# SAP Concur vs itilite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Concur excels in streamlining the expense management process, with users highlighting its ability to keep digital invoices organized and simplify the approval workflow between employees and finance departments. This efficiency is particularly beneficial for those managing corporate expenses and travel receipts.
- **Users say** that while itilite offers a responsive support team, SAP Concur's extensive user base and higher G2 Score indicate a more robust overall satisfaction. Reviewers appreciate the quick implementation and intuitive onboarding process of SAP Concur, which helps reduce the time spent on filing reimbursements.
- **Reviewers mention** that itilite shines in its ease of booking and modifying travel arrangements, with features that keep users updated on changes. This seamless experience is a significant advantage for those who frequently travel and need to adjust plans on the fly.
- **According to verified reviews** , SAP Concur's comprehensive reporting capabilities are a standout feature, allowing users to generate reports quickly and digitally. This functionality is praised for eliminating manual processing, making it easier for businesses to manage their finances effectively.
- **G2 reviewers highlight** that while both products offer solid support, itilite's quick response times and helpful assistance are frequently noted. However, SAP Concur's larger market presence and user community provide a wealth of resources and shared experiences that can enhance user satisfaction.
- **Users report** that SAP Concur's advanced features, such as digital receipt management and expense automation, significantly improve the user experience. In contrast, while itilite also offers strong features, it may not match the depth and breadth of functionality that SAP Concur provides for larger enterprises.



| | SAP Concur | itilite | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 7,078 | 714 | 
| **Largest Market Segment** | Enterprise (54.9% of reviews) | Mid-Market (52.2% of reviews) | 
| **Entry Level Price** | Starting at $7.00 | Contact Us | 

---
## Top Pros & Cons

### SAP Concur

Pros:
- Ease of Use (519 reviews)
- Expense Management (425 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

### itilite

Pros:
- Ease of Use (92 reviews)
- Easy Booking (41 reviews)

Cons:
- Limited Options (18 reviews)
- Slow Loading (18 reviews)

---
## Ratings Comparison
| Rating | SAP Concur | itilite | 
|---|---|---|
  | **Meets Requirements** | 8.7 (5939 reviews) | 8.8 (567 reviews) | 
  | **Ease of Use** | 8.0 (6018 reviews) | 8.8 (573 reviews) | 
  | **Ease of Setup** | 8.0 (1374 reviews) | 8.8 (117 reviews) | 
  | **Ease of Admin** | 8.1 (888 reviews) | 8.6 (86 reviews) | 
  | **Quality of Support** | 8.0 (4332 reviews) | 8.9 (532 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (870 reviews) | 8.8 (85 reviews) | 
  | **Product Direction (% positive)** | 7.3 (5831 reviews) | 8.7 (534 reviews) | 

---
## Pricing

### SAP Concur

#### Entry-Level Pricing

Plan: Base

Price: Starting at $7.00

Description: For smaller businesses with basic expense reporting needs.

Key Features:
- Concur Expense

[Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

### itilite

#### Entry-Level Pricing

Plan: Travel Management

Price: Contact Us

Description: Pay only when you book a trip
- No hidden fee
- No minimum commitment 
- No subscription fee

Key Features:
- Global inventory of flights, hotels & car rentals
- Membership rewards
- Custom reporting & analytics

[Browse all 3 editions](https://www.g2.com/products/itilite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **SAP Concur** | 8.4/10 | 5194 |
| **itilite** | 9.0/10 | 403 |

#### Expense Reports

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (4526 reviews) ✓ Verified | 9.2 (143 reviews) | 
| **Bank / Credit Card Integration** | 8.6 (3558 reviews) ✓ Verified | 8.5 (52 reviews) | 
| **Smart Categorization** | 8.0 (3500 reviews) ✓ Verified | Feature Not Available | 
| **Digital Receipt Management** | 8.5 (4321 reviews) ✓ Verified | 9.1 (122 reviews) | 
| **Employee Reimbursement** | 8.8 (4157 reviews) ✓ Verified | 9.3 (127 reviews) | 
| **Currency Conversions** | 8.5 (2097 reviews) ✓ Verified | 9.2 (90 reviews) | 
| **Credit Card Integration** | 8.6 (2890 reviews) ✓ Verified | 9.0 (88 reviews) | 

#### Agentic AI - Expense Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (98 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (111 reviews) | Not enough data | 

#### Travel Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Ease of Booking** | 8.2 (3400 reviews) ✓ Verified | 8.9 (298 reviews) | 
| **Itinerary Management** | 8.3 (3217 reviews) ✓ Verified | 8.7 (288 reviews) | 
| **Trip Notifications** | 8.5 (3161 reviews) ✓ Verified | 8.6 (284 reviews) | 
| **Advanced Integrations** | 8.3 (2373 reviews) ✓ Verified | 8.3 (253 reviews) | 

