I like how Adobe Commerce (formerly Magento Commerce) is created with the logic of complex product management in mind, which can cover the most complicated cases. I also like the different store view configuration and the ease of managing product data. Adobe Commerce provides easy product management, allowing product custom configuration and multiple store views, with multiple modules to extend capabilities. The initial setup was quite easy too. Review collected by and hosted on G2.com.

I don't like the frontend configuration. PageBuilder is very limited and slow. Review collected by and hosted on G2.com.

Adobe Commerce is powerful and feature-rich, offering flexibility, scalability, and strong integrations that make it ideal for complex e-commerce needs. Review collected by and hosted on G2.com.

Limited native frontend capabilities and reliance on external solutions make development complex, slowing performance and increasing implementation effort. Review collected by and hosted on G2.com.

I've been working with adobe commerce to power our multi brand online store network, and I've found several things that stand out:-

1. The level of customization is remarkable, I can tweak almost every part of store front, checkout flows, product attributed and back-office workflows.

2.It scales extremely well for large catalogs, multiple storefronts, and international markets. We moved from 10,000 AKUs to over 250,000 with minimal friction.

3. Integration capabilities are strong. We hooked into our ERP, CRM, marketing automation and custom logistics system.

4. From Digital marketing angle, Adobe commerce gives great SEO control, layout freedom, and ability to build tailored experiences rather than being limited by rigid systems.

5.The ability to run multiple stores under one instance, with different languages, currencies, pricing has been a massive time saver for our operations.

6. Setting it up wasn't plug and play. But once the initial configuration was done managing it became straightforward.

7. Whenever we faced any deployment or integration issues, the customer support guided us clearly.

8. We used adobe commerce every single day, from managing orders and updating inventory to running marketing campaigns and checking analytics. Review collected by and hosted on G2.com.

Because of this flexibility and power the learning curve is steep. It took our team weeks to get fully comfortable. It requires significant technical resources for implementing, hosting, performance tuning and maintenance... not ideas for smaller teams without dev support. The cost is high. Review collected by and hosted on G2.com.

Adobe Commerce is a flexible scalable platform, which can take heavy loads and customisations, adhering the industrial standards performance and compliance integrated with the platform. The platform offers a complete solution who are looking for end to end eCommerce flow, be it curation of product, setting up infra to marketing and adding up payment platforms by adhering to industrial compliance. Review collected by and hosted on G2.com.

New user needs to use the platform to get used to, is not very intuitive. At least a Business practitioner certificate will help the user to understand all the modules and settings. Review collected by and hosted on G2.com.

Customer segmentation with dynamic blocks Review collected by and hosted on G2.com.

Web development agencies using themes such as Hyva that are not compatible Review collected by and hosted on G2.com.

It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and have that configured differently Review collected by and hosted on G2.com.

It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also no basic training to help non-developers learn how to use the program. Review collected by and hosted on G2.com.

Adobe Commerce is one of the most flexible eCommerce platforms we’ve used. The biggest upside is how far you can take it with custom catalogue logic, pricing/promotions, multi-store setups, and integrations (ERP/OMS/PIM/CRM) without hitting hard platform limits. The ecosystem is strong (extensions, agencies, community), and it’s a good fit when you need enterprise-grade control over checkout, merchandising rules, and complex product structures. For teams that need a highly customisable storefront and workflows, it’s a powerful foundation. Review collected by and hosted on G2.com.

The trade-off for that flexibility is higher complexity and total cost of ownership. Implementations and upgrades can be heavy, and you typically need experienced Magento developers (plus solid DevOps) to keep performance, stability, and security in a good place. Some third-party extensions vary in quality and can introduce maintenance issues later. The admin experience can feel busy for non-technical users, and tuning caching/indexing/search is often required to achieve great performance—especially at larger catalogue sizes or with complex rules. Review collected by and hosted on G2.com.

Creating products in Magento is straightforward and detailed, and the overall interface is user-friendly. Additionally, it operates faster than other CMS software and offers a wide range of customizable options to suit your business requirements. Review collected by and hosted on G2.com.

The changes takes a little time to get live on the website as compared to other CMS softwares. Also a lot of in house development needs to be done as per business which is not the case with other CMS softwares in market where you can see a lot of inbuild insights and real time data. Review collected by and hosted on G2.com.

This platform assists businesses in building and managing their online stores by providing tools to create personalized, global storefronts. It also supports scaling operations and enables the integration of marketing and commerce activities. Review collected by and hosted on G2.com.

Dislikes about Adobe Commerce include high cost, steep learning curve, and performance issues like slow loading times. Users also report challenges with complex customization, heavy maintenance requirements, and the need for significant developer expertise, which drives up costs and complexity for both setup and ongoing updates. Review collected by and hosted on G2.com.

Adobe Commerce (formerly Magento Commerce) is a great platform for making an online e-commerce site easily and without needing to hire anyone. I like the ease of using the website, which simplifies starting a business. The website design and animations are really great, making the experience pleasant. Additionally, the admin reports and analysis function really helps a lot in managing my activities. Review collected by and hosted on G2.com.

I think the time it takes to load the interface and homepage is a downside. The speed should be increased. Also, the initial setup was a little complex at first, but it got easier over time. Review collected by and hosted on G2.com.