--- title: ArcGIS Survey123 Reviews meta\_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ArcGIS Survey123 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ArcGIS Survey123 Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Survey123 but has limited features. Are you part of the ArcGIS Survey123 team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Survey123 Community](https://www.g2.com/products/arcgis-survey123/discuss) Languages Supported Arabic, Danish, German, English, Estonian, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Woody Hynes (Product Marketing at Esri) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Microsoft Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Forms") Microsoft Forms 4.4/5(475) ](https://www.g2.com/products/microsoft-forms/reviews) [ ![Fulcrum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fulcrum") Fulcrum 4.6/5(251) ](https://www.g2.com/products/fulcrum/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-survey123/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Survey123 Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Online ](https://www.g2.com/products/arcgis-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews) Show More BA badreya a. sales executive Mid-Market (51-1000 emp.) 7/9/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "the most important app in any orginazation" 5/5 What do you like best about ArcGIS Survey123? \* we can capture and take a photos for the place that we need to monitor for example. \* the electornic signature! \*the graphical statiscics \* we can choose multiple option in same question Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? per my experiance, if i delete some of the questions and add others instead of it, when i do filters for the answers throgh the excel sheet, the answers will totally worg and missed up. so for every time i have to make a new form for every survey in order to avoid messy information. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? \* taking feed back from the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 7/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Survey123 is very good - with a caveat" 3.5/5 What do you like best about ArcGIS Survey123? UI is fantastic. Works on iOS, Android, Windows - provides flexibility for field teams. Location doesn't have to use the built-in GPS which isn't great - but can use a bluetooth one. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? There should be better tools to manage the resulting database when the schema needs to change. There should be an in-app way to bundle/archive the data collected - right now the only way to get the data out of the device is through the Server submission. Android/windows allows for retrieval of data from the device, but not iOS - an in-app version would help A LOT. Chain-of-custody is a big/real thing that is missing. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: deeply understand the data flow from collection to product to make sure it fits your needs Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? field data collection using variable/flexible forms Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Chance M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chance M.") CM Chance M. Disaster Case Management Data Support Specialist/WebEOC Assistant Entertainment Mid-Market (51-1000 emp.) 12/26/2018 "Survey 123 for Damage Assessment" 5/5 What do you like best about ArcGIS Survey123? Survey 123 is a great tool to turn anyone into a GIS data collector. This program is very straight forward and easy to use. The survey design tool can build and initiate the online database for you making it quick for rapid deployment. The survey logic is fantastic allowing for required questions, that are only required when they matter. This can be a major benefit over collector when someone who is inexperienced is operating the software. Surveys can also be issues to users who do not have an account with AGOL so there is no need to issues everyone doing damage assessments their own account. One of the biggest benefits for our agency is the ability to publish an online survey. This has allowed use to more efficiently collect reports from the public themselves. The survey logic allows us to easily steer which questions they actually need to answer even though the question base itself is massive. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Working with attachments because a problem in survey 123. Attachments are photos or other data attached to an actual record when information is collected. We use a process where the same record can be visited multiple times via an inboxing filter in order to collect further information throughout a damage assessment. We have problems however, when it comes to photos. If a previous user has submitted photos, a later user can not. Also, it seems there are issues period in submitting photos on any record that is not the initial creating. Users editing a record within survey 123 cannot see photos submitted be previous users. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: There are a lot of prebuilt templates and services that can help you get started if you don't know where to start. More advanced features are becoming available all the time. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Survey 123 is making a drastic improvement in our ability to collect more in depth data after disasters in relation to damage assessments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") IE Verified User in Environmental Services Mid-Market (51-1000 emp.) 7/16/2019 "Not Your Average Survey Monkey" 5/5 What do you like best about ArcGIS Survey123? I liked best the variety of design form options that engages the user that produces usable data. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? There is not anything I disliked about Survey 1-2-3. I wish I had learned about it earlier. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: There are no recommendations that I can think of at this time. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Obtaining internal feedback regarding our annual food safety conference. Determining customer satisfaction at our animal shelter and obtaining feedback from animal adopters post adoption regarding the animal's response to its new home and environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Benjamin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin D.") BD Benjamin D. GIS Coordinator Mid-Market (51-1000 emp.) 7/11/2019 "Field Study" 5/5 What do you like best about ArcGIS Survey123? I like using Survey123 to do inventory of bus stops. And it is best for ADA and compliance issues. