--- title: CommentSold Reviews meta_title: 'CommentSold Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 78 reviews by the users' company size, role or industry to find out how CommentSold works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 78 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

CommentSold Reviews & Product Details

Profile Status

This profile is currently managed by CommentSold but has limited features.

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Pricing

Pricing provided by CommentSold.

Basic

$49 + 5% of sales
/month

Business

$149 + 3% of sales
/month

User Insights

Average based on 78 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

CommentSold Reviews (78)

Reviews

CommentSold Reviews (78)

4.7
78 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by CommentSold, which significantly streamlines the live selling process and invoicing. Many appreciate how it helps save time and enhances their sales experience, making it a valuable tool for their businesses. However, some users note limitations with integration issues with other platforms.
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G2 reviews are authentic and verified.
Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Terrible product, terrible customer support, impossible to cancel a subscription."
0/5
What do you like best about CommentSold?

Nothing, its buggy its broken, its a sham. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

No way to cancel a subscription, customer support doesn't care at all. An absolute dishonest business. Review collected by and hosted on G2.com.

SG
Shane G.
Small-Business (50 or fewer emp.)
"Co-Owner"
5/5
What do you like best about CommentSold?

CommentSold changed everything for us. We went from a very manual process to a fully automated system that eliminates labor cost and costly mistakes. We have access to experts at CommentSold who provide amazing support. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

CommentSold needs to upgrade the website capabilities for retailers. They are working on it. Review collected by and hosted on G2.com.

Cari K.
CK
Cari K.
Senior Product Lead
Small-Business (50 or fewer emp.)
"Fabulous Customer Service"
5/5
What do you like best about CommentSold?

Love that using CS saves me so much time - love that everything is streamlined in - website, app, inventory, POS, shipping - Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

I don't like the fact that using a 3rd party when I go live on FB, I do not get as many people watching the live. I feel it hinders my ability to get more customers streaming. Review collected by and hosted on G2.com.

Julie M.
JM
Julie M.
Owner
Small-Business (50 or fewer emp.)
"Expanding our sales market"
5/5
What do you like best about CommentSold?

We needed a way to reach our customers who were starting to get bored with the traditional emails and sales approaches. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

Our customer base is an older demographic and not computer savvy. It was a tough sell getting them to trust and download our app. This was on our end, not CommentSold though. But I would love to be able to print bar codes only as our live helpers instead of full sheets of paper. Review collected by and hosted on G2.com.

Angela A.
AA
Angela A.
School Bus Driver
Small-Business (50 or fewer emp.)
"Comment Sold was the ONLY CHOICE for Our Choice Jewelry"
5/5
What do you like best about CommentSold?

Ease of use! Super Helpful Chat Support if I hit a stumbling block Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

Wish I could customize sorts for Webstore Review collected by and hosted on G2.com.

Cara S.
CS
Cara S.
Business Owner
Small-Business (50 or fewer emp.)
"Commentsold is a great platform for live sellers"
4.5/5
What do you like best about CommentSold?

I really like the app for commentsold and the ease of using the app. I also like that it captures sold comments while live. I have not really used any other comment software for sales. Previously I invoiced for items claimed live. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

I dislike the fact that there is no POS system. It makes adding items in person bulky and slightly ridiculous. I have go to a different system for in store sales. I also would like to see integration with Klaviyo as their emails are 100% better than the marketing emails that currently go out from commentsold. Review collected by and hosted on G2.com.

ES
Elizabeth S.
Owner/Manager
Small-Business (50 or fewer emp.)
"So easy to use for Live Selling and Mobile App"
5/5
What do you like best about CommentSold?

This is so easy to use for Live Selling. I love the ease of use and the fact that CS takes care of all the invoicing. It's great that you can go live through so many platforms. Mobile App, facebook, Instagram and web site. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

I feel at times it can be hard to find an answer to a question easily even though there are a lot of tutorials. Maybe more FAQ sections. Review collected by and hosted on G2.com.

ZS
Zoe S.
Owner
Small-Business (50 or fewer emp.)
"Adding CommentSold to our business has helped in increase our online sales by 25%"
5/5
What do you like best about CommentSold?

The support has been great. It's easy to use and we love having the app! Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

I wish it integrated with Shopify a little better. There are small things, like having to rearrange the order or product photos on both platforms, that are a little frustrating. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"CommentSold's technology and top of class customer service make it an integral part of our business."
5/5
What do you like best about CommentSold?

The customer support is truly best of class. In all my years of working in technology, I've never had a company so responsive ... plus the software directly drives revenue! Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

It's not integrated into our POS and website so we have to double-entry inventory. Review collected by and hosted on G2.com.

Erin C.
EC
Erin C.
Boutique Owner
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about CommentSold?

I have loved my experience so far with Comment Sold. It has definitely made life more manageable, I don't have to worry about sending invoices and the ease of online selling and live selling is absolutely the best. Review collected by and hosted on G2.com.

What do you dislike about CommentSold?

I feel like my viewership and reach on social media has declined significantly, however, since I have started using Comment Sold. Review collected by and hosted on G2.com.

Questions about CommentSold? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 3 years ago

What is CommentSold used for?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity almost 4 years ago

Does CommentSold work with Shopify?

0 Upvotes
1
Join the conversation

Pricing Options

Pricing provided by CommentSold.

Basic

$49 + 5% of sales
/month

Business

$149 + 3% of sales
/month

Enterprise

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