# ArcGIS Survey123 vs Fulcrum Comparison

| | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 65 | 248 | 
| **Largest Market Segment** | Mid-Market (44.6% of reviews) | Small-Business (52.1% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### ArcGIS Survey123

Pros:
- Ease of Use (5 reviews)
- Efficiency (4 reviews)

Cons:
- Complexity (4 reviews)
- Limited Customization (3 reviews)

### Fulcrum

Pros:
- Ease of Use (15 reviews)
- User-Friendly (12 reviews)

Cons:
- Editing Issues (3 reviews)
- Limited Features (3 reviews)

---
## Ratings Comparison
| Rating | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
  | **Meets Requirements** | 8.6 (45 reviews) | 8.9 (194 reviews) | 
  | **Ease of Use** | 9.1 (46 reviews) | 9.1 (197 reviews) | 
  | **Ease of Setup** | 9.1 (35 reviews) | 9.0 (128 reviews) | 
  | **Ease of Admin** | 8.0 (28 reviews) | 9.1 (109 reviews) | 
  | **Quality of Support** | 8.7 (40 reviews) | 8.9 (189 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (28 reviews) | 9.2 (106 reviews) | 
  | **Product Direction (% positive)** | 9.7 (44 reviews) | 8.6 (189 reviews) | 

---
## Pricing

### ArcGIS Survey123

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Fulcrum

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us

Description: Transform your organization by automating data collection and inspection management impact at scale.


Key Features:
- All the features available in Professional, as well as:
- Custom apps: Unlimited
- Included support: Priority email, in-app, and phone

[Browse all 3 editions](https://www.g2.com/products/fulcrum/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### GIS

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Fulcrum** | 8.3/10 | 11 |

#### Data Management

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Data Capture** | Not enough data | 8.9 (11 reviews) | 
| **Data Storage** | Not enough data | 9.0 (10 reviews) | 
| **Data Manipulation** | Not enough data | 8.1 (9 reviews) | 
| **Data Visualization** | Not enough data | 8.0 (9 reviews) | 

#### Map Creation

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Geocoding** | Not enough data | 8.1 (8 reviews) | 
| **Buffer Zone Query** | Not enough data | 7.9 (8 reviews) | 
| **Overlaying** | Not enough data | Feature Not Available | 
| **Publishing** | Not enough data | 8.1 (8 reviews) | 

#### Analysis

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Spatial Analysis** | Not enough data | Feature Not Available | 
| **Reporting ** | Not enough data | 8.5 (8 reviews) | 
| **Real-Time Streaming ** | Not enough data | 8.1 (7 reviews) | 

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Fulcrum** | 8.7/10 | 80 |

#### Development Tools

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Drag-and-drop Form Builder** | Not enough data | 9.2 (65 reviews) ✓ Verified | 
| **API Builder** | Not enough data | 8.6 (46 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.5 (54 reviews) ✓ Verified | 

#### Field Tools

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **OCR** | Not enough data | 8.6 (45 reviews) ✓ Verified | 
| **GPS & Time Stamps** | Not enough data | 9.1 (75 reviews) ✓ Verified | 
| **Barcode and Signature Capture** | Not enough data | 8.3 (55 reviews) ✓ Verified | 
| **Image and Video Capture** | Not enough data | 9.1 (73 reviews) ✓ Verified | 
| **Offline Capability** | Not enough data | 9.1 (71 reviews) ✓ Verified | 
| **Embedded Work Instructions** | Not enough data | 8.6 (64 reviews) | 

#### Back Office Tools

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Report Formatting** | Not enough data | 8.1 (66 reviews) ✓ Verified | 
| **Roles and Permissions** | Not enough data | 8.9 (72 reviews) ✓ Verified | 
| **Analytics Dashboards** | Not enough data | 8.2 (62 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | 8.9/10 | 18 |
| **Fulcrum** | N/A | N/A |

#### Survey Management

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Survey Builder** | 9.3 (12 reviews) | Not enough data | 
| **Question Types** | 8.3 (11 reviews) | Not enough data | 
| **Templates** | 8.1 (9 reviews) | Not enough data | 
| **Survey Distribution** | 9.2 (10 reviews) | Not enough data | 

#### Survey Customization

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Branching/Skip Logic** | 8.1 (9 reviews) | Not enough data | 
| **Branding** | 8.3 (11 reviews) | Not enough data | 
| **Multimedia Support** | 9.1 (9 reviews) | Not enough data | 
| **Multilingual Surveys** | 9.0 (7 reviews) | Not enough data | 

#### Survey Insights

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Reporting & Analytics** | 9.7 (10 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (8 reviews) | Not enough data | 
| **Data Exporting** | 9.3 (9 reviews) | Not enough data | 
| **Permissions** | 8.9 (9 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Inspection Management

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Fulcrum** | 8.5/10 | 54 |

#### Planning

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Checklists** | Not enough data | 8.9 (48 reviews) | 
| **Approvals** | Not enough data | 8.6 (44 reviews) | 
| **Scheduling** | Not enough data | 7.4 (41 reviews) | 
| **Procedures** | Not enough data | 8.4 (44 reviews) | 

#### Execution

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Sampling** | Not enough data | 8.9 (48 reviews) | 
| **Corrective Actions** | Not enough data | 8.4 (47 reviews) | 
| **Data Capture** | Not enough data | 9.4 (51 reviews) | 
| **Reports** | Not enough data | 8.4 (51 reviews) | 
| **Ad-hoc Tasks** | Not enough data | 8.5 (42 reviews) | 

