--- title: ArcGIS Survey123 Reviews meta\_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ArcGIS Survey123 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ArcGIS Survey123 Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Survey123 but has limited features. Are you part of the ArcGIS Survey123 team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Survey123 Community](https://www.g2.com/products/arcgis-survey123/discuss) Languages Supported Arabic, Danish, German, English, Estonian, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Woody Hynes (Product Marketing at Esri) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Microsoft Forms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Forms") Microsoft Forms 4.4/5(475) ](https://www.g2.com/products/microsoft-forms/reviews) [ ![Fulcrum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fulcrum") Fulcrum 4.6/5(251) ](https://www.g2.com/products/fulcrum/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-survey123/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Survey123 Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Online ](https://www.g2.com/products/arcgis-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews) Show More ![Jimeson B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimeson B.") JB Jimeson B. 1/31/2026 "Robust Geospatial Tool with Setup Challenges" 3.5/5 What do you like best about ArcGIS Survey123? I really appreciate ArcGIS Survey123's unmatched fusion of robust GIS geospatial functionality and field-ready practicality. Its precision and customizable geotagging eliminates the manual coordinate entry or reliance on low-quality GPS data, which solves one of the biggest sources of spatial error in fieldwork. The ability to capture location data tailored to the field task without the hassle of manual transcription is a significant advantage. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I find slow load times and buggy previews frustrating. The web designer lags with large or complex surveys (100+ questions), and the in-app survey preview often doesn't reflect how the form will look on the mobile field app, forcing repeated testing on devices. Slow load times in the web designer are particularly annoying when opening saved complex surveys, with initial survey loads taking 2–5 minutes, causing the page to freeze and sometimes corrupt recent changes. The live editing process is sluggish as well, with a 5–10 second delay every time I add or edit questions, turning short tasks into lengthy processes. Additionally, adding spatial logic or complex conditional rules can cause a sync lag with the ArcGIS cloud, leading to freezes, accidental duplicates, or broken logic. Bulk editing often fails, either taking too long or crashing the designer altogether, which forces me to make edits manually one by one. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? ArcGIS Survey123 simplifies spatial asset inventory, auto-captures precise GPS locations, and supports offline data collection, crucial in remote areas. It allows visualization on maps and eliminates manual data entry errors, enhancing data sharing and integration with ArcGIS Online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Roberto H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto H.") RH Roberto H. Estimator Construction Small-Business (50 or fewer emp.) 3/31/2026 "Easy to Use, Reliable Offline Survey Tool" 4/5 What do you like best about ArcGIS Survey123? Easy to use. I used it for about two years and never had any major issues. I liked that I could use it without internet service and then upload everything once we had a connection. It’s also very flexible for creating surveys and choosing the number of lines you want. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Difficult to add new items and sometimes damage old data trying to incorporate new things in the survey. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? sometimes Data lost when changing parameters in surveys. Always capable to recovered them though. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 4/28/2026 "Fully Customizable Surveys with Easy Embedding" 5/5 What do you like best about ArcGIS Survey123? Ability to fully customize the survey and the ability to embed it easily anywhere Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I wish there were more customizations for brands (like the ability to import your own font) Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Reaching people to have their voices heard and provide feedback Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian H.") BH Brian H. CTO Utilities Mid-Market (51-1000 emp.) 12/11/2025 "Seamless GIS Integration with ESRI ArcMap" 4.5/5 What do you like best about ArcGIS Survey123? We appreciate how seamlessly our GIS data integrates with ESRI ArcMap. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? We wish there were more options available for customizing the interface. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? We use ArcGIS Survey123 to collect data on our field assets. With this tool, our field personnel can enter information directly, eliminating the need for a second person to handle data entry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Bekah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bekah S.") BS Bekah S. 12/26/2025 "Streamlined Geospatial Data Collection with ArcGIS Survey123" 5/5 What do you like best about ArcGIS Survey123? I love ArcGIS Survey123 for its really easy user experience and platform. I like being able to select the type of questions and appreciate the variety of question types that I can publish. The initial setup is very streamlined. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I think the sharing platform can be a little bit finicky at times. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? I use ArcGIS Survey123 to collect geospatial data for government projects. It connects the ArcGIS interface with survey tools, providing a platform to link geospatial data effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sher ali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sher ali K.") SK Sher ali K. Infrastructure Engineer Enterprise (\> 1000 emp.) 10/21/2025 "Excellent Mapping Tools, But Survey Customization Feels Limited" 3/5 What do you like best about ArcGIS Survey123? Powerful mapping and visualization capabilities allow you to create detailed, interactive maps with layers that display roads, population, climate, or business data. