# SAP Concur vs itilite Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to itilite. Users appreciate its intuitive interface, noting that the mobile app allows for easy receipt capture on the go, which streamlines the expense reporting process. - **Users say** that while itilite offers strong real-time trip notifications, it struggles with overall market presence and user volume. This can lead to a less robust community for support and shared experiences, which some users find limiting when seeking solutions to specific issues. - **Reviewers mention** that SAP Concur's implementation process is generally quick and straightforward, with many users highlighting the ease of setting up different expense types and tax codes. This contrasts with itilite, where some users have expressed a desire for more clarity in navigating its features. - **According to verified reviews** , itilite shines in its customer support, with users praising the responsiveness and helpfulness of the support team. However, SAP Concur's support is also well-regarded, though it may not match the personalized touch that itilite users experience. - **Users highlight** that SAP Concur provides a comprehensive suite of features for expense management, including seamless integration with HRIS systems like Workday. In comparison, while itilite offers useful features, some users feel it lacks the depth and breadth of functionality that larger enterprises might require. - **Reviewers note** that both platforms have strong mobile functionality, but itilite's mobile experience is often praised for its real-time updates and notifications. This can be particularly beneficial for users who travel frequently and need timely information about their itineraries. --- ## Frequently Asked Questions ### What is the difference between SAP Concur vs itilite? itilite stands out for higher reviewer satisfaction on ease of use, setup, and support, while SAP Concur is more established in the enterprise segment and is cited for its smart categorization feature. | [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | [itilite](https://www.g2.com/products/itilite/reviews) | | --- | --- | | 4.0/5 (7,183 reviews) | 4.4/5 (720 reviews) | | Enterprise | Mid-Market | | 8.0 | 8.8 | | 8.0 | 8.9 | | Expense Management (424 all-time mentions) | Ease of Use (89 all-time mentions) | ### How do the pricing models of SAP Concur and itilite compare? itilite is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions. - **SAP Concur:** Reviewers frequently mention that SAP Concur can be pricey, especially for small to medium-sized enterprises, and note that some features require additional upcharges. - **itilite:** In recent reviews, many buyers highlight competitive pricing and strong value, with several noting that the platform's cost is at par or better than market rates. ### What are the best alternatives to SAP Concur and itilite? The top three alternatives to SAP Concur and itilite are Ramp, Webexpenses, and Navan (Formerly TripActions). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183 reviews) | Enterprise | Reviewers note it can be pricey for SMEs | Expense Management (424 all-time mentions) | | [itilite](https://www.g2.com/products/itilite/reviews) | 4.4/5 (720 reviews) | Mid-Market | Competitive pricing, strong value sentiment | Ease of Use (89 all-time mentions) | | [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,497 reviews) | Small-Business | — | Expense automation and control | | [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) | 4.3/5 (2,424 reviews) | Mid-Market | — | Flexible expense management | | [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297 reviews) | Mid-Market | — | Travel booking and spend visibility | ### Which Expense Management features should I prioritize when comparing SAP Concur and itilite? Buyers should prioritize ease of use, integrations, reporting, automation, and mobile capabilities when comparing SAP Concur and itilite. - **Ease of Use:** SAP Concur (8.0), itilite (8.9) - **Integrations:** SAP Concur is cited in 113 