# Cacoo Reviews **Vendor:** Nulab Inc. **Category:** [Diagramming Software](https://www.g2.com/categories/diagramming) **Average Rating:** 4.5/5.0 **Total Reviews:** 234 ## About Cacoo Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo's intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo's user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently. ## Cacoo Pros & Cons **What users like:** - Users value the **variety of templates** in Cacoo, enabling quick starts for collaboration and design sessions. (9 reviews) - Users appreciate the **ease of use** of Cacoo, finding the intuitive interface perfect for quick collaboration. (7 reviews) - Users appreciate the **intuitive interface** of Cacoo, enabling quick collaboration and ease of use. (7 reviews) - Users value the **real-time collaboration** features of Cacoo, enhancing teamwork and streamlining project processes effectively. (6 reviews) - Users value the **real-time collaboration** feature of Cacoo, enhancing teamwork and streamlining project processes effectively. (5 reviews) - Users value Cacoo's **versatility** , enhancing collaboration, documentation, and accessibility for all team members. (5 reviews) - Users value Cacoo for its **user-friendly design and real-time collaboration** , enhancing teamwork and productivity in diagramming tasks. (4 reviews) - Users appreciate the **seamless integrations** of Cacoo, enhancing productivity and collaboration across various platforms. (4 reviews) - Creativity (3 reviews) - Customizability (3 reviews) **What users dislike:** - Users find Cacoo's **limited features** restrictive, particularly in diagram options and advanced integrations. (7 reviews) - Users note the **missing features** in Cacoo, especially regarding limited diagrams and inadequate integration options. (4 reviews) - Users find the **difficult navigation** in Cacoo frustrating, particularly when adding items and analyzing system improvements. (3 reviews) - Users find the **limited number of templates** on Cacoo's free account restricts their diagramming capabilities significantly. (3 reviews) - Users find the **complexity** of Cacoo can hinder productivity, especially with large or detailed diagrams. (2 reviews) - Users find the **difficult movement** of elements in Cacoo frustrating, hindering a smooth and efficient workflow. (2 reviews) - Lack of Tutorials (2 reviews) - Limited Free Access (2 reviews) - Login Issues (2 reviews) - Call Issues (1 reviews) ## Cacoo Reviews ### 1. User friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa A. | Gerente Control de Costos, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** One thing I really like about Cacoo is how easy it is to collaborate with the team in real time. The interface is intuitive, which makes creating diagrams and organizing ideas very efficient. I also appreciate the variety of templates and the integration with other tools, which helps improve workflow and communication. **What do you dislike about Cacoo?** As for improvements, it would be great if Cacoo could offer more advanced customization options for diagrams. **What problems is Cacoo solving and how is that benefiting you?** I used to make organigrams for projects **Official Response from Cheryl Qian:** > Hi Vanessa, Thank you for your positive feedback! We're happy to hear that you haven't encountered any issues with the app so far. ### 2. Cacoo a friendly diagramming tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jack H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Cacoo?** Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can co-create flowcharts, wireframes, mind maps, and network diagrams, all within a clean, intuitive interface. It supports simultaneous editing, commenting, and revision history, making remote teamwork seamless. The variety of templates and integrations with tools like Google Drive, Slack, and Confluence boost productivity. Its cloud-based nature means access from anywhere, without worrying about version control. Overall, Cacoo stands out for making visual communication and collaborative design both efficient and enjoyable. **What do you dislike about Cacoo?** Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more robust tools like Lucidchart or Visio, which can be limiting for power users. Performance with Complex Diagrams: When working on large or highly detailed diagrams, Cacoo can sometimes lag or slow down, especially in browsers with many open tabs or lower system resources. This can hinder productivity during intense collaborative sessions. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helps me solve the challenge of working on diagrams collaboratively without the hassle of emailing files or losing track of changes. With its real-time editing and commenting features, I can work with my team seamlessly, no matter where we are. This has saved me time and made communication much clearer during projects. I also benefit from its wide range of templates, which help me start quickly and stay organized. Overall, Cacoo makes it easier for me to visualize ideas, get instant feedback, and keep everyone on the same page during planning and design work. **Official Response from Diandra Rodriguez:** > Dear Jack, Thank you for your thoughtful and detailed review! We're thrilled to hear that Cacoo's real-time collaboration, intuitive interface, and integrations are helping streamline your team's visual communication and planning. Your feedback on advanced features and performance with complex diagrams is greatly appreciated— We will pass this feedback along to our team for review. We're glad Cacoo is saving you time and helping your team stay aligned! Thank you again for your review. Please feel free to let us know if you have any questions or comments at: https://nulab.com/contact/ ### 3. Lightweight diagramming tool with room to grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Cacoo?