Absorb LMS Reviews & Product Details

As a new intern at JEO, I have not had much experience using any LMS systems. When I realized that I was going to start learning Absorb and all of its workings, I was a little worried, but as I have gotten to use the training that our CSM, Maggie Stillman, has recommended to me, I have loved how easy the system is and how many features we can use.

Julie McCandlish and Maggie Stillman are amazing. They both help us with whatever we need and are happy to do so. As someone who is new to the company, they were both so friendly and so happy to answer any questions that I had. I feel confident and excited to continue to learn the Absorb LMS, knowing I have a great support team. Review collected by and hosted on G2.com.

What we have encountered to be the least helpful about Absorb LMS is some of the reporting features, which we have found a little confusing. Our CSM has been able to help us fix those problems, but we did find the reporting to be confusing at some points. Review collected by and hosted on G2.com.

The system is easy to use. If I can't figure something out by just trying, the help articles on the support site provide the information. Or when I need a person, my CSM, Jason Sparkes, is good about walking me through it. Review collected by and hosted on G2.com.

Every system has its limitations, so I don't always find that everything works exactly as I want it to. But there is an ideas portal where you can post and upvote other users' ideas for improvements. I have seen a lot of new features and small adjustments to the system just in the last year that have made it easier to use or help create better modules. Review collected by and hosted on G2.com.

Absorb has a clean, intuitive navigation for the user and the admin, both, which helps since I use it multiple times a day. There are ways to do almost anything you would need to do to provide courses and curriculum to groups of people. The customization is really helpful and robust, with each toggle and option clearly describing the outcome. The support has continually improved since implementation - now it is within a few hours! Review collected by and hosted on G2.com.

There aren't any big things I dislike about Absorb. Little things we noticed shortly after implementation have been addressed with updates and new feature releases. Review collected by and hosted on G2.com.

There is a lot. From Usermanagement orlook and feel and layout optimization possibilities to the genereal training features like instructor led courses or course bundles / curriculums. Everything is realised really easily with absorb.

In my opinion its not comparable to any other LMS on the market. Review collected by and hosted on G2.com.

There are still some things in absorb which could eed some work or rethinking. But even here, i cant really complain since the feedback / request or update release process is extremely transparent. Especially thanks to the close guidance of our client success manager Sharon. Review collected by and hosted on G2.com.

DelMonte Hotel Group relies on Absorb as a central component of our training and development strategy. We utilize the platform for onboarding new hires, management development, and annual compliance training. One significant business challenge that Absorb helped us solve was the need for a unified, consistent, and easily trackable learning environment for all our associates. Since we operate locations in five different states, being able to monitor compliance across our workforce was essential. Before implementing the platform, we depended on a mix of training resources such as BizLibrary, YouTube, and documents stored on local drives. Now, having all our training materials consolidated in one place has greatly simplified the onboarding and training process for our managers. Review collected by and hosted on G2.com.

I had never built or managed an LMS platform before, but I find this one to be very user-friendly and able to handle almost everything I need—about 98% of my requirements. We've been using the system for nearly a year now, and one of the main challenges I faced with the reporting tool has already been addressed and improved through an update. Review collected by and hosted on G2.com.

I enjoy Absorb’s easy ease of use and ability to intergrate with other products such as Teams and ADP to nake a few. The platform makes managing learning content really easy and simple. Their Helpdesk Team is very responsive and dedicated to helping find solutions. My CSM, Maggie Stillman is amazing! She is always up for a challenge and makes time to help get things done. The entire CSM team is knowledgeable, and always willing to go the extra mile to make sure you get what you need. I enjoy the partnership. Review collected by and hosted on G2.com.

I would love to see a scored Observation Checklist. That would be my only feedback at this time. Review collected by and hosted on G2.com.

I think Absorb LMS is quite user-friendly, not only from the admin perspective but also for learners. Admins can very easily and comfortably program the courses, set up the rules, and manage the data related to the courses and activities. From the learners' feedback, we've seen that they found the platform to be pretty straightforward, clean, and neat. They know exactly where to go and what to find, which makes it user-friendly. Additionally, the inclusion of quizzes and other gamification functionalities, along with the offering of credits, makes the platform interesting for customers, encouraging them to return for more courses. The straightforward setup process, except for some specific compliance and privacy policies, also stood out for me. Review collected by and hosted on G2.com.

One thing that has been challenging is the integration with Veeva PromoMats. We store all our technical information in a Veeva Vault, and each course content has to be approved there before being transferred to Absorb. Unfortunately, the integration hasn't worked so far, creating a lot of manual effort for admins to download approved material from one platform and upload it to the other. Also, the number of available custom fields, which is 25, 35, or 45, isn't sufficient for us moving forward. Additionally, there are specific compliance and privacy policies that we couldn't handle within Absorb, and those have been open issues for more than two years. Review collected by and hosted on G2.com.

It’s been nearly four years since we became part of the Absorb family, and the experience has truly been remarkable. The level of customer-focused sales and support that Absorb offers is exceptional and not something you can simply purchase elsewhere. Compared to other LMS platforms I’ve used, Absorb stands out in several ways. The user experience is intuitive, allowing learners to engage with content easily and efficiently. For administrators, there is a wealth of features designed to enhance the user experience even further. The Admin Experience streamlines daily tasks, and the robust reporting tools provide managers with valuable insights into learner performance, which helps guide engagement strategies and ultimately improves the effectiveness of training. Review collected by and hosted on G2.com.

It is difficult to find faults with Absorb, as it is constantly being updated and enhanced with new features on a regular basis. Review collected by and hosted on G2.com.

What I like best about Absorb LMS is how user-friendly and intuitive the platform is—both from an admin and learner perspective. The interface is clean and customizable, which makes it easy to organize content and track learner progress. I also really appreciate the reporting tools—they're robust but not overly complicated, which helps when sharing data with stakeholders. Plus, the customer support has been consistently responsive and helpful. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike about Absorb LMS. The platform has been intuitive and reliable, and it’s met all of my needs up to this point. I’m still exploring all of its features, but my experience has been positive overall. Review collected by and hosted on G2.com.

I find Absorb LMS to be a very robust IT system with a good infrastructure. It's well thought out and works effectively for whatever needs arise. I like how easy it is to use and the good implementation team really made the setup process easy, even though it does take some time. The initial setup was very easy, guided by an implementation manager who made everything simple. Review collected by and hosted on G2.com.

I have yet to see that, still need time to learn the system and work out the bugs. Review collected by and hosted on G2.com.