Acorn Reviews & Product Details

Platform is user friendly and support team is very responsive; not a lot of wait time when questions or issues arise. I do think my favorite part of Acorn is the support team. As for the platform itself, the ease in moving things around when creating modules and the easy upload of resources/requirements. Review collected by and hosted on G2.com.

Some of the form question templates are limited. ex. We would still like to be able to have a Likert-like scale design so we can ask how many people answered each answer option to a question (wrong or right) to be able to see what they believe the answer to be and hone in on why the wrong answers are being chosen. ex. numeric fields are a rolling drop-down option only with - and + options; would like the option to set a question as a numeric field but also they enter that number as a whole number. Review collected by and hosted on G2.com.

The absolute best thing about Acorn is the performance module. Combining performance and learning is simplifying our internal processes. It is user friendly and has the capability to be used on handheld devices, which a lot of our staff prefer. Review collected by and hosted on G2.com.

The implementation process took longer than anticipated. However, we had a complicated case, and I appreciated the intentionality from Jenny, who made herself available to us 24/7. Review collected by and hosted on G2.com.

I really enjoy using Acorn PLMS! It's incredibly user-friendly, looks great, and the support team is always so kind and helpful. They truly make a difference when you need assistance. Looking ahead, I’m excited about the potential to explore more creative uses for the "P" in PLMS—it feels like there’s so much room for innovation! Review collected by and hosted on G2.com.

One thing that could be improved is the flexibility of the reporting features. While they provide all the essential data you need, having more customization options would make them even better. Also, the form feature is helpful, but it doesn’t allow you to download your responses. For one specific task where our customers need a copy, it does present a bit of a challenge.

Overall, it’s a wonderful platform with so much to offer, and I’m looking forward to seeing how it continues to evolve! Review collected by and hosted on G2.com.

It is nice to have a dedicated customer success manager. Jenny Tran always makes herself available to help. I appreciate her commitment to making sure our migration and implementation was successful. She even called us on the day we went live with our first tenancy to check on us! The platform allows for the customization we need and could not find with other vendors. The end user experience has been positive. Jenny is a wonderful employee. You are lucky to have her on your team! Review collected by and hosted on G2.com.

Some of the reports do not function as we would like so there is still manipulation that is needed on our end. I do not like having to select All Filters, Visible Content, Hidden each time I go into a tenancy. It would be nice for administrators to have the default select "Hidden" for the tenancy to see all the courses. Review collected by and hosted on G2.com.

Once I learned the different aspects and tools, I was able to create momentum workflows. I have increased my knowledge. I love how the forms are identical in their layout and are cross functional. Review collected by and hosted on G2.com.

That you can't copy questions with ease unless it's in a template. Review collected by and hosted on G2.com.

Our experience with ACORN has been phenomenal. Their team truly works to make our live and on-demand learning and external e-commerce integration work for our business and the students we serve. Our industry requires regular certifications and complex information gathering, and at every turn, we found ACORN willing and ready to make it work. From creative data solutions and implementation support to helping us train our staff on the new platform, reporting, and integration of live learning and online options, they were always ready to lend a hand and stretch their capabilities to meet our needs. We chose ACORN for their partnership values and the amazing team we have the privilege of working with and we couldn't be more satisfied with the results. The platform itself is easy to use for our administrative team and students who are on it daily and their support is top-notch. Review collected by and hosted on G2.com.

We found there to be a few limitations with reporting, but their team is working to make solutions for us that are affordable and meet our needs. Review collected by and hosted on G2.com.

The interface is customizable, so it was easy for us admins to set up the page. Our CS Officer helped us with weekly touchpoints. What sealed the deal for us, to move from our old LMS to Acorn was its price point, considering that it has one extra feature that our old LMS doesn't have--Capability Development. Review collected by and hosted on G2.com.

There were some features we enjoyed with our old LMS that were not available on Acorn, like Go1 integration with free 25 courses, mobile app option, match list quiz type, and ease of assigning administrative roles across tenancies. Review collected by and hosted on G2.com.

Acorn allows our company to put all the resources our Account Managers and operators in one spot. This makes their job much easier and allows them to be more efficient.

Everyone I have worked with at Acorn has been wonderful from sales to tech support. We love working with Geordie. He is amazing!

Purchasing Acorn was a great decision and everyone has been very impressed by the site. Review collected by and hosted on G2.com.

I have not had anything that I have found to not like at this point. Review collected by and hosted on G2.com.

I like the ability to customize most aspects of the LMS to fit your organization's branding. For my case, we have multiple organizations using the system, and it is really helpful for each organization to have their own branding and autonomy over their own tenancies. I use the LMS most work days and its usability is consistent. Review collected by and hosted on G2.com.

Some aspects are not customizable and make using the system for our specific reason a little more difficult. However, Acorn staff have been very gracious in helping us find ways to address problems creatively. It takes a while to get used to the system and implement/integrate it across different organizations. Review collected by and hosted on G2.com.

The Acorn team has been professional, flexible, accommodating, and patient with us during the implementation process. We selected Acorn after meeting with 18 LMS vendors primarily because we felt that we would be true "partners" and not just "patrons" who purchased the product. The platform is easy to use and our employees are loving it. Having the added "performance" or Capabilities functions is truly unique and we can't wait to fully incorporate all that Acorn PLMS has to offer to both our team members as well as our team leaders. Review collected by and hosted on G2.com.

We have yet to find a "dislike" or downfall. They have helped us with all of the relevant areas that we were lacking in our previous LMS and add so much more functionality. Review collected by and hosted on G2.com.