** I really appreciate how easy it is to start working with Cacoo right away. The interface feels intuitive for anyone familiar with collaborative tools like Miro or Notion. I also like the template variety — it's a quick way to get going without starting from scratch. **What do you dislike about Cacoo?** Onboarding feels a bit fragmented — helpful elements like Cacoo Academy or demo calls are not easily discoverable. I also experienced some friction when following links from onboarding emails — I was prompted to log in again even though I was already active in the tool. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helps me quickly visualize and communicate ideas in a collaborative format without the overhead of heavyweight tools. It's especially useful for early-stage thinking — whether it's mapping product strategy, building user journeys, or aligning with stakeholders. The simplicity of the interface means I can focus on content and flow, not the tool itself. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers feedback! Great to hear that you find Cacoo's UI to be simple and intuitive, and that you like the templates' variety, helping you to quickly visualize and communicate ideas. Thank you for your feedback on the onboarding process as well, we have shared it with our team to review. ### 4. It is beginner-friendly and easy to navigate. I enjoyed using it. **Rating:** 5.0/5.0 stars **Reviewed by:** Canddy M. | unemployed, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Cacoo?** It works well with Google, requires no installation, so I don’t have to worry about storage space, and it offers great features. **What do you dislike about Cacoo?** The free plan is limited to only 6 sheets **What problems is Cacoo solving and how is that benefiting you?** Cacoo solves the problem of complex diagramming and team collaboration by providing an easy-to-use, cloud-based platform. It helps me create clear visuals like flowcharts, mind maps, and wireframes without needing any software installation. The real-time collaboration and Google integration make it easy to work with others and access my work from anywhere. This has improved my productivity and made team communication more efficient. **Official Response from Diandra Rodriguez:** > Dear Canddy, Thanks for the great feedback! We're glad Cacoo’s cloud-based features and Google integration are boosting your productivity and teamwork. We hear you on the free plan limitations—your input helps us improve the experience for all users! Please feel free to reach out to us if you have any questions at: https://nulab.com/contact/ ### 5. Cacoo in higher education **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Cacoo?** I found Cacoo very easy to use. I am a part of a foundational grant that is establishing new processes for upcoming grants in the future, it helped to streamline the communication of the pathways that each department should take t get tasks completed for participants. **What do you dislike about Cacoo?** Initially it was challenging to get the template to place items where I needed them to be. After getting familiar with how to navigate it, I was able to use it effortlessly. The features where nice to have available. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helped to streamline processes for a foundational grant at a community college for incoming participants. **Official Response from Diandra Rodriguez:** > Dear customer, Thanks for sharing your review! We're glad Cacoo helped streamline communication and processes for your grant work. It's great to hear that once you got familiar with the tools, things flowed smoothly. We appreciate your feedback! ### 6. Architect design is better now **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** With Cacoo it has been better for our team to design the architecture of existing and new applications, we can collaboratively expose our ideas, we have had a better vision of what we want to develop and we have made life easier for new team members when they need to learn about our applications. The functionality of integrating with Wiki is great for creating documentation with diagrams. **What do you dislike about Cacoo?** It would be amazing to have a manner to mark things inside the diagrams, this could help us in the presentation of diagrams to the team. **What problems is Cacoo solving and how is that benefiting you?** The design of the architecture of our applications is the main reason for using Cacoo in our team, it has been our best tool for these cases. The functionality of integrating with Wiki is great for creating documentation with diagrams. **Official Response from Jelena Djukic:** > Dear Customer, Thank you for your review, we love to hear our customers feedback. We are above delighted to hear that Cacoo is helping your team with your work and making your life easier, considering it the best tool. Our team is constantly working on improving the product, so we appreciate your suggestions about marking inside diagrams, and we will consider them. ### 7. Great for visual collaboration and real-time diagrams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Cacoo?** Cacoo is intuitive and fast, with a beautiful and clean interface that makes it easy to collaborate on diagrams in real time. I particularly appreciate the wide range of templates, shapes, and team features which make it ideal for brainstorming and technical design sessions. **What do you dislike about Cacoo?