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Compare ArcGIS Survey123 and Microsoft Forms 
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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Mid-Market (43.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ArcGIS Survey123
Star Rating
(50)4.3 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123Microsoft Forms
Star Rating
(436)4.4 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ArcGIS Survey123 excels in its survey distribution capabilities, with a score of 9.0, allowing for seamless sharing across various platforms, while Microsoft Forms, with a score of 8.8, offers solid distribution but lacks some advanced options.
- Reviewers mention that the customization options in ArcGIS Survey123, particularly for multilingual surveys (8.9), are superior to Microsoft Forms (8.1), making it a better choice for organizations needing to reach diverse populations.
- G2 users highlight the reporting and analytics features of ArcGIS Survey123, scoring 9.5, which provide in-depth insights and data exporting capabilities, whereas Microsoft Forms, with a score of 8.6, offers basic analytics that may not meet the needs of more data-driven users.
- Users on G2 say that the ease of setup for Microsoft Forms (9.3) is slightly better than ArcGIS Survey123 (9.0), making it a more user-friendly option for those who need to get started quickly without extensive training.
- Reviewers mention that ArcGIS Survey123's multimedia support (8.6) is more robust than Microsoft Forms (7.7), allowing users to capture images and videos directly within surveys, which is particularly beneficial for field data collection.
- Users report that the conditional logic feature in both products scores equally (8.3), but ArcGIS Survey123 offers more advanced branching options that can enhance user experience in complex surveys, according to user feedback.
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing availableMicrosoft Forms
No pricing availableFree Trial
ArcGIS Survey123
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
8.4
40
8.8
361
Ease of Use
9.1
40
9.2
363
Ease of Setup
9.0
29
9.3
148
Ease of Admin
8.0
27
9.1
86
Quality of Support
8.6
36
8.8
293
Has the product been a good partner in doing business?
8.6
27
8.9
71
Product Direction (% positive)
9.7
39
9.1
347
Features by Category
Development Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.2
10
9.1
174
8.2
10
8.8
177
8.1
9
8.2
170
9.2
10
8.7
171
Survey Customization
8.5
8
8.3
157
8.5
9
8.1
151
9.0
8
7.7
151
9.0
7
8.1
132
Survey Insights
9.6
8
8.6
165
9.0
8
8.2
128
9.3
9
8.8
164
8.9
9
8.7
157
Agentic AI - Survey
Not enough data
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Customization
Not enough data
8.4
115
Not enough data
8.5
108
Not enough data
8.8
109
Not enough data
8.3
116
Additional Functionality
Not enough data
8.5
106
Not enough data
7.3
96
Not enough data
8.6
108
Not enough data
7.4
78
Not enough data
8.7
110
Categories
Categories
Shared Categories
ArcGIS Survey123 and Microsoft Forms are categorized as Survey
Unique Categories
ArcGIS Survey123 is categorized as Mobile Forms Automation
Microsoft Forms is categorized as Online Form Builder
Reviews
Reviewers' Company Size
ArcGIS Survey123
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
15.6%
Environmental Services
15.6%
Utilities
8.9%
Public Safety
6.7%
Computer Software
6.7%
Other
46.7%
Information Technology and Services
16.9%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.7%
Alternatives
Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 Comments
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 Comments
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 Comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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