# Paystand Reviews **Vendor:** Paystand **Category:** [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment) **Average Rating:** 4.6/5.0 **Total Reviews:** 28 ## About Paystand Paystand is a sophisticated digital payment and accounts receivable (AR) automation solution tailored specifically for business-to-business (B2B) companies. This platform is designed to facilitate seamless transactions among its extensive payment network, which includes over one million businesses actively engaging in transactions via the Paystand B2B Network. By leveraging this technology, users can efficiently accept payments, streamline their collections processes, and automate numerous manual AR tasks, ultimately leading to enhanced operational efficiency. The target audience for Paystand primarily includes B2B companies looking to optimize their payment processes and improve cash flow management. The platform addresses common challenges faced by these businesses, such as high transaction fees, slow payment cycles, and cumbersome manual processes. By automating these aspects, Paystand empowers organizations to focus on their core operations while ensuring timely and efficient payment collection. One of the most notable features of Paystand is its innovative payments-as-a-service model, which eliminates traditional transaction fees. This unique approach allows users to process payments without incurring additional costs or markups, granting access to wholesale processing rates. This not only alleviates the financial burden on businesses but also enhances payment efficiency, reducing costs and operational friction. Additionally, Paystand's seamless integration with various enterprise resource planning (ERP) systems, including NetSuite, Sage, Microsoft Dynamics, and Acumatica, enhances the overall customer payment experience. This compatibility simplifies transaction management and fosters clear communication between businesses and their customers. Beyond cost savings, Paystand's comprehensive solution significantly boosts team productivity by automating routine tasks. By streamlining the accounts receivable process, employees are freed from mundane administrative duties, allowing them to concentrate on more strategic initiatives that drive business growth. This shift not only enhances employee satisfaction but also contributes to a more agile and responsive organization. Paystand stands out in the digital payment landscape by combining cost efficiency with advanced automation, making it a valuable tool for B2B companies seeking to modernize their payment processes and improve overall operational effectiveness. ## Paystand Pros & Cons **What users like:** - Users value the **dedicated customer support** from Paystand, enhancing their experience with consistent communication and assistance. (9 reviews) - Users value the **ease of use** of Paystand, appreciating its seamless integration and simple payment processes. (9 reviews) - Users value the **automation features** of Paystand, significantly simplifying and enhancing their payment processes and customer management. (8 reviews) - Users love the **easy payment process** of Paystand, which simplifies transactions and enhances overall efficiency. (8 reviews) - Users appreciate the **time-saving benefits** of Paystand, seamlessly managing payments and significantly reducing transaction efforts. (8 reviews) - Efficiency (6 reviews) - Integrations (6 reviews) - Customer Satisfaction (5 reviews) - Payment Processing (5 reviews) - Ease of Implementation (4 reviews) **What users dislike:** - Users face **significant delays** in payment notifications, complicating cash flow management and increasing the risk of bounced transactions. (3 reviews) - Users face significant **payment issues** with delays in notifications and processing time for bounced transactions and chargebacks. (3 reviews) - Users find **customer support lacking** , especially with complex issues, impacting their overall experience with Paystand. (3 reviews) - Users note the **high fees** associated with Paystand, adding to the overall cost of using the platform. (2 reviews) - Users experience **integration issues** that complicate the onboarding process and require additional effort to manage systems. (2 reviews) - Users find the **lack of integration** complicates their experience, adding clutter and making management more challenging. (2 reviews) - Users report **missing features** in Paystand, particularly in the online portal and transaction management, affecting usability. (2 reviews) - Payment Delays (2 reviews) - Users find the **interface confusing** , noting difficulties in navigating the online portal and locating specific transactions. (1 reviews) - Data Management (1 reviews) ## Paystand Reviews ### 1. Paystand Makes Invoice Reminders Effortless with Automated Emails **Rating:** 5.0/5.0 stars **Reviewed by:** CJ S. | Accounting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Paystand?** What I liked best about Paystand, was the ability to automate emails to send to our customers when their invoices were due. **What do you dislike about Paystand?