** The version history and change-tracking features could be more advanced. Also, while integrations are decent, some key third-party tools (like advanced project management platforms) could benefit from deeper, native integrations. Export options sometimes lack flexibility in terms of format and resolution. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helps streamline the creation of diagrams and collaborative visual documentation. It removes the friction of version control during team work and replaces static diagram tools with a real-time, cloud-based alternative. This saves time during design workshops and facilitates alignment across technical and non-technical teams. **Official Response from Diandra Rodriguez:** > Dear customer, Thanks for the great feedback! We're glad Cacoo's ease of use and collaboration features support your design sessions. We appreciate your suggestions on version history, integrations, and export options—We will be sure to pass this feedback along to our team for further review. Thank you again for your review! ### 8. Very easy to create concept maps **Rating:** 4.0/5.0 stars **Reviewed by:** Lachie M. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Cacoo?** The concept map looks very nice, with there being some great tools to help you create it **What do you dislike about Cacoo?** I think that it should be easier to add new items to the concept map, it is quite time consuming to do so **What problems is Cacoo solving and how is that benefiting you?** It is helping me create concept maps etc for school **Official Response from Joanna Latarska:** > Hi Lachie, Thank you for your review! Great to hear that you find Cacoo to be a very easy tool to create concept maps, and that it helps you to prepare school diagrams. Thank you for your feedback adding items to a diagram as well, our team will review it. ### 9. Using library for conceptual system design **Rating:** 5.0/5.0 stars **Reviewed by:** Poltekkes M. | expert system information, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Cacoo?** conceptual creation of system design, can be used by conducting evaluations from various users and making revisions to improve the system design quickly and interacting directly with other users. **What do you dislike about Cacoo?** This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making it difficult when analyzing system improvements with other users. **What problems is Cacoo solving and how is that benefiting you?** system design evaluation using system flowchart with digital system model, system flowchart results can be improved quickly, with various system services developed **Official Response from Joanna Latarska:** > Dear Poltekkes, Thank you for your detailed review! We are delighted to hear that you find Cacoo templates library useful, and that it helps you with collaboration with other users. Thank you for your feedback on the data flowchart diagram library menu as well, our team will review and consider it. ### 10. Cacoo: A Simple and Effective Tool for Collaborative Diagramming **Rating:** 5.0/5.0 stars **Reviewed by:** Tej P. | Team Lead iOS, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Cacoo?** Cacoo stands out for its user-friendly interface and easy-to-use design tools, making it accessible even for those with little to no experience in creating diagrams. It supports real-time collaboration, which is perfect for teams working remotely or brainstorming together. I also appreciate the variety of templates it offers for different types of diagrams, whether you're working on flowcharts, mind maps, or network diagrams. Sharing and embedding diagrams is smooth, and integrations with other tools like Google Drive and Slack are a plus. **What do you dislike about Cacoo?** The main drawback is that some advanced features, like more sophisticated diagram elements or exporting to certain formats, are only available in the paid version. **What problems is Cacoo solving and how is that benefiting you?** Cacoo solves the problem of scattered ideas and unclear communication when working on complex projects. It allows me and my team to collaborate in real time, reducing miscommunication and speeding up the process of turning ideas into actionable plans. By providing easy-to-use diagramming tools and real-time sharing, it saves time and helps streamline project planning and visual communication. This is especially beneficial when working with remote teams, as everyone can contribute and stay on the same page without having to constantly share files or screenshots. **Official Response from Joanna Latarska:** > Dear Tej, Thank you for your review, we love to hear our customers opinion. Great to hear that Cacoo helps you with real-time team collaboration, and that you find our features and integrations to be very useful too. Thank you for your valuable feedback on plans and features as well, our team will review and consider it. ### 11. Saved me for my psychology test **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie P. | Babysitter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Cacoo?** It helps to get all my ideas or all the content I need to know in one place and mapped out so I can see the connections and understand everything so much easier. **What do you dislike about Cacoo?** That the templates come with writing in them, it is just an extra step to get rid of all of the writing. **What problems is Cacoo solving and how is that benefiting you?