# Checkmate Reviews **Vendor:** Checkmate **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.8/5.0 **Total Reviews:** 27 ## About Checkmate Pre-employment screening just got easy👌🏻 Checkmate is an easy-to-use online background screening and workforce compliance platform. We help businesses streamline pre-employment screening and reference checking, and stay on top of ongoing employee compliance, so their teams can focus on hiring the right people, faster. Trusted by global brands like Samsung, EY, and Woolworths, Checkmate automates background screening with an intuitive, mobile-friendly workflow. Candidates complete everything in minutes, and hiring teams gain real-time visibility into progress—all from one powerful dashboard. Operating in 190+ countries, Checkmate covers everything from identity verification and reference checks to criminal, employment, and right-to-work screenings. Whether hiring locally or globally, our platform ensures compliance with ever-changing regulations, reducing risk and keeping your business protected. Security and data privacy are at the core of Checkmate. As an ISO 27001 and SOC2-certified, GDPR-compliant platform, we adhere to the highest industry standards. Our commitment to safeguarding candidate and client data makes us a trusted partner for businesses worldwide. Checkmate integrates seamlessly with your existing hiring tech stack, connecting with leading ATS and HRIS platforms like Workday, SAP, SmartRecruiters, and BambooHR. No setup fees, no fixed contracts—just a fast, flexible way to simplify hiring. Our automated reference checking tool ensures a smooth, thorough, and fraud-resistant process, customisable to your needs. With a global reach and real-time reporting, hiring teams can make informed decisions quickly, improving both speed and accuracy. And if you ever need support? We’re here 24/7, ready to help. Join thousands of organisations worldwide using Checkmate to hire smarter, reduce admin, and deliver an outstanding candidate experience. Pre-employment screening and ongoing workforce compliance just got easy. ## Checkmate Pros & Cons **What users like:** - Users find Checkmate to be **very easy to use** , appreciating the seamless experience and excellent customer support. (6 reviews) - Users highlight the **quick and reliable background checking process** of Checkmate, appreciating its intuitive design and excellent support. (3 reviews) - Users appreciate the **time-saving automation** of Checkmate, making the background checking process efficient and stress-free. (3 reviews) - Users value the **quick and reliable background checks** provided by Checkmate, enhancing efficiency and user experience. (2 reviews) - Users commend the **effective communication** of Checkmate, ensuring a smooth and efficient background check process. (2 reviews) - Easy Integrations (2 reviews) - Implementation Ease (2 reviews) - Response Time (2 reviews) - Users value the **security** of Checkmate, ensuring trusted verifications and a seamless experience throughout the process. (2 reviews) - Users love the **clean and easy-to-use interface** of Checkmate, enhancing their overall experience and accessibility. (2 reviews) **What users dislike:** - Users experience **inefficient search functionality** in Checkmate, hindering their ability to quickly find necessary information. (1 reviews) - Users experience **slow technical support** with Checkmate, leading to frustrations during critical issues. (1 reviews) - Users desire more **detailed reporting** options in Checkmate for better insights and customization in compliance outputs. (1 reviews) - Users experience **process delays** related to third-party verifications, which can slightly hinder the overall efficiency of Checkmate. (1 reviews) - Users desire more **reference check templates** in Checkmate to enhance their functionality and efficiency. (1 reviews) - Verification Issues (1 reviews) ## Checkmate Reviews ### 1. A seamless and authentic experience **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | Talent Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Checkmate?** Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform itself is intuitive and easy to use. The candidate experience is smooth too – clear instructions and good communication keep things moving without unnecessary back-and-forth. On top of that, the support team is responsive and genuinely helpful, which makes implementation and day-to-day use a lot easier. **What do you dislike about Checkmate?** The reporting functionality could be a bit more detailed/customisable, especially for businesses that want deeper insights or to tailor compliance outputs. Occasionally there can be minor delays when external verifications depend on third parties, but that’s not unique to Checkmate – it’s just the nature of background checks. Overall, nothing that outweighs the positives. **What problems is Checkmate solving and how is that benefiting you?** Checkmate has taken what used to be a clunky, manual, and often slow background checking process and made it streamlined and consistent. Instead of chasing paperwork or relying on outdated providers, we now have a simple platform that automates checks, keeps candidates updated, and gives us peace of mind on compliance. It saves the team a huge amount of time, speeds up the hiring process, and creates a smoother experience for candidates – which is critical in a competitive market. ### 2. Effortless Integration and Global Reach at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Peggy L. | Senior Talent Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Checkmate?** Easy integration, service offers global coverage at a reasonable price. **What do you dislike about Checkmate?** To have integration with more ATS (e.g. Ashby) **What problems is Checkmate solving and how is that benefiting you?** Identity fraud and risk compliance ### 3. Checkmate saves time. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicola L. | Human Resource Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Checkmate?