** The website software could be a bit more aesthetically pleasing. Sorry had to choose something, I know this is more personal preference. **What problems is Paystand solving and how is that benefiting you?** Having our customers pay when the invoice is due. Helps us better predict our cash flow. ### 2. Flexible Payment Portals That Make Sending Payments Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel D. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Paystand?** A general payment portal that I can send out without needing to customize the amount for each individual payment. **What do you dislike about Paystand?** The available reports show the payments, but they don’t include a breakdown of the fees. **What problems is Paystand solving and how is that benefiting you?** I’m able to collect payments sooner by sending a single link that supports both credit card and ACH payments. It streamlines the overall payment process and makes it easier to manage the available fee options. ### 3. Paystand has taken our receivables team to the next level **Rating:** 4.0/5.0 stars **Reviewed by:** Joel C. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Paystand?** Paystand was our first step into the digital payments space. We handled ACH business transactions before, but that process was incredibly arduous and time consuming. We find the most value in the Paystand Autopay feature in NetSuite. Enrolling a customer is very simple, and collecting their payments is even easier. We went from manually charging about 80 customers using our legacy ACH, which took us 2 full a days per week, to running over 275 customers on autopay effortlessly. What I like most about it is that is very configurable. We could not use a rigid solution that only ran transactions a single time every week or month. However, paystand lets us decide when to turn on Autopay per customer and even turn it on/off for certain invoices, which makes the transition for customers very seamless. It has tremendously reduced the amount of time and effort we spend on ACH transactions, and the value only increases the more customers we add. **What do you dislike about Paystand?** The biggest drawback we've had using Paystand is the amount of time it takes to notify us about a bounced ACH for insufficient funds or bad account number. For example, if a customer makes a payment on a Tuesday, we won't know if that payment truly clears until the following Tuesday. We will still get credited 1-2 days after the initial payment, but if it bounces, that payment is reversed. Then we're left to go back and try to recollect a week later. Our company experiences a high volume of bounced transactions, so being notified about them after 7 days is pain compared to the standard 2-3 days when depositing a check. If your company doesn't experience many returned transactions then it's probably not a big deal. **What problems is Paystand solving and how is that benefiting you?** We are modernizing our accounts receivable processes and having digital solution was the first step in that direction. **Official Response from Erika Hernandez:** > Hi Joel, Thanks for sharing how Paystand’s Autopay has eased your workload—going from two full days of manual charges for 80 clients to handling 275+ on autopay is a big shift. We're glad to hear how much time your time has saved. It’s rewarding to know our configurable scheduling options make onboarding and managing payments simple and seamless for you. We hear you on bounced-ACH notifications taking up to a week. Waiting a week to know if a payment clears can be painful, and we’re actively working to accelerate return alerts so you can address issues and keep cash flow smooth. Thanks again for choosing Paystand to modernize your AR processes. Your insights help us improve. Please keep the ideas coming, and let us know anytime we can support you further. - Erika from Paystand ### 4. Great Automation and Time Savings, but Payment Lag Is a Drawback **Rating:** 5.0/5.0 stars **Reviewed by:** Matt L. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Paystand?** This product fully automates collection and cash application (at least for the customers who pay without needing help/reminders). We save hours every week. **What do you dislike about Paystand?** There is additional lag between when the customer makes a payment and when it ends up in our bank account. We experience anywhere from an additional 24-48 hours to our historical. However, the payments are reflected in our ERP immeditately, which is an improvement over manually applying payments days after the customer considered the payment "made." **What problems is Paystand solving and how is that benefiting you?** Paystand automates the emailing of invoices to customers, provides an easy to use interface to collect payments, and removes the menial task of cash application from accounting staff. We save hours every week. **Official Response from Erika Hernandez:** > Hi Matt, Thanks so much for your review! We’re glad to hear Paystand is helping your team save hours each week by automating collections and cash application—and that the ERP integration is making a real difference. It’s always great to hear directly from customers who are seeing meaningful operational improvements. We appreciate you being part of the Paystand Network. ### 5. Good product, Great Support, Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki D. | Billing & Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Paystand?