** Helping improve my grades by letting me learn visually **Official Response from Diandra Rodriguez:** > Dear Sophie, Thanks for your review! We're happy to hear Cacoo is helping you learn visually and stay organized—it’s great to know it’s supporting your studies. We appreciate the note about template text and will keep that in mind as we improve! Thank you again for your review! ### 12. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Eugenia R. | Innovation and strategy senior consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Cacoo?** That is intuitive and really easy to use **What do you dislike about Cacoo?** Nothing! I have still not found anything I dislike **What problems is Cacoo solving and how is that benefiting you?** To create diagrams and visual prototyping **Official Response from Diandra Rodriguez:** > Dear Eugenia, Thanks so much for your kind words! We're glad to hear Cacoo's intuitive design is helping you with diagrams and visual prototyping. It's great to know you're enjoying the experience! Thank you for your review. ### 13. Excelent, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | Marketing and CX manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Cacoo?** It gets the job done for a very fair price. Im using it for years and still love it. **What do you dislike about Cacoo?** Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue. **What problems is Cacoo solving and how is that benefiting you?** Org designs, process flows **Official Response from Joanna Latarska:** > Dear Mike, Thank you for your review! Great to hear that Cacoo helps you with organization and flow charts, and that you find it easy to use. Thank you for your feedback on the login process as well, our team will review it. ### 14. Cacoo offers excellent value for your money. **Rating:** 2.5/5.0 stars **Reviewed by:** Manu A. | Customer Relationship Management Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Cacoo?** I have been using this tool for my business, and I must say, its ease of use and implementation are outstanding. The interface is intuitive, allowing me to get started quickly without a steep learning curve. I frequently utilize it for various tasks, and it has consistently met my needs. The range of features is impressive, covering everything from basic functionalities to more advanced options that enhance productivity. Integration with other tools is seamless, making it easy to incorporate into my existing workflows. Overall, I highly recommend this tool for anyone looking for a reliable solution that is both user-friendly and feature-rich. **What do you dislike about Cacoo?** One downside of Cacoo is that its advanced features can be overwhelming for new users, **What problems is Cacoo solving and how is that benefiting you?** Cacoo addresses several key problems, such as the need for effective collaboration and visualization in team projects. By providing intuitive diagramming and real-time collaboration features, it benefits users by streamlining communication, enhancing productivity, and making complex ideas easier to understand. **Official Response from Joanna Latarska:** > Dear Manu, Thank you for your detailed review! We are delighted to hear that you find Cacoo interface intuitive, and that the features that we offer help you with effective team collaboration and projects visualization. Thank you for your feedback on new users experience and features as well, our team will review and consider it. ### 15. Cacoo is such a great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Cacoo?** Cacoo helped me create a great mind map. **What do you dislike about Cacoo?** That I had to pay to unlock more features. **What problems is Cacoo solving and how is that benefiting you?** Gave me an easy platform to use to complete an assessment. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for the great review! We're glad Cacoo made it easy to complete your assessment and create a great mind map. We appreciate your thoughts on upgrading to unlock more features—We'll be sure to pass this feedback along to our team for review. Please feel free to reach out to us if you have any questions or comments going forward at: https://nulab.com/contact/ ### 16. Cacoo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Cacoo?** Online based collaborate digram tool. Mainly useful features, pre designed templates and integrations for google drive, etc.. **What do you dislike about Cacoo?** The diagram is suitable for organizing work into organizational units and sharing work, but it feels difficult to use lightly as an individual. **What problems is Cacoo solving and how is that benefiting you?** While researching different diagramming tools, I was able to test their features and find out what their strengths and weaknesses were. **Official Response from Diandra Rodriguez:** > Dear customer, Thank you for your review! We're glad you found Cacoo’s templates, collaboration tools, and integrations useful. We appreciate your note on individual use—it's helpful as we work to make Cacoo more versatile for all users. Please feel free to reach out to us if you have any questions or comments at: https://nulab.com/contact/ ### 17. The software has been very helpful as I explore was to support my research efforts. **Rating:** 5.0/5.0 stars **Reviewed by:** Arlynn D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Cacoo?** The upside is that is very user-friendly and intuitive. **What do you dislike about Cacoo?** I did have to try and make sense of codes. **What problems is Cacoo solving and how is that benefiting you?