** Instead of getting stuck in the cycle of phone tag with referees, I can simply provide candidate details and let Checkmate do the work. I can create my own questionnaires, for a specific role or use one from Checkmates many pre-set Questionnaires. I feel secure knowing Checkmate, will verify the contact, so I know it is genuine. Checkmate saves time, and time is precious. **What do you dislike about Checkmate?** I can honestly say there is nothing I dislike about checkmate. The platform is simple and easy to use. **What problems is Checkmate solving and how is that benefiting you?** I no longer have to chase up referees for a reference. ### 4. Checkmate - Excellent Compliance Partners **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew H. | Talent Acquisition Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Checkmate?** Very easy and seamless system, Customer support and client management interaction is fantastic. They do an excellent job of putting resource behind their product to ensure their are not delays in checks due to user or document upload error's rather than waiting for issues to be raised. Our client manager was extremely knowledgable about New Zealand compliance and recruitment including future legislation changes e.t.c **What do you dislike about Checkmate?** Could use a little more self-help options for online management **What problems is Checkmate solving and how is that benefiting you?** Reference checking, License checking, Criminal history checking. Turn-around time on all of these pre-employment requirements ### 5. I love it **Rating:** 5.0/5.0 stars **Reviewed by:** Maroon A. | HR Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Checkmate?** The software is user friendly, easy to use, and saves time. I would recommend it to my colleagues and I enjoy using it. **What do you dislike about Checkmate?** I would suggest to add the feature, filter by me and be able to stay on the filter even if I refresh the page.. **What problems is Checkmate solving and how is that benefiting you?** The reference check would highlight if there is any gap between the employee and the employer data provided. Which is a good reference. At the end of the daty if someone is lying, it may show and it may not. But at the end of the day, I am happy using this software. ### 6. Easy to start working with and quick results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Checkmate?** It's easy to get started and run background checks/reference checks. There's not really much of a learning curve, it's pretty straight forward. **What do you dislike about Checkmate?** I wish there were more reference check templates. **What problems is Checkmate solving and how is that benefiting you?** We use it to run background checks and reference checks, I love that these are both in the same place for us now. ### 7. Great team and would highly recommend Checkmate **Rating:** 5.0/5.0 stars **Reviewed by:** Trina J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Checkmate?** Automation, user friendly for users, support available 24/7 and the dashboard and customer service has been nothing short of awesome **What do you dislike about Checkmate?** Speed of some police checks but not Checkmate's fault but that of the ministry of justice, otherwise it's super easy and very efficient to see results back **What problems is Checkmate solving and how is that benefiting you?** Speed to market, ease of use by those completing the reference ### 8. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Angel M. | Talent Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Checkmate?** Quick and easy to use. Less admin for everyone to focus on the important stuff. **What do you dislike about Checkmate?** nothing so far love their support team they are very responsive. **What problems is Checkmate solving and how is that benefiting you?** reduce admin. Love the IP recognization featuare which allow us to know candidates are being honest. ### 9. User friendly and assists with streamlining a process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Checkmate?** Dashboard, turnaround time, ease of access/use. **What do you dislike about Checkmate?** Technical support can be a little slow at times. **What problems is Checkmate solving and how is that benefiting you?** Streamlining a large volume of recruitment, and allowing us to undertake many pre-employment checks quickly. ### 10. Fantastic Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Checkmate?** Great product with a clean, easy-to-use interface. **What do you dislike about Checkmate?** There is nothing I dislike about the product. **What problems is Checkmate solving and how is that benefiting you?** Streamlining of reference and background checks ### 11. Enabled us to shorten recruitment timeframes **Rating:** 4.5/5.0 stars **Reviewed by:** Jemma L. | Culture & Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Checkmate?** Checkmate has enabled MIT to enhance the candidate experience while giving back our Talent Team valuable time. The tool is customisable to our needs and brand, really appreciate the flexibility of logic flow and question types. The platform is easy to use. The fraud detection tool is helpful. The Checkmate team is helpful and responsive. The tool has resulted in us shortening our recruitment timeframes. **What do you dislike about Checkmate?** We had a few speedbumps during the integration process, this delayed our ability to get up and running. However, we got there in the end! Would be good to be able to add one-off questions to logic-flow templates, without needing to have the Checkmate team set this up. **What problems is Checkmate solving and how is that benefiting you?** Speeding up our recruitment timeframes. Fraud detection. Enhanced recruitment experiences. ### 12. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Aman D. | Member Board Of Directors, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Checkmate?** Great system that can do a number of background checks. This has worked nicely integrated into our ATS system. Great support and very competitive on price compared to other players in the market. **What do you dislike about Checkmate?** Nothing that we can say at all about this product. **What problems is Checkmate solving and how is that benefiting you?