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Paystand Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paystand Reviews (59)

Reviews

Paystand Reviews (59)

4.4
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its seamless integration with NetSuite and the time-saving automations it offers for payment processing. Many appreciate how it simplifies the payment experience for customers, allowing for quick and secure transactions. However, some users note that ACH processing can be slow, which can be a drawback in certain situations.

Pros & Cons

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Eric M.
EM
Eric M.
Director of Enterprise Systems
Mid-Market (51-1000 emp.)
"Seamless ERP & Ecommerce Payments That Speed Up Invoicing and Shipping"
5/5
What do you like best about Paystand?

The integration with our ERP system and our ecommerce site has been really helpful. We can email clients a simple link to pay an invoice, or they can log into our client portal and pay multiple invoices easily. Payments show up quickly and we can verify that they have paid so we can quickly ship their product! Review collected by and hosted on G2.com.

What do you dislike about Paystand?

I’m not really sure what I can say about disliking them. We recently moved into a new tier with them and our costs went up, but in the end we still save overall because of the value their tool brings us. Review collected by and hosted on G2.com.

Verified User
A
Verified User
Information Technology Director
Mid-Market (51-1000 emp.)
3.5/5

The integration with Netsuite Suite Commerce allows for significant customization, enabling the user to achieve desired functionalities. However, making internal modifications is challenging, often requiring support tickets for any changes.

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CM
Catherine M.
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Reasonable Pricing and a Highly Customizable Portal"
4.5/5
What do you like best about Paystand?

Compared to other similar services, Paystand's pricing is reasonable. Additionally, the ease with which to customize our portal is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

Paystand Support leaves a bit to be desired; it often takes weeks for an inquiry to be answered, and even when it is, the response isn't always helpful. Review collected by and hosted on G2.com.

Verified User
U
Verified User
Job File Coordinator
Small-Business (50 or fewer emp.)
4/5

The platform offers a quick and intuitive process for approving payables, with clearly presented information that enhances user experience. The integrated chat feature allows for easy communication regarding approvals, making the workflow smoother.

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Verified User
AN
Verified User
Research Assistant
Mid-Market (51-1000 emp.)
5/5

Paystand effectively centralizes company purchases, allowing for supervisor review before card generation, which enhances tracking for accounting. The integration with Microsoft Teams simplifies the process, making it easier to manage and monitor expenses.

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Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Paystand Saves Time on Customer Service and Accounts Receivable Tasks"
4/5
What do you like best about Paystand?

Paystand helps handle some of the day-to-day tasks on the Customer Service and Accounts Receivable sides, which saves time. It's nice that it creates Customer Deposits in NetSuite, along with the creation of Deposit in the Banking process (when a Portal sales order is not involved) It's nice that it creates Customer Deposits in NetSuite, along with the creation of Deposit in the Banking process (when a Portal sales order is not involved) Review collected by and hosted on G2.com.

What do you dislike about Paystand?

The process of receiving credit card funds used to take about 24 hours with our regular machines, but with Paystand it can take just as long as the ACH process. We’ve also had difficulty with the connectivity to Woo Commerce. Paystand does not currently recognize the Sales Order number created there or translate it to the NetSuite Sales Order number that follows. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Helpful Payment Links, but Too Many Technical Glitches"
3.5/5
What do you like best about Paystand?

Open payment links on quotes that customers can make payments without us needing to manually send a link Review collected by and hosted on G2.com.

What do you dislike about Paystand?

There are many technical glitches that we have experienced. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. Review collected by and hosted on G2.com.

Verified User
U
Verified User
Treasury Associate II
Mid-Market (51-1000 emp.)
4/5

The drag-and-drop feature for file uploads in Paystand significantly reduces the time spent on reimbursements, saving several hours each month. This efficiency allows for better organization and quicker reimbursement processes.

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Stan F.
SF
Stan F.
C
Mid-Market (51-1000 emp.)
"ERP Integration Helps, But Rejected Payments and Invoice Rework Slow Us Down"
2.5/5
What do you like best about Paystand?

It integrates fairly well with our ERP but has several glaring shortcomings as well Review collected by and hosted on G2.com.

What do you dislike about Paystand?

Some of the banks don't like the channel Paystand processes through so we get a fair amount of rejected payments and Paystand can't re-open the invoice we have to generate another which is time-consuming. Review collected by and hosted on G2.com.

Verified User
U
Verified User
Senior Designer
Small-Business (50 or fewer emp.)
4/5

Paystand offers significant advantages for freelance designers by simplifying payment processing and automating accounts receivable, which reduces manual tasks. Its focus on eliminating transaction fees through blockchain technology is particularly beneficial for managing finances.

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Questions about Paystand? Ask real users or explore answers from the community

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Last activity 8 months ago

Whats the role of Bitcoin at Paystand?

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Last activity 8 months ago

What accounting systems does Paystand integrate with?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

8%

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