** It works without needing a lot of intervention, it is very set it and forget it! It reconciles for us in NetSuite and makes my job much easier. When we do have problems I can email support and they get back with me in a day or two and either fix the problem or I can reply back and they get back to me very quickly. Everyone I've talked to has been very nice and quick to fix any issues. Anytime we have a larger issue that needs some custom work or if we have a want that isn't native to Paystand their customer success team has been able to work with us on either a new feature that they have or a work around. So far we've explored multi-sub payments, lockbox, Canadian currency, and auto-pay automatic opt in features and more. They are also happy to listen to our concerns or problems and I feel like they are taking them in to consideration when they create new features. It integrates very well with NetSuite. The ability to add a fee to offset payment processing and to allow for certain payment options to not have the fee was key for us. It has helped us move clients off of credit cards and on to bank to bank or ACH. Implementation was easy! We transferred from Stripe and it went well! **What do you dislike about Paystand?** Some features are almost exactly what we want, but can be slightly off the mark for our company. We might have a problem that they have a solution for that would fix our issue about 90% of the way there, but they are willing to listen to us and why it may or may not work. Some features cost more than the current solution we have or it's not cost effective for us. They aren't unreasonable in cost, but some things don't make sense for us to invest in even if it will solve a problem. For example lockbox, it would solve some problems, but our current solution is a little less costly. **What problems is Paystand solving and how is that benefiting you?** Paystand allows us to easily accept payments from our customers, it shows all the invoice numbers that they have open, and it allows for autopay. It is very easy to use. The automatic reconciliation is key and a huge time saver. Support is amazing. The ability to add a fee to help offset the cost of payment processing was a huge plus for us and the reason we moved to Paystand. **Official Response from Erika Hernandez:** > Hi Nikki, Thanks for sharing your experience! We’re glad Paystand’s “set-and-forget” setup and NetSuite reconciliation are saving you time, and that our support team handled issues quickly. It’s wonderful to know our platform has helped you steer clients' payments towards ACH and the Paystand Network, and that your migration from Stripe and implementation went smoothly. We also appreciate your feedback on features that aren’t a perfect fit or cost-effective for you. We’re listening and exploring ways to fine-tune our features. Thanks again for choosing Paystand and for helping us improve. If you ever have more ideas or challenges, please don’t hesitate to reach out. - Erika from Paystand ### 6. fast and clean integration **Rating:** 5.0/5.0 stars **Reviewed by:** Nilay L. | Freelancer Fulltime, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2023 **What do you like best about Paystand?** Performance and analytics improved in last few years a lot and also the transaction speed is much faster now. **What do you dislike about Paystand?** thought customer support sometime slow in some complex issues but overall happy with the integration **What problems is Paystand solving and how is that benefiting you?** B2B transaction for my product and handling it selelessly is the thing which help my business a lot.also the transparancy provided in transaction is very trustworhy . ### 7. Automating every aspect of the Payment and Cash Application Process **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron P. | Billing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Paystand?** Paystand's team worked with me to implement an automation solution for all 6 of our unique subsidiary brands, each with their own unique landing pages and customer experiences. Paystand also allowed us to automate our entire cash application process in NetSuite, from Payment to Deposit records and Bank Match, Paystand takes all manual touch out of the cash receipt and payment process. We've been very happy with this solution. Paystand's Customer Support is always available to resolve issues and have been highly responsive to our needs and requests for additional features as required. **What do you dislike about Paystand?** Chargebacks still have to be posted back to customer accounts manually, I wish this were a bit more automated. **What problems is Paystand solving and how is that benefiting you?