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ArcGIS Survey123 Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

User Insights

Average based on 64 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

ArcGIS Survey123 Reviews (64)

Reviews

ArcGIS Survey123 Reviews (64)

4.3
64 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and streamlined setup of the software, highlighting its effectiveness for data collection across various devices. The ability to create customizable surveys and integrate seamlessly with ArcGIS enhances its appeal for many. However, some users note limitations with offline functionality and data export options.

Pros & Cons

Generated from real user reviews
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Verified User in Public Safety
AP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Good app to use more for utility management"
5/5
What do you like best about ArcGIS Survey123?

Improvements in the position accuracy of the app Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

duplication of geoposition when utility is visited more than once Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Survey123 for Environmental Protection in Mining"
4.5/5
What do you like best about ArcGIS Survey123?

Easily configurable. No coding needed. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

Can’t edit jpeg fields after submitting survey Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Survey123 makes data collection easier than ever"
5/5
What do you like best about ArcGIS Survey123?

Survey123 allows the surveyor to locate the geographical information of the survey takers to better enhance the quality of metadata. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

Survey123 has been known to be glitchy for the survey takers, though I have not experienced anything that debilitates the study too greatly. Review collected by and hosted on G2.com.

Brian L.
BL
Brian L.
GIS Specialist
Government Relations
Small-Business (50 or fewer emp.)
"Survey123 is very user friendly and easy to use."
4.5/5
What do you like best about ArcGIS Survey123?

I like the ability to use excel to create and modify surveys and to see what the finished product will look like and test it before you publish it and make it public. Creating form is an easy workflow to learn and it is a great way to gather information from a large workforce or small. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

If you make a change to the form after it has been published it is hard to get the new changes without deleting any previously gathered data. Review collected by and hosted on G2.com.

NP
Nicolas P.
Mid-Market (51-1000 emp.)
"Can be a great tool for field data with the right preparation"
3/5
What do you like best about ArcGIS Survey123?

There are a lot of great data-validation and form-logic tools available to publishers using this product. Those with experience using other XForm and XLSForm (ODK, Ona, etc) will have little problems adjusting to the Esri implementation found in Survey123. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

By default, published forms are backed by hosted feature layers (in ArcGIS Online and ArcGIS Enterprise) which limit your ability to manage data (my opinion). This has lead me to experience a number of issues with reliability and I have since migrated my data source to my own ArcGIS Server Feature Services. Review collected by and hosted on G2.com.

Response from Ismael Chivite of ArcGIS Survey123

Hi Nicolas. Many thanks for your review! You can easily create surveys on top of your existing feature services if that gives you more confidence. This blog post describes how: https://community.esri.com/groups/survey123/blog/2017/09/25/working-with-existing-feature-services-in-survey123-for-arcgis

Thanks again for your review!

Dayanna M.
DM
Dayanna M.
Jefe de Sistemas Eléctricos
Small-Business (50 or fewer emp.)
"Survey123 for ArcGIS form-based data capture"
4/5
What do you like best about ArcGIS Survey123?

What I like the most is that Survey123 for ArcGIS presents a simple interface, it is based on form-based data capture allowing the user to create their survey, and it can also be shared and analyzed with very little effort. We can also conduct the survey by downloading the Survey123 mobile app from ArcGIS. It gives us the option to download the survey on the device, which will allow us to conduct the questionnaires offline and send the results when we reconnect. To use it, we must have an ArcGIS organization account. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

From Survey123 for ArcGIS, I have sometimes encountered problems with the synchronization of some surveys. However, when I have reported the issue, the technical support team helps me effectively. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Great field app, but more report template functionality needed"
5/5
What do you like best about ArcGIS Survey123?

I like that this can be built on top of existing data, or collect new data. I think the new report template functionality it awesome, however it lacks some requirements for my organization at this time, and I'm not sure if this will be addressed in the next release - see below. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

It would be nice if you could export multiple survey records to one report template. For example, we are using Survey123 for conservation restriction monitoring and end up with multiple survey records per property. We would like to be able to select all records related to one property and export them to one reporting template, instead of having to export them to separate reports, and then us MS Word to bring them all together. This is tedious, and may steer us away from Survey123 in the future if we can't do this. Review collected by and hosted on G2.com.

Response from Ismael Chivite of ArcGIS Survey123

Hi. Thanks for your review! Please check out our latest 3.5 release, which includes a new report service. You can configure your reports to include data from repeats (related records). https://esri.jiveon.com/groups/survey123/blog/2019/06/28/world-ufo-day-release-35

Talha T.
TT
Talha T.
Environmental Engineering Intern
Chemicals
Mid-Market (51-1000 emp.)
"Great tool"
4/5
What do you like best about ArcGIS Survey123?

It is an amazing tool to gather and analyze surveys quickly and effectively. Very easy to use and easily accessible on mobile devices which is a big bonus. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

No issues or complains thus far. Not sure how well data can be integrated into softwares outside the ARCGIS package. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
ER
Verified User in Recreational Facilities and Services
Enterprise (> 1000 emp.)
"Survey 123 and location data "
4/5
What do you like best about ArcGIS Survey123?

The tool allows for a wide range of business workflows to be structured for a range of skills as a collector or survey taker. We have implemented a very complex survey intended for survey takers that have novice skills. Volunteers are able to see additional help advice and capture pictures to validiadat esurvey results Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

The tool needs to have better integration capabilites with GPS and bluetooth devices in order to capture location at a better scale than the tablet of phone can offer. Review collected by and hosted on G2.com.

Response from Ismael Chivite of ArcGIS Survey123

Hi! Thanks for your review! We added support for external GNSS receivers back in March 2019. Check the details here: https://community.esri.com/groups/survey123/blog/2019/03/05/direct-gnss-external-receiver-support-in-survey123-33

SS
Simon S.
Enterprise (> 1000 emp.)
"Good and easy"
5/5
What do you like best about ArcGIS Survey123?

It is easy and very quik to program a new survey Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

That i have to send my results via a network. I would like to be able to export to a file I can then move to a nother device or send saa an attachment and then import to ArcMap Review collected by and hosted on G2.com.

Questions about ArcGIS Survey123? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 6 months ago

What is ArcGIS Survey123 used for?

GU
Guest User
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Last activity 6 months ago

What's new in survey123?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

Perceived Cost

$$$$$
ArcGIS Survey123 Comparisons
ArcGIS Survey123 Features
Survey Builder
Customizable Questions
Survey Distribution
Branding
Reporting & Analytics