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itilite Reviews & Product Details

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Travel Management

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itilite Integrations

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itilite Demo - Single platform to manage travel & expense
Not just travel, you can now also file your expenses at a click of a button and make your tedious reimbursement process seamless and hassle free.
itilite Demo - Incentives that inspire savings
Incentivize employees for booking early and choosing cost effective options.
itilite Demo - Personalize search results
Cut down booking time by 50% through our AI-based option curation that are policy compliant. 80% of the trips are booked from the top 3 personalized options we suggest.
itilite Demo - Get 24x7 human powered customer support
Get the best in class response when you need them the most across call, chat and email in seconds!
itilite Demo - Unmatched expense management
#File using our smart scan feature # Automate expense reimbursements directly into employee's bank accounts with ACH #Enable 100% automated audits on receipts for duplicates, weekends, locations, categories & any other unusual activity
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itilite Reviews (701)

Reviews

itilite Reviews (701)

4.4
701 reviews

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Rishav R.
RR
Technical Program Manager
Mid-Market (51-1000 emp.)
"Itilite - Make every journey simplified"
What do you like best about itilite?

Its really helpful to books flights and hotels also we get reporting and track our expenses.Its design and user is very simple and interactive. Offer provides detailed analytics of spending and helps in optimize process.It focus on core tasks and ensure travel operation smoother. Review collected by and hosted on G2.com.

What do you dislike about itilite?

By using this sometime its lags alot and user unable to customize or integrate with other third party tools, support from helpdesk team is also very slow. It requires internet connectivity every where that takes alot time to connect with the network. payment procedure is also little unstable as adding cards in portal doesnt showup properly. Review collected by and hosted on G2.com.

AV
Office Coordinator
Mid-Market (51-1000 emp.)
"Booking with Itilite is a breeze"
What do you like best about itilite?

We really love being able to book in groups! Love that everyone can easily get the same itinerary and it only requires one person log in. Review collected by and hosted on G2.com.

What do you dislike about itilite?

We really don't love the lower price shopping. Its no fault of itilite it just doesn't work well for our backend AP. Review collected by and hosted on G2.com.

Guillermo N.
GN
Forest Scientist
Mid-Market (51-1000 emp.)
"The easiest way to book a work trip!"
What do you like best about itilite?

itilite helps you find the best flights with with in the companies policies and bugdets. They keep all you information updated so you claim the flight miles and do not need to fill out forms over and over. Review collected by and hosted on G2.com.

What do you dislike about itilite?

I have not found any, specially compare with to other platforms. Review collected by and hosted on G2.com.

Soumya Ranjan P.
SP
Associate Director - Sales Solutioning
Enterprise (> 1000 emp.)
"Seamless work travel booking experience"
What do you like best about itilite?

I have been using itilite for last 18 months at Perfios. I have used this portal for booking my work-related air tickets, and I’m genuinely impressed. The interface is user-friendly, making it easy to navigate and compare options. I could quickly find the best flights matching my schedule, and the booking process was smooth from start to finish. The portal also provided real-time updates on flight prices, which helped me stay on top of my budget. Overall, it’s a reliable and efficient tool for hassle-free business travel. Highly recommended for professionals looking for a seamless booking experience! Review collected by and hosted on G2.com.

What do you dislike about itilite?

Sometimes it seems like some of the flights are not visible on Itilite which i find on searching other travel aggregator portals. This may be looked at and improved. Review collected by and hosted on G2.com.

Verified User in Research
UR
Mid-Market (51-1000 emp.)
"It's been straightforward and simple to use to file expenses"
What do you like best about itilite?

I like how easy it is to purchase flights and file expenses on the platform. I've used it twice now for a workgroup meeting, and the experience was pretty smooth overall. Review collected by and hosted on G2.com.

What do you dislike about itilite?

The organization, position, and labelling of of some of the UI elements are a bit off, making it less intuitive and requiring extra instructions to use.

- app.itilite.com/staff-dashboard should have an expense tab or a button on the landing page, not just the header

- the flight purchasing filter should have an option to accurately show accurately "non-refundabe" vs "refundable" flights.

- creating new expense in the expense tab should not be called "link expense" that later on lets you "create expense". The word "add" needs to be on that button because otherwise it makes the user thing that there should be an expense created through other means that would be linked. Review collected by and hosted on G2.com.

Phil V.
PV
HR/Office Coordinator
Small-Business (50 or fewer emp.)
"itilite Helped Us Streamline Our Staff International Travel Process"
What do you like best about itilite?

itilite is easy to use and their customer service is top-notch. Each time I reached out with an issue, the person on the other side was pleasant, helpful, and professional. Our main representative, Nuper Banerjee is awesome! Review collected by and hosted on G2.com.

What do you dislike about itilite?

We have not experienced any downside as of yet. All good. Review collected by and hosted on G2.com.

CT
Manager of Program Development and Efficacy
Small-Business (50 or fewer emp.)
"Good Service and great customer service"
What do you like best about itilite?

I really appreciate not having to search multiple other sites to find hotel, airfare or rental cars. Everyone I know who has reached out to customer service (myself included) have been very happy with the response. I also like being able to bundle all aspects of a trip (flight, hotel and rental car). You can add your rewards accounts in you profile and even get some better deals if you are a reward member with that specific company.

As someone who also approves expense reports in Itilite, that process is very user friendly, I get an email that someone has submitted and I am able to approve it quickyly and effortlessly. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Every once in a while you will get an option that is not what you need. While looking for a hotel, they reccomended a camp ground. When I searched for a flight the first suggestion was for a first class ticket. None of these are dealbreakers or will make me stop using Itilite. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Reliale Travel Company"
What do you like best about itilite?

the ease of booking and flexible customization to a comapnies needs Review collected by and hosted on G2.com.

What do you dislike about itilite?

sometimes inconsistent rates on lodging though rare when booking. Review collected by and hosted on G2.com.

SN
Geotechnical Engineer
Mid-Market (51-1000 emp.)
"Bit more hoops but reasonable support"
What do you like best about itilite?

The tags for in-network, company paid, etc. Review collected by and hosted on G2.com.

What do you dislike about itilite?

the thrid party booking services when editing a reservation at the hotel front desk Review collected by and hosted on G2.com.

Anna R.
AR
Senior Partner Manager
Mid-Market (51-1000 emp.)
"Great Travel Platform"
What do you like best about itilite?

It is nice that all options are listed for me and it's easier to find hotels on the map provided. Review collected by and hosted on G2.com.

What do you dislike about itilite?

It has been great to use, but in the past I have been able to book business travel on my personal accounts and receive points. I am bummed I do not get to do that now. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by itilite.

Travel Management

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Card

Free
1 User

Expense Management

Starting at $6.00
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itilite Features
Ease of Creating Expense Reports
Employee Reimbursement
Ease of Booking
Itinerary Management
Trip Notifications
Receipt Capture
User, Role, and Access Management
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itilite