--- title: CareTime Reviews meta_title: 'CareTime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CareTime works for a business like yours. aggregate_rating: rating_value: 2.8 review_count: 4 scale: '5' date_modified: '2026-10-23' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

CareTime Reviews & Product Details

CareTime Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CareTime, and what problem is it built to solve?

CareTime is software for home care agencies, built to help manage scheduling, billing, payroll, and client management. It also includes electronic visit verification (EVV) to support accurate reporting and care coordination.

What languages does CareTime support?

CareTime supports 1 language: English.

What company sizes is CareTime designed for?

CareTime is designed for organizations across these company sizes:
  • Self-employed
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 201–500 employees
  • 501–1,000 employees

Which industries is CareTime built to serve?

CareTime is built to serve these industries:
  • Consumer Services
  • Hospital & Health Care
  • Health, Wellness and Fitness
  • Non-Profit Organization Management

Does CareTime offer an open API, and what does it integrate with?

CareTime does not offer an open API.

What support options are available, and is live/human support included?

Support options include phone, email/help desk, and chat.

What training resources are available to help teams get started?

CareTime provides several training resources to help teams get started:
  • Webinars
  • Videos
  • Live online training
  • In-person training
  • Documentation

CareTime Reviews (4)

Reviews

CareTime Reviews (4)

2.8
4 reviews
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VW
Vienna W.
Employee Support
Mid-Market (51-1000 emp.)
"Far from Good"
0/5
What do you like best about CareTime?

Quick onboarding for Employees. There has been more problems than solutions and a false assurance for help. Review collected by and hosted on G2.com.

What do you dislike about CareTime?

Lack of assistance. Rounded numbers for hours recorded. No payroll report export file. Extreme lack of response and consistent issues with no result. Was promised many features and assistance that has not happened. Makes us lose credibility and trust in our business because of CareTime's consistent errors and lack of assistance for the issues and errors. Review collected by and hosted on G2.com.

Melissa R.
MR
Melissa R.
Direct Support Professional
Mid-Market (51-1000 emp.)
"Great for home health care"
4/5
What do you like best about CareTime?

This really works well for home health care. It's easy to use, self explanatory and very helpful. Great for charting. Review collected by and hosted on G2.com.

What do you dislike about CareTime?

Nothing really. It seems to work great across all devices. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Caretime software review"
4.5/5
What do you like best about CareTime?

the ease of the software won me over. I will continue to use this software in the future. Review collected by and hosted on G2.com.

What do you dislike about CareTime?

There is currently nothing wrong with the software I used. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Neutral thoughts"
2.5/5
What do you like best about CareTime?

Ease of calling and clarity of the verbiage. Review collected by and hosted on G2.com.

What do you dislike about CareTime?

Can't go back if you hit wrong choice. End up hanging up and starting over. Review collected by and hosted on G2.com.

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What is Caretime used for?

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.