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# ArcGIS Survey123 vs Fulcrum Comparison - What are their main differences?

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ArcGIS Survey123Fulcrum[+ Add Product](#)

Reviews

**ArcGIS Survey123** [

4.3/5(64)

](https://www.g2.com/products/arcgis-survey123/reviews#reviews)

**Fulcrum** [

4.6/5(253)

](https://www.g2.com/products/fulcrum/reviews#reviews)

Pricing

**ArcGIS Survey123**
Free Trial

No pricing available

**Fulcrum**
Free Trial

**Contact Us** · Enterprise

**Pricing Insights**
from reviews

Time to Implement

**ArcGIS Survey123**
3 months

Based on 12 responses

**Fulcrum**
2 monthsFaster

Based on 15 responses

Return on Investment

**ArcGIS Survey123**
19 months

Based on 6 responses

**Fulcrum**
12 months7 months sooner

Based on 14 responses

Perceived Cost

**ArcGIS Survey123**
$$$$$

**Fulcrum**
$$$$$

Average Discount

**ArcGIS Survey123**
Not enough reviews yet

**Fulcrum**
6%

 ![ArcGIS Survey123](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24c032ed27a51ab5494e151b719bb17c/arcgis-survey123.png "ArcGIS Survey123")

 ![Fulcrum](https://images.g2crowd.com/uploads/product/hd_favicon/196d87491ff6ee1bb1ae02c240c5d4cb/fulcrum.svg "Fulcrum")

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Pros & Cons

**ArcGIS Survey123**
[
Ease of Use (5)
](https://www.g2.com/products/arcgis-survey123/reviews?filters%5Bsentiment_snippet%5D=1669594&qs=pros-and-cons#reviews)[
Efficiency (4)
](https://www.g2.com/products/arcgis-survey123/reviews?filters%5Bsentiment_snippet%5D=2454364&qs=pros-and-cons#reviews)[
Complexity (4)
](https://www.g2.com/products/arcgis-survey123/reviews?filters%5Bsentiment_snippet%5D=2320002&qs=pros-and-cons#reviews)[
Limited Customization (3)
](https://www.g2.com/products/arcgis-survey123/reviews?filters%5Bsentiment_snippet%5D=2320016&qs=pros-and-cons#reviews)

**Fulcrum**
[
Ease of Use (15)
](https://www.g2.com/products/fulcrum/reviews?filters%5Bsentiment_snippet%5D=1287772&qs=pros-and-cons#reviews)[
User-Friendly (12)
](https://www.g2.com/products/fulcrum/reviews?filters%5Bsentiment_snippet%5D=1289266&qs=pros-and-cons#reviews)[
Editing Issues (3)
](https://www.g2.com/products/fulcrum/reviews?filters%5Bsentiment_snippet%5D=1289254&qs=pros-and-cons#reviews)[
Limited Features (3)
](https://www.g2.com/products/fulcrum/reviews?filters%5Bsentiment_snippet%5D=1288349&qs=pros-and-cons#reviews)

Integrations

**ArcGIS Survey123**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07a308622193f886da508e9dd849b6dc/arcgis-online.png "Product Avatar Image")

ArcGIS Online

](https://www.g2.com/products/arcgis-online/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bf759656c2fc2418d024f021d5828442/esri-arcgis.png "Product Avatar Image")

Esri ArcGIS

](https://www.g2.com/products/esri-arcgis/reviews)[
View all
](https://www.g2.com/products/arcgis-survey123/integrations)

**Fulcrum**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-cosmos-db.jpg "Product Avatar Image")

Azure Cosmos DB

](https://www.g2.com/products/azure-cosmos-db/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b6cbc0bd00dcee3f3c8e43ac23e8c7b7/egnyte.png "Product Avatar Image")

Egnyte

](https://www.g2.com/products/egnyte/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bf759656c2fc2418d024f021d5828442/esri-arcgis.png "Product Avatar Image")

Esri ArcGIS

](https://www.g2.com/products/esri-arcgis/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24bb2b0b5af8e7d875ea09d767bcb097/ibm-maximo-application-suite.jpg "Product Avatar Image")

IBM Maximo Application Suite

](https://www.g2.com/products/ibm-maximo-application-suite/reviews)[
View all
](https://www.g2.com/products/fulcrum/integrations)

Screenshots

**ArcGIS Survey123**
 ![ArcGIS Survey123 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111723/Survey123.jpg)

**Fulcrum**
 ![Fulcrum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/100393/Fulcrum-AI-vision.jpg)

Ratings

Meets Requirements

**ArcGIS Survey123**

8.6

8.645

**Fulcrum**

8.9

8.9198

Ease of Use

**ArcGIS Survey123**

9.1

9.146

**Fulcrum**

9.1

9.1201

Ease of Setup

**ArcGIS Survey123**

9.1

9.135

**Fulcrum**

9.0

9.0132

Ease of Admin

**ArcGIS Survey123**

8.0

8.028

**Fulcrum**

9.2

9.2112

Quality of Support

**ArcGIS Survey123**

8.7

8.740

**Fulcrum**

8.9

8.9192

Has the product been a good partner in doing business?

