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Anthology Reach

By Anthology

2.8 out of 5 stars

How would you rate your experience with CampusNexus CRM?

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Anthology Reach Reviews & Product Details

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Anthology Reach Reviews (3)

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Anthology Reach Reviews (3)

2.8
3 reviews

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JK
Marketing Director
Enterprise (> 1000 emp.)
"Great CRM for our needs."
What do you like best about Anthology Reach?

All the features offered to keep track of our customers. Review collected by and hosted on G2.com.

What do you dislike about Anthology Reach?

Nothing yet. Everything has been seamless. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"CampusNexus (Not the Best for Higher Education)"
What do you like best about Anthology Reach?

I like that I am able to generate reports with ease through the CRM. Overall, the CRM is fairly easy to use. CampusNexus has many features that smaller universities could benefit from. It allows you to send emails to prospective students and also has telecounseling workspaces for universities who may wish to implement telecounseling for reruiting purposes. Review collected by and hosted on G2.com.

What do you dislike about Anthology Reach?

CampusNexus doesn’t seem to be an efficient CRM for Higher Education (at least in my opinion working in an Enrollment Management department). We often have problems with Balancing CampusNexus CRM with our SIS. I think the GUI could use a major update. It would be great if CampusNexus CRM offered premium templates for sending emails to prospective students. It would also be great if SMS (sending text messages) was integrated in the CRM. Many prospective students would love to be communicated with that way, and it would be great if universities did not have to buy separate software to be able to communicate with students in that way. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Lots of potential, but takes serious effort to achieve "
What do you like best about Anthology Reach?

-Highly customizable, flexible

-Ability to collect/integrate data based on needs

-Email campaigns Review collected by and hosted on G2.com.

What do you dislike about Anthology Reach?

-Not very intuitive

-Support can sometimes deal with 'symptoms' without fixing larger systemic issue

-Lots of bugs - mail merge features don't always work, etc

-Limited ability to integrate data into email campaigns compared to MailChimp, etc

-Chat features does not integrate very easily or intuitively into workflow Review collected by and hosted on G2.com.

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CampusNexus CRM
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