The Ultimate Decision Intelligence Platform for Service Operations.
ControliQ is designed to empower organizations in Banking, Insurance, Healthcare, and BPOs with real-time decision-making that drives transformation. By integrating AI and human intelligence, ControliQ delivers predictive and prescriptive insights that align your operations with your business goals.
Through ControliQ’s single application, managers gain real-time visibility into workforce data, enabling seamless optimization of human and digital resources. With its advanced decision intelligence capabilities, you can:
- Predict future demand, identify automation opportunities, and optimize workloads across teams, departments, and bots.
- Use prescriptive insights to simplify complex decision-making, allowing you to plan and allocate resources more effectively.
- Transform your operations by quantifying work and capacity, reducing bottlenecks, and improving overall business agility.
- Improve employee wellbeing by enabling smarter, more efficient workflows that reduce stress and promote balance.
Whether you’re seeking to digitalize processes or simplify operations, ControliQ provides the insights you need to stay ahead of the curve while keeping your workforce engaged and empowered.