#### Analytics

| Feature | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Monitoring** | Not enough data | 8.7 (48 reviews) | 
| **KPIs** | Not enough data | 7.8 (42 reviews) | 
| **Nonconformace** | Not enough data | 8.0 (45 reviews) | 

---
## Categories
**Shared Categories (1):** [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation)

**Unique to ArcGIS Survey123 (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Fulcrum (2):** [Inspection Management Software](https://www.g2.com/categories/inspection-management), [GIS Software](https://www.g2.com/categories/gis)


---
## Reviewer Demographics

### By Company Size

| Segment | ArcGIS Survey123 | Fulcrum | 
|---|---|---|
| **Small-Business** | 25.0% | 52.1% | 
| **Mid-Market** | 44.6% | 30.4% | 
| **Enterprise** | 30.4% | 17.5% | 

### By Industry

#### ArcGIS Survey123

- **Environmental Services:** 13.7%
- **Government Administration:** 13.7%
- **Utilities:** 9.8%
- **Computer Software:** 5.9%
- **Public Safety:** 5.9%
- **Government Relations:** 3.9%
- **Higher Education:** 3.9%
- **Transportation/Trucking/Railroad:** 3.9%
- **Accounting:** 2.0%
- **Architecture & Planning:** 2.0%
- **Other:** 35.3%

#### Fulcrum

- **Environmental Services:** 15.1%
- **Utilities:** 11.8%
- **Civil Engineering:** 8.8%
- **Construction:** 8.4%
- **Telecommunications:** 5.5%
- **Research:** 4.2%
- **Information Technology and Services:** 2.5%
- **Non-Profit Organization Management:** 2.1%
- **Oil & Energy:** 2.1%
- **Mining & Metals:** 2.1%
- **Other:** 37.4%

---
## Alternatives

### Alternatives to ArcGIS Survey123

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23601 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (473 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5328 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (414 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1144 reviews)

### Alternatives to Fulcrum

- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (414 reviews)
- [GoFormz](https://www.g2.com/products/goformz/reviews) — 4.7/5 stars (230 reviews)
- [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) — 4.5/5 stars (540 reviews)
- [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) — 4.6/5 stars (264 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [ProcessMaker](https://www.g2.com/products/processmaker/reviews) — 4.3/5 stars (305 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (432 reviews)
- [BatchGeo](https://www.g2.com/products/batchgeo/reviews) — 4.7/5 stars (1047 reviews)
- [Google Earth Pro](https://www.g2.com/products/google-earth-pro/reviews) — 4.6/5 stars (385 reviews)
- [AutoCAD](https://www.g2.com/products/autocad/reviews) — 4.4/5 stars (1936 reviews)

---
## Top Discussions

### ArcGIS Survey123

- Title: [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Survey123 is used across many industries and by companies of all sizes to create and share location-aware forms:
* Damage assessments
* Routine asset..."
- Title: [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) — 2 comments *(includes official response)*
  > **Top comment:** "ArcGIS Survey123 is included with ArcGIS Online.
-Pricing for ArcGIS Online: https://www.esri.com/en-us/arcgis/products/arcgis-online/buy 
It also comes..."
- Title: [When will Survey123 have the capability for another user to edit the jpeg fields?](https://www.g2.com/discussions/13347-when-will-survey123-have-the-capability-for-another-user-to-edit-the-jpeg-fields) — 2 comments, 1 upvote
  > **Top comment:** "Hi Nina. Our September 2021 release of Survey123 includes the capability to view and add photos into existing records in the Survey123 field app inbox. Check..."
- Title: [There are many form solutions out there, what does make Survey123 unique?](https://www.g2.com/discussions/there-are-many-form-solutions-out-there-what-does-make-survey123-unique) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ..."
- Title: [Do people need an ArcGIS user to submit data with Survey123?](https://www.g2.com/discussions/do-people-need-an-arcgis-user-to-submit-data-with-survey123) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Not necessarily. If you share your surveys publicly, anyone can submit data using the Survey123 web and mobile apps. An ArcGIS user is only needed if you..."

### Fulcrum

- Title: [Is it worth it to pay for developer mode?](https://www.g2.com/discussions/27426-is-it-worth-it-to-pay-for-developer-mode) — 2 comments
  > **Top comment:** "Very useful if you want to have your workflow in Fulcrum to interoperate with 3rd-party platforms. For example, you could automatically create or update..."
- Title: [Does this integrate with Emergency Reporting?](https://www.g2.com/discussions/13436-does-this-integrate-with-emergency-reporting) — 2 comments, 1 upvote
  > **Top comment:** "Jamie -

Yes, we have a robust API that would integrate with your current workflow. More information is in this link..."
- Title: [How do I change my subscription plan?](https://www.g2.com/discussions/how-to-upgrade) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "If you’d like to upgrade or downgrade your plan, you can find these settings in your account’s subscription settings page."
- Title: [Is the fulcrum free?](https://www.g2.com/discussions/is-the-fulcrum-free) — 1 comment
  > **Top comment:** "There is a free trial period. Once expired, it is reasonably priced. "
- Title: [What is Fulcrum app?](https://www.g2.com/discussions/what-is-fulcrum-app) — 1 comment
  > **Top comment:** "Fulcrum is an easy to use mobile app for collecting data in the field with or without mobile reception.  The app also allows the user to build an app suited..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum)