--- title: ArcGIS Survey123 Reviews meta\_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ArcGIS Survey123 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ArcGIS Survey123 Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Survey123 but has limited features. Are you part of the ArcGIS Survey123 team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Survey123 Community](https://www.g2.com/products/arcgis-survey123/discuss) Languages Supported Arabic, Danish, German, English, Estonian, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Woody Hynes (Product Marketing at Esri) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Microsoft Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Forms") Microsoft Forms 4.4/5(475) ](https://www.g2.com/products/microsoft-forms/reviews) [ ![Fulcrum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fulcrum") Fulcrum 4.6/5(251) ](https://www.g2.com/products/fulcrum/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-survey123/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Survey123 Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Online ](https://www.g2.com/products/arcgis-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews) Show More ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Enterprise (\> 1000 emp.) 7/10/2019 "Great Information App" 5/5 What do you like best about ArcGIS Survey123? This is one of the easiest app to set up quickly to gather data in emergencies. Our agency relies on to to gather data quickly so that we can make decisions that affect the public. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? There is not much I dislike about this product, it meets our needs. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Think about your needs and design a easy to use survey that will collect the information you are looking for. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Statewide emergency actions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Enterprise (\> 1000 emp.) 7/9/2019 "good for field" 3/5 What do you like best about ArcGIS Survey123? helpful for standardizing and automating data entries Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? data export is a bit difficult as is it functionality offline. would also help to imporve the efficiancy of the online app builder. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: become familiar with your survey and make sure you have edited bugs prior to going live. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? using survey 123 to help map locations of giraffe as well as other wildlife in northern kenya. helpful for digitizing data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 7/9/2019 "It is user friendly and very customizable!" 4/5 What do you like best about ArcGIS Survey123? I love the ability to customize the forms to fit many needs. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I dislike that webhooks currently do not connect to payment portals which limit the functionality for business uses for Survey123. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Use the e-learning if you have problems! Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Blight and dilapidated buildings. We are able to use a dynamic form to score structures based on answers to questions, which makes it a very objective process. Review collected by and hosted on G2.com. Show More Response from Ismael Chivite of ArcGIS Survey123 [Editedit](https://www.g2.com/survey_responses/arcgis-survey123-review-2728896/official_response/edit) Hi! You can currently connect Survey123 to payment portals through the use of webhooks. I suggest you have a look at Integromat.com and Microsoft Flow, which are fully compatible with Survey123. Integromat and Microsoft Flow will help you connect your Survey123 data to payment systems such as WebPay, PayPal, Recurly or Stripe. If the particular payment portal you want to use is not compatible with Microsoft or Integromat, I suggest you communicate with your payment portal vendor to have it integrated with Microsoft Flow and Integromat. Thanks again for your review! Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 7/11/2019 "Lose the paper and see your data on a map!" 5/5 What do you like best about ArcGIS Survey123? Simple to use but has the capability for complex forms. GREAT support staff at Esri who will gladly help you with any problems you have to get your survey up and running in no time. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Javascript is for beta use...can't use for public surveys Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Nothing so far. Benefits are going to be time and cost savings and data input errors are eliminated Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ID Ishwar D. Sr GIS Specialist Enterprise (\> 1000 emp.) 7/9/2019 "Nice" 4/5 What do you like best about ArcGIS Survey123? Smartness, user friendlly, easy to implement Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Update always has something missing from previous version Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? paper form to electronic form Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") CU Verified User in Utilities Enterprise (\> 1000 emp.) 7/10/2019 "Very Useful Tool" 5/5 What do you like best about ArcGIS Survey123? Simple, easy to share with client field staff. Packages the data up nicely, has lots of options for creating survey questions and allowing for drop downs eliminates having too many different responses and typos. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Somewhat limited in configuration but overall a great tool Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Field investigations, consisitency of investigations in the field, working with variety of staff Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Political Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Political Organization") AP Verified User in Political Organization Enterprise (\> 1000 emp.) 7/11/2019 "efficient product to collect data" 5/5 What do you like best about ArcGIS Survey123? it integrates with arcgis, also it is very user friendly and easy to customize or create surverys. i also like the fact that it can work on mobile devices Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? nothing until this point, i have nothing to negative to say Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? we can collect all kinds of data, then import it into our GIS products Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") EU Verified User in Utilities Enterprise (\> 1000 emp.) 7/10/2019 "Support for Enterprise" 2.5/5 What do you like best about ArcGIS Survey123? Good for basic survey, nothing too difficult. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Newest features demonstrated at the UC are limited out of the box. ArcGIS Online, Office 365 or Gmail, Microsoft Flow for somethings but Integromat for smoother integration. Bottom line there isn't a cohesive solution for all users. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Eliminating some paper processes. Speed and reliability of data collection. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") AG Verified User in Government Relations Mid-Market (51-1000 emp.) 7/10/2019 "Overall positive review" 4.5/5 What do you like best about ArcGIS Survey123? I appreciate the updates with new functionality I have been waiting for. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I wish integration with Collector had a smoother transition from Survey123 and back to Collector. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Our field data collection needs. Beneficial when calculations or simplicity for users is needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Mid-Market (51-1000 emp.) 7/10/2019 "It's been good but could be better" 2.5/5 What do you like best about ArcGIS Survey123? Easy to build surveys. Able to deploy to the public. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Managing public users and analizing data this is exported into multiple sheets and then needs to be joined in access. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Survey monarch caterpiller surviroship in residental back yards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about ArcGIS Survey123? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/discussions/new) GU Guest User • Last activity 3 months ago What's new in survey123? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-new-in-survey123) GU Guest User • Last activity 4 months ago What is ArcGIS Survey123 used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) [ View all Discussions ](https://www.g2.com/products/arcgis-survey123/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ArcGIS Survey123 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_353ee1210c06dd8dc42aacb9f4cdf1bf/fulcrum.png "Product Avatar Image") Fulcrum 4.6/5(251) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image") Microsoft Forms 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-microsoft-forms) ##### ##### ArcGIS Survey123 Features Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Branding Survey Insights Reporting & Analytics [ View More Features ](https://www.g2.com/products/arcgis-survey123/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) ##### Explore More [Which shopping cart software handles abandoned cart recovery emails and upsell prompts the best right out of the box without needing a separate tool bolted on?](https://www.g2.com/discussions/which-shopping-cart-software-handles-abandoned-cart-recovery-emails-and-upsell-prompts-the-best-right-out-of-the-box-without-needing-a-separate-tool-bolted-on)[Top-rated lead intelligence tools for small business](https://www.g2.com/discussions/what-are-top-rated-lead-intelligence-tools-for-small-business)[Which EDI app is best for logistics companies](https://www.g2.com/discussions/which-edi-app-is-best-for-logistics-companies) [NexHealth vs Iguana: which healthcare integration engine is better for HL7 and FHIR data transformation between clinical systems?](https://www.g2.com/discussions/nexhealth-vs-iguana-which-healthcare-integration-engine-is-better-for-hl7-and-fhir-data-transformation-between-clinical-systems)[Which products combine graph and document database capabilities for a team that needs both relationship traversal and flexible schema storage in one system?](https://www.g2.com/discussions/which-products-combine-graph-and-document-database-capabilities-for-a-team-that-needs-both-relationship-traversal-and-flexible-schema-storage-in-one-system)[Pros and Cons Details](https://www.g2.com/products/arcgis-survey123/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)