** Automation of Customer Payments and Cash Application. Automates all aspects of this process. **Official Response from Erika Hernandez:** > Hi Aaron, Thank you for the thoughtful review and for trusting us across six subsidiaries with unique flows. It’s great to hear the NetSuite automation (Payment → Deposit → Bank Match) is taking the manual work off your team’s plate and that support has been responsive. We hear you on chargebacks. We’ve passed this feedback to our product team. We appreciate the candid feedback and your partnership. - Erika from Paystand ### 8. Paystand Makes Collecting Prompt, Secure Payments Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Paystand?** Paystand helps us collect prompt, secure payments from our customers. **What do you dislike about Paystand?** Credits need to be applied before a customer uses the online service. Customers also can’t see any available credits on their account, so they don’t know what can be deducted. **What problems is Paystand solving and how is that benefiting you?** We receive payments, and they’re posted directly to the customer’s account without any delay. ### 9. A True Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Kerri F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Paystand?** The thing I like most about working with Paystand is their talented and accessible team. They're accommodating, friendly and supportive all around. After working with 2 other payment processors previously with a very poor experience, I was excited to learn about Paystand. Needless to say, I've been blown away by the partnership. I would (and do) recommend Paystand regularly! **What do you dislike about Paystand?** There really isn't much to complain about with my Paystand partnership. **What problems is Paystand solving and how is that benefiting you?** True integration with NetSuite allows for timely deposits and seamless accounting. The customer support aspect of Paystand is outstanding. That's a huge bonus for me and my team! **Official Response from Erika Hernandez:** > Hi Kerri, Thank you for the thoughtful review and for trusting us after tough experiences with other processors. We know that switching isn’t easy. I’m glad our team feels accessible and supportive to you, and that the partnership has been a positive one. It’s great to hear the NetSuite integration is giving you timely deposits and seamless accounting. Support that actually helps is the bar we aim to meet every day. We’re grateful for your recommendations. If anything could be smoother or more helpful, we’re listening. - Erika from Paystand ### 10. Outstanding Experience with Paystand from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Naama A. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Paystand?** We started working with Paystand last year, and from the very first call through onboarding and into daily use, the experience has been nothing short of exceptional. The Paystand team is knowledgeable, responsive, and incredibly easy to work with. Every team member we’ve interacted with has made us feel confident and supported, clearly demonstrating their expertise and commitment to their clients. Highly recommend Paystand to any company looking for a reliable and forward-thinking solution for their payment processes. It's been a game-changer for us. **What do you dislike about Paystand?** They make you a little jealous with how efficient and on-top-of-it their team is. It's a high standard to match! **What problems is Paystand solving and how is that benefiting you?** Prior to Paystand, we were using a separate portal to charge customers and then had to manually go back into NetSuite to record each transaction. It was time-consuming and left room for error. Paystand has streamlined the entire process by integrating directly with NetSuite, so payments are automatically reflected in the system. It’s saved us a ton of time, improved accuracy, and made our AR process much more efficient. **Official Response from Erika Hernandez:** > Hi Naama, Wow—thank you for such a generous and thoughtful review! We’re thrilled to hear your experience with Paystand has been exceptional from day one. Our team works hard to deliver that level of support, and it’s incredibly rewarding to know it’s made a real impact. We’re especially glad to hear how much time and effort you’ve saved by eliminating the need for double entry between your payment portal and NetSuite. That’s exactly the kind of transformation we aim to bring to AR teams. And hey—we’ll take that “jealousy” as a compliment 😉 Thanks again for being part of the Paystand network! – Erika from Paystand ### 11. NetSuite Digital Payments Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Levi H. | Senior Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Paystand?