#### Client Invoicing

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.3 (1564 reviews) ✓ Verified | 9.0 (100 reviews) | 
| **Electronic Payments** | 8.5 (1730 reviews) ✓ Verified | 9.1 (100 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.3 (1372 reviews) ✓ Verified | 9.0 (86 reviews) | 

#### Generative AI - Expense Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Image-to-Text** | 9.0 (5 reviews) | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Receipt Capture** | 8.8 (3725 reviews) ✓ Verified | 9.2 (122 reviews) | 
| **Mileage Tracking** | 8.6 (2460 reviews) ✓ Verified | 9.1 (45 reviews) | 
| **Travel Itinerary and Flight Status Updates** | 8.6 (2690 reviews) ✓ Verified | 9.1 (117 reviews) | 

#### Platform

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Embedded AI / Machine Learning** | 7.8 (716 reviews) ✓ Verified | 8.8 (98 reviews) | 
| **Complex Approval Workflow** | 8.1 (2083 reviews) ✓ Verified | 8.9 (105 reviews) | 

#### Administration

| Feature | SAP Concur | itilite | 
|---|---|---|
| **PCI Regulation Compliant** | 8.3 (1163 reviews) ✓ Verified | 8.9 (88 reviews) | 

#### Administration

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Business Tool Integration** | 8.3 (1424 reviews) ✓ Verified | 9.0 (96 reviews) | 
| **Workflow** | 8.5 (1702 reviews) ✓ Verified | 9.1 (117 reviews) | 
| **Automated Reminders** | 8.4 (1598 reviews) ✓ Verified | 9.0 (115 reviews) | 
| **Policy Compliance Management** | 8.5 (1521 reviews) ✓ Verified | 9.1 (107 reviews) | 
| **User, Role, and Access Management** | 8.6 (1580 reviews) ✓ Verified | 9.1 (121 reviews) | 

#### Platform

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Reporting** | 8.4 (1730 reviews) ✓ Verified | 9.2 (116 reviews) | 
| **APIs / Integration** | 8.2 (1175 reviews) ✓ Verified | 8.9 (92 reviews) | 
| **Internationalization** | 8.3 (1124 reviews) ✓ Verified | 9.1 (91 reviews) | 
| **Performance and Reliability** | 8.3 (1984 reviews) ✓ Verified | 9.2 (122 reviews) | 
| **Mobile User Support** | 8.3 (1620 reviews) ✓ Verified | 9.0 (121 reviews) | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **SAP Concur** | 9.2/10 | 143 |
| **itilite** | N/A | N/A |

#### Invoice Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Capture** | 9.2 (108 reviews) | Not enough data | 
| **Supplier Portal** | Feature Not Available | Not enough data | 
| **Repository** | 9.2 (99 reviews) | Not enough data | 

#### Invoice Processing

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Matching** | 9.3 (99 reviews) | Not enough data | 
| **Payments** | 9.2 (103 reviews) | Not enough data | 
| **Workflows** | 9.3 (106 reviews) | Not enough data | 
| **Tax Compliance** | 9.3 (98 reviews) | Not enough data | 

#### Analytics

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Due Dates** | 9.2 (106 reviews) | Not enough data | 
| **Benchmarking** | Feature Not Available | Not enough data | 
| **KPIs** | 9.2 (98 reviews) | Not enough data | 

#### Integration

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Accounting** | 9.3 (109 reviews) | Not enough data | 
| **Payment Integration** | 9.3 (102 reviews) | Not enough data | 
| **ERP** | 9.2 (107 reviews) | Not enough data | 

#### Risk

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Analysis** | Feature Not Available | Not enough data | 
| **Identification** | Feature Not Available | Not enough data | 
| **Scoring** | Feature Not Available | Not enough data | 

#### Recovery

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Recoup** | 9.0 (99 reviews) | Not enough data | 
| **Reporting** | 9.2 (102 reviews) | Not enough data | 

#### Audit

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Filters** | 9.2 (98 reviews) | Not enough data | 
| **Post Audits** | Feature Not Available | Not enough data | 
| **Overpayments** | 9.1 (97 reviews) | Not enough data | 
| **Duplicates** | 9.3 (102 reviews) | Not enough data | 

#### Fraud

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Vendor Checks** | 9.1 (97 reviews) | Not enough data | 
| **Data Generation** | 9.1 (102 reviews) | Not enough data | 
| **Monitoring** | 9.3 (100 reviews) | Not enough data | 

#### Agentic AI - AP Automation

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Autonomous Task Execution** | 9.4 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (23 reviews) | Not enough data | 
| **Decision Making** | 9.4 (22 reviews) | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **SAP Concur** | 8.8/10 | 551 |
| **itilite** | N/A | N/A |

#### Invoice Generation

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Templates** | 8.6 (368 reviews) ✓ Verified | Not enough data | 
| **Digital Invoices** | 8.9 (391 reviews) ✓ Verified | Not enough data | 
| **Recurring Invoices** | 8.8 (355 reviews) ✓ Verified | Not enough data | 

