Resolver Reviews & Product Details

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —whether compliance or audit, incidents or threats—and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Welcome to the new world of Risk Intelligence.

Product Website

Seller

Resolver

Discussions

Resolver Community

Languages Supported

English

Overview by

Mike Granger

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Resolver Media

Resolver Demo - risk-compliance-dashboard-screenshot

Easily track trends and make informed decisions with our dashboard built for risk and compliance teams. Simplify oversight and focus on what matters most - reducing risk and driving results.

Resolver Demo - erm-dashboard-screenshot

Streamline enterprise risk management with this comprehensive dashboard. Designed for clarity and action, it helps teams identify risks, prioritize efforts, and monitor outcomes - all in one intuitive interface.

Simplify threat monitoring and response with this dashboard tailored for corporate security teams. Stay ahead with real-time insights, track key metrics, and make informed decisions to protect your organization

Resolver Demo - im-investigations-dashboard-screenshot

An example of a dashboard for incident management and investigations.

Resolver Demo - incident-management-dashboard-screenshot

An example of a dashboard for incident management.

An example of a dashboard for security operations.

Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.

Official Downloads

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Unify your GRC program by Connecting Risks and Breaking Siloes

How NinetyOne Transformed Risk & Compliance with Resolver

Build Business Value by Reducing the Impact of Incidents Before they Happen

Resolver Reviews (178)

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Sonalina C.

Digital Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/4/2025

"Robust Incident Management and Comprehensive Brand Protection"

4.5/5

What do you like best about Resolver?

Resolver is robust and detailed in handling incidents, helping us manage tickets to address any problem that customers or users report

The program facilitates on brand monitoring, where any threat on the brand is recorded and proper risk management measures enforced

Resolver helps in creating custom forms that guides users on compliance metrics

The program has intelligent incident handling, where it offers a guided intake and reduce manual bureaucracy

Resolver has unified visibility on incidents that have occurred and it offers comprehensive information about every aspect of the occurrence Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver is brilliant in handling incidents, but very expensive and hard to maintain, more so with companies that are in the startup phase Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

Resolver aims at ensuring compliance of data and operations in a company, by ensuring incidents are collectively reported and managed with proper follow up procedures

The tool creates custom forms for incidents intake and this ensures we collect the actual information concerning incidents

The program guides us on which incidents to prioritize and handle, based on the risks and impacts it can have to the company

The administration burden in managing incidents is also something the software has fully embraced and we get alerts when things are getting bad Review collected by and hosted on G2.com.

Edoardo L.

Senior security manager

Automotive

Small-Business (50 or fewer emp.)

11/14/2025

"Powerful Risk Intelligence and Seamless Mobile Access"

4.5/5

What do you like best about Resolver?

Resolver is robust in offering detailed risk intelligence analysis, which captures incidents proactively, assess them and set structure to handle them

The program uses AI to manage risk and incidents, to ensure that there is the routine scan and report shared

The robust investigative process from Resolver makes our company safe and all security trends are monitored effectively

We customize Resolver to capture risks that are relevant in our field, and this equips our risk team with information

The compliance report and regular audit is also a great capability that we have experienced from this app

Resolver us accessible even with the smallest gadget, a mobile phone Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The pricing part of Resolver is quite problematic and paying for these advanced features needs some serious money

Setting up all these security features and measures demands time investment Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

Resolver gives us a robust risk visibility, from all levels and servers and this makes our company more resilient and secure

We consistently evaluate incidents, their impact, occurrence rates and we proactively review the situation before it becomes

The identification of the root cause is also a significant part that Resolver has helped us with, mainly with a goal of preventing such incidents

We consistently audit our risks mitigation strategies and manage potential development before they happen

We have centralized the risks management teams, yo create a powerful environment that we can all respond to threats

There is the regulatory framework that we get from Resolver, and it provides a blueprint of what we need to do Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/15/2025

"Great for Audit Centralization, but Needs Better Word Integration and PDF Editing"

3.5/5

What do you like best about Resolver?

The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/11/2025

"Efficient Risk Management Made Easy with Resolver"

4/5

What do you like best about Resolver?