** Paystand was able to provide the exact solutions that we needed for our business. As a fully remote/online business, we rely heavily on digital payments and specifically payment links sent via email. Paystand's integration with our ERP allows our team to seamlessly run the billing operations of our company. Every day, Paystand processes several payments for us via payment links and also provides a feature to charge extended pay customers on a monthly schedule. The Paystand team worked to tailor the software to our needs so we did not have to change our internal operations too much as we transitioned to a new ERP. Our Paystand point of contacts reach out to us on a regular basis to ensure operations are smooth and we don't need any improvements. If improvements are needed, we were given the chance to talk to engineers that are able to address our requests. **What do you dislike about Paystand?** The online portal and analytics could be improved overall. The Dashboard is slow to load, hard to find specific payers. Paystand allows for the collection of payment tokens so customers can be charged on our end with their permission. It's not the easiest to manage multiple tokens in the Paystand online portal. Searching for specific transactions and reports is slow and confusing. **What problems is Paystand solving and how is that benefiting you?** Paystand provides a digital payment paltform that allows us to send payment links to customers which will lead them to checkout windows. Paystand is supporting a large portion of our incoming cashflow. **Official Response from Erika Hernandez:** > Hi Levi, Thank you for the thoughtful and detailed review! We're so glad to hear that Paystand’s digital payment links and ERP integration are supporting your remote billing operations and helping you manage recurring payments easily. It’s also great to know that our team was able to tailor the solution to fit your business. We also really appreciate your feedback about the dashboard and analytics. We’re actively working on improving our tool, your comments are being heard and taken seriously. Thanks again for trusting Paystand with such a critical part of your cash flow—we’re grateful to be part of your journey! – Erika from Paystand ### 12. Seamless Integration with BC **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Paystand?** integration to BC is great and helps a lot **What do you dislike about Paystand?** nothing at this time. support team is always there **What problems is Paystand solving and how is that benefiting you?** Syncing payments to receivables ### 13. Paystand plays well with Netsuite ERP **Rating:** 4.0/5.0 stars **Reviewed by:** Charles W. | COO/CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Paystand?** Paystand plays very well with Netsuite. Very clean and simple. We have a unique way in which we get contracts signed and acquire payment info for autopay, and Paystand fits well with our needs. We have a dedicated point of contact and he connects us with the product team to get answers. We also appreciate being kept in loop on their future advancements. **What do you dislike about Paystand?** There is some cost involved above your normal merchant fees for the use of their platform. **What problems is Paystand solving and how is that benefiting you?** Connecting our clients to AR. And creating a seamless environment for communication to clients on AR. **Official Response from Erika Hernandez:** > Hi there, Thanks for the thoughtful review. It’s great to hear Paystand fits your contract-to-autopay process and that the NetSuite integration feels clean and simple. I’m glad your dedicated point of contact has been helpful and keeps you connected with our product team and roadmap updates. We appreciate the candid feedback. Our focus is on delivering outsized value through AR automation, reconciliation, and responsive support. Thank you for trusting us to connect clients to AR and streamline communications. We’re here whenever you need us. - Erika from Paystand ### 14. Paystand Streamlined our B2B Payment Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Paystand?** Implementing Paystand during our transition to a new ERP system was seamless. Over the past two years, it has significantly streamlined our payment processing with B2B customers, saving time and reducing manual effort. Our dedicated Customer Success Manager has been incredibly responsive and proactive, helping us continuously implement solutions that align with our unique business needs. I highly recommend Paystand to any company looking for a reliable, hands-off approach to managing payment processing. **What do you dislike about Paystand?** There’s very little to dislike about Paystand. I’m excited to see how the platform continues to evolve and look forward to leveraging their tools even more as our customer base grows. **What problems is Paystand solving and how is that benefiting you?** Before implementing Paystand, a significant portion of our customer payments were processed manually via checks. Today, 95% of those payments are handled through Paystand, which has drastically reduced the administrative time and effort required for check processing. Beyond the time savings, we also believe Paystand offers a much more secure and reliable payment experience for our customers compared to traditional mailed checks. **Official Response from Erika Hernandez:** > Thank you for the amazing review! We’re thrilled to hear that Paystand has played a key role in your ERP transition and helped move 95% of your customer payments away from manual checks—that’s a huge win! It’s great to know our platform is saving you time, reducing administrative work, and delivering a more secure experience for your customers. And we’re especially glad to hear your Customer Success Manager has been a strong partner throughout the journey. We’re excited to keep evolving alongside your growing business and appreciate your trust in Paystand! – Erika from Paystand ### 15. Excellent payment processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Paystand?