Acuity Scheduling Reviews & Product Details

As a digital marketing agency, we always have online meetings with our clients from discovery calls to reporting. It automates my process of setting up meetings, basically no more back and forth email. Simple interface to work through and the support is amazing. Also, do you know about the zoom integration, it's a time saver. Review collected by and hosted on G2.com.

Would love for Paypal payment option, it would save me if I decide to live in other countries like Dubai. And it would really be nice if acuity could add chat support since at the time of writing this their support is limited to just email. Not even phone support. Review collected by and hosted on G2.com.

I love the overall ease of use with this software. i find it extremely simple to configure my settings exactly the way I want and my clients find it easy to schedule their services quickly and simply. Review collected by and hosted on G2.com.

Honestly, I have had no issues with this software. Review collected by and hosted on G2.com.

I love having this system in my business because it allows me to schedule conferences and work meetings with part or all of my team in a fast and dynamic way. It has a very friendly interface and easy to understand, that just managing it is not difficult or requires great technical knowledge.

I like the way this device shows me all the necessary information in order to know how the management and behavior goes with regular clients and potential clients, I can use this system from my computer to my mobile device, allowing me to be online and to know firsthand the whole movement of my business. Review collected by and hosted on G2.com.

This system is incredibly complete, but I recently reported it to the technical support team, which I do not like the way or the delay of the time it takes to answer any request. Of course I have a promise from them that they are working hard to improve their customer service system. For the rest I have no complaints about this software. Review collected by and hosted on G2.com.

What I like most about Acuity Scheduling is how easy it is to get started. I only just recently signed up, and already have seen large improvements in my overall lead process . I use Acuity for scheduling initial and follow-up consultations with my business. I love how easy it is to use, modify, and customize! Review collected by and hosted on G2.com.

The only thing I don't love about Acuity scheduling is its dashboard. I'm sure it'll just take some more getting used to, but it isn't quite as easy to understand initially. Otherwise, it's been a great software solution for my business! Review collected by and hosted on G2.com.

The ability to schedule multiple different lengths of calls and have different links for each along with showing different calendars for each different "product" or time length. Review collected by and hosted on G2.com.

I wish it did integrate with more softwares that I use. Review collected by and hosted on G2.com.

Acuity is super easy to use, and I think they've thought of pretty much everything that you could need in regards to a calendar service. They are mobile friendly, and super easy even for clients to use. I love that I can set my schedule, even when it's quite complex (with irregular days and times of availability), as well it's super easy to get all the info I need from clients and potential clients through acuity's onboarding options. If clients need to reschedule their call, or I need to reschedule Acuity has made this super easy! I also love that they're just down to earth, funny and have some of the best copy around (as an entrepreneur this totally sealed the deal for me). I've never had a scheduling problem in the 3+ years I've been using them and I recommend them to all my clients. Review collected by and hosted on G2.com.

They could expand their integrations, I use their zoom integration but haven't totally gotten it nailed down in the way I'd like. But it works. (and it could totally be that I just haven't taken enough time to figure it out - or ask for help from them lol!) Review collected by and hosted on G2.com.

I love that I don't have to email or text back and forth with clients any more to schedule an appointment. They can book online, even pay online. Review collected by and hosted on G2.com.

It takes time to set up appointment types and availability and all of the settings. It's not super intuitive to figure out. But once it's done it's done! Review collected by and hosted on G2.com.

I especially like the unlimited text reminders in the software. When scheduling people they automatically get a text and or an email reminder. You dont have to pay per text message or have a limit to text messages. Review collected by and hosted on G2.com.

I seemed to like everything. I think the marketing could be better. If you were to segment people that have not been there for X months. Or perhaps if you were able to send text marketing campaigns that would be great too. This would be great for retention. Review collected by and hosted on G2.com.

The ability to customize the booking emails has been my favorite part. It allows for a cohesive end to end experience from tour booking to other actions within my cloud apps. Review collected by and hosted on G2.com.

I wish there were more actions you could take natively from a calendar app. For example, creation of customers from event invites with workflows that might follow up on that use case such as billing reminder or other. Review collected by and hosted on G2.com.

I love that Acuity is integrated with so many other platforms we use. This has saved us enormous time and money being able to streamline our workflows! Review collected by and hosted on G2.com.

Nothing, we love all aspects of the software. Review collected by and hosted on G2.com.