--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 636 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 636 scale: '5' date_modified: '2026-11-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Adobe Commerce (formerly Magento Commerce) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the remarkable customization options and seamless integration capabilities of Adobe Commerce, enhancing their online store experience. (46 mentions)
Users love the flexibility and extensive customizability of Adobe Commerce, empowering tailored solutions for their businesses. (45 mentions)
Users love the extensive customization options of Adobe Commerce, enabling tailored solutions for diverse ecommerce needs. (44 mentions)
Users admire the flexibility of Adobe Commerce, enabling seamless customization and integration tailored to business needs. (43 mentions)
Users value the ease of use of Adobe Commerce, allowing effortless customization and streamlined management of multiple stores. (38 mentions)
Users find the steep learning curve challenging, requiring significant time and expertise for effective use of Adobe Commerce. (31 mentions)
Users struggle with developer dependency, finding troubleshooting and customization difficult without technical expertise or assistance. (27 mentions)
Users find the complexity and steep learning curve of Adobe Commerce challenging, impacting setup and performance negatively. (25 mentions)
Users find the complex setup of Adobe Commerce overwhelming, requiring technical skills and potentially developer assistance. (25 mentions)
Users experience slow performance with Adobe Commerce, noting lengthy load times and complex initial setup challenges. (22 mentions)

5 Pros or Advantages of Adobe Commerce (formerly Magento Commerce)

5 Cons or Disadvantages of Adobe Commerce (formerly Magento Commerce)

Adobe Commerce (formerly Magento Commerce) Reviews (636)

View 1 Video Reviews
Reviews

Adobe Commerce (formerly Magento Commerce) Reviews (636)

View 1 Video Reviews
4.0
636 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Rohit K.
RK
Rohit K.
Senior Specialist Software Engineering
Computer Software
Small-Business (50 or fewer emp.)
Originally submitted 1/18/2023
"Best e-commerce platform with Highly Customisation"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like the continuous improvements in Adobe Commerce, especially the enhanced performance with built-in caching, advanced customer and product attribute management, and more flexible promotion and pricing rules. The smooth integration capabilities with ERP and other enterprise systems, along with strong scalability and customisation options, make it a powerful and future-ready e-commerce platform. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Performance optimisation and deployments often require significant technical effort, so better out-of-the-box performance and smoother upgrade paths would help here. Review collected by and hosted on G2.com.

Avinash S.
AS
Avinash S.
Business Analyst
Mid-Market (51-1000 emp.)
Originally submitted 12/2/2025
"Scalable and Insightful for B2B and B2C Needs"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I deeply appreciate Adobe Commerce for its high level of customization and scalability, which stands out from competitors like WooCommerce and Shopify. Its flexibility allows us to create tailored e-commerce solutions that cater effectively to both B2B and B2C customers, enabling us to handle a broad range of client needs from small to large-scale operations without any hassle. The platform's marketing outreach capabilities are commendable, aiding in effective customer acquisition and retention strategies. Adobe Commerce also excels in providing an engaging and user-friendly interface, which greatly enhances user experience and satisfaction. The robust analytics features are invaluable, offering our clients critical insights into their sales performance, customer interactions, page visits, and product performance. This data-driven approach empowers our clients to make strategic business decisions and optimize their operations. Additionally, the cloud-based architecture of Adobe Commerce simplifies the initial setup process, making it quick and efficient for deployment. Overall, the scalability, analytics, and user-friendly nature of Adobe Commerce make it an invaluable asset for our business operations. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

I dislike the limited integration options with other CRM platforms, specifically the lack of integration with Zoho. This limitation makes it less flexible and requires additional workarounds to connect with other tools and platforms that are crucial for my business. Review collected by and hosted on G2.com.

Erin E.
EE
Erin E.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Helpful Training Resources for Teams"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Easy to use & plenty of resources to train new employees or brush up on skills as an existing employee. Training courses are very helpful & each adobe team member is beneficial to have. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Haven’t experienced many downsides aside from the fact that the adobe suite is so huge & I would love to use all of it for our business, but it’s expensive. Also need help to optimize our pre existing contract. Review collected by and hosted on G2.com.

Priya K.
PK
Priya K.
Controller
Small-Business (50 or fewer emp.)
"User-Friendly Collaboration for Edits, Suggestions, and Comments"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

It lets users edit and make suggestions, add notes where needed, and leave comments. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

There’s a slight learning curve to get used to it, but once you do, it’s very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

Namrata V.
NV
Namrata V.
"Highly Customizable and Integrative E-commerce Tool"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I've been using Adobe Commerce (formerly Magento Commerce) for 12 years to develop fast-loading, secure, highly customizable ecommerce websites. I appreciate its possibilities for customization, like developing pricing algorithms for the jewelry industry and tweaking the checkout flow. I value the coding standards, layouts, and dependency injections on the tech side. The open-source nature, full customizations, no hidden costs, self-hosting, future-proofing, and a huge supporting community are great for business. I've mainly utilized configurable products as they suit most cases of product configurations. Additionally, inventory management, stock management, ease of use, external third-party integrations, and API support are noteworthy. Also, the initial setup was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

The Knockout JS is very time-consuming and tedious to write. Even though I have expertise with it, many of my teammates struggle with it. Review collected by and hosted on G2.com.

Troi S.
TS
Troi S.
Assistant Designer - Polo Ralph Lauren Intimates and Loungewear
Small-Business (50 or fewer emp.)
"Easy to Use, but Customer Service Can Be Slow"
3.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

The most helpful thing about Adobe Commerce is the ease it takes to use it Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

What I dislike about Adobe Commerce is the speed of certain customer services that take time out of my day to fix. Review collected by and hosted on G2.com.

Clora Z.
CZ
Clora Z.
Small-Business (50 or fewer emp.)
"Meets Most E-Commerce Needs, but Customization Can Be Tricky"
3.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

feed most of the e-commerce industry needs with features and functions, but overall consider is good for both headless and out of box. A lot of improvement every year as well. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Hard to customized the features with our dev team’s support, some of the new thing on store front required dev code change instead of can be an easy turn on and off Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Well-Organized, Easy-to-Use Magento with Solid Performance"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

It was well organized and easy to use. Have very few issues with performance. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

You have to be prepared and have knowledge to use magento. Review collected by and hosted on G2.com.

Ramsey M.
RM
Ramsey M.
Enterprise (> 1000 emp.)
"Senior Digital Marketing Specialist"
3/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like that Adobe Commerce allows for customization to best fit business needs and has functions like AI logic to recommend products to customers while shopping. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

I feel we are sometimes limited by our own business needs and we often require the need for our development agency to build custom code for us rather than being fully self sufficient. Review collected by and hosted on G2.com.

Michał S.
MS
Michał S.
Delivery Manager
Mid-Market (51-1000 emp.)
"Easy Customization, Minor Sync Issues"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like that Adobe Commerce is easy to adjust, customize, and integrate. The platform also makes it straightforward to manage volume and product specifics tailored to client needs and their markets. Additionally, the initial setup was easy, and I appreciate the extra features that come out of the box compared to Adobe Magento Open Source. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

I have issues with the synchronization of photos, especially with large photos like 360-degree photos. Review collected by and hosted on G2.com.