--- title: Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews meta\_title: 'Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) but has limited features. Are you part of the Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised * * * Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Community](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discuss) Languages Supported Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified) Solution Type All-in-One Overview by Lindsay Vong (Senior Lead, Strategic Campaigns - Salesforce.org) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/pricing) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Bonterra EveryAction](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra EveryAction") Bonterra EveryAction 4.3/5(284) ](https://www.g2.com/products/bonterra-everyaction/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/competitors/alternatives) ## Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Integrations (1) What do users say about integrations? Verified by Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews) Show More ![Londyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Londyn M.") LM Londyn M. Deputy Director, Government Affairs Mid-Market (51-1000 emp.) 1/6/2022 "Salesforce Review 22'" 3/5 Describe the project or task Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) helped with: Used to track relationships within large nonprofit organization Review collected by and hosted on G2.com. What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? I liked how integrated it was across departments Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Since I had never used it it did take me a while to get up to speed on using it Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? keeping all information in one place for the organization Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Beverly T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beverly T.") BT Beverly T. S Small-Business (50 or fewer emp.) 11/1/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Salesforce for NonProfits Elevates Nonprofits" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Salesforce for Nonprofits provides a cohesive and all-encompassing tool to manage nonprofits. From donor relations to grant management to volunteer management to program and impact delivery, the Salesforce Nonprofit Cloud does this all seemlessly and with users in mind. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? The additional cost of tools such as Pardot to expand the original Nonprofit Cloud can be cost prohibitive. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Donor and Grant management is now more in tuned with follow up and tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 1/11/2022 "Simple, consistent and very helpful" 4.5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? That it is simple and easy to use and track your work. It's awesome Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? I couldn't think of anything. I think that the developer have done a wonderful job with it & their continuing improvement approach is good. Review collected by and hosted on G2.com. Recommendations to others considering Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud): It's awesome! Give it a go Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? There's alot of business clients that I do non profit work with so it helps with keeping everything up to date. You never miss anything. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") CN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/16/2021 "Great product for Nonprofits!" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Ease of configuration, web based user interface, automatic updates, free training via Trailhead Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Sometimes it is difficult to decide which automation tool to use. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? One single source of data, organizations are more efficient and can streamline their processes and reporting structures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/12/2022 "Nonprofit SF" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Customization, ease of use, report building Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? more tutorials and suggested pre built reports, and tips for new users Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? gathering donor data, generating reports for outreach Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") GN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 12/23/2021 "User intuitive CRM" 5/5 Describe the project or task Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) helped with: Nonprofit opportunity and partnership management. Review collected by and hosted on G2.com. What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? The customizations that are available to help us track the kinds of information vital to our organization. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? That the charts aren't customizable enough within Salesforce and I must export them to Excel to finish projects Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? See above for the problems. In terms of benefits, it's easy to track historical relationships and trends to finders to determine each fiscal year how we want to project our budget. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shobhit A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhit A.") SA Shobhit A. Project Lead Small-Business (50 or fewer emp.) 10/18/2021 "Helping society by pro bono for non profits" 4.5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Non-Profit Success Pack (NPSP) is built on top of the salesforce platform which provides a complete solution for all Non-Profit needs from Fundraising to campaigning, from events to volunteers, and many more Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Payment gateway needs to be integrated separately and not provided by NPSP. Atleast one gateway should be provided by NPSP Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Fundraising, event management, volunteers management will be the best in household level Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 1/30/2022 "It is user friendly and have alot of options" 4/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Easy to maintain records and track progress of individual. Account and payment management made easy. Easy for data entry and automation email. Helps to reduce redundant data. Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Could provide more sorting options for individual profile. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? It is safest way and surper cheap for NGO's to maintain their profile Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Kevin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin W.") KW Kevin W. Consultant Mid-Market (51-1000 emp.) 11/22/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "I’ma big fan" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Super powerful! Affordable. Complex customizations, reporting, and automations right out of the box Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? No naive way to deal with Canadian tax receipts. Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Donor management / moves management. Volunteer management. Automations across our processes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 10/18/2021 "Salesforce Offers out of the box solution to Nonprofits, they can get started from the day one" 5/5 What do you like best about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Helping nonprofits attain their goals and impact management Review collected by and hosted on G2.com. What do you dislike about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? GAU Allocations and additional data creation that costs the nonprofit Review collected by and hosted on G2.com. Recommendations to others considering Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud): Its a great tool built by the nonprofits for nonprofits, this helps you manage your processes from the day one and satisfies all your needs and use cases Review collected by and hosted on G2.com. What problems is Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) solving and how is that benefiting you? Address migration and helping translate npsp in their day to day operations, Biggest benefit is p10 licenses free Review collected by and hosted on G2.com. Show More 10/20/2021 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discussions/new) ![Akshay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay B.") AB Akshay Bhat • Last activity 5 months ago Do you think that Salesforce is a great tool but need a big improvement on its user interface? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) ![Yuhsiang T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuhsiang T.") YT Yuhsiang Tse • Last activity over 4 years ago What's the next five year plan for Salesforce.org Nonprofit Cloud? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) [ View all Discussions ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months ### Average Discount 54% [ View More Pricing Information ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/pricing) Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-donorperfect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image") Raiser's Edge NXT 3.9/5(640) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-blackbaud-raiser-s-edge-nxt) ##### ##### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Features Constituent Management Constituent Profiles Online Portal Marketing Automation Email Marketing Lead Management Campaign Management Workflow Automation Donor Prospecting Data Entry Task Delegation Reporting & Analytics Reporting Dashboards Automated Reports [ View More Features ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/features) ## Consulting Services for Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) [ ![Cloud Orca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloud Orca") Cloud Orca ](https://www.g2.com/products/cloud-orca/reviews) [ ![CRMmetry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CRMmetry") CRMmetry 5/5(1) ](https://www.g2.com/products/crmmetry/reviews) [ ![Cloobees](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloobees") Cloobees ](https://www.g2.com/products/cloobees/reviews) [See all Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Providers](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/implementation) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Grant Management](https://www.g2.com/categories/grant-management)[Volunteer Management](https://www.g2.com/categories/volunteer-management)[Human Services](https://www.g2.com/categories/human-services) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is Autodesk Forma worth it for jobsite management?](https://www.g2.com/discussions/is-autodesk-forma-worth-it-for-jobsite-management)[What is the best columnar database for heavy analytics workloads and BI dashboards for a data team that needs consistently fast query performance across a large shared dataset?](https://www.g2.com/discussions/what-is-the-best-columnar-database-for-heavy-analytics-workloads-and-bi-dashboards-for-a-data-team-that-needs-consistently-fast-query-performance-across-a-large-shared-dataset)[What IT resilience orchestration tools best streamline automation for enterprise infrastructure resilience?](https://www.g2.com/discussions/what-it-resilience-orchestration-tools-best-streamline-automation-for-enterprise-infrastructure-resilience) [Which aviation compliance monitoring solutions provide effective automation that teams actually adopt?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-solutions-provide-effective-automation-that-teams-actually-adopt)[Popular cloud services for enhancing business communication](https://www.g2.com/discussions/popular-cloud-services-for-enhancing-business-communication)[Pros and Cons Details](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)