--- title: ArcGIS Survey123 Reviews meta\_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ArcGIS Survey123 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ArcGIS Survey123 Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Survey123 but has limited features. Are you part of the ArcGIS Survey123 team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Survey123 Community](https://www.g2.com/products/arcgis-survey123/discuss) Languages Supported Arabic, Danish, German, English, Estonian, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Woody Hynes (Product Marketing at Esri) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Microsoft Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Forms") Microsoft Forms 4.4/5(475) ](https://www.g2.com/products/microsoft-forms/reviews) [ ![Fulcrum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fulcrum") Fulcrum 4.6/5(251) ](https://www.g2.com/products/fulcrum/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-survey123/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Survey123 Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Online ](https://www.g2.com/products/arcgis-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews) Show More ![Chanchala D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chanchala D.") CD Chanchala D. Town Planner Mid-Market (51-1000 emp.) 10/13/2023 "The Best Platform for Geospatial Data Collection!" 5/5 What do you like best about ArcGIS Survey123? I’m using this software to collect the geospatial data of landslide-affected households. It is a very convenient platform in response to collecting data. We have used several attributes such as location info, household info, and slope type to collect in order to prepare a database on landslide high-risk settlements. To have the exact location we used Google Satellite Map and drew the building footprints. Most of the data entering is designed as a drop-down list. Because of that it is a very easy and quick method to collect the large set of data. Using this app, we have collected over 10,000 data about landslide-affected households in landslide-prone areas of Sri Lanka. Further, the app provides the analysis of collected data. For example, we can see the progress of data collection using different filters. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? When employing this app in remote areas, obtaining exact locations on maps can be a bit challenging due to limited connection strength. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? This app has the capacity to collect a large set of data in a limited time period. The collected data can be downloaded as an Excel file and we can have more analysis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![PARVEJ A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PARVEJ A.") PA PARVEJ A. Software Trainee Enterprise (\> 1000 emp.) 4/16/2024 "creating a most attractive form with help of ArcGIS Survey123 and free App" 5/5 What do you like best about ArcGIS Survey123? ArcGIS Survey123 is most craeting form center ans cpllecting point and sharering a data,The most attractive point is is support the multiple langauges. easy to use Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? when survery is in out of network then its littel bet challenging. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? i am faching the problem when survery is in out of network then its littel bet challenging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Suraj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj B.") SB Suraj B. Small-Business (50 or fewer emp.) 8/29/2023 "A versatile data collection tool used to take feedback and surveys of different product etc." 3.5/5 What do you like best about ArcGIS Survey123? It is easy to use, mobile-friendly, integrated with ArcGIS Online and ArcGIS Enterprise, affordable as it can be get free of cost for ArcGIS Users. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? The drag-and-drop form builder is great for creating simple surveys, but it can be challenging to create more complex surveys with branching logic and other features. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? ArcGIS Survey123 has been used to create surveys that can be distributed to customers to gather feedback on your products or services. This feedback can be used to improve your products or services, and to better understand your customers' needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Clázia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clázia R.") CR Clázia R. Small-Business (50 or fewer emp.) 5/26/2023 "Simple to use" 4.5/5 What do you like best about ArcGIS Survey123? It is a safe tool, easy to use, stable and works everywhere. Beyond it is complete and nice. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Does not produce static reports about the searchs. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We don't need to waste any more time filling out paper forms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dicky N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dicky N.") DN Dicky N. Geodetic Survey Small-Business (50 or fewer emp.) 7/30/2023 "Colect data" 4.5/5 What do you like best about ArcGIS Survey123? very good for data collection, very flexible from creating, analyzing to sharing data. very reliable Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? so far I still haven't found any flaws. Becaus very easy Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? analysis of survey results on obstacles when driving on the streets Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") TA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 10/10/2023 "Best suitable for creating features report" 5/5 What do you like best about ArcGIS Survey123? Easily and implement of number of features Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Record limits i.e. 5000 something case problems Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Creating interactive maps with numbers of features Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daniel Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Z.") DZ Daniel Z. Project Manager - Especialista en comunicación de datos Enterprise (\> 1000 emp.) 11/17/2021 "The best way to collect data in the territory" 4/5 What do you like best about ArcGIS Survey123? It is effortless to configure. I can take all kinds of data, including geolocated data. It allows working with layers inside maps. It generates KML files automatically. I think it is better than Google Form. It has an excellent interface in the mobile version. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? There's nothing I don't like about it. It is beneficial for administrators and data entries. I would like to see some improvements in the aesthetics of the templates, just that. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: You can download the data collected by Survey123 and process it in ArcGIS or other programs, such as Microsoft Power BI. I recommend configuring drop-down options and avoiding qualitative fields to prevent errors in data collection. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We collect data from social networks and geo-reference it with Survey 123. It helps make data-driven governance decisions. Personally, the implementation of this tool got me promoted. Review collected by and hosted on G2.com. Show More 11/20/2021 Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 11/16/2021 "Good option for survey software without paying for additional produce" 3.5/5 What do you like best about ArcGIS Survey123? Survey123 is included in the overall ArcGIS package, so it's nice to not have to subscribe to a separate service. It allows for some customization and feels similar to other survey products. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? The user interface is not as easy to use or pretty as other platforms, and it's not as easy to customize questions. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Survey123: Look into upgrading the interface and features so that the survey is more intuitive to people who are taking a survey. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We saved funds by not needing to procure another subscription to send out surveys. We are also able to integrate maps into our surveys with the GIS connection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JT Jim T. Director, Emergency Management 5/22/2021 "Survey123 in Emergency Management" 5/5 What do you like best about ArcGIS Survey123? The ability to have anonymous data input from a large group of first responders immediately after a disaster. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Not much. It works well for the field data collection I have used it for Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Understanding scope and severity of disasters in the early hours. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 7/10/2019 "Love the product, but it needs more investment" 4.5/5 What do you like best about ArcGIS Survey123? It is super easy to write really complex survey tools and customize for our organization. It's more nimble than other solutions on the market in the mobile data capture space. It's an all in one support module too, meaning people only have to deal with me the GIS admin/analyst and not get IT involved. People in the real world hate IT. I can turn out a product in hours compared to months it would take going through a vendor review or IT development. Amazing power for the ease of deployment. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? You only meant for it to be a data capture tool, so the export side sucks. I cannot hand off the export duties in a clean way. Changes to the feature service do not translate to the online page, so you can't export from there in a way that leaves all the disabled fields off. Furthermore, my users need an easy way to access sent data on their mobile phone. They do not want to go to the website. A read only mobile data viewer would be prime. This stems from another issue which is the product is very buggy when making changes, and if you have to re-create a survey because of one added/deleted question, users get confused and annoyed and lose sent survey records. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We run a robust Sales force survey for submitting promotional requests. We use it for logging visits on farm too. It's saving time and allowing us to capture meaningful clean datasets Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about ArcGIS Survey123? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/discussions/new) GU Guest User • Last activity 3 months ago What's new in survey123? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-new-in-survey123) GU Guest User • Last activity 4 months ago What is ArcGIS Survey123 used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) [ View all Discussions ](https://www.g2.com/products/arcgis-survey123/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ArcGIS Survey123 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_353ee1210c06dd8dc42aacb9f4cdf1bf/fulcrum.png "Product Avatar Image") Fulcrum 4.6/5(251) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image") Microsoft Forms 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-microsoft-forms) ##### ##### ArcGIS Survey123 Features Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Branding Survey Insights Reporting & Analytics [ View More Features ](https://www.g2.com/products/arcgis-survey123/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) ##### Explore More [Which shopping cart software handles abandoned cart recovery emails and upsell prompts the best right out of the box without needing a separate tool bolted on?](https://www.g2.com/discussions/which-shopping-cart-software-handles-abandoned-cart-recovery-emails-and-upsell-prompts-the-best-right-out-of-the-box-without-needing-a-separate-tool-bolted-on)[Top-rated lead intelligence tools for small business](https://www.g2.com/discussions/what-are-top-rated-lead-intelligence-tools-for-small-business)[Which EDI app is best for logistics companies](https://www.g2.com/discussions/which-edi-app-is-best-for-logistics-companies) [NexHealth vs Iguana: which healthcare integration engine is better for HL7 and FHIR data transformation between clinical systems?](https://www.g2.com/discussions/nexhealth-vs-iguana-which-healthcare-integration-engine-is-better-for-hl7-and-fhir-data-transformation-between-clinical-systems)[Which products combine graph and document database capabilities for a team that needs both relationship traversal and flexible schema storage in one system?](https://www.g2.com/discussions/which-products-combine-graph-and-document-database-capabilities-for-a-team-that-needs-both-relationship-traversal-and-flexible-schema-storage-in-one-system)[Pros and Cons Details](https://www.g2.com/products/arcgis-survey123/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)