Salesforce Health Cloud Reviews & Product Details

The thing that I like about Salesforce is that it was all in one. You can view every account of the facility and check the last activity that has been done like sending emails and the person who called that facility. Review collected by and hosted on G2.com.

The thing that I don't like about Salesforce is that sometimes the calls will not be recorded and you have to manually log the call and it will take so much time for you to log it if the call was not recorded. Review collected by and hosted on G2.com.

I like that I can chatter within my console to leave notes for myself or other colleagues that may need to access the records of a client. I like that the communication is smooth and keeps clients information confidential. Review collected by and hosted on G2.com.

I dislike when there are multiple entries saved under the same number due to the spelling of a name. This can sometimes make it difficult to locate a client by name or number alone. Review collected by and hosted on G2.com.

A comprehensive collection of tools and features that can transform any healthcare organization's operations. Provides minute facts about patients, such as appointment history, current ailments, specialists treating patients, and prescriptions, all in one location. Review collected by and hosted on G2.com.

Limitations come with display aspects which might be a disadvantage: The program is only available on Microsoft Internet Explorer 10 or 11, Microsoft Edge, the most recent version of Mozilla Firefox, the most recent version of Apple Safari, and the most recent version of Google Chrome. Review collected by and hosted on G2.com.

This includes the majority of the industry-standard templates required for the whole Health industry, such as EHR, Accounts, and Medications. Household view, in which all members are linked together based on the member plan, with primary and secondary roles. Simple methods for connecting clinicians, suppliers, and their networks with member plans. Because it is designed on top of the service cloud, it has excellent interoperability with CTI platforms. Review collected by and hosted on G2.com.

It can feel like there is almost too much information to manage at times, but this is due to their being more capability accessible than what we are using. Runs slowly sometimes, but not frequently. Shield platform encryption delays bulk data load performance; managed and unmanaged packages must be deployed. Review collected by and hosted on G2.com.

It covers most of the industry standard templates needed for the overall Health industry like EHR, Accounts, Medications etc Review collected by and hosted on G2.com.

They need to improve few existing templates to support the flows and also batch processing templates for corn jobs to pull data from various service providers Review collected by and hosted on G2.com.

Very easy tool to learn and implement, getting timely updates and features. Review collected by and hosted on G2.com.

When compare to SAP it is more like a Web tool and the data base retrivels are not much as SAP Review collected by and hosted on G2.com.

Actually, it is really very easy to use also it is easier to access this application anywhere as it is cloud-based also it gives many details. It is not complicated at all. Review collected by and hosted on G2.com.

As it is detailed too much sometimes it's difficult to find certain items and its time consuming. simply say "TMI" (Too much Information) for navigation also. sometimes its slow. Review collected by and hosted on G2.com.

We use Salesforce to help track leads, inventory, and documentation. Review collected by and hosted on G2.com.

I like that it's so versatile. It really can do anything. Review collected by and hosted on G2.com.

I work as a Contact Tracer for my local health department. We use SalesForce to do our job, and it stores all the positive covid cases information and close contacts. We can use it to look up past cases. It helps us communicate to other coworkers as well. You can leave comments and it logs your name as well when you complete any tasks in the program. Review collected by and hosted on G2.com.

I like how simple it is to understand. While there are many changes to the program monthly, it's not hard to learn. I love how it works in conjunction with Twilio to make calling people easier. Review collected by and hosted on G2.com.

Household view where you see all the members tied together based on the member plan with primary and secondary roles. Intitutive ways to tie together practitioners, providers and their networks with member plans. Excellent integration with CTI platforms as it is built on top of service cloud Review collected by and hosted on G2.com.

Shield platform encryption slows down the performance for bulk data load; managed and unmanaged packages to be installed. It will get better when it is fully integrated with Vlocity. Review collected by and hosted on G2.com.