--- title: ArcGIS Survey123 Reviews meta\_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ArcGIS Survey123 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ArcGIS Survey123 Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Survey123 but has limited features. Are you part of the ArcGIS Survey123 team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Survey123 Community](https://www.g2.com/products/arcgis-survey123/discuss) Languages Supported Arabic, Danish, German, English, Estonian, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Woody Hynes (Product Marketing at Esri) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Microsoft Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Forms") Microsoft Forms 4.4/5(475) ](https://www.g2.com/products/microsoft-forms/reviews) [ ![Fulcrum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fulcrum") Fulcrum 4.6/5(251) ](https://www.g2.com/products/fulcrum/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-survey123/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Survey123 Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Online ](https://www.g2.com/products/arcgis-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews) Show More ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") IE Verified User in Environmental Services Mid-Market (51-1000 emp.) 7/11/2019 "Great for field operations" 4.5/5 What do you like best about ArcGIS Survey123? Form centric approach eases transition from paper data collection methods. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Inbox performance can be slow and the limit can be reached and need to be managed. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Transition from paper based work flows to centralized data collection. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") AP Verified User in Public Safety Mid-Market (51-1000 emp.) 7/9/2019 "Good app to use more for utility management" 5/5 What do you like best about ArcGIS Survey123? Improvements in the position accuracy of the app Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? duplication of geoposition when utility is visited more than once Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Collection of Disaster prone areas. having spaial location of all areas affected by disasters Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") UM Verified User in Mining & Metals Enterprise (\> 1000 emp.) 7/12/2019 "Survey123 for Environmental Protection in Mining " 4.5/5 What do you like best about ArcGIS Survey123? Easily configurable. No coding needed. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Can’t edit jpeg fields after submitting survey Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Doing most environmental inspections in an open pit mine with Survey123. More efficient process than paper inspections Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Small-Business (50 or fewer emp.) 4/26/2019 "Survey123 makes data collection easier than ever" 5/5 What do you like best about ArcGIS Survey123? Survey123 allows the surveyor to locate the geographical information of the survey takers to better enhance the quality of metadata. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Survey123 has been known to be glitchy for the survey takers, though I have not experienced anything that debilitates the study too greatly. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? My business uses survey123 to track the amount of endangered species found in the surrounding areas of our jurisdiction. We operate a lagoon foundation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian L.") BL Brian L. GIS Specialist Government Relations Small-Business (50 or fewer emp.) 7/30/2018 "Survey123 is very user friendly and easy to use." 4.5/5 What do you like best about ArcGIS Survey123? I like the ability to use excel to create and modify surveys and to see what the finished product will look like and test it before you publish it and make it public. Creating form is an easy workflow to learn and it is a great way to gather information from a large workforce or small. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? If you make a change to the form after is has been published it is hard to get the new changes without deleting any previously gathered data. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: If you are looking for an intuitive way to gather data from 1 to many individuals, Survey123 is an economical answer. The surveys are easy to create and test and to publish. Users can gather data using their smart phones or tablets or enter the data on a pc. The forms can be customized to your liking with background colors or pictures and text that matches your organization and liking. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? I have created several surveys used for collecting data from potholes to trees to citizen reporting of problems within the city. It is hard to get people to use something new, but slowly as they see the power and ease of gathering information, more people will use it more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NP Nicolas P. Mid-Market (51-1000 emp.) 7/12/2018 "Can be a great tool for field data with the right preparation" 3/5 What do you like best about ArcGIS Survey123? There are a lot of great data-validation and form-logic tools available to publishers using this product. Those with experience using other XForm and XLSForm (ODK, Ona, etc) will have little problems adjusting to the Esri implementation found in Survey123. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? By default, published forms are backed by hosted feature layers (in ArcGIS Online and ArcGIS Enterprise) which limit your ability to manage data (my opinion). This has lead me to experience a number of issues with reliability and I have since migrated my data source to my own ArcGIS Server Feature Services. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Test, test, test, test first so you can work out the kinks BEFORE you send folk out the door. Though this (and many other) products from Esri are marketed as "Easy to deploy" you always get out what you put in... So do your homework, test your surveys and monitor your system throughout the data collection process. You will run into hiccups, make them little hiccups by having a good game plan Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Field data collection, first and foremost. The ability to validate input and enable users to bring their own devices to the field has greatly improved our data quality. Review collected by and hosted on G2.com. Show More Response from Ismael Chivite of ArcGIS Survey123 [Editedit](https://www.g2.com/survey_responses/arcgis-survey123-review-767626/official_response/edit) Hi Nicolas. Many thanks for your review! You can easily create surveys on top of your existing feature services if that gives you more confidence. This blog post describes how: https://community.esri.com/groups/survey123/blog/2017/09/25/working-with-existing-feature-services-in-survey123-for-arcgis Thanks again for your review! Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Dayanna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dayanna M.") DM Dayanna M. Jefe de Sistemas Eléctricos Small-Business (50 or fewer emp.) 4/25/2018 "Survey123 for ArcGIS form-based data capture" 4/5 What do you like best about ArcGIS Survey123? What I like the most is that Survey123 for ArcGIS presents a simple interface, it is based on form-based data capture allowing the user to create their survey, and it can also be shared and analyzed with very little effort. We can also conduct the survey by downloading the Survey123 mobile app from ArcGIS. It gives us the option to download the survey on the device, which will allow us to conduct the questionnaires offline and send the results when we reconnect. To use it, we must have an ArcGIS organization account. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? From Survey123 for ArcGIS, I have sometimes encountered problems with the synchronization of some surveys. However, when I have reported the issue, the technical support team helps me effectively. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: I highly recommend it as it provides field workers with the option to collect information from their mobile devices in any work environment. If working offline, the completed forms will be saved locally. When a connection is available, the data can be sent to ArcGIS. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? With the ArcGIS Online organization account, you will be able to download the forms that have been shared. Once a form is downloaded, data collection can begin. If working offline, completed forms will be saved locally. When a connection is available, the data can be sent to ArcGIS. Survey results can be viewed and shared online at the site Survey123.esri.com, and it is also possible to view the information geographically through the map viewer. They can also be downloaded in various formats such as CSV, SHP, GOB, GEOJSON, among others. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 7/10/2018 "Great field app, but more report template functionality needed" 5/5 What do you like best about ArcGIS Survey123? I like that this can be built on top of existing data, or collect new data. I think the new report template functionality it awesome, however it lacks some requirements for my organization at this time, and I'm not sure if this will be addressed in the next release - see below. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? It would be nice if you could export multiple survey records to one report template. For example, we are using Survey123 for conservation restriction monitoring and end up with multiple survey records per property. We would like to be able to select all records related to one property and export them to one reporting template, instead of having to export them to separate reports, and then us MS Word to bring them all together. This is tedious, and may steer us away from Survey123 in the future if we can't do this. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Streamlining of field workflows; in a year we've gone from notepads and handheld GPS units to an iPad and small bluetooth GPS. This has eliminated redundancy in data entry, etc. Review collected by and hosted on G2.com. Show More Response from Ismael Chivite of ArcGIS Survey123 [Editedit](https://www.g2.com/survey_responses/arcgis-survey123-review-764386/official_response/edit) Hi. Thanks for your review! Please check out our latest 3.5 release, which includes a new report service. You can configure your reports to include data from repeats (related records). https://esri.jiveon.com/groups/survey123/blog/2019/06/28/world-ufo-day-release-35 Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Talha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha T.") TT Talha T. Environmental Engineering Intern Chemicals Mid-Market (51-1000 emp.) 7/17/2018 "Great tool" 4/5 What do you like best about ArcGIS Survey123? It is an amazing tool to gather and analyze surveys quickly and effectively. Very easy to use and easily accessible on mobile devices which is a big bonus. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? No issues or complains thus far. Not sure how well data can be integrated into softwares outside the ARCGIS package. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: It is the best solution currently available for collecting data from field surveys. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Minimum training is needed for field crew members. Getting accurate data from field work is integral to most projects, in some cases the field crew may not be tech savvy or field experts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services") ER Verified User in Recreational Facilities and Services Enterprise (\> 1000 emp.) 7/11/2018 "Survey 123 and location data " 4/5 What do you like best about ArcGIS Survey123? The tool allows for a wide range of business workflows to be structured for a range of skills as a collector or survey taker. We have implemented a very complex survey intended for survey takers that have novice skills. Volunteers are able to see additional help advice and capture pictures to validiadat esurvey results Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? The tool needs to have better integration capabilites with GPS and bluetooth devices in order to capture location at a better scale than the tablet of phone can offer. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Ease of use and comparision to collector Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Capturing Accessible recreation feature information with hard measurements. We are able to create a feature class for the data that can then leverage the other Esri products for display and anaylsis. Review collected by and hosted on G2.com. Show More Response from Ismael Chivite of ArcGIS Survey123 [Editedit](https://www.g2.com/survey_responses/arcgis-survey123-review-766508/official_response/edit) Hi! Thanks for your review! We added support for external GNSS receivers back in March 2019. Check the details here: https://community.esri.com/groups/survey123/blog/2019/03/05/direct-gnss-external-receiver-support-in-survey123-33 Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about ArcGIS Survey123? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/discussions/new) GU Guest User • Last activity 3 months ago What's new in survey123? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-new-in-survey123) GU Guest User • Last activity 4 months ago What is ArcGIS Survey123 used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) [ View all Discussions ](https://www.g2.com/products/arcgis-survey123/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ArcGIS Survey123 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_353ee1210c06dd8dc42aacb9f4cdf1bf/fulcrum.png "Product Avatar Image") Fulcrum 4.6/5(251) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image") Microsoft Forms 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-microsoft-forms) ##### ##### ArcGIS Survey123 Features Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Branding Survey Insights Reporting & Analytics [ View More Features ](https://www.g2.com/products/arcgis-survey123/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) ##### Explore More [Which idea management platforms are best for building a sustainable innovation culture at scale where employees keep submitting ideas rather than losing interest after the first round?](https://www.g2.com/discussions/which-idea-management-platforms-are-best-for-building-a-sustainable-innovation-culture-at-scale-where-employees-keep-submitting-ideas-rather-than-losing-interest-after-the-first-round)[Best software for integrating container monitoring with CI/CD](https://www.g2.com/discussions/best-software-for-integrating-container-monitoring-with-ci-cd)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths) [Which contractor payment platforms give accountants a clear, auditable trail for international payments without exporting to a separate system to reconcile?](https://www.g2.com/discussions/which-contractor-payment-platforms-give-accountants-a-clear-auditable-trail-for-international-payments-without-exporting-to-a-separate-system-to-reconcile)[What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance)[Pros and Cons Details](https://www.g2.com/products/arcgis-survey123/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)