# Which internal communications software has the highest satisfaction ratings from enterprise customers?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m looking into which <a class="a a--md" elv="true" href="https://www.g2.com/categories/internal-communications">internal communications software</a> enterprise customers rate most highly, because overall category ratings can hide how the experience changes at organizations with more than 1,000 employees.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Since there’s no G2 Grid report for Internal Communications, I filtered G2 review data to <strong>enterprise customers</strong> and compared the share of reviews receiving five stars.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">The satisfaction picture looks quite different:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/workvivo/reviews"><strong>Workvivo</strong></a><strong>:</strong> 1,405 of 1,528 enterprise reviews are five-star, about <strong>92%</strong>. Reviewers frequently mention company updates, recognition, engagement, and connecting distributed teams.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/slack/reviews"><strong>Slack</strong></a><strong>:</strong> 5,262 of 7,145 enterprise reviews are five-star, about <strong>74%</strong>. Enterprise users emphasize fast communication, organized channels, integrations, and reliability.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zoom-workplace/reviews"><strong>Zoom Workplace</strong></a><strong>:</strong> 7,264 of 9,954 enterprise reviews are five-star, about <strong>73%</strong>. Users value communication across meetings, chat, and broader workplace collaboration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/microsoft-teams/reviews"><strong>Microsoft Teams</strong></a><strong>:</strong> 5,094 of 7,443 enterprise reviews are five-star, about <strong>68%</strong>. Microsoft 365 integration and centralized communication are recurring strengths.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cisco-webex-suite/reviews"><strong>Webex Suite</strong></a><strong>:</strong> 5,527 of 9,438 enterprise reviews are five-star, about <strong>59%</strong>. Reviewers commonly value dependable collaboration across messaging and meetings.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">What caught my attention is Workvivo’s enterprise satisfaction signal. Its enterprise review base is smaller than Slack, Teams, Zoom, or Webex, but a much larger share of those reviewers give it five stars.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For enterprise teams, does that match your experience? What matters most once internal communication reaches thousands of employees: engagement, announcement visibility, integrations, or simply making sure critical messages don’t get buried?</p>

##### Post Metadata
- Posted at: 7 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;My guess is Workvivo&#39;s numbers reflect it solving a genuinely different problem than the others, top-down announcement visibility and recognition, rather than day-to-day operational chat, so the comparison isn&#39;t quite apples to apples. At thousands of employees, I&#39;d bet making sure critical messages don&#39;t get buried matters most, since that&#39;s the failure mode that actually causes real problems, a policy change or safety notice getting lost in a busy channel is a bigger deal than integrations being slightly less smooth.&lt;/p&gt;

##### Comment Metadata
- Posted at: 7 days ago
- Author title: SEO Content Writer





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