**ArcGIS Survey123**

8.6

8.628

**Fulcrum**

9.2

9.2109

Product Direction (% positive)

**ArcGIS Survey123**

9.7

9.744

**Fulcrum**

8.7

8.7191

Features

GIS[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

8.3

12

Data Management

Data Capture

Not enough data

8.9(won by default)

11

Data Storage

Not enough data

9.0(won by default)

10

Data Manipulation

Not enough data

8.1(won by default)

9

Data Visualization

Not enough data

8.0(won by default)

9

Data Capture and Transfer

Not enough data

Not enough data

Map Creation

Geocoding

Not enough data

8.1(won by default)

8

Buffer Zone Query

Not enough data

7.9(won by default)

8

Publishing

Not enough data

8.1(won by default)

8

Overlaying

Not enough data

Feature Not Available

Analysis

Reporting 

Not enough data

8.5(won by default)

8

Real-Time Streaming 

Not enough data

8.1(won by default)

7

Spatial Analysis

Not enough data

Feature Not Available

Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Internet Mapping

Not enough data

Not enough data

API

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Census Data Integration

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Mobile Forms Automation[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

Not enough data

8.7

83

Development Tools

Drag-and-drop Form Builder

Not enough data

9.2(won by default)

65

|

Verified

API Builder

Not enough data

8.6(won by default)

46

|

Verified

Integrations

Not enough data

8.5(won by default)

54

|

Verified

Web Forms

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Field Tools

OCR

Not enough data

8.6(won by default)

45

|

Verified

GPS & Time Stamps

Not enough data

9.0(won by default)

77

|

Verified

Barcode and Signature Capture

Not enough data

8.3(won by default)

55

|

Verified

Image and Video Capture

Not enough data

9.1(won by default)

74

|

Verified

Offline Capability

Not enough data

9.1(won by default)

71

|

Verified

Embedded Work Instructions

Not enough data

8.6(won by default)

64

Electronic Signature

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Back Office Tools

Report Formatting

Not enough data

8.1(won by default)

67

|

Verified

Roles and Permissions

Not enough data

8.9(won by default)

72

|

Verified

Analytics Dashboards

Not enough data

8.2(won by default)

62

Reporting/Analytics

Not enough data

Not enough data

Additional Functionality

Autofill

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Address Validation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Forms Creation & Design

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

API

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.9

17

Not enough data

Survey Management

Survey Builder

9.3(won by default)

12

Not enough data

Customizable Questions

8.3(won by default)

11

Not enough data

Templates

8.1(won by default)

9

Not enough data

Survey Distribution

9.2(won by default)

10

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.1(won by default)

9

Not enough data

Branding

8.3(won by default)

11

Not enough data

Multimedia Support

9.1(won by default)

9

Not enough data

Multilingual Surveys

9.0(won by default)

7

Not enough data

Survey Insights

Reporting & Analytics

9.7(won by default)

10

Not enough data

BI Tools Integration

9.0(won by default)

8

Not enough data

Data Exporting

9.3(won by default)

9

Not enough data

Permissions

8.9(won by default)

9

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Inspection Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

Not enough data

8.5

55

Planning

Checklists

Not enough data

8.9(won by default)

48

Approvals

Not enough data

8.6(won by default)

44

Scheduling

Not enough data

7.4(won by default)

41

Procedures

Not enough data

8.4(won by default)

44

Maintenance Scheduling

Not enough data

Not enough data

Execution

Sampling

Not enough data

8.9(won by default)

48

Corrective and Preventive Actions (CAPA)

Not enough data

8.4(won by default)

47

Data Capture

Not enough data

9.5(won by default)

52

Reports

Not enough data

8.4(won by default)

51

Ad-hoc Tasks

Not enough data

8.5(won by default)

42

Real-Time Data

Not enough data

Not enough data

Analytics

Monitoring

Not enough data

8.7(won by default)

49

KPIs

Not enough data

7.8(won by default)

42

Nonconformace

Not enough data

8.0(won by default)

45

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

API

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Report Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Subcontractor Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Failed Inspection Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Code Enforcement

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ArcGIS Survey123](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24c032ed27a51ab5494e151b719bb17c/arcgis-survey123.png "ArcGIS Survey123")](https://www.g2.com/products/arcgis-survey123/reviews)

ArcGIS Survey123

Small-Business(50 or fewer emp.)