** Paystand allows us to shorten our revenue to cash cycle by making payments easier on our customers. ROI is easy to find as the cost is relatively low compared to the value we get in reduced collection efforts. Highly recommend. **What do you dislike about Paystand?** Minimal downsides. The software has paid for itself for us based on collection rates. Only downside I see is that it's another software to track/integrate, so if your systems are already cluttered integrating another software may have some growing pains. **What problems is Paystand solving and how is that benefiting you?** Paystand is helping us collect AR much faster. The improvement in days outstanding has helped our cash flow and helped us stay healthier as an organization. **Official Response from Erika Hernandez:** > Hi there, Thank you for the thoughtful review. We’re glad Paystand is shortening your revenue-to-cash cycle, reducing collection effort, and improving DSO and cash flow. It’s great to hear the ROI is clear—lower collection effort and strong value for the cost. We appreciate the recommendation and are here if you need anything. - Erika from Paystand ### 16. Lots of useful tools and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben M. | Accounts receivable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Paystand?** The payment token option is wonderful for auto payments and making order to cash process much quicker. **What do you dislike about Paystand?** Insufficient fund alerts previously took a week but that seems to be shortening. **What problems is Paystand solving and how is that benefiting you?** Check lock box has eliminated the need for manual check deposits **Official Response from Erika Hernandez:** > Hi Ruben, Thanks so much for your review! We're happy to hear you're finding value in Paystand's payment token features and that they're helping speed up your order-to-cash process—that's exactly what we love to see. It’s also great to know our Check Lockbox is saving your team time by eliminating manual deposits. And we appreciate your feedback about the insufficient fund alerts—we’re always working to improve speed and visibility, and it's encouraging to hear that things are moving in the right direction. Thanks again for sharing your experience with us! – Erika from Paystand ### 17. Great platform, Excellent business partners! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Paystand?** Paystand has proven to be an excellent customer payment platform. Paystand improves our cash collection cycle and provides a great customer checkout experience. Its NetSuite integration and reconciliation is seamless and provides an excellent audit trail. Implementation was a breeze and our customer success manager Caio S. continues to be a great business partner. **What do you dislike about Paystand?** At the moment, I do not have any dislikes about Paystand. **What problems is Paystand solving and how is that benefiting you?** Improves cash collection cycle Audit trail NetSuite integration Reconciliation Reduced fees ### 18. Paystand is a great step into the digital payments world **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Paystand?** Paystand is very user friendly and easy to use. It takes complicated issues and simplifies them **What do you dislike about Paystand?** The support we receive has not been the best. After acquiring a new company, their implementation onto Paystand was not very smooth **What problems is Paystand solving and how is that benefiting you?** Has automated payment reminders to customers **Official Response from Erika Hernandez:** > Thank you for taking the time to share your experience with Paystand. We're glad to hear that you find the platform user-friendly and helpful in simplifying complex payment processes. We also appreciate your honest feedback about your recent implementation experience. I’ve shared your comments with our team so we can take a closer look and continue improving. It’s great to know our automated payment reminders are making a difference for your collections process, and we’re committed to ensuring your future experiences are stronger across the board. Thanks again for your insights and for being part of the Paystand community. – Erika from Paystand ### 19. Recommended to all B2B organizations. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish C. | Test engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Paystand?** I just say unbelievable response, while integration we are worried about the process and implementation but now it's really easy and maintains the process of payments with multiple vendors, and easy to make information shared day by day merchant-wise. **What do you dislike about Paystand?