** Streamlining admin processes around reference and background checking ### 13. Quick and hassle free! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny W. | Group Recruitment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Checkmate?** It is integrated with our ATS with a simple interface and therefore really easy to use. More importantly, cuts down admin time. The Checkmate team is also really great to work with. Very responsive! **What do you dislike about Checkmate?** Nothing at all. We are currently only using the background checking function. **What problems is Checkmate solving and how is that benefiting you?** Saving lots of admin time and by streamlining our process. ### 14. Checkmate takes the hassle out of reference checking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2022 **What do you like best about Checkmate?** Very easy to use software that speeds up the whole reference check process. I find that referees seem to respond much more quickly to an email. **What do you dislike about Checkmate?** I'm looking forward to better integration with our ATS. **What problems is Checkmate solving and how is that benefiting you?** Checkmate gives me back time. Having candidates supply their own referees with reminders coming from Checkmate is great ### 15. Awesome product that's easy to use, customizable and well supported! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | Human Resources Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Checkmate?** The level of customization and usability within Checkmate means that you can customise the platform to fit the needs of your organisation best. It also allowed us at Vodafone New Zealand to create a more engaging candidate experience at the reference checking stage of our process, utilising a greater degree of branded messaging touchpoints to help strengthen the overall candidate journey. **What do you dislike about Checkmate?** So far, having used Checkmate for the past year, we've yet to encounter any real pain points with the platform and if anything it's been a resounding success, particularly when compared with previous platforms that we used. **What problems is Checkmate solving and how is that benefiting you?** A greater level of cohesion and reliability on references, more straightforward navigation, and efficient customisation. We've witnessed clear improvements, particularly on the candidate journey side of things, with a greater degree of Vodafone New Zealand branding, ease of candidate access and overall reliability of the checkmate platform. ### 16. Simple and effective one-stop shop **Rating:** 4.5/5.0 stars **Reviewed by:** Keith M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Checkmate?** Very cost effective against competitors in NZ market; simple UX and one-stop shop for all our probity checks; great bunch of guys who are super responsive; **What do you dislike about Checkmate?** We had some challenges with AML processes but team were super helpful in resolving **What problems is Checkmate solving and how is that benefiting you?** consolidates multiple probilty checking into one platform. ### 17. Having Checkmate as partner allows us to focus on screening and gives us full confidence! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Checkmate?** That you automate reminders to the candidates and the referees about completing our request for references and checks. That you can detect suspicious references. **What do you dislike about Checkmate?** I can't think of anything I dislike yet. Sure there are bumps especially when setting up but the team is readily available for support. **What problems is Checkmate solving and how is that benefiting you?** The turnaround time for getting completed checks, that you can ensure that we're getting valid reference checks. ### 18. A great reference checking tool that saves the organisation time and money! **Rating:** 4.5/5.0 stars **Reviewed by:** Sian C. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Checkmate?** I love that it is quick and easy to process reference checks and that it is convenient for both parties to fill it in when they are able too instead of waiting for a good time to talk to the referee **What do you dislike about Checkmate?** Sometimes it stalls the process if candidates haven't put their ID in correctly but it's normally resolved quite fast **What problems is Checkmate solving and how is that benefiting you?** ACC checks have been awesome for checking references as we didn't have the capacity to do previously ### 19. Check mate makes it easy to organise your applications, and stay on top of things. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie B. | Talent Acquisition Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2021 **What do you like best about Checkmate?** The to-do list and email reminders, and ease of communicating with candidates and hiriung teams. **What do you dislike about Checkmate?** Not being able to sort candidates into silos is easier. **What problems is Checkmate solving and how is that benefiting you?** We are staying on top of many tasks. Can communicate with applicants and hiring teams easily. ### 20. It has been amazing using Checkmate for our reference checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Checkmate?** Checkmate helped me to offload all the manual stuff in relation to reference checks and background checks.I now have time to focus on my work :) **What do you dislike about Checkmate?** Nothing! From setting the system up to using it, it has been bliss. Thanks to the team for support and prompt responses when needed. **What problems is Checkmate solving and how is that benefiting you?** Reference checks are a big one for us. Checkmate helps us to ensure that there is no potential fraud that may occur and give us a piece of mind that the process is completed. ### 21. Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Jess F. | People and Culture Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Checkmate?** The user-friendly system and the time and money it has saved us **What do you dislike about Checkmate?** Honestly, there isn't anything I dislike about the system. **What problems is Checkmate solving and how is that benefiting you?