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Compare SAP Concur and itilite 
At a Glance
Market Segments
Enterprise (55.3% of reviews)
Mid-Market (52.5% of reviews)
Entry-Level Pricing
$9/report average price*
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SAP Concur
Star Rating
(6,479)4.0 out of 5
Market Segments
Enterprise (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansitilite
Star Rating
(715)4.4 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in user experience, with many praising its ease of use and simple navigation. Users appreciate how straightforward it is to submit and track expense reimbursements, highlighting features like clear approval workflows and real-time status updates that eliminate the need for manual follow-ups.
- Users say that while itilite offers a simple UI for booking flights, it may not match the comprehensive expense management capabilities of SAP Concur. Reviewers enjoy the straightforward approval process in itilite, but some feel it lacks the depth of features that make expense tracking as seamless as in Concur.
- According to verified reviews, SAP Concur's implementation process is notably quick, with users noting the intuitive onboarding wizard that helps new users get started without hassle. In contrast, itilite's recent feedback suggests that while it is user-friendly, it may not provide the same level of support during the initial setup.
- Reviewers mention that SAP Concur's customer support is highly rated, with many users highlighting the great customer service and the ease of finding solutions to issues. On the other hand, itilite users have noted a positive experience with support as well, but the volume of feedback suggests that SAP Concur has a more established support framework.
- Users report that SAP Concur's expense reporting features, such as digital receipt management and employee reimbursement, are particularly strong, making it easier for employees to manage their expenses. In comparison, itilite users appreciate its reporting capabilities but feel that it may not be as robust as those offered by Concur.
- G2 reviewers highlight that SAP Concur is favored by larger enterprises, with a significant portion of its user base coming from the enterprise segment. This contrasts with itilite, which is more popular among mid-market companies, indicating that Concur may be better suited for organizations with more complex expense management needs.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
itilite
Travel Management
Contact Us
Pay only when you book a trip
- No hidden fee
- No minimum commitment
- No subscription fee
- Global inventory of flights, hotels & car rentals
- Membership rewards
- Custom reporting & analytics
Free Trial
SAP Concur
Free Trial is available
itilite
Free Trial is available
Ratings
Meets Requirements
8.7
5,639
8.8
565
Ease of Use
8.0
5,688
8.8
571
Ease of Setup
7.9
1,088
8.8
115
Ease of Admin
8.0
836
8.6
86
Quality of Support
8.0
4,074
8.9
530
Has the product been a good partner in doing business?
8.1
818
8.8
85
Product Direction (% positive)
7.2
5,536
8.7
533
Features by Category
Expense Reports
8.5
4324
|
Verified
9.2
142
8.6
3519
|
Verified
8.5
52
8.0
3464
|
Verified
Feature Not Available
8.5
4139
|
Verified
9.1
121
8.8
4106
|
Verified
9.3
126
8.4
2082
|
Verified
9.2
90
8.6
2843
|
Verified
9.0
88
Agentic AI - Expense Management
8.1
96
Not enough data
8.1
94
Not enough data
Travel Management
8.1
3318
|
Verified
8.9
296
8.3
3195
|
Verified
8.7
288
8.5
3152
|
Verified
8.6
283
8.3
2361
|
Verified
8.3
253
Client Invoicing
8.3
1558
|
Verified
9.0
100
8.5
1729
|
Verified
9.1
100
8.3
1370
|
Verified
9.0
86
Mobile
8.8
3614
|
Verified
9.2
122
8.6
2450
|
Verified
9.1
45
8.6
2686
|
Verified
9.1
117
Platform
7.8
687
|
Verified
8.8
98
8.1
2065
|
Verified
8.9
105
Administration
8.3
1164
|
Verified
8.9
88
Administration
8.3
1360
|
Verified
9.0
96
8.4
1556
|
Verified
9.1
116
8.4
1591
|
Verified
9.0
115
8.5
1446
|
Verified
9.1
106
8.6
1571
|
Verified
9.1
121
Platform
8.3
1666
|
Verified
9.1
115
8.2
1152
|
Verified
8.9
92
8.3
1122
|
Verified
9.1
91
8.5
1857
|
Verified
9.2
121
8.3
1597
|
Verified
9.0
121
Feature Not Available
Feature Not Available
Invoice Management
9.2
109
Not enough data
Feature Not Available
Not enough data
9.2
102
Not enough data
Invoice Processing
9.3
101
Not enough data
9.2
105
Not enough data
9.3
107
Not enough data
9.3
101
Not enough data
Analytics
9.3
107
Not enough data
Feature Not Available
Not enough data
9.2
101
Not enough data
Integration
9.3
110
Not enough data
9.3
105
Not enough data
9.2
107
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
9.0
102
Not enough data
9.2
105
Not enough data
Audit
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Not enough data
Fraud
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Not enough data
Agentic AI - AP Automation
9.5
25
Not enough data
9.4
25
Not enough data
9.5
25
Not enough data
Invoice Generation
8.6
370
|
Verified
Not enough data
8.9
387
|
Verified
Not enough data
8.8
357
|
Verified
Not enough data
Invoice Processing
8.9
436
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
228
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.7
328
|
Verified
Not enough data
8.8
299
|
Verified
Not enough data
9.1
230
|
Verified
Not enough data
Integration
8.9
358
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
329
|
Verified
Not enough data
8.9
212
|
Verified
Not enough data
Agentic AI - Invoice Management
8.7
48
Not enough data
8.8
48
Not enough data
8.8
48
Not enough data
Expense Reporting
8.9
407
|
Verified
8.6
245
8.5
361
|
Verified
8.6
224
8.9
380
|
Verified
8.7
244
8.7
394
|
Verified
8.5
253
Travel Management
8.1
3318
|
Verified
8.9
296
8.3
3195
|
Verified
8.7
288
8.5
3152
|
Verified
8.6
283
8.3
2361
|
Verified
8.3
253
Approval
8.8
392
|
Verified
8.8
283
8.9
389
|
Verified
8.9
289
9.2
421
|
Verified
9.0
288
AI - Travel Management
8.2
103
7.8
9
8.2
102
7.6
9
8.3
104
7.8
9
8.3
103
8.0
9
8.5
103
8.6
11
Agentic AI - Travel Management
8.4
56
Not enough data
8.3
56
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Concur and itilite are categorized as Travel Management and Expense Management
Unique Categories
SAP Concur is categorized as AP Automation and Invoice Management
itilite has no unique categories
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
itilite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.8%
Computer Software
6.7%
Hospital & Health Care
5.7%
Higher Education
4.5%
Financial Services
4.1%
Other
71.1%
Computer Software
11.2%
Information Technology and Services
9.2%
Automotive
6.7%
Retail
6.6%
Financial Services
6.2%
Other
60.2%
Discussions
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
Is there a way I can suggest itilite to add a hotel or a property to their portfolio?
2 Comments
AB
Yes, we are always on the lookout to add new hotels and properties to our inventory that is made available to travelers when they are planning their travel...Read more
When will it be available for B to C?
1 Comment
AB
Hi Ravi,
Thanks for the question! All ITILITE products are designed for b2b. However, every user has access to ITILITE Clique allowing them to book and...Read more
How are you managing the expense management as of now?
1 Comment
AB
ITILITE offers a comprehensive employee expense reimbursement platform integrated with the travel platform as well. The platform can be accessed on either...Read more
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