** As of now nothing much but I believed in the future we will get some new features along with benefits in the market trends. And one thing which needs to notify make customer based on priority wise. it will really be helped in future payment modes. **What problems is Paystand solving and how is that benefiting you?** Easy to handle multiple vendor payments and one place to view and easy to manage merchant-wise payments now we can sit and just need to review only and support is available at any time whenever we need help in terms of payment fails or some other course of issues. ### 20. Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Paystand?** Integrating Paystand into our NetSuite environment has been a game changer for our company. It has streamlined receiving customer payments and has automated our dunning process beautifully. **What do you dislike about Paystand?** It took us a while to get the email templates the way we wanted and making changes is not intuitive. We would prefer having more control over or understanding of the behind-the-scenes functionality. We are different than a lot of companies who just want to know it works, but not necessarily how. **What problems is Paystand solving and how is that benefiting you?** Paystand has provided us with templated invoicing emails that allow our customers to self-service pay, without needing to call and give us payment information over the phone or send a check. This has had a direct impact by freeing up our sales team to pursue new orders, has cut our turnover ratio in half, and has given us peace of mind regarding PCI compliance and security for customer payment data. In addition, our dunning process is now entirely automated. ### 21. Effective solution for payment processing **Rating:** 4.0/5.0 stars **Reviewed by:** Garrett F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Paystand?** The customer support has been a positive overall experience, and our ability to offer our customer base multiple payment options is vital to our company's success. **What do you dislike about Paystand?** Having an integration from a payment platform to an ERP is never perfect. There can be extensive challenges when a customer disputes a payment, having to reconcile between two systems. However, this is a common challenge across any secondary platform and is not exclusive to Paystand. **What problems is Paystand solving and how is that benefiting you?** Before Paystand, credit card payments were not possible and we could only process payments via check, wire, and ACH. Having the Paystand platform to facilitate not only these transactions, but to also offer auto pay has been really nice. ### 22. AR's New Best Friend **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Paystand?** We've been utilizing Paystand with our new system, NetSuite, since May 2022. It saves us a lot of time with the payment allocations because the payments made by the customers are reflected directly into our system. They also customized invoices to meet our needs. One of my favorite features is the autogenerated past due notices they send to our customers. We have a small AR team and this free's up so much time for us to do other tasks. **What do you dislike about Paystand?** Some of the Paystand Best Practices don't seem to process well with our version of Netsuite, but I don't dislike anything with Paystand because their team is always willing to help us to resolve any issues we may have. **What problems is Paystand solving and how is that benefiting you?** We have a small AR department. With Paystand posting payments directly to the customer accounts and batching the payments together makes reconciliation easier. ### 23. Incredible Service and Outstanding Product **Rating:** 5.0/5.0 stars **Reviewed by:** Cole L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Paystand?** We've been using Paystand for over six months now and it's completely changed our collection habits. Our payments have been made faster, simpler, and more secure. Features such as auto-reconciliation and auto-matching have saved us a ton of time. On top of this, our customer success manager is always eager to help and responds in a timely manner. We can't recommend Paystand enough! **What do you dislike about Paystand?** No downsides at the moment. Any issues we've had have been resolved quickly. **What problems is Paystand solving and how is that benefiting you?** Paystand has drastically increased our collections efforts while also making it extremely easy to receive payments. We don't need to devote as much man-power to collections now. ### 24. User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Erik P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Paystand?** Paystand has allowed our customers a simple platform to pay their invoices with multiple methods. As a result, we have seen a decrease of checks mailed to our office. The Paystand payments are automatically applied to the customer's invoice once the funds hit our bank account, which saves us time. **What do you dislike about Paystand?