all-time reviews for integrations; itilite is noted for integration with HR and finance tools in recent reviews. - **Reporting:** SAP Concur is frequently mentioned for reporting capabilities (supported by recent reviews); itilite is praised for straightforward reporting and spend visibility. - **Automation:** SAP Concur (179 all-time mentions for automation); itilite is highlighted for automated policy compliance and approval flows in recent reviews. - **Mobile Capabilities:** SAP Concur (136 all-time mentions for mobile app); itilite is noted for mobile booking and notifications in recent reviews. ### What are the pros and cons of SAP Concur vs itilite? itilite's headline strength is ease of use and support, while SAP Concur is recognized for robust expense management and automation. - **SAP Concur strengths:** Expense Management (424 all-time mentions), Automation (179), Integrations (113), Mobile App (136), Time-saving (132), and Efficiency (271). - **SAP Concur trade-offs:** Learning Curve (98), Complexity (73), and pricing concerns for SMEs in recent reviews. - **itilite strengths:** Ease of Use (89), Easy Booking (38), Customer Support (34), Intuitive UI (26), and Efficiency (17). - **itilite trade-offs:** Slow Loading (18), Limited Options (17), and booking issues (15) cited in recent reviews. ### Is SAP Concur or itilite better for small businesses? itilite is the better fit for small businesses, with higher satisfaction among mid-market and small-business reviewers. - **SAP Concur:** Largest segment is Enterprise; reviewers note complexity and higher pricing as trade-offs for smaller organizations. - **itilite:** Largest segment is Mid-Market; reviewers consistently highlight ease of use, quick setup, and strong support for smaller teams. ### Which Expense Management platform has better integrations? SAP Concur is favored for integrations, with more reviewer-cited integration mentions and a broader ecosystem. - **SAP Concur:** Integrations are cited in 113 all-time reviews, including NetSuite and Expensify, with frequent mentions of ERP and HRIS connectivity. - **itilite:** Recent reviews highlight integration with HR and finance tools, but without a publishable all-time count. ### How do SAP Concur and itilite compare on customer support? itilite leads on Quality of Support, with a 0.9-point advantage over SAP Concur (8.9 vs 8.0). - **SAP Concur:** Reviewers describe support as generally responsive but note occasional delays and the need for improvement in issue resolution. - **itilite:** Reviewers consistently praise instant, helpful, and proactive support, with many citing dedicated account managers and rapid response times. ### Which is easier to implement, SAP Concur or itilite? itilite is easier to implement, with a 0.8-point higher Ease of Setup score (8.8 vs 8.0). - **SAP Concur:** Reviewers describe setup as straightforward but sometimes lengthy, especially for complex configurations or enterprise deployments. - **itilite:** Reviewers consistently highlight quick, simple onboarding and minimal training required for new users. ### Which product has better Reporting? SAP Concur is more frequently cited for reporting, but both products are praised for visibility and analytics. - **SAP Concur:** Reporting is a recurring theme in recent reviews, with 424 all-time mentions for Expense Management and frequent praise for exportable, filterable data and analytics. - **itilite:** Reviewers highlight straightforward reporting, real-time dashboards, and spend visibility, with several noting the ease of pulling reports for leadership and project tracking. | | SAP Concur | itilite | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | | **Total Reviews** | 7,200 | 726 | | **Largest Market Segment** | Enterprise (54.7% of reviews) | Mid-Market (51.9% of reviews) | | **Entry Level Price** | Starting at $7.00 | Contact Us | --- ## Top Pros & Cons ### SAP Concur Pros: - Ease of Use (519 reviews) - Expense Management (425 reviews) Cons: - Not Intuitive (106 reviews) - Learning Curve (98 reviews) ### itilite Pros: - Ease of Use (92 reviews) - Easy Booking (41 reviews) Cons: - Limited Options (18 reviews) - Slow Loading (18 reviews) --- ## Ratings Comparison | Rating | SAP Concur | itilite | |---|---|---| | **Meets Requirements** | 8.7 (6015 reviews) | 8.8 (576 reviews) | | **Ease of Use** | 8.0 (6099 reviews) | 8.9 (583 reviews) | | **Ease of Setup** | 8.0 (1451 reviews) | 8.9 (127 reviews) | | **Ease of Admin** | 8.1 (911 reviews) | 8.7 (91 reviews) | | **Quality of Support** | 8.0 (4397 reviews) | 8.9 (541 reviews) | | **Has the product been a good partner in doing business?