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? Survey123 works well for creating simple forms, but when it comes to designing more complex or dynamic surveys, I find its customization options quite limited. Users who need advanced features may feel restricted by what the platform offers. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? Standardized data entry helps minimize errors and promotes consistency in responses by utilizing smart forms, validation rules, and conditional logic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Ram P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ram P.") RP Ram P. S Program Development Small-Business (50 or fewer emp.) 1/22/2026 "Effortless Exercise Mapping with Minimal Effort" 5/5 What do you like best about ArcGIS Survey123? useful for mapping excercises efficiently with limited efforts Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? little complicate with some features while implementing Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? used for mapping exercises geographically Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page BC Bobby C. 12/20/2025 "Convenient and practical but needs optimization of management functions." 4/5 What do you like best about ArcGIS Survey123? I like ArcGIS Survey123 because it can be used on phones, tablets, and computers, which is very convenient. Its data is synchronized in real-time, and after submission, it can be updated on the computer immediately, which is very convenient for my work. I also find that setting up ArcGIS Survey123 initially is quite easy. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? What I don't quite like is that batch uploading is not supported in offline mode. Additionally, after field data collection, there is no unified interface for batch management, which greatly slows down the progress of work. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? I used ArcGIS Survey123 to solve the problem of offline data collection in the field. It allows real-time data synchronization on phones, tablets, and computers, which is very convenient. However, I hope to add an offline batch upload feature to improve work progress. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated RB Ruhan B. Senior Portfolio Manager Oil & Energy Mid-Market (51-1000 emp.) 8/21/2024 "Field data collection process" 4/5 What do you like best about ArcGIS Survey123? Survey123 for ArcGIS is a great tool for developing context-aware surveys with features like branching and conditional questions. It is very compatible with ArcGIS Online making it easy to display and analyze data and information. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? I’ve discussed is the problem that OS X Lion has with offline functionality. Data collection for CVA does not require use of internet, there are some core functionalities such as branching logic and conditional questions that are not available. Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? I have observed that with the enhancement of ArcGIS Survey123 the field data collection has become easier at a greater extent. It also helps me in faster sorting and categorization of data which in turn makes it easier to evaluate data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nisar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nisar K.") NK Nisar K. GIS Supervisor Small-Business (50 or fewer emp.) 12/27/2024 "Great Product" 5/5 What do you like best about ArcGIS Survey123? on time mapping during work and data editing Review collected by and hosted on G2.com. What do you dislike about ArcGIS Survey123? its good but some tools need more improvment during survey Review collected by and hosted on G2.com. What problems is ArcGIS Survey123 solving and how is that benefiting you? its helps us on time mapping during the field survey Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ArcGIS Survey123? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/discussions/new) GU Guest User • Last activity 3 months ago What's new in survey123? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-new-in-survey123) GU Guest User • Last activity 4 months ago What is ArcGIS Survey123 used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) [ View all Discussions ](https://www.g2.com/products/arcgis-survey123/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/arcgis-survey123/pricing) ArcGIS Survey123 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_353ee1210c06dd8dc42aacb9f4cdf1bf/fulcrum.png "Product Avatar Image") Fulcrum 4.6/5(251) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-fulcrum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image") Microsoft Forms 4.4/5(475) [ Compare Now ](https://www.g2.com/compare/arcgis-survey123-vs-microsoft-forms) ##### ##### ArcGIS Survey123 Features Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Branding Survey Insights Reporting & Analytics [ View More Features ](https://www.g2.com/products/arcgis-survey123/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) ##### Explore More [Which idea management platforms are best for building a sustainable innovation culture at scale where employees keep submitting ideas rather than losing interest after the first round?](https://www.g2.com/discussions/which-idea-management-platforms-are-best-for-building-a-sustainable-innovation-culture-at-scale-where-employees-keep-submitting-ideas-rather-than-losing-interest-after-the-first-round)[Best software for integrating container monitoring with CI/CD](https://www.g2.com/discussions/best-software-for-integrating-container-monitoring-with-ci-cd)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths) [Which contractor payment platforms give accountants a clear, auditable trail for international payments without exporting to a separate system to reconcile?](https://www.g2.com/discussions/which-contractor-payment-platforms-give-accountants-a-clear-auditable-trail-for-international-payments-without-exporting-to-a-separate-system-to-reconcile)[What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance)[Pros and Cons Details](https://www.g2.com/products/arcgis-survey123/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)