Introducing G2.ai, the future of software buying.Try now
Compare Case IQ and Resolver 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ethics Suite
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SpeakUp®
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
AlertMedia
Visit Website
At a Glance
Market Segments
Enterprise (63.4% of reviews)
Enterprise (47.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQResolver
Star Rating
(177)4.3 out of 5
Market Segments
Enterprise (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ResolverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Resolver excels in "Quality of Support" with a score of 9.0, while Case IQ closely follows with a score of 9.1. Reviewers mention that Resolver's support team is responsive and knowledgeable, making it a reliable partner for businesses.
- Reviewers mention that Case IQ shines in "Ease of Use" with a score of 8.9 compared to Resolver's 7.9. Users on G2 appreciate Case IQ's intuitive interface, which simplifies navigation and enhances user experience.
- Users say that Case IQ outperforms Resolver in "Assignment" functionality, scoring 9.2 against Resolver's 8.4. Reviewers highlight Case IQ's efficient task assignment features that streamline workflows and improve team collaboration.
- G2 users report that Resolver has a lower score in "Ease of Setup" (7.1) compared to Case IQ (7.5). Users mention that the initial setup process for Resolver can be more complex, requiring additional time and resources.
- Reviewers mention that Case IQ's "Escalation" feature is particularly strong, scoring 9.5, while Resolver's score is 8.0. Users appreciate how Case IQ allows for seamless escalation of cases, ensuring timely resolution of critical issues.
- Users on G2 report that Resolver's "Audit Trail" feature scores 8.3, which is beneficial for tracking changes and maintaining compliance, but Case IQ's overall compliance score of 9.2 indicates a more robust approach to regulatory requirements.
Pricing
Entry-Level Pricing
Case IQ
No pricing availableResolver
No pricing availableFree Trial
Case IQ
No trial information availableResolver
No trial information availableRatings
Meets Requirements
8.9
71
8.2
160
Ease of Use
8.8
71
7.9
165
Ease of Setup
7.5
55
7.2
141
Ease of Admin
8.9
51
7.3
127
Quality of Support
9.0
68
8.9
159
Has the product been a good partner in doing business?
9.2
50
8.8
126
Product Direction (% positive)
8.9
66
8.8
160
Features by Category
Platform Basics
8.5
8
Not enough data
9.1
9
Not enough data
Platform Data
8.3
9
Not enough data
7.0
9
Not enough data
9.0
8
Not enough data
Platform Content
7.9
8
Not enough data
7.6
7
Not enough data
5.2
7
Not enough data
Generative AI
6.7
6
Not enough data
Case Management
8.6
39
8.2
56
8.4
37
8.5
57
8.2
36
8.1
55
Analytics
8.6
38
8.0
55
8.4
38
8.1
55
8.7
38
8.1
53
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
Platform Basics
9.0
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform Additional Functionality
6.3
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Platform Data
6.7
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
Generative AI
5.2
8
Not enough data
Audit Management
Not enough data
7.4
24
|
Verified
Not enough data
7.1
24
|
Verified
Not enough data
7.7
26
|
Verified
Not enough data
7.3
22
Not enough data
8.5
25
|
Verified
Regulatory Change Management
Not enough data
8.1
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
29
|
Verified
Not enough data
7.6
28
|
Verified
Not enough data
8.0
24
|
Verified
Risk Management
Not enough data
8.8
28
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.7
27
|
Verified
Not enough data
7.8
27
|
Verified
Third Party & Supplier Risk Management
Not enough data
6.1
23
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Continuity Management
Not enough data
7.0
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Ethics and Compliance Learning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.2
22
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
5.9
25
|
Verified
Not enough data
7.8
28
|
Verified
Services
Not enough data
8.2
28
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.8
26
|
Verified
Risk Assessment
Not enough data
7.5
8
Not enough data
Not enough data
Risk Control
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
9.0
8
Monitoring
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
7.7
8
Reporting
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
7.3
8
Agentic AI - Third Party & Supplier Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Investigation
7.8
13
Not enough data
9.1
13
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
Access
7.2
13
Not enough data
8.1
13
Not enough data
8.8
13
Not enough data
Employee Experience
6.5
13
Not enough data
7.4
13
Not enough data
7.1
12
Not enough data
Generative AI
5.8
11
Not enough data
Generative AI
Not enough data
Feature Not Available
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Workflows - Audit Management
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
7.4
21
Not enough data
7.2
21
Not enough data
7.1
21
Documentation - Audit Management
Not enough data
7.8
20
Not enough data
6.7
21
Reporting & Analytics - Audit Management
Not enough data
8.1
21
Not enough data
7.5
21
Not enough data
7.1
21
Moderation - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Response
Not enough data
6.2
47
Not enough data
7.0
46
Not enough data
6.5
45
Not enough data
5.9
43
Records
Not enough data
8.3
59
Not enough data
7.9
59
Not enough data
7.2
52
Management
Not enough data
7.5
54
Not enough data
8.1
55
Not enough data
8.3
55
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Case IQ and Resolver are categorized as Investigation Management
Unique Categories
Case IQ is categorized as Whistleblowing, Complaint Management, HR Compliance, HR Case Management, and Disclosure Management
Reviews
Reviewers' Company Size
Case IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Resolver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
Financial Services
15.3%
Security and Investigations
14.8%
Banking
9.7%
Hospital & Health Care
5.1%
Investment Management
3.4%
Other
51.7%
Alternatives
Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Case IQ has no more discussions with answers
Why Resolver Compliance Management?
1 Comment
TN
Instead of waiting for the next audit results, Resolver enables real-time visibility on an organization's preparedness/compliance by integrating historical...Read more
Why Resolver Risk Assessment?
1 Comment
MG
It user friendly and ease to track incident and complaints. Read more
What do you like most about Resolver for risk management, and what could be improved?
1 Comment
NM
Yes, I like to use this software as a risk management solution provider.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