Resolver really helped us manage risks and incidents efficiently. The interface is simple and user-friendly, and it was easy to track issues and generate reports. The support team was also responsive whenever we needed help. Overall, it’s a great tool for risk and compliance management. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver Initial setup takes some time.. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

Resolver helps in tracking and managing risks, incidents, and audits in one place. Earlier, it was difficult to keep everything organized and follow up on issues. With Resolver, it became easier to record incidents, assign tasks, and monitor progress. It saves time and improves teamwork because everyone can see updates in real time. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

1/6/2026

"Once implemented works well!"

3.5/5

What do you like best about Resolver?

Great tool to ensure we are meeting regulatory requirements Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It is a challenging tool to implement and train users Review collected by and hosted on G2.com.

Ryan R.

Manager of maintenance engineer

Enterprise (> 1000 emp.)

9/20/2025

"Doesnt require wifi"

2.5/5

What do you like best about Resolver?

I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/2/2025

"Relax with Best Risk Intelligence solutions provider software.!"

5/5

What do you like best about Resolver?

According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

I and my organization using Resolver software. But before without any risk intelligence management software is very stressful and risky with work on data and privacy security which is a must and most important factor in the IT industry. So, when I searched and found the resolver software designed for risk intelligence management solutions. So, as of now, this tool is very helpful for process in project management and risk management with fast and error-free productivity with real-time tracking, analysis, and bug fixing process as well. Thus, Resolver is very helpful for me and the organization as well for project management. Review collected by and hosted on G2.com.

Adelene F.

Manager Security Forensics

Enterprise (> 1000 emp.)

11/19/2024

"Customer service at its best"

4/5

What do you like best about Resolver?

Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We appreciate your kind words about Resolver's customization and the support provided by our Customer Success representative. We apologize for any initial miscommunication during the implementation, but we are glad that the issue has been resolved and that Resolver is now assisting with your global workflow management.

Alyssa P.

Sr. Global Compliance Manager

Enterprise (> 1000 emp.)

11/13/2024

"Configurable and incredible support"

5/5

What do you like best about Resolver?

The no-code platform has expedited our ability to create unique processes that fit our business needs. Also, Resolver continously invests in upcoming technology that creates improvments and automation into everything we do. The support we receive is fantastic whether its through a support ticket or our account manager, Resolver takes every step to make sure our requests are met. Moving our incident management & hotline to Resolver was a game changer! Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The reporting feature is not intuitive. You can create reports and dashboards within Resolver or you can access your data warehouse through PowerBi, both have challenges. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

Resolver is solving the need for investigation processes to be custom to our business needs. Off the shelf solutions almost never fit our robust investigation process. We also have great visibility into our data, trends and risk tracking. Overall this is benefiting our company as we can mitigate risk quickly through the business intelligence we gain through Resolver. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for your feedback on the reporting feature. We're continuously working to improve our reporting capabilities to make it more intuitive for our users. Your input is valuable as we strive to enhance our platform.

Rich P.

Sr. Threat Intelligence Manager

Enterprise (> 1000 emp.)

11/11/2024

"Just Keeps Getting Better"

5/5

What do you like best about Resolver?

I currently use the IMS, SRM, and Web Reporting functions. All are very, very customizable. I can't really pick one best thing about the company. I've been using versions or the platform since it was mainframe based (IRIMS). The best things for me right now:

1) The products just keep getting better. The company has expanded the platform to many other functions. It listens to its custoimers and improves its products constantly.

2) The support is truly outstanding: smooth implementation process; quick and thorough responses to support tickets. Always willing to speak in person to make sure we're on the same page, or just to walk me through a process.

3) My account rep is outstanding. Thoughtful and considerate. Always follows up. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The learning curve is pretty steep. The platform is very easy to configure and to use, but admins need a lot of familiarity with the product. It takes a bit. I think that's the price you pay for so much flexibility. It's worth the effort. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for your positive feedback! We are pleased to hear that you find our products to be constantly improving and that our support team has provided you with smooth implementation and quick, thorough responses. We understand that the learning curve may be steep, but we believe the flexibility and benefits of our platform make it worth the effort. We appreciate your continued support!