# Checkmate vs Xref Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Xref excels in user satisfaction, boasting a significantly higher overall score compared to Checkmate. Users appreciate its **ease of use** , noting that it is "easy to navigate through" and allows for a quick submission process, making it a preferred choice for many.
- **According to verified reviews** , Checkmate shines in its **automation capabilities** , which users find saves considerable admin time. One reviewer highlighted that the platform makes the background checking process "quick, reliable, and straightforward," enhancing the overall efficiency of the hiring process.
- **Users say** that Xref provides a transparent experience, allowing them to "see the progress of checks easily." This feature is particularly valued by those who need to keep track of multiple candidate screenings simultaneously, making it a strong contender for organizations with high-volume hiring needs.
- **Reviewers mention** that Checkmate's integration capabilities are a standout feature, with one user noting its "easy integration" and "global coverage at a reasonable price." This makes it an attractive option for companies looking to streamline their background checking processes across different regions.
- **G2 reviewers highlight** that while Xref has a robust feature set, it faces challenges in matching specific workflow needs for some users. This is reflected in feedback about configuration difficulties, which can hinder the overall experience for those with unique requirements.
- **According to recent user feedback** , both platforms offer solid support, but Checkmate edges out slightly with its perfect score in being a good business partner. Users appreciate the ability to create custom questionnaires, which adds a layer of personalization to the background checking process, enhancing the candidate experience.



| | Checkmate | Xref | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 28 | 482 | 
| **Largest Market Segment** | Mid-Market (60.7% of reviews) | Mid-Market (45.4% of reviews) | 
| **Entry Level Price** | $170 10 | $840.00 25 employee turnover cap Per Year | 

---
## Top Pros & Cons

### Checkmate

Pros:
- Ease of Use (6 reviews)
- Positive Experience (3 reviews)

Cons:
- Inefficient Search Functionality (1 reviews)
- Poor Customer Support (1 reviews)

### Xref

Pros:
- Ease of Use (39 reviews)
- Speed (23 reviews)

Cons:
- Reporting Issues (9 reviews)
- Intrusive Notifications (5 reviews)

---
## Ratings Comparison
| Rating | Checkmate | Xref | 
|---|---|---|
  | **Meets Requirements** | 9.6 (21 reviews) | 9.3 (385 reviews) | 
  | **Ease of Use** | 9.7 (21 reviews) | 9.3 (407 reviews) | 
  | **Ease of Setup** | 9.5 (10 reviews) | 9.2 (209 reviews) | 
  | **Ease of Admin** | 9.6 (8 reviews) | 9.1 (202 reviews) | 
  | **Quality of Support** | 9.4 (21 reviews) | 9.3 (366 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (8 reviews) | 9.5 (199 reviews) | 
  | **Product Direction (% positive)** | 10.0 (19 reviews) | 9.3 (384 reviews) | 

---
## Pricing

### Checkmate

#### Entry-Level Pricing

Plan: Bundled Discount Options

Price: $170 10

Description: Talk to our team about assembling a bundled plan designed to save you money


[Browse all 2 editions](https://www.g2.com/products/checkmate/pricing)

#### Free Trial

Yes

### Xref

#### Entry-Level Pricing

Plan: Starter

Price: $840.00 25 employee turnover cap Per Year

Description: Ideal for organisations with up to 75 employees and a typical employee turnover rate.

Key Features:
- All standard features plus
- Automated Talent Pooling
- Multi Language

[Browse all 5 editions](https://www.g2.com/products/xref-xref/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Background Check Administration

| Feature | Checkmate | Xref | 
|---|---|---|
| **Screening and Assessments** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Background Check Data

| Feature | Checkmate | Xref | 
|---|---|---|
| **Real-Time Tracking** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Background Check Additional Functionality

| Feature | Checkmate | Xref | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### AI Insight Check - Background Check

| Feature | Checkmate | Xref | 
|---|---|---|
| **Insight Check** | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Checkmate | Xref | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | 9.0/10 | 13 |
| **Xref** | 8.7/10 | 316 |

#### Platform Content

| Feature | Checkmate | Xref | 
|---|---|---|
| **Templates** | 9.3 (12 reviews) | 8.5 (288 reviews) | 
| **Automated** | 9.4 (13 reviews) | 8.9 (290 reviews) | 
| **Reports** | 8.6 (11 reviews) | 8.6 (278 reviews) | 

#### Platform Basics

| Feature | Checkmate | Xref | 
|---|---|---|
| **Optimization** | 9.1 (11 reviews) | 8.8 (280 reviews) | 
| **Interoperability** | 8.3 (13 reviews) | 8.3 (241 reviews) | 
| **Performance** | 9.6 (13 reviews) | 9.1 (296 reviews) | 

#### Platform Additional Functionality

| Feature | Checkmate | Xref | 
|---|---|---|
| **Integrations** | 8.0 (10 reviews) | 8.2 (240 reviews) | 
| **Identity verification** | 8.9 (12 reviews) | 8.6 (264 reviews) | 
| **Fraud detection** | 9.2 (12 reviews) | 9.1 (283 reviews) | 
| **Custom branding** | 8.8 (12 reviews) | 8.6 (275 reviews) | 

#### Platform Data

| Feature | Checkmate | Xref | 
|---|---|---|
| **Visualization** | 9.2 (11 reviews) | 8.6 (277 reviews) | 
| **Security and Compliance** | 9.0 (12 reviews) | 9.0 (294 reviews) | 
| **Alerts and Notifications** | 9.4 (12 reviews) | 8.9 (301 reviews) | 
| **GDPR Compliant** | 8.5 (9 reviews) | 8.5 (231 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | 7.9/10 | 16 |

