Salesforce Nonprofit Cloud Reviews & Product Details

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: * Fundraising * Reporting and Analytics * Income Management * Donor Engagement * Donation Management * Marketing Communications and Engagement * Personalized Journeys * Marketing Automation * Community Portals * Attribution & AI * Program Management and Service Delivery * Program Delivery * Grants Management * Impact Measurement * Volunteer Management * Advocacy * Hotline/Helpline Management * Case Management * Project Management * Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: * Always-on expertise: learn from the people who know Salesforce best * Data-driven insights: plan your strategic roadmap * Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. * 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission * +49% faster response to constituents * +24% donor retention * -32% service and support costs * -17% cost per dollar raised

Seller

Salesforce

Discussions

Salesforce Nonprofit Cloud Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Lindsay Vong (Senior Lead, Strategic Campaigns - Salesforce.org)

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

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Salesforce Nonprofit Cloud Integrations

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Verified by Salesforce Nonprofit Cloud

G2 reviews are authentic and verified.

Here's how.

Londyn M.

Deputy Director, Government Affairs

Mid-Market (51-1000 emp.)

1/6/2022

"Salesforce Review 22'"

3/5

Describe the project or task Salesforce Nonprofit Cloud helped with:

Used to track relationships within large nonprofit organization Review collected by and hosted on G2.com.

What do you like best about Salesforce Nonprofit Cloud?

I liked how integrated it was across departments Review collected by and hosted on G2.com.

Beverly T.

Small-Business (50 or fewer emp.)

11/1/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Salesforce for NonProfits Elevates Nonprofits"

5/5

What do you like best about Salesforce Nonprofit Cloud?

Salesforce for Nonprofits provides a cohesive and all-encompassing tool to manage nonprofits. From donor relations to grant management to volunteer management to program and impact delivery, the Salesforce Nonprofit Cloud does this all seamlessly and with users in mind. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

The additional cost of tools such as Pardot to expand the original Nonprofit Cloud can be cost prohibitive. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

1/11/2022

"Simple, consistent and very helpful"

4.5/5

What do you like best about Salesforce Nonprofit Cloud?

That it is simple and easy to use and track your work. It's awesome Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

I couldn't think of anything. I think that the developer have done a wonderful job with it & their continuing improvement approach is good. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/16/2021

"Great product for Nonprofits!"

5/5

What do you like best about Salesforce Nonprofit Cloud?

Ease of configuration, web based user interface, automatic updates, free training via Trailhead Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Sometimes it is difficult to decide which automation tool to use. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/12/2022

"Nonprofit SF"

5/5

What do you like best about Salesforce Nonprofit Cloud?

Customization, ease of use, report building Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

more tutorials and suggested pre built reports, and tips for new users Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

12/23/2021

"User intuitive CRM"

5/5

Describe the project or task Salesforce Nonprofit Cloud helped with:

Nonprofit opportunity and partnership management. Review collected by and hosted on G2.com.

What do you like best about Salesforce Nonprofit Cloud?

The customizations that are available to help us track the kinds of information vital to our organization. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

That the charts aren't customizable enough within Salesforce and I must export them to Excel to finish projects Review collected by and hosted on G2.com.

What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you?

See above for the problems. In terms of benefits, it's easy to track historical relationships and trends to finders to determine each fiscal year how we want to project our budget. Review collected by and hosted on G2.com.

Shobhit A.

Project Lead

Small-Business (50 or fewer emp.)

10/18/2021

"Helping society by pro bono for non profits"

4.5/5

What do you like best about Salesforce Nonprofit Cloud?

Non-Profit Success Pack (NPSP) is built on top of the salesforce platform which provides a complete solution for all Non-Profit needs from Fundraising to campaigning, from events to volunteers, and many more Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Payment gateway needs to be integrated separately and not provided by NPSP. Atleast one gateway should be provided by NPSP Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

1/30/2022

"It is user friendly and have alot of options"

4/5

What do you like best about Salesforce Nonprofit Cloud?

Easy to maintain records and track progress of individual. Account and payment management made easy. Easy for data entry and automation email. Helps to reduce redundant data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

Could provide more sorting options for individual profile. Review collected by and hosted on G2.com.

Kevin W.

Consultant

Mid-Market (51-1000 emp.)

11/22/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"I’m a big fan"

5/5

What do you like best about Salesforce Nonprofit Cloud?

Super powerful!

Affordable.

Complex customizations, reporting, and automations right out of the box Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

No naive way to deal with Canadian tax receipts. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

10/18/2021

"Salesforce Offers out of the box solution to Nonprofits, they can get started from the day one"

5/5

What do you like best about Salesforce Nonprofit Cloud?

Helping nonprofits attain their goals and impact management Review collected by and hosted on G2.com.

What do you dislike about Salesforce Nonprofit Cloud?

GAU Allocations and additional data creation that costs the nonprofit Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Nonprofit Cloud:

Its a great tool built by the nonprofits for nonprofits, this helps you manage your processes from the day one and satisfies all your needs and use cases Review collected by and hosted on G2.com.

What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you?

Address migration and helping translate npsp in their day to day operations, Biggest benefit is p10 licenses free Review collected by and hosted on G2.com.