Stampli Reviews & Product Details

The program is very easy to use. We are a large company with locations all over the US. When an invoice comes into our accounts payable they are able to send the invoice out to the local level to confirm the service was done and done to our satisfaction. Then move on to the other people to approve the costs and services. Review collected by and hosted on G2.com.

There are no real issues on my end. As a reviewer and approver, I find just seeing the complete invoice sometimes a little confusing, but it just takes a little moving around to review all the information I want to see. Review collected by and hosted on G2.com.

We have been using Stampli since 2019. Implementation took about an hour, and the group training was also an hour. The software is simple, yet it includes all the features you need, without complicated screens or unnecessary extra steps.

Customer service is A+++. Support is available through chat, email, and dedicated Customer Success Team Members, and they are always friendly and eager to help. Responses are usually within a minute, and you consistently get a resolution. If further research is needed, they follow up within a reasonable timeframe. Overall, Stampli clearly prioritizes ease of use and excellent customer service. Review collected by and hosted on G2.com.

The dollar amounts have to include a decimal, which adds extra keystrokes. On the multiple-location page, the drop-down menus populate and highlight what I’ve entered, but I still have to click and select the highlighted location or account code. On the first entry page, it will auto-populate whatever is highlighted, which saves me a keystroke. None of these are deal breakers!!!! Review collected by and hosted on G2.com.

I really like that Stampli is highly intuitive and easy to use, especially with Billy the Bot there to help with any questions. Billy the Bot acts as a fast and easy guide for answering operational questions, and if more assistance is needed, a person is always available to advise. It’s really convenient. Also, the fact that Stampli syncs with our ERP, Netsuite, is a big plus for me. The way Stampli automates a large volume of our invoice entry is impressive and helps keep our department efficient and accurate. Review collected by and hosted on G2.com.

Sometimes our credit cards get declined by the card program partner, and getting these purchases approved takes time and coordinated effort. They're usually one-off purchases, but when needed, it can be an inconvenience to wait for the Stampli business partner to approve the purchase. This can slow certain department functions when we're waiting on an approval. For example, our marketing team needed to purchase software from an overseas company, and it took a coordinated effort between Stampli and the credit card partner to get it approved. We must go through this process every time we need to renew, causing a downshift in marketing progress and slowing their efficiency when they have to stop working and wait for the transaction to get approval. Review collected by and hosted on G2.com.

What I like best about Stampli is that it keeps invoices, approvals, and communication organized in one place. It makes it easy to track an invoice’s status, see who needs to take action, and quickly find supporting documentation. This saves time, reduces back-and-forth emails, and helps prevent invoices from being overlooked. Review collected by and hosted on G2.com.

What I dislike most is that the system can sometimes feel less intuitive when searching for a specific invoice or determining why an approval is delayed. More detailed status notifications, clearer instructions, and improved search and filtering options would make the process faster and easier. Review collected by and hosted on G2.com.

What I like best about Stampli is having the invoice, supporting documents, and approval conversations together in one place. In a busy operation, being able to see what needs attention and ask questions directly on the invoice makes it easier to stay organized, resolve issues, and keep approvals moving. Review collected by and hosted on G2.com.

I don't think there is one. If you are asking for improvements, the app interface seems clunky. Review collected by and hosted on G2.com.

I like Stampli for its easy and user-intuitive interface. It's a great project management center for finances. I use it to review, approve, and organize invoices, solving the problem of having to email each vendor individually for invoice details. Everything is consolidated in one place. I appreciate the approval tools where I can see who in the queue has approved and what my next role is. Stampli's invoice organizing tool lets me view past invoices and see who has approved them. It's been easier to use and more efficient compared to the previous system. Even though I didn't set it up, the tutorial made it very easy to use. Review collected by and hosted on G2.com.

Whenever I click on an invoice to maximize the screen to see it better, it doesn't do anything but zoom in to the document itself. I expect it to open up in a new tab with the full screen of the invoice. Review collected by and hosted on G2.com.

Very easy to use and you can copy every field. I use sampli to track and update vehicle maintenance receipts and having the VIN and mileage easily accessible and quick and easy to copy has been a huge time saver Review collected by and hosted on G2.com.

The zooms isn’t always the most intuitive which can make finding certain information hard to find- like the date on the invoice. When I am looking for a date in a field of text it can be difficult for me to navigate the invoice screen and find it Review collected by and hosted on G2.com.

I like Stampli's dashboard because it's simple, easy to use, and clear, without being complicated. It's user-friendly, which matters to me a lot. Additionally, I appreciate the ability to comment on invoices and the correspondence exchange with paralegals directly within Stampli. The feature that allows me to see where an invoice is in the approval chain before it reaches my boss is also something I value. Review collected by and hosted on G2.com.

I would prefer there to be an opportunity for outside counsel to upload their invoices into Stampli instead of us having to do it manually. It would be nice if this feature were part of the subscription because then external counsel could input their invoices directly, and we'd be notified once they've submitted a bill, eliminating extra steps like sending it via email and us having to upload it ourselves. I feel like this would streamline the process significantly. Review collected by and hosted on G2.com.

The customer service! ANY question I have, or any assistance I need, is promptly taken care of and the agents are as friendly as they can be. I used a competitor before whose customer service was just abismal; I think the IRS has better response times than they had.

Also the flagging of Duplicate transactions! The other competitor did not have this feature and errors could happen. Review collected by and hosted on G2.com.

Honestly nothing. It was a little less than intuitive at first to use and navigate, but once you get it this is solved. The only thing I would like to improve is the ACH delivery times... the competitor did complete ACH transactions in about 2 business days, while Stampli can take up to 5 business days. However, I have let them know and they are already working on it. Once this is solved I will have zero "dislikes". Review collected by and hosted on G2.com.

I love how Stampli makes the invoicing process easy and organized. It keeps everything in one place, simplifying invoice tracking and saving me time compared to doing it manually. The centralized invoice tracking, easy approval workflow, and clear visibility into invoice status are features I find most helpful. These features help keep everything organized and make it easier to follow up on invoices without having to dig through spreadsheets. The initial setup was fairly easy and straightforward as well, allowing my team to get comfortable with Stampli quickly after configuring our workflows and approval steps. Overall, the onboarding experience was smooth. Review collected by and hosted on G2.com.

One area that could be improved is customization and flexibility. Some workflows can take a few extra steps, and having more options to customize notifications, invoice views, and approval processes could make it even more efficient. I'd like to see more customization options for invoice views, notifications, and approval workflows, such as being able to choose exactly which alerts I receive, create personalized views based on invoice status, and adjust approval steps to better match our internal process. Review collected by and hosted on G2.com.