--- title: Salesforce Nonprofit Cloud Reviews meta_title: 'Salesforce Nonprofit Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Salesforce Nonprofit Cloud works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 87 scale: '5' date_modified: '2026-10-17' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Salesforce Nonprofit Cloud Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Salesforce Nonprofit Cloud Reviews (87)

View 1 Video Reviews
Reviews

Salesforce Nonprofit Cloud Reviews (87)

View 1 Video Reviews
4.1
87 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customizability and robust features of Salesforce Nonprofit Cloud, which allow organizations to tailor the platform to their specific needs. Many appreciate its ability to streamline data management and enhance fundraising efforts, although some note a steep learning curve for new users.

Pros & Cons

Generated from real user reviews
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Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Difficult CRM to use"
1/5
What do you like best about Salesforce Nonprofit Cloud?

I like the ability to customize the product to meet the database needs of my non profit Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

It is not an intuitive product like some the CRMs I have prior experience with Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Powerful tool"
4/5
What do you like best about Salesforce Nonprofit Cloud?

I like the level of customization that can be done. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

The reports section really is a querying tool. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Positive Experience, Easy Access to Information, Not as Intuitive"
4/5
What do you like best about Salesforce Nonprofit Cloud?

I like the snapshot views that I can create to get an immediate updated idea of key metrics Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Sometimes there is no explanation of why something isnt working or appearing, and its tedious to retrace my steps to figure out why Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great for nonprofits!"
4/5
What do you like best about Salesforce Nonprofit Cloud?

I liked that I was able to run reports and keep track of all the school and teacher data. It was helpful to use this quantitative data for grants and proposals. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

While Salesforce has the capability to do many things, it took a while to learn to how use the platform for our needs. Many trainings were required. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Compliance Specialist"
4/5
What do you like best about Salesforce Nonprofit Cloud?

I am constantly looking for new ways to extrapolate data, due to the nature of my job. I love that Salesforce allows me to pull customized reports based on what I'm trying to show. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Salesforce is not always the most user friendly, and I struggle to get staff to get on board. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"User-friendly, intuitive, adaptable"
4.5/5
What do you like best about Salesforce Nonprofit Cloud?

Integrated platform, so all communications are in one place. Mobile-adapted and customizable. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Sometimes a little clunky, lots of clicking tabs to find the information you need. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"Data is easier to chart"
4.5/5
What do you like best about Salesforce Nonprofit Cloud?

The ability to identify areas of opportunity. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

There is nothing I dislike about the program Review collected by and hosted on G2.com.

Questions about Salesforce Nonprofit Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Akshay B.
AB
Akshay Bhat
•
Last activity 7 months ago

Do you think that Salesforce is a great tool but need a big improvement on its user interface?

Yuhsiang T.
YT
Yuhsiang Tse
•
Last activity over 4 years ago

What's the next five year plan for Salesforce.org Nonprofit Cloud?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Average Discount

54%

Salesforce Nonprofit Cloud Comparisons
Salesforce Nonprofit Cloud Features
Constituent Profiles
Online Portal
Email Marketing
Lead Management
Campaign Management
Donor Prospecting
Data Entry
Task Delegation
Reporting
Dashboards
Automated Reports