#### Performance reviews

| Feature | Checkmate | Xref | 
|---|---|---|
| **customizable forms** | Not enough data | 7.4 (16 reviews) | 
| **360 reviews** | Not enough data | 8.9 (16 reviews) | 

#### Feedback

| Feature | Checkmate | Xref | 
|---|---|---|
| **requesting feedback** | Not enough data | 7.5 (16 reviews) | 
| **continuous feedback** | Not enough data | 7.5 (16 reviews) | 

#### Data

| Feature | Checkmate | Xref | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | 8.5 (16 reviews) | 
| **Historical Analysis** | Not enough data | 8.0 (16 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Checkmate | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Checkmate | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | 7.9/10 | 237 |

#### Platform Basics

| Feature | Checkmate | Xref | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 7.8 (32 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.5 (32 reviews) | 
| **Interoperability** | Not enough data | 6.3 (29 reviews) | 

#### Platform Content

| Feature | Checkmate | Xref | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.5 (32 reviews) | 
| **Survey Customization** | Not enough data | 8.1 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Science-based templates** | Not enough data | 8.1 (30 reviews) | 

#### Platform Additional Functionality

| Feature | Checkmate | Xref | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Peer Recognition** | Not enough data | 7.5 (8 reviews) | 
| **Social Feedback Portal** | Not enough data | 6.5 (8 reviews) | 

#### Platform

| Feature | Checkmate | Xref | 
|---|---|---|
| **Customization ** | Not enough data | 8.2 (211 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (162 reviews) | 
| **Internationalization** | Not enough data | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (204 reviews) | 
| **Performance** | Not enough data | 9.2 (221 reviews) | 
| **Mobility** | Not enough data | 8.8 (207 reviews) | 
| **Reporting** | Not enough data | 8.3 (194 reviews) | 
| **Dashboards** | Not enough data | 8.7 (213 reviews) | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Checkmate** | N/A | N/A |
| **Xref** | 8.6/10 | 237 |

#### Platform

| Feature | Checkmate | Xref | 
|---|---|---|
| **Customization ** | Not enough data | 8.2 (211 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (162 reviews) | 
| **Internationalization** | Not enough data | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (204 reviews) | 
| **Performance** | Not enough data | 9.2 (221 reviews) | 
| **Mobility** | Not enough data | 8.8 (207 reviews) | 
| **Reporting** | Not enough data | 8.3 (194 reviews) | 
| **Dashboards** | Not enough data | 8.7 (213 reviews) | 

---
## Categories
**Shared Categories (1):** [Reference Check Software](https://www.g2.com/categories/reference-check)

**Unique to Checkmate (1):** [Background Check Software](https://www.g2.com/categories/background-check)

**Unique to Xref (2):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [360 Feedback Software](https://www.g2.com/categories/360-feedback-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Checkmate | Xref | 
|---|---|---|
| **Small-Business** | 21.4% | 9.3% | 
| **Mid-Market** | 60.7% | 45.4% | 
| **Enterprise** | 17.9% | 45.2% | 

### By Industry

#### Checkmate

- **Staffing and Recruiting:** 14.3%
- **Computer Software:** 14.3%
- **Information Technology and Services:** 14.3%
- **Food Production:** 7.1%
- **Higher Education:** 7.1%
- **Internet:** 3.6%
- **Hospital & Health Care:** 3.6%
- **Mechanical or Industrial Engineering:** 3.6%
- **Primary/Secondary Education:** 3.6%
- **Food & Beverages:** 3.6%
- **Other:** 25.0%

#### Xref

- **Hospital & Health Care:** 11.4%
- **Staffing and Recruiting:** 11.2%
- **Non-Profit Organization Management:** 8.0%
- **Information Technology and Services:** 4.9%
- **Education Management:** 3.8%
- **Higher Education:** 3.4%
- **Insurance:** 3.0%
- **Human Resources:** 3.0%
- **Construction:** 3.0%
- **Financial Services:** 3.0%
- **Other:** 45.5%

---
## Alternatives

### Alternatives to Checkmate

- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6538 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1716 reviews)
- [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) — 4.6/5 stars (280 reviews)
- [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) — 4.8/5 stars (241 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (188 reviews)

### Alternatives to Xref

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2204 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5239 reviews)
- [Keka](https://www.g2.com/products/keka/reviews) — 4.5/5 stars (2022 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1905 reviews)
- [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10891 reviews)
- [Achievers](https://www.g2.com/products/achievers/reviews) — 4.6/5 stars (9597 reviews)

---
## Top Discussions

### Checkmate

No discussions available for this product.

### Xref

- Title: [How is it possible to see if an employee has received and read an Xref invite?](https://www.g2.com/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) — 2 comments, 1 upvote
  > **Top comment:** "I receive an email from Xref"
- Title: [What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.](https://www.g2.com/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for your question, Andrea. If a candidate discovers that the email they originally entered was incorrect, they can simply re-enter the reference (as..."
- Title: [Is it possible to understand the reason for why referee's decline an XRef request?](https://www.g2.com/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question! For confidentiality reasons, we are unable to request that the reference offers an explanation for declining to provide feedback...."
- Title: [I have a hesitation to submit references requests on Friday due to weekend approaching](https://www.g2.com/discussions/i-have-a-hesitation-to-submit-references-requests-on-friday-due-to-weekend-approaching) — 1 comment, 1 upvote
  > **Top comment:** "We encourage hiring managers to send reference requests during working days, however, many organizations have seen references returned over the weekend after..."
- Title: [How does Xref compare to other online reference check companies?](https://www.g2.com/discussions/how-does-xref-compare-to-other-online-reference-check-companies) — 1 comment, 1 upvote
  > **Top comment:** "Xref is a global business, which meets the highest standards of compliance and is trusted by companies all over the world to make their reference, ID and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/checkmate-vs-xref-xref)