G2 reviewers report that Xref excels in user satisfaction, boasting a significantly higher overall score compared to Checkmate. Users appreciate its ease of use, noting that it is "easy to navigate through" and allows for a quick submission process, making it a preferred choice for many.
According to verified reviews, Checkmate shines in its automation capabilities, which users find saves considerable admin time. One reviewer highlighted that the platform makes the background checking process "quick, reliable, and straightforward," enhancing the overall efficiency of the hiring process.
Users say that Xref provides a transparent experience, allowing them to "see the progress of checks easily." This feature is particularly valued by those who need to keep track of multiple candidate screenings simultaneously, making it a strong contender for organizations with high-volume hiring needs.
Reviewers mention that Checkmate's integration capabilities are a standout feature, with one user noting its "easy integration" and "global coverage at a reasonable price." This makes it an attractive option for companies looking to streamline their background checking processes across different regions.
G2 reviewers highlight that while Xref has a robust feature set, it faces challenges in matching specific workflow needs for some users. This is reflected in feedback about configuration difficulties, which can hinder the overall experience for those with unique requirements.
According to recent user feedback, both platforms offer solid support, but Checkmate edges out slightly with its perfect score in being a good business partner. Users appreciate the ability to create custom questionnaires, which adds a layer of personalization to the background checking process, enhancing the candidate experience.
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What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.
2 Comments
Official Response from Xref
Thanks for your question, Andrea. If a candidate discovers that the email they originally entered was incorrect, they can simply re-enter the reference (as...Read more
Is it possible to understand the reason for why referee's decline an XRef request?
1 Comment
X
Thanks for your question! For confidentiality reasons, we are unable to request that the reference offers an explanation for declining to provide feedback....Read more
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