APORTIO INBOXAGENT: ENTERPRISE-GRADE AI FOR EMAIL TRIAGE AT SCALE Aportio InboxAgent transforms how enterprises handle CUSTOMER SERVICE and IT SERVICE DESK EMAILS - using intelligent automation to classify, enrich, and route emails. Designed for enterprise environments and trusted by Managed Services Providers, InboxAgent turns email from an operational drain into a high-efficiency channel. 💡 Built for the realities of email. Unlike generic AI tools, InboxAgent is purpose-built for email-based service. We know email isn't going away — so we’ve made it a strength, not a problem. 💼 Built for enterprise scale. Whether you're processing thousands or millions of inbound messages, InboxAgent delivers consistent, accurate routing across business units, regions, and systems. 🔒 Secure, compliant, and controlled. With enterprise-ready deployment options, robust audit trails, and granular configuration controls, InboxAgent fits your IT architecture and compliance requirements - no compromises. ________________________________________ 🔧 For IT Teams: Control, Integrate, Scale • Pre-integrated or API-first. Easily connects to your CxM, ITSM, analytics, or workflow platforms via native integration or secure APIs. • Smart parsing with built-in resilience. Emails are cleaned and normalized so downstream systems receive structured, high-quality data - no junk, no ambiguity. • Enterprise-grade architecture. Designed for scalability, observability, and uptime - with full support for cloud, hybrid, or private deployment models. ________________________________________ 📊 For Business Leaders: Automation That Delivers ROI • Zero-touch triage. Automatically routes emails to the right team or system - reducing handle times and boosting productivity. • Critical data extracted. Key information like customer ID, order number, or loyalty number are extracted and enriched - enabling faster resolution and smarter automation. • Every email, deeply enriched. Every email is tagged with structured metadata - unlocking actionable insights across teams, geographies, and workflows. ________________________________________ ✨ Why Teams Love InboxAgent InboxAgent isn’t just an AI tool — it’s a strategic advantage. It frees up your agents, boosts your CX, and gives you and your customers the fast, intelligent email experience they expect. 📧 Email isn’t the problem — managing it manually is. InboxAgent fixes that.