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? To create the questions in Survey123 it requires advanced knowledge of the software. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We are solving in field study time and data entry issues. The benefits of that is that you get to reduce the amount of time it takes to do the survey and entering the data into a database. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 7/9/2019 "Survey123 makes data collection more accessible." 5/5 What do you like best about ArcGIS Survey123? I love that Survey123 is a tool that our clients find approachable and eliminates the headaches of spreadsheets and paper forms! Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Sometimes the app is rigid and there are several bugs that have been addressed by the user community but not yet addressed by the developers to fix with calculations dependent on values in a repeat table. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Eliminating paper forms and spreadsheets where we can in different studies our organization participates in on an annual basis. Having the data live as a hosted feature layer makes it accessible to use in Operations Dashboard, which we often use as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign KK Kyle K. Program specialist Mid-Market (51-1000 emp.) 7/11/2019 "Survey 123" 4/5 What do you like best about ArcGIS Survey123? We use S123 on a daily basis. The ease and functionality when creating the surveys is all made easily along with the support system behind the utility. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? At time you need to rely think out of the box to achieve a functionality you want to implement into the survey. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Give it a try Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Ease of training and collection of data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") AP Verified User in Public Safety Enterprise (\> 1000 emp.) 7/11/2019 "Quick and easy data collection in the field" 4.5/5 What do you like best about ArcGIS Survey123? In our organization it is great that we are able to collect data quickly and easily in the field no matter the connectivity that is available in our rural areas. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? The downside that we have run into is not being able to add our own maps into a survey. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We have multiple departments that use the app data collection from meter reading of utilities to accident reporting. The benefits are that the all is simple to use and doesn't take a lot of training to get our field workers up and going. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign SB Sarah B. Cultural Resource Manager Mid-Market (51-1000 emp.) 7/10/2019 "Survey 123" 3.5/5 What do you like best about ArcGIS Survey123? Can link up with arc gis online Ability to put in pictures Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Need to have account for each person to use Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: When setting up make sure you know what type of data you are collecting; collector may work better or custom solutions Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Use Survey 123 for collecting data such as sites and contamined areas Review collected by and hosted on G2.com. Show More Response from Ismael Chivite of ArcGIS Survey123 [Editedit](https://www.g2.com/survey_responses/arcgis-survey123-review-2735900/official_response/edit) Hi Sarah. Thanks for your review! I just wanted to let you know that Survey123 supports public surveys. This is very useful when you wish people to submit data from the field or web apps without an ArcGIS account. See details here: https://community.esri.com/groups/survey123/blog/2016/11/10/getting-started-with-public-surveys Validated ReviewerIncentivizedSource: G2 Gives Campaign ZC Zachary C. GIS Specialist Mid-Market (51-1000 emp.) 7/9/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Survey123" 3.5/5 What do you like best about ArcGIS Survey123? I like the amount of customization, however I would like to be able to add custom entries to forms. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I would like to have more developer options for the forum. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Great for field workers, little less great for office work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about ArcGIS Survey123? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/discussions/new) GU Guest User • Last activity 3 months ago What's new in survey123? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-new-in-survey123) GU Guest User • Last activity 4 months ago What is ArcGIS Survey123 used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) [ View all Discussions ](https://www.g2.com/products/arcgis-survey123/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ArcGIS Survey123 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_353ee1210c06dd8dc42aacb9f4cdf1bf/fulcrum.png "Product Avatar Image") Fulcrum 4.6/5(251) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image") Microsoft Forms 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-microsoft-forms) ##### ##### ArcGIS Survey123 Features Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Branding Survey Insights Reporting & Analytics [ View More Features ](https://www.g2.com/products/arcgis-survey123/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) ##### Explore More [Which idea management platforms are best for building a sustainable innovation culture at scale where employees keep submitting ideas rather than losing interest after the first round?](https://www.g2.com/discussions/which-idea-management-platforms-are-best-for-building-a-sustainable-innovation-culture-at-scale-where-employees-keep-submitting-ideas-rather-than-losing-interest-after-the-first-round)[Best software for integrating container monitoring with CI/CD](https://www.g2.com/discussions/best-software-for-integrating-container-monitoring-with-ci-cd)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths) [Which contractor payment platforms give accountants a clear, auditable trail for international payments without exporting to a separate system to reconcile?](https://www.g2.com/discussions/which-contractor-payment-platforms-give-accountants-a-clear-auditable-trail-for-international-payments-without-exporting-to-a-separate-system-to-reconcile)[What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance)[Pros and Cons Details](https://www.g2.com/products/arcgis-survey123/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)