AI functionality: The option to interact with all the data using plain language is key. Review collected by and hosted on G2.com.
Sometimes it's too slow to load or to respond when using AI. Review collected by and hosted on G2.com.
Glyphic is a truly intelligent sales tool that has become an essential part of my workflow. I use it together with our Digital Sales Room at GetAccept (the integration between the two works seamlessly).
It records my meetings and automatically syncs key insights to HubSpot — including smart meeting notes and real-time updates to MEDDPICC scores. This ensures consistent deal qualification and saves me hours every week.
Glyphic also makes it incredibly easy to tailor customer-facing content based on what’s discussed in calls, which helps drive relevance and engagement throughout the sales process. Review collected by and hosted on G2.com.
Honestly i cant say anything negative, it just works and it gets better for every week, Review collected by and hosted on G2.com.
Glyphic is so much more than a meeting recorder and notetaker. It is a team member with perfect recall who can answer any question you have about what happened in the meeting. It can summarize months of conversations into key themes and requirements.
It also has the ability to provide coaching feedback. As a newer team member, I've greatly benefited from the feedback Glyphic provides. It has enabled me to be more effective at my job, because I can ask my AI friend Glyphic to tell me where I could have been more clear, or better highlighted value. I use Glyphic everyday at work, and do not know what I would do without it. Review collected by and hosted on G2.com.
1. Lack of a public-facing API to easily integrate with other tools
2. Transcript downloads do not include the meeting date or time in the header or body. Ideally, this would be in the header along with the meeting title. Review collected by and hosted on G2.com.
Glyphic allows our users to have "a superpower" with how it helped streamline follow-up processes, allowing people to send follow-ups pretty quickly, immediately after each call.
Glyphic's ability to save time, improve accuracy, integrate seamlessly with our GTM system's existing processes, and enhance team productivity across multiple business functions.
The ease of Glyphic being so user friendly allowed us to get adoption across the board extremely quickly with our team using it routinely as a core function for us. Review collected by and hosted on G2.com.
None at the moment - We are extremely happy with Glyphic Review collected by and hosted on G2.com.
I love that the Airspeed tool is extremely efficient and easy to use. I found the initial installation very easy and effective. Review collected by and hosted on G2.com.
Nothing. Review collected by and hosted on G2.com.
Glyphic is very intuitive and saves me a huge amount of time. I can create custom prompts to generate follow-up emails, extract insights based on MEDDPICC, ask questions about the call, and automatically capture action items — freeing up my mental space for more strategic work.
It’s a powerful tool for coaching and continuous improvement. The call insights and suggested areas of improvement help sharpen my sales skills after every conversation. Review collected by and hosted on G2.com.
Current timestamps only have a start time and end time of a speaker diarised section, making it hard to pinpoint when something was said especially when people ramble on for a few minutes. Word-level timestamps would be a major improvement—allowing users to search a term and jump straight to the exact moment in the recording.
Speaker labeling isn’t always reliable. For example, we’re trying to get rid of the habit of mentioning price before we can establish value of our offering. When using Glyphic to identify who brought up pricing first (buyer or seller), Ask Glyphic got it wrong 3 out of 5 calls due to incorrect speaker diarization. It also mess up other coaching insights.
One feature I really miss is real-time transcription, which I previously used with Outreach. It was especially helpful in noisy environments or with strong accents, and allowed me to quote prospects accurately and ask better follow-up questions during the call—without scrambling to take notes.
Even more powerful would be real-time coaching prompts (powered by live transcription). Imagine Glyphic guiding us live—when a prospect mentions a pain point, it suggests exactly which follow-up questions to ask to quantify the pain or uncover the cost of inaction. This would help reps run sharper discovery and get the answers during the call. Post-call coaching is often too late—the moment may have passed and we don’t always have luxury of a second call to ask those questions. Review collected by and hosted on G2.com.
It takes the admin burden off my plate. Glyphic automatically captures my calls and delivers transcripts and summaries so I can focus on selling, not note-taking. It's easy to use, fits naturally into my workflow, and makes it simple to revisit key parts of conversations without scrubbing through full recordings. Review collected by and hosted on G2.com.
The transcription isn’t always accurate - especially on calls with background noise, overlapping speakers, or strong accents. It’s usually good enough to get the gist but I still need to sanity-check things before sharing excerpts or relying on quotes. Also, having real-time transcription would be a big win—right now it's all post-call, which limits how useful it is during live conversations. Review collected by and hosted on G2.com.
The massive time-saving and efficiency it brings to all the everyday admin tasks, especially with follow-up emails and logging details in our CRM.
Before Glyphic, a huge chunk of my day was taken up by routine tasks. After every client call, I'd be manually transcribing notes, summarising key points, putting together next steps, and then manually putting it all into the CRM and drafting a custom follow-up email. Now with Glyphic, a lot of these tasks are automated.
Glyphic is super easy to use and it just fits right into how I already work. It automatically transcribes calls, gives me call summaries, and also drafts follow-up emails based on the call. I now use Glyphic every day in my role as a CSM.
Also, the Slack integration is great. Every morning, Glyphic sends me a reminder of action points from calls that I need to complete that day. Review collected by and hosted on G2.com.
While Glyphic is great at streamlining sales-focused admin tasks and extracting insights from calls, a drawback for Customer Success Managers is its limited visibility into comprehensive customer engagement data. For CSMs, a deep and holistic understanding of how clients interact with our product or service beyond sales conversations is important for long-term success and proactively addressing potential churn risks. Review collected by and hosted on G2.com.
Glyphic has truly revolutionized the way I handle sales calls and manage my client interactions. With Glyphic, I no longer have to worry about taking notes during calls, which means I can focus entirely on understanding my client's needs and pain points. Plus, it integrates seamlessly with my HubSpot data, emails, and other deal information, making it a one-stop platform for all my sales activities. It’s perfect for keeping everything organized and ensures no detail ever falls through the cracks. It's also a fantastic tool for coaching and continuous improvement as a salesperson. I used it every day!! My clients feel like no information they gave me is ever lost so I can support their project perfectly... 5 STARS Review collected by and hosted on G2.com.
One improvement I’d love to see is more automated syncing of data into my CRM. While Glyphic does a great job, having that extra level of integration would make it even more convenient. Additionally, if Glyphic could connect with our company's internal documentation and automatically cross-reference decision criteria or success metrics during calls, that would be a game-changer. Review collected by and hosted on G2.com.
The time it saves me as a CSM to send follow-up calls and set client pulses is game-changing. I can also use the search function to ask Glyphic questions about my Clients that I may have forgotten, and it will search all the call logs. It's also great for grabbing quotes across all clients for things like testimonials or product feedback/improvements. It's a great tool for note-taking, removing the need for me to type during a call and potentially miss information. When there are things I didn't hear, due to noise or people speaking at once, Glyphic will still log that information in the call log that I can grab later Follow-up emails and creating your own prompts mean that the time saving can extend to all follow-up admin tasks as well Review collected by and hosted on G2.com.
None that I've come across - it functions exactly as expected Review collected by and hosted on G2.com.
Pricing provided by Airspeed (formerly Glyphic).