** | 8.1 (892 reviews) | 8.9 (89 reviews) | | **Product Direction (% positive)** | 7.3 (5889 reviews) | 8.7 (541 reviews) | --- ## Pricing ### SAP Concur #### Entry-Level Pricing Plan: Base Price: Starting at $7.00 Description: For smaller businesses with basic expense reporting needs. Key Features: - Concur Expense [Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing) #### Free Trial Yes ### itilite #### Entry-Level Pricing Plan: Travel Management Price: Contact Us Description: Pay only when you book a trip - No hidden fee - No minimum commitment - No subscription fee Key Features: - Global inventory of flights, hotels & car rentals - Membership rewards - Custom reporting & analytics [Browse all 3 editions](https://www.g2.com/products/itilite/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **SAP Concur** | 8.4/10 | 5282 | | **itilite** | 9.0/10 | 412 | #### Expense Reports | Feature | SAP Concur | itilite | |---|---|---| | **Ease of Creating Expense Reports** | 8.5 (4581 reviews) ✓ Verified | 9.2 (143 reviews) | | **Bank / Credit Card Integration** | 8.6 (3572 reviews) ✓ Verified | 8.5 (52 reviews) | | **Smart Categorization** | 8.0 (3506 reviews) ✓ Verified | Feature Not Available | | **Digital Receipt Management** | 8.5 (4366 reviews) ✓ Verified | 9.1 (122 reviews) | | **Employee Reimbursement** | 8.8 (4168 reviews) ✓ Verified | 9.3 (127 reviews) | | **Currency Conversions** | 8.4 (2100 reviews) ✓ Verified | 9.2 (90 reviews) | | **Corporate Card** | 8.6 (2901 reviews) ✓ Verified | 9.0 (88 reviews) | | **Credit Card Management** | Not enough data | Not enough data | #### Agentic AI - Expense Management | Feature | SAP Concur | itilite | |---|---|---| | **Autonomous Task Execution** | 8.1 (100 reviews) | Not enough data | | **Cross-system Integration** | 8.1 (117 reviews) | Not enough data | #### Travel Management | Feature | SAP Concur | itilite | |---|---|---| | **Ease of Booking** | 8.2 (3414 reviews) ✓ Verified | 8.9 (301 reviews) | | **Itinerary Management** | 8.3 (3219 reviews) ✓ Verified | 8.7 (288 reviews) | | **Trip Notifications** | 8.5 (3163 reviews) ✓ Verified | 8.6 (287 reviews) | | **Advanced Integrations** | 8.3 (2378 reviews) ✓ Verified | 8.3 (253 reviews) | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Client Invoicing | Feature | SAP Concur | itilite | |---|---|---| | **Invoice Creation and Delivery** | 8.3 (1568 reviews) ✓ Verified | 9.0 (100 reviews) | | **Electronic Payments** | 8.5 (1730 reviews) ✓ Verified | 9.1 (100 reviews) | | **Project Accounting / Revenue Recognition** | 8.3 (1373 reviews) ✓ Verified | 9.0 (86 reviews) | | **Biometric Recognition** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | #### Generative AI - Expense Management | Feature | SAP Concur | itilite | |---|---|---| | **Image-to-Text** | 8.5 (14 reviews) | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Additional Functionality | Feature | SAP Concur | itilite | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Automated Receipt Matching** | Not enough data | Not enough data | | **Mobile Receipt Upload** | Not enough data | Not enough data | | **Billable & Non-Billable Hours** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Mobile | Feature | SAP Concur | itilite | |---|---|---| | **Receipt Capture** | 8.8 (3753 reviews) ✓ Verified | 9.2 (122 reviews) | | **Mileage Tracking** | 8.6 (2463 reviews) ✓ Verified | 9.1 (45 reviews) | | **Travel Itinerary and Flight Status Updates** | 8.6 (2689 reviews) ✓ Verified | 9.1 (117 