** The speed at which we get Reference Checks back, this has meant our recruitment process is a lot more efficient. ### 22. Scott and the team have been great to work with and made our onboarding process a lot quicker! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Checkmate?** Quick to respond to queries and team are helpful. Scott has been great in fixing any issues we may have. **What do you dislike about Checkmate?** Nothing, been great to work with, and very responsive **What problems is Checkmate solving and how is that benefiting you?** Quicker turn around times for reference checking and other background checks. More simplified recruitment process for candidates ### 23. Makes life a lot easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about Checkmate?** It's straight forward and takes a lot of the manual grind out of checking references, letting me focus on other important things. And the Checkmate team has been nothing short of awesome to work with. They're always keen and quick to help and they listen to feedback. Being able to both check references and perform background checks in a single solution is a huge help. In the past, either one of them has been manual or I've had to swap between two different solutions. Having it all in a single spot is really useful. **What do you dislike about Checkmate?** No real problems with this solution. I'm excited to see what new features come out as the Checkmate team continues to develop it. **What problems is Checkmate solving and how is that benefiting you?** Reference checking and doing background checks can be a huge grind and uses up a lot of time and energy, Checkmate streamlines the whole process and cuts down on administration time; which means we can focus on other core functions within the business. ### 24. Quicker, more cost effective and better candidate experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Checkmate?** All our checks are in one place and easily accessible and we don't have to spend time chasing candidates to complete checks. **What do you dislike about Checkmate?** Integration with our HRIS and no medical (although I know both these things are being worked on!) **What problems is Checkmate solving and how is that benefiting you?** We have been able to remove headcount from our team as the candidate pre employment checking process takes so much less time and is now all in one place. Our candidates also have a far more enjoyable experience and we don't have to spend time chasing them to complete their checks. ### 25. Great service and a great system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Checkmate?** Easy to use, simple interface. Really responsive customer support team. We've enjoyed watching the product develop over the few months. Lot's of exciting things ahead. Innovative and forward thinking! **What do you dislike about Checkmate?** We haven't come across anything which we didn't like, any minor issues were quickly fixed! **What problems is Checkmate solving and how is that benefiting you?** We wanted to improve our systems and processes and streamline our recruitment processes. Checkmate helps with all of this and more. ### 26. Nice and easy system to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2020 **What do you like best about Checkmate?** Being able to customise questions whenever we need to, being fully branded is excellent and the speed in which we're receiving the completed checks is great. Being mobile so candidates and referees get SMS's and emails really helps us too. **What do you dislike about Checkmate?** Very rarely have we had any issues, but sometimes we'd like to be able to control how often reminders are sent, but I understand they're adding this to the next feature release **Recommendations to others considering Checkmate:** Take the free trial, nice and easy way to see it in action. **What problems is Checkmate solving and how is that benefiting you?** Streamlines our hiring process, we work as a small team with multiple roles so it really helps to alleviate the stress and workload. ### 27. Checkmate A++ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2020 **What do you like best about Checkmate?** The end-to-end process makes the Checkmate experience an enjoyable one both from our business perspective, but also that candidates perspective (from what they have relayed to us). **What do you dislike about Checkmate?** Support for international background checking, which I've been told is on it's way. **What problems is Checkmate solving and how is that benefiting you?** The time it takes to goes through the hiring process is significantly reduced using the Checkmate app ## Checkmate Discussions - [What is Checkmate used for?](https://www.g2.com/discussions/what-is-checkmate-used-for) - [View Checkmate pricing details and edition comparison](https://www.g2.com/products/checkmate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+02%3A45%3A57+-0500&secure%5Bsession_id%5D=3d495c97-434d-415e-9050-4653dfbc6079&secure%5Btoken%5D=0c689b3b784f90d5c0d0afaf244a4c42eff1acd1a29e47b2957a27b007997103&format=llm_user) ## Checkmate Integrations - [Avature](https://www.g2.com/products/avature/reviews) - [Bamboo](https://www.g2.com/products/bamboo/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Expr3ss](https://www.g2.com/products/expr3ss/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Humanforce](https://www.g2.com/products/humanforce/reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [JobAdder](https://www.g2.com/products/jobadder/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [PageUp](https://www.g2.com/products/pageup/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [SnapHire](https://www.g2.com/products/snaphire/reviews) - [Springboard](https://www.g2.com/products/springboard/reviews) - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) ## Checkmate Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Checkmate Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (475 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (389 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (503 reviews)