23.6%

Mid-Market(51-1000 emp.)

45.5%

Enterprise(\> 1000 emp.)

30.9%

[![Fulcrum](https://images.g2crowd.com/uploads/product/hd_favicon/196d87491ff6ee1bb1ae02c240c5d4cb/fulcrum.svg "Fulcrum")](https://www.g2.com/products/fulcrum/reviews)

Fulcrum

Small-Business(50 or fewer emp.)

51.2%

Mid-Market(51-1000 emp.)

30.3%

Enterprise(\> 1000 emp.)

18.4%

Small-Business

(50 or fewer emp.)

23.6%

51.2%

Mid-Market

(51-1000 emp.)

45.5%

30.3%

Enterprise

(\> 1000 emp.)

30.9%

18.4%

Reviewers' Industry

[![ArcGIS Survey123](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24c032ed27a51ab5494e151b719bb17c/arcgis-survey123.png "ArcGIS Survey123")](https://www.g2.com/products/arcgis-survey123/reviews)
ArcGIS Survey123

Environmental Services

13.7%

Government Administration

13.7%

Utilities

9.8%

Computer Software

5.9%

Public Safety

5.9%

Other

51.0%

[![Fulcrum](https://images.g2crowd.com/uploads/product/hd_favicon/196d87491ff6ee1bb1ae02c240c5d4cb/fulcrum.svg "Fulcrum")](https://www.g2.com/products/fulcrum/reviews)
Fulcrum

Environmental Services

14.9%

Utilities

11.6%

Civil Engineering

9.1%

Construction

9.1%

Telecommunications

5.4%

Other

50.0%

FAQs

## ArcGIS Survey123 vs Fulcrum FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Fulcrum vs ArcGIS Survey123?

Fulcrum stands out for its higher G2 rating, stronger support, and small-business focus, while ArcGIS Survey123 is more prominent in the mid-market segment.

| [Fulcrum](https://www.g2.com/products/fulcrum/reviews) | [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) |
| --- | --- |
| 4.6/5 (251 reviews) | 4.3/5 (65 reviews) |
| Small-Business | Mid-Market |
| 9.0 | 9.1 |
| 8.9 | 8.7 |
| Ease of Use (15 all-time mentions) | Ease of Use (5 all-time mentions) |

### How do the pricing models of Fulcrum and ArcGIS Survey123 compare?

Fulcrum is perceived as the stronger value, with reviewers expressing higher satisfaction on price and cost-related dimensions.

- **Fulcrum:** In recent reviews, several reviewers note that Fulcrum's pricing is a concern as it "keeps going up," but they also highlight the platform's strong feature set and investment value.
- **ArcGIS Survey123:** Reviewers mention that ArcGIS Survey123 is included in the overall ArcGIS package, which can be cost-effective for existing ArcGIS users.
- **Switching reasons:** Reviewers switching to Fulcrum cite its ease of use and robust feature set as key drivers, despite price increases.

### What are the best alternatives to Fulcrum and ArcGIS Survey123?

The top 3 alternatives to Fulcrum and ArcGIS Survey123 are SurveyMonkey, TrueContext, and GoFormz.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Fulcrum](https://www.g2.com/products/fulcrum/reviews) | 4.6/5 (251) | Small-Business | Reviewers note price increases but value the feature set | Ease of Use (15 all-time mentions) |
| [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) | 4.3/5 (65) | Mid-Market | Included in ArcGIS package for existing users | Ease of Use (5 all-time mentions) |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | — | High volume of reviews highlight survey flexibility |
| [TrueContext](https://www.g2.com/products/truecontext/reviews) | 4.4/5 (434) | — | — | Mobile forms automation capabilities |
| [GoFormz](https://www.g2.com/products/goformz/reviews) | 4.7/5 (230) | Small-Business | — | Ease of use and customization |

### Which Mobile Forms Automation features should I prioritize when comparing Fulcrum and ArcGIS Survey123?

Buyers should prioritize Ease of Use, Customization, Integration Capabilities, Reporting, and Offline Functionality when comparing Fulcrum and ArcGIS Survey123.

- **Ease of Use:** Fulcrum (15 all-time mentions), ArcGIS Survey123 (5 all-time mentions), both score 9.1 on Ease of Use.
- **Customization:** Fulcrum (5 all-time mentions), ArcGIS Survey123 (3 all-time mentions).
- **Integration Capabilities:** Fulcrum (3 all-time mentions), ArcGIS Survey123 (ArcGIS Online integration, 9 all-time mentions).
- **Reporting:** Fulcrum (reviewers cite ease of reporting), ArcGIS Survey123 (reviewers note limitations in built-in reporting).
- **Offline Functionality:** Both products are praised in recent reviews for reliable offline data collection and syncing.

