Airspeed Reviews & Product Details

The AI chat in every call, along with the percentage of time each person in the call is speaking, is really helpful. It’s very useful to review calls for training purposes.

That said, the quality of the data imported into HubSpot could probably be improved, because sometimes it’s a little confusing. Review collected by and hosted on G2.com.

I don't see any downsizing, the only problem is when people do not accept the notetaker in the call Review collected by and hosted on G2.com.

Airspeed had changed my professionel life. I really feel I can't work without Airspeed. The way it helps us with their internal tools to find ways of improving our sales communication and performance are the best in the market.

They are also been improving some tools which shows they're mindset. Review collected by and hosted on G2.com.

I would like Airspeed to read my manual notes and better understand multiple meetings and relate them. Review collected by and hosted on G2.com.

I love how Airspeed creates an automatic task list after each call for the follow up actions required of each attendant. It is helpful for attendants to just focus on the dicussion at hand and know that Airspeed will create a very accurate recount of what is needed from who after each meeting Review collected by and hosted on G2.com.

The search function for calls can sometimes be inaccurate. For example, if I search for mention of a specific product or topic, I can get returns of calls that were mistagged and are not fully accurate to what I'm looking for. This can lengthen the amount of search time when I am looking for relevant calls Review collected by and hosted on G2.com.

From a marketing perspective, I love how Airspeed collects real insights on our customer voice, without me having to listen to hours upon hours of call recordings. I also love flexibility and ease of building my own agents using plain language - my favorite agents collect customer intelligence and auto-update our battlecards. I also built an agent to suggest weekly content topics for our blog and social media based on trends prospects are raising on calls. The AI interface is my go to for updates sales collateral, website language, etc. because it has the full context of our ICP and customer voice - I will rarely publish anything without consulting Airspeed's AI first. From a sales management perspective, we use Airspeed to score reps and provide clear opportunities for improvement. I love when there is an area for growth, Airspeed with flag it and reference a call where the specific skill was done particularly well. The scorecards are cool, and building them is super easy using plain langugae instructions - airspeed does the rest. From a revops perspective, I love how Airspeed collects and pushes insights to Hubspot by mapping fields. Sales reps are not known for their CRM hygiene, so the more I can let the system do, the more they can focus on advancing deals. Review collected by and hosted on G2.com.

Sometimes there are still bugs in the system where Airspeed won't publish our meeting recordings, and we'll need to reach out to customer support. Although customer support is responsive and gets the meetings back within a couple of hours once we raise the issue, it's still a bit of a hassle. Also, sometimes the AI can misinterpret call context, and we will have to manually correct the information. Review collected by and hosted on G2.com.

It makes my life as a sales rep much easier. There’s almost no manual admin work, and being able to ask the agent all kinds of questions about an account or a specific meeting is really valuable. Goodbye, notebooks. Review collected by and hosted on G2.com.

I can’t think of anything specific, but sometimes the transcript picks up the wrong person speaking, and the translation (since many meetings are in Swedish) can be a bit off. Review collected by and hosted on G2.com.

I like Airspeed for its ease of use and the accuracy of its transcripts. The AI prompting is really handy, and I appreciate being able to quickly search through transcripts to get the latest details on interactions with customers and prospects. It's incredibly good at ascertaining data for the sales team, which helps with accurate scoring within our CRM. It allows for a very quick turnaround in providing meeting minutes, requirements documents, and proposals. The implementation team finds it very useful for documenting clients' deep requirements. The setup was also very easy since Airspeed handled it. Review collected by and hosted on G2.com.

I would like to see improved integration options with corporate tools like Claude. Currently, we have to manually cut and paste transcripts from Airspeed into Claude, which is a bit cumbersome. It would be really beneficial if we could use an MCP to extract all conversations with a particular client or prospect into Claude for when we're producing documents. Review collected by and hosted on G2.com.

Being able to cross reference themes company-wide across different calls. Having total recall of items missed or forgotten. Being able to easily pull external attendees' emails from the call recording (most of the time). having LinkedIn integrated for attendees.

The AI allowing for automated agents is also really helpful. I haven't spoken with support so cannot comment. Generally it's fast. Review collected by and hosted on G2.com.

For a long while when tabbing out it would stop prompts being responded to, which was frustrating. I believe this has now been addressed though. The biggest issue is its lack of integration with Claude. Review collected by and hosted on G2.com.

Couldn't do my job without it!

Helps me spot risks, sense check decisions, ensure i'm fully covered in MEDDPICC and manage a busy schedule without falling behind.

Intuitive and easy to use, it's become a vital part of my day-to-day. Review collected by and hosted on G2.com.

Would love to see my pipeline on the front screen in the same way I treat my hubspot pipeline as god. That would help me quickly click into accounts when the search function sometimes struggles with groups etc. Review collected by and hosted on G2.com.

Simplicity of use. The AI agent is very useful, since it lets me get things done without having to go to a specific object. Review collected by and hosted on G2.com.

There are bugs with the API connection to HubSpot. Sometimes the deal reports show outdated information, or they don’t sync notes and activities properly. Review collected by and hosted on G2.com.

I like Airspeed for the quality of data it produces, which helps us gain valuable insights into performance. The simplicity of getting data quickly in natural language is fantastic because we don't have to sift through many calls to find the information we need. I also appreciate the scalability, allowing us to add as many users as necessary and adjust their coaching setups. The AI summary reporting and insight into call analytics are particularly beneficial, as they provide insights into common issues across our client interactions. Additionally, the initial setup of Airspeed was very easy. Review collected by and hosted on G2.com.

Nothing to note right now Review collected by and hosted on G2.com.