reviews) | | **Expense Tracking** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | #### Platform | Feature | SAP Concur | itilite | |---|---|---| | **Embedded AI / Machine Learning** | 7.8 (725 reviews) ✓ Verified | 8.8 (98 reviews) | | **Complex Approval Workflow** | 8.1 (2089 reviews) ✓ Verified | 8.9 (105 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Administration | Feature | SAP Concur | itilite | |---|---|---| | **PCI Regulation Compliant** | 8.3 (1163 reviews) ✓ Verified | 8.9 (88 reviews) | #### Administration | Feature | SAP Concur | itilite | |---|---|---| | **Business Tool Integration** | 8.4 (1442 reviews) ✓ Verified | 9.0 (96 reviews) | | **Workflow** | 8.5 (1730 reviews) ✓ Verified | 9.1 (117 reviews) | | **Automated Reminders** | 8.4 (1600 reviews) ✓ Verified | 9.0 (115 reviews) | | **Policy Compliance Management** | 8.5 (1541 reviews) ✓ Verified | 9.1 (107 reviews) | | **User, Role, and Access Management** | 8.6 (1583 reviews) ✓ Verified | 9.1 (121 reviews) | | **Timesheet Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | #### Platform | Feature | SAP Concur | itilite | |---|---|---| | **Reporting** | 8.4 (1745 reviews) ✓ Verified | 9.2 (116 reviews) | | **APIs / Integration** | 8.2 (1180 reviews) ✓ Verified | 8.9 (92 reviews) | | **Internationalization** | 8.3 (1127 reviews) ✓ Verified | 9.1 (91 reviews) | | **Performance and Reliability** | 8.3 (2017 reviews) ✓ Verified | 9.2 (122 reviews) | | **Mobile User Support** | 8.3 (1629 reviews) ✓ Verified | 9.0 (121 reviews) | | **Accounting Integration** | Not enough data | Not enough data | | **QuickBooks Integration** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Payroll Integration** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **SAP Concur** | 9.2/10 | 144 | | **itilite** | N/A | N/A | #### Invoice Management | Feature | SAP Concur | itilite | |---|---|---| | **Capture** | 9.2 (108 reviews) | Not enough data | | **Supplier Portal** | Feature Not Available | Not enough data | | **Repository** | 9.2 (99 reviews) | Not enough data | #### Invoice Processing | Feature | SAP Concur | itilite | |---|---|---| | **Matching** | 9.3 (99 reviews) | Not enough data | | **Payments** | 9.2 (103 reviews) | Not enough data | | **Workflows** | 9.4 (106 reviews) | Not enough data | | **Tax Compliance** | 9.3 (98 reviews) | Not enough data | | **Recurring Payments** | Not enough data | Not enough data | #### Analytics | Feature | SAP Concur | itilite | |---|---|---| | **Due Dates** | 9.2 (106 reviews) | Not enough data | | **Benchmarking** | Feature Not Available | Not enough data | | **KPIs** | 9.2 (98 reviews) | Not enough data | #### Integration | Feature | SAP Concur | itilite | |---|---|---| | **Accounting** | 9.4 (109 reviews) | Not enough data | | **Payment Integration** | 9.3 (102 reviews) | Not enough data | | **ERP** | 9.2 (108 reviews) | Not enough data | | **ERP integration** | Not enough data | Not enough data | #### Risk | Feature | SAP Concur | itilite | |---|---|---| | **Analysis** | Feature Not Available | Not enough data | | **Identification** | Feature Not Available | Not enough data | | **Scoring** | Feature Not Available | Not enough data | #### Recovery | Feature | SAP Concur | itilite | |---|---|---| | **Recoup** | 9.0 (99 reviews) | Not enough data | | **Reporting** | 9.1 (102 reviews) | Not enough data | #### Audit | Feature | SAP Concur | itilite | |---|---|---| | **Filters** | 9.2 (98 reviews) | Not enough data | | **Post Audits** | Feature Not Available | Not enough data | | **Overpayments** | 9.1 (97 reviews) | Not enough data | | **Duplicates** | 9.3 (102 reviews) | Not enough data | #### Fraud | Feature | SAP Concur | itilite | |---|---|---| | **Vendor Checks** | 9.1 (97 reviews) | Not enough data | | **Data Generation** | 9.1 (102 reviews) | Not enough data | | **Monitoring** | 9.3 (100 reviews) | Not enough data | #### Agentic AI - AP Automation | Feature | SAP Concur | itilite | |---|---|---| | **Autonomous Task Execution** | 9.4 (23 reviews) | Not enough data | | **Proactive Assistance** | 9.3 (23 reviews) | Not