extra mile to meet the client's necessities and requirements. Review collected by and hosted on G2.com.

What do you dislike about Archdesk?

Timesheets, quotes and valuations could use some improvements. Review collected by and hosted on G2.com.

Response from Bradley Fehler of Archdesk

Thanks for you review Lia!

Have a wonderful week.