#### Invoice Processing

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Approvals** | 8.9 (438 reviews) ✓ Verified | Not enough data | 
| **Batch Processing** | Feature Not Available | Not enough data | 
| **Consolidation** | Feature Not Available | Not enough data | 
| **Match Invoices** | 9.0 (227 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Due Dates** | Feature Not Available | Not enough data | 
| **Cashflow** | 8.7 (326 reviews) ✓ Verified | Not enough data | 
| **KPIs** | 8.8 (297 reviews) ✓ Verified | Not enough data | 
| **Payment Tracking** | 9.1 (232 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Accounting** | 8.8 (359 reviews) ✓ Verified | Not enough data | 
| **Payments** | Feature Not Available | Not enough data | 
| **ERP** | 8.8 (331 reviews) ✓ Verified | Not enough data | 
| **Account Sync** | 8.9 (211 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Invoice Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Cross-system Integration** | 8.7 (47 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (48 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **SAP Concur** | 8.5/10 | 4832 |
| **itilite** | 8.5/10 | 476 |

#### Expense Reporting

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Expense Automation** | 8.9 (414 reviews) ✓ Verified | 8.6 (246 reviews) | 
| **Integration** | 8.5 (367 reviews) ✓ Verified | 8.6 (224 reviews) | 
| **Compliance** | 8.9 (382 reviews) ✓ Verified | 8.7 (245 reviews) | 
| **Mobile Functionality** | 8.7 (393 reviews) ✓ Verified | 8.5 (254 reviews) | 

#### Travel Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Ease of Booking** | 8.2 (3400 reviews) ✓ Verified | 8.9 (298 reviews) | 
| **Itinerary Management** | 8.3 (3217 reviews) ✓ Verified | 8.7 (288 reviews) | 
| **Trip Notifications** | 8.5 (3161 reviews) ✓ Verified | 8.6 (284 reviews) | 
| **Advanced Integrations** | 8.3 (2373 reviews) ✓ Verified | 8.3 (253 reviews) | 

#### Approval 

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Rules** | 8.8 (391 reviews) ✓ Verified | 8.8 (285 reviews) | 
| **Workflows** | 8.9 (391 reviews) ✓ Verified | 8.9 (290 reviews) | 
| **Submit** | 9.2 (428 reviews) ✓ Verified | 9.0 (288 reviews) | 

#### AI - Travel Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Personalization** | 8.2 (102 reviews) | 8.0 (10 reviews) | 
| **Predictive Analytics** | 8.1 (100 reviews) | 7.6 (9 reviews) | 
| **Cost Savings** | 8.3 (107 reviews) | 8.0 (10 reviews) | 
| **Efficiency** | 8.3 (104 reviews) | 8.2 (10 reviews) | 
| **Real-Time Assistance** | 8.5 (103 reviews) | 8.8 (12 reviews) | 

#### Agentic AI - Travel Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (55 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (55 reviews) | Not enough data | 

#### Employee Risk Management

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **SAP Concur** | N/A | N/A |
| **itilite** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | SAP Concur | itilite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management)



---
## Reviewer Demographics

### By Company Size

| Segment | SAP Concur | itilite | 
|---|---|---|
| **Small-Business** | 8.8% | 10.2% | 
| **Mid-Market** | 36.3% | 52.2% | 
| **Enterprise** | 54.9% | 37.6% | 

### By Industry

#### SAP Concur

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.0%
- **Hospital & Health Care:** 5.5%
- **Higher Education:** 4.4%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.0%
- **Internet:** 2.8%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.4%

#### itilite

- **Computer Software:** 11.4%
- **Information Technology and Services:** 9.1%
- **Automotive:** 6.7%
- **Retail:** 6.6%
- **Financial Services:** 6.1%
- **Hospital & Health Care:** 5.9%
- **Education Management:** 3.6%
- **Construction:** 2.3%
- **Hospitality:** 2.3%
- **Electrical/Electronic Manufacturing:** 2.1%
- **Other:** 43.9%

---
## Alternatives

### Alternatives to SAP Concur

- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2427 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2124 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1931 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1577 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews)
- [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (410 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5373 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9097 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5648 reviews)

### Alternatives to itilite

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9097 reviews)
- [Happay](https://www.g2.com/products/happay/reviews) — 4.5/5 stars (432 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (1993 reviews)
- [myBiz by MakeMyTrip](https://www.g2.com/products/mybiz-by-makemytrip/reviews) — 4.5/5 stars (1091 reviews)
- [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) — 4.5/5 stars (888 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5648 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (379 reviews)
- [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1525 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2392 reviews)

---
## Top Discussions

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..."

### itilite

- Title: [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ravi, 

Thanks for the question! All ITILITE products are designed for b2b. However, every user has access to ITILITE Clique allowing them to book and..."
- Title: [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-concur-vs-itilite)