enough data | | **Decision Making** | 9.4 (22 reviews) | Not enough data | #### Additional Functionality | Feature | SAP Concur | itilite | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Online Banking** | Not enough data | Not enough data | | **1099 Preparation** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **Duplicate Payment Alert** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Check Writing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Aging Tracking** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Bank Reconciliation** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Electronic Funds Transfer** | Not enough data | Not enough data | | **Purchase Order Reconciliation** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **SAP Concur** | 8.8/10 | 554 | | **itilite** | N/A | N/A | #### Invoice Generation | Feature | SAP Concur | itilite | |---|---|---| | **Templates** | 8.6 (369 reviews) ✓ Verified | Not enough data | | **Digital Invoices** | 8.9 (392 reviews) ✓ Verified | Not enough data | | **Recurring Invoices** | 8.8 (356 reviews) ✓ Verified | Not enough data | #### Invoice Processing | Feature | SAP Concur | itilite | |---|---|---| | **Approvals** | 8.9 (441 reviews) ✓ Verified | Not enough data | | **Batch Processing** | Feature Not Available | Not enough data | | **Consolidation** | Feature Not Available | Not enough data | | **Match Invoices** | 9.0 (228 reviews) ✓ Verified | Not enough data | #### Analytics | Feature | SAP Concur | itilite | |---|---|---| | **Due Dates** | Feature Not Available | Not enough data | | **Cashflow** | 8.7 (326 reviews) ✓ Verified | Not enough data | | **KPIs** | 8.8 (297 reviews) ✓ Verified | Not enough data | | **Payment Tracking** | 9.1 (233 reviews) ✓ Verified | Not enough data | #### Integration | Feature | SAP Concur | itilite | |---|---|---| | **Accounting** | 8.9 (361 reviews) ✓ Verified | Not enough data | | **Payments** | Feature Not Available | Not enough data | | **ERP** | 8.8 (333 reviews) ✓ Verified | Not enough data | | **Account Sync** | 8.9 (211 reviews) ✓ Verified | Not enough data | #### Agentic AI - Invoice Management | Feature | SAP Concur | itilite | |---|---|---| | **Cross-system Integration** | 8.7 (48 reviews) | Not enough data | | **Adaptive Learning** | 8.8 (47 reviews) | Not enough data | | **Proactive Assistance** | 8.8 (48 reviews) | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **SAP Concur** | 8.5/10 | 4857 | | **itilite** | 8.5/10 | 486 | #### Expense Reporting | Feature | SAP Concur | itilite | |---|---|---| | **Expense Automation** | 8.9 (417 reviews) ✓ Verified | 8.6 (247 reviews) | | **Integration** | 8.5 (368 reviews) ✓ Verified | 8.6 (226 reviews) | | **Compliance** | 8.9 (383 reviews) ✓ Verified | 8.7 (246 reviews) | | **Mobile Functionality** | 8.6 (394 reviews) ✓ Verified | 8.5 (254 reviews) | | **Accounting Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Travel Management | Feature | SAP Concur | itilite | |---|---|---| | **Ease of Booking** | 8.2 (3414 reviews) ✓ Verified | 8.9 (301 reviews) | | **Itinerary Management** | 8.3 (3219 reviews) ✓ Verified | 8.7 (288 reviews) | | **Trip Notifications** | 8.5 (3163 reviews) ✓ Verified | 8.6 (287 reviews) | | **Advanced Integrations** | 8.3 (2378 reviews) ✓ Verified | 8.3 (253 reviews) | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Approval | Feature | SAP Concur | itilite | |---|---|---| | **Rules** | 8.8 (391 reviews) ✓ Verified | 8.8 (286 reviews) | | **Workflows** | 8.9 (392 reviews) ✓ Verified | 8.9 (291 reviews) | | **Submit** | 9.2 (429 reviews) ✓ Verified | 9.0 (288 reviews) | #### AI - Travel Management | Feature | SAP Concur | itilite | |---|---|---| | **Personalization** | 8.2 (102 reviews) | 8.0 (10 reviews) | | **Predictive Analytics** | 8.1 (100 reviews) | 7.6 (9 reviews) | | **Cost Savings** | 8.3 (107 reviews) | 8.0 (10 reviews) | | **Efficiency** | 8.3 (104 reviews) | 8.2 (10 reviews) | | **Real-Time Assistance** | 8.5 (103 reviews) | 8.8 (12 reviews) | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | #### Agentic AI - Travel Management | Feature | SAP Concur | itilite | |---|---|---| | **Autonomous Task Execution** | 8.3 (55 reviews) | Not enough data | | **Proactive Assistance** | 8.2 (55 reviews) | Not enough data | #### Employee Risk Management | Feature | SAP Concur | itilite | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | SAP Concur | itilite | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | #### Additional Functionality | Feature | SAP Concur | itilite | |---|---|---| | **API** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budget Control** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Spend Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Employee Self Service** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **SAP Concur** | N/A | N/A | | **itilite** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | SAP Concur | itilite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management) --- ## Reviewer Demographics ### By Company Size | Segment | SAP Concur | itilite | |---|---|---| | **Small-Business** | 9.0% | 10.4% | | **Mid-Market** | 36.3% | 51.9% | | **Enterprise** | 54.7% | 37.7% | ### By Industry #### SAP Concur - **Information Technology and Services:** 8.4% - **Computer Software:** 7.0% - **Hospital & Health Care:** 5.5% - **Higher Education:** 4.3% - **Financial Services:** 4.0% - **Marketing and Advertising:** 3.3% - **Accounting:** 3.2% - **Internet:** 2.7% - **Non-Profit Organization Management:** 2.6% - **Retail:** 2.6% - **Other:** 56.3% #### itilite - **Computer Software:** 11.7% - **Information Technology and Services:** 9.2% - **Automotive:** 6.6% - **Retail:** 6.5% - **Financial Services:** 6.2% - **Hospital & Health Care:** 5.8% - **Education Management:** 3.5% - **Construction:** 2.3% - **Hospitality:** 2.3% - **Electrical/Electronic Manufacturing:** 2.1% - **Other:** 43.9% --- ## Alternatives ### Alternatives to SAP Concur - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2526 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2431 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (2033 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1637 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (424 reviews) - [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (422 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6280 reviews) - [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (922 reviews) - [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews) — 4.4/5 stars (276 reviews) ### Alternatives to itilite - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9298 reviews) - [Happay](https://www.g2.com/products/happay/reviews) — 4.5/5 stars (433 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2142 reviews) - [myBiz by MakeMyTrip](https://www.g2.com/products/mybiz-by-makemytrip/reviews) — 4.5/5 stars (1125 reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) — 4.5/5 stars (931 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5679 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1577 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (382 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2468 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) --- ## Top Discussions ### SAP Concur - Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes > **Top comment:** "Yes, you are able to book rail tickets." - Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc." - Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments > **Top comment:** "9$ per month" - Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies. I used it in the past and required..." - Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..." ### itilite - Title: [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) — 2 comments, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) — 1 comment, 1 upvote > **Top comment:** "Hi Ravi, Thanks for the question! All ITILITE products are designed for b2b. However, every user has access to ITILITE Clique allowing them to book and..." - Title: [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sap-concur-vs-itilite)