** We wish Paystand had a better option for our international customers to pay. **What problems is Paystand solving and how is that benefiting you?** One payment link for the customer to click on to pay their invoice. This is a benefit because it is all automated, which saves time. ### 25. Amazing experience with PayStand . **Rating:** 3.5/5.0 stars **Reviewed by:** Andrea G. | VP of Operations, Medical & Healthcare , Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Paystand?** It helped us automate our collections process and encourage customers to adapt paperless payment methods. **What do you dislike about Paystand?** There is no platform for international payments. **What problems is Paystand solving and how is that benefiting you?** Collections DSO Manual labor reduction ### 26. "Let me ask the engineering team when that will be available..." **Rating:** 0.0/5.0 stars **Reviewed by:** Rich D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Paystand?** We really liked the promise of the fully integrated Netsuite posting for payments, customer deposits, and deposit transactions. And we really liked the use of NetSuite email templates and communications. **What do you dislike about Paystand?** It took a year for implementation to work. We're unable to refund customers. Promised transaction posting is very unreliable. Slow responses from support team. Very, very slow to fix problems and implement new solutions. **Recommendations to others considering Paystand:** We highly recommend looking elsewhere for A/R automation solutions. **What problems is Paystand solving and how is that benefiting you?** We tried to solve manual A/R invoicing. It has been a constant fight to get the integration and platform to work. ### 27. Poor communication and follow through **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Paystand?** Paystand was very affordable and setup was straight forward **What do you dislike about Paystand?** Getting anything done after setup was like pulling teeth. Everyone I spoke to seemed apathetic, was slow to respond, and treated our business poorly. We lost a significant amount of disputes vs. any of our previous merchants. **What problems is Paystand solving and how is that benefiting you?** Terrible customer service but low price. ### 28. Best payments gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Abhisek K. | Key User, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2018 **What do you like best about Paystand?** It is one of the best payment gateway, it provide all kinds of payments option including mobile payments and the most interesting thing is it does not charge even a single paisa to transfer money to bank **What do you dislike about Paystand?** Everything was good earlier but my last payment is still at hold from 20 days, it is making me uncomfortable rest everything is good **What problems is Paystand solving and how is that benefiting you?** I use it as my preferred payment solution as it provide me all types of payments option. I am happy to have such a good solution for my business ## Paystand Discussions - [What accounting systems does Paystand integrate with?](https://www.g2.com/discussions/what-accounting-systems-does-paystand-integrate-with) - 1 comment, 1 upvote - [What is a blockchain-based B2B payment platform?](https://www.g2.com/discussions/what-is-a-blockchain-based-b2b-payment-platform) - 1 comment, 1 upvote - [What features does Paystand offer for businesses?](https://www.g2.com/discussions/what-features-does-paystand-offer-for-businesses) - 1 comment, 1 upvote - [Can Paystand Automate Accounts Payable (AP)?](https://www.g2.com/discussions/can-paystand-automate-accounts-payable-ap) - 1 comment, 1 upvote - [How much money can you save with Paystand?](https://www.g2.com/discussions/how-much-money-can-you-save-with-paystand) - 1 comment, 1 upvote - [View Paystand pricing details and edition comparison](https://www.g2.com/products/paystand/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A14%3A55+-0500&secure%5Bsession_id%5D=56a655e0-08d8-49f6-a7a6-76fce7661bac&secure%5Btoken%5D=d62d4a8f10954c5dbc12cb858e4e609b26670b00396ef00fd41495f16a3eaee7&format=llm_user) ## Paystand Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Paystand Features **Payment Methods** - ACH - Credit and Debit **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments **Bill Generation** - Templates - Digital Billing - Recurring Billing **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Bill Processing** - Consolidation - Batch Invoicing - Management **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments - ERP **Transactions** - Invoices - Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Accounting integration - E-commerce Integration **Payment Types** - E-Commerce - Retail **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics ## Top Paystand Alternatives - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [Versapay](https://www.g2.com/products/versapay/reviews) - 4.1/5.0 (93 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (396 reviews)