### What are the pros and cons of Fulcrum vs ArcGIS Survey123?

Fulcrum's headline strength is ease of use and setup, while ArcGIS Survey123 excels in geospatial integration and offline capabilities.

- **Fulcrum strengths:** Ease of Use (15 all-time mentions), User-Friendly (12), Easy Setup (7), Customization Options (5), Real-Time Updates (5), Easy Integration (4).
- **Fulcrum trade-offs:** Editing Issues (3), Limited Features (3), some reviewers mention price increases and desire for more advanced reporting customization.
- **ArcGIS Survey123 strengths:** Ease of Use (5), Efficiency (4), Customization (3), Integration with ArcGIS Online (9), strong offline data collection and geospatial mapping.
- **ArcGIS Survey123 trade-offs:** Complexity (4), Limited Customization (3), Limited Features (3), reviewers note basic built-in reporting and challenges with advanced form logic.

### Is Fulcrum or ArcGIS Survey123 better for small businesses?

Fulcrum is the better fit for small businesses, with a larger small-business segment and stronger reviewer sentiment in that segment.

- **Fulcrum:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong support for small teams.
- **ArcGIS Survey123:** Largest segment is Mid-Market; reviewers in small businesses mention the platform's power but also note complexity and a steeper learning curve for non-GIS specialists.

### Which Mobile Forms Automation platform has better integrations?

ArcGIS Survey123 is favored for integrations, especially with ArcGIS Online, as cited by reviewers.

- **Fulcrum:** Reviewers mention easy integration and integrations (3 all-time mentions), but no specific third-party tools are named in recent reviews.
- **ArcGIS Survey123:** ArcGIS Online integration is cited in 9 all-time mentions, with reviewers highlighting its value for geospatial workflows and real-time mapping.

### How do Fulcrum and ArcGIS Survey123 compare on customer support?

Fulcrum and ArcGIS Survey123 are rated within 0.2 points on Quality of Support, indicating parity in reviewer satisfaction.

- **Fulcrum:** Reviewers frequently praise customer support, describing it as "top notch" and "excellent," with 5 all-time mentions.
- **ArcGIS Survey123:** Reviewers describe support as helpful and responsive, with 7 all-time mentions, though some note occasional delays or challenges with complex issues.

### Which is easier to implement, Fulcrum or ArcGIS Survey123?

Fulcrum and ArcGIS Survey123 score within a tenth of a point on Ease of Setup, indicating near-parity in implementation experience.

- **Fulcrum:** Reviewers highlight very easy initial setup, quick onboarding, and minimal training required for new users.
- **ArcGIS Survey123:** Reviewers describe straightforward setup, especially for basic forms, but note that advanced logic and customization can increase complexity during implementation.

### Which product has better Reports?

Fulcrum is favored for Reports, with more reviewers citing ease of reporting and customization, while ArcGIS Survey123 receives mixed feedback on reporting capabilities.

- **Fulcrum:** Reviewers frequently mention ease of reporting and real-time report generation, but some note that advanced report customization requires HTML knowledge; reporting is cited as a strength in recent reviews.
- **ArcGIS Survey123:** Reviewers note that built-in reporting is basic and often requires exporting data for further analysis; reporting limitations are a recurring theme in recent feedback.

Alternatives

**ArcGIS Survey123 Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")

[
Microsoft Forms
](/products/microsoft-forms/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

**Fulcrum Alternatives**

 ![TrueContext](https://images.g2crowd.com/uploads/product/hd_favicon/e9c2554e903c4ad30f9e527106a026c1/truecontext.svg "TrueContext")

[
TrueContext
](/products/truecontext/reviews)

 ![GoFormz](https://images.g2crowd.com/uploads/product/hd_favicon/ce956712fe27bece46f7fae1cc63ebfc/goformz%282%29.svg "GoFormz")

[
GoFormz
](/products/goformz/reviews)

 ![Mitti (by SafetyCulture)](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7944e6fa2660fdc54dbfc90761030689/safetyculturehq.png "Mitti (by SafetyCulture)")

[
Mitti (by SafetyCulture)
](/products/safetyculturehq/reviews)

 ![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")

[
Esri ArcGIS
](/products/esri-arcgis/reviews)

## ArcGIS Survey123 vs Fulcrum

When assessing the two solutions, reviewers found them equally easy to use. However, ArcGIS Survey123 is easier to set up , while reviewers preferred administration and ease of doing business with Fulcrum overall.

- Reviewers felt that Fulcrum meets the needs of their business better than ArcGIS Survey123.
- When comparing quality of ongoing product support, reviewers felt that Fulcrum is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ArcGIS Survey123 over Fulcrum.