** I am reaping the benefits from the software because I have to work with multiple groups and stakeholders, so I can follow-up on legal requirements with partners. **Official Response from Joanna Latarska:** > Dear Arlynn, Thank you for your review, we love to hear our customers opinion. We are happy to hear that Cacoo helps you with collaboration, and that you find it to be very user-friendly and intuitive. Thank you for your feedback on the codes as well, our team will review it. Furthermore, please see the link to our Code-to-Graph feature attached, that you might find helpful. ### 18. Easy to use. Helped me finish my college project. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Cacoo?** Easy too use. Don't have to pay for everything and doesn't have unbearable ads **What do you dislike about Cacoo?** Doesn't look very fun looks very simple. **What problems is Cacoo solving and how is that benefiting you?** Being to create many mind maps in a short time period **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review! It's great to hear that you find Cacoo easy to use, and that it helps you to create college projects quickly and at low cost. Thank you for your feedback on the Cacoo's UI as well, our team will review it. ### 19. Been using Cacoo for about 10 years to create everything from process workflows to mockup screens.s **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Cacoo?** Intuitive and easy to use User Interface. **What do you dislike about Cacoo?** Can't think of anything right now as the tool continues to show it's worth. **What problems is Cacoo solving and how is that benefiting you?** Designing and illustration of Workflow processes as well as designing wireframes. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers feedback. It's great to hear that you have such a positive experience with Cacoo, and that you find it intuitive and easy to use. Thank you for taking the time to review our product as well. ### 20. The perfect tool to consolidate diagrams **Rating:** 4.5/5.0 stars **Reviewed by:** Aristides C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Cacoo?** What I like about this platform is that you can create diagrams very easily, it has an incredible ability to adjust diagrams and templates to the needs of our company. **What do you dislike about Cacoo?** I consider very few things that I don't like about this platform; it really seems that everything is aligned with what I have required from this tool, and I feel satisfied. **What problems is Cacoo solving and how is that benefiting you?** As I mentioned earlier, I don't think I've had any problem with Cacoo. Really, with the use I've given to the platform, I haven't had any kind of inconvenience. **Official Response from Joanna Latarska:** > Dear Aristides C, Thank you for your review, we love to hear our customers feedback. It's great to hear that you have such a positive experience with Cacoo and you find it easy to use and helpful to your company's needs. Thank you for taking the time to review our product as well. ### 21. Cacoo has been instrumental in my workflow mapping **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Cacoo?** I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates. I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up." **What do you dislike about Cacoo?** I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult to find your place when you come back to a diagram because there's no anchor starting point. It also makes it more difficult to export documents in a viewable format for clients. **What problems is Cacoo solving and how is that benefiting you?** I needed an affordable yet customizable solution for mapping out automated workflows for my clients. I had previously created my own version of a custom workflow mapping tool in Microsoft Excel, but when I found Cacoo I realized just how much manual labor I had been putting into my projects on my own. Cacoo was 1000x better than Excel! **Official Response from Cheryl Qian:** > Hi Sarah, Thank you for sharing your positive experience with Cacoo! We're glad to hear that you find it affordable and customizable for mapping out automated workflows. Although the new sheets are borderless by default, users can still create borders by changing the sheet size in the settings. You can customize the sheet size or use one of the preset sheet sizes. To switch back to your starting point in the infinite "free-size" canvas, you can always use the "Shift+1" shortcut, which will take you to the diagram you are working on. We appreciate your support and will work on continuing to improve our product! ### 22. A Comprehensive Review of Cacoo: A Valuable Tool for Diagramming and Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Nela V. | No/Low Code Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** Cacoo has proven to be an excellent addition to my professional toolkit. Its user-friendly interface makes navigating and creating complex diagrams effortless and appealing to both beginners and seasoned users in the field of level design for software. The platform's extensive range of features, including real-time collaborative editing, and compatibility with other tools I use as a developer on my daily tasks, ensures that all diagramming needs are met precisely and efficiently. The overall quality and functionality of Cacoo, especially the high-caliber output of the diagrams, makes it a highly recommendable tool for anyone needing a reliable and effective diagramming solution. **What do you dislike about Cacoo?** The most notable drawback of Cacoo is the limitations imposed on the free plan. Users with basic access find themselves restricted in terms of the number of diagrams they can create and the features they can use. While this is a common practice in many SaaS platforms, it can be a downside for those who are not ready to commit to a paid plan. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helps me to create complex diagrams in less time. With ease and a user-friendly interface allows me to quickly and efficiently create flowcharts, mind maps, and other diagrams without a steep learning curve. This is particularly helpful in my work, where time and ease of use are of the essence. The compatibility with the addition of images in my diagrams helps me to create diagrams that can be easier to understand for non-technical clients or coworkers. **Official Response from Jelena Djukic:** > Dear Nela V, Thank you for your detailed review, our customers feedback is very important to us. We love to hear you have such a great experience with our product, specially that you find Cacoo to be user friendly and an excellent tool for your work and that you find it valuable for diagramming and collaboration. Thank you for sharing your thoughts about our Free plan, we will definitely consider them in our future product improvements. ### 23. Pretty good overall, would like a few more features to help with story mapping and planning. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** Diagramming tools and addition of templates and addition of timer **What do you dislike about Cacoo?** Story map template auto prioritizing help when you drop another sticky note on top of an existing one. Need the ability to quickly re-prioritize sticky notes as we stack rank (check out MIRO's implementation) . Really helps move the discussions along quickly when the tool is able to help update drawing. Also wish Cacoo user story maps had jira integration. That'd make it easier to turn tasks or stories from the story map into backlog items. **What problems is Cacoo solving and how is that benefiting you?** Solves - Documentation (diagraming needs) Solves - project management (retro discussion canvas needs) Helps - Story map, but lack of functionality compared to MIRO. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo. Thank you for your suggestions on story maps, sticky notes and integrations, our team will review and consider them. Please also find attached a link on how to add Backlog issues via Cacoo sticky notes with the Backlog and Cacoo integration. ### 24. An incredible discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela R. | Coordenadora de marketing, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** How things are clear and easy to get! The dashboard being unlimited is so good to create free. The way I can share with others to join my project is really good. **What do you dislike about Cacoo?** I always confuse the “shapes” and “icons” buttons because of their symbols. **What problems is Cacoo solving and how is that benefiting you?** I was able to diagram the entire structure of an new APP and the entire gamification process that will be used in this. **Official Response from Joanna Latarska:** > Dear Daniela R, Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use. Thank you for your feedback on the toolbar icons as well, we will pass it on to our team to review. ### 25. A great tool for all your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Fábio S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, and remote team capabilities enhance communication. The platform's integration features make it an indispensable tool for boosting team efficiency and project success. It's such a great tool that I've never even needed to use customer support yet, even though I'm sure it is amazing. **What do you dislike about Cacoo?** Perhaps the lack of diverse shapes for wireframing is a minor issue. Other than that, there isn't much to complain about. **What problems is Cacoo solving and how is that benefiting you?** Cacoo proves instrumental in addressing our company's remote teams flowchart and wireframe challenges. Its user-friendly interface and diverse diagramming options facilitate seamless creation, collaboration, and sharing. With real-time editing and remote team capabilities, Cacoo enhances our efficiency, ensuring clear communication and streamlined workflows. **Official Response from Cheryl Qian:** > Hi Fabio, Thank you for your feedback! We're glad to hear that you find Cacoo easy to use and implement, with seamless visual collaboration and diverse diagramming options. We appreciate your suggestion about adding more diverse shapes for wireframing. Our team is working on adding more shapes to the library to enhance the usage experience. ### 26. Easy to using **Rating:** 4.5/5.0 stars **Reviewed by:** Chi Cong N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** Cacoo is very easy to draw because follow reason: 1. Drag & Drop are easy and precision when using 2. UI & UX are fine and clearly 3. Many template and useful **What do you dislike about Cacoo?** When i create smartphone mock up screen i cant add action to button to link it on others screen. **What problems is Cacoo solving and how is that benefiting you?** Develop new feature to add action into wireframe. **Official Response from Joanna Latarska:** > Dear Chi Cong N, Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo UI & UX clear to use and our templates useful too. Thank you for your feedback on adding action features to wireframe templates, our team will review and consider them. As an alternative, please see the attached article on how to link objects in Cacoo. ### 27. I like Cacoo **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Luna P. | CUX designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** I like that it is intuitive and easy to use **What do you dislike about Cacoo?** It is difficult to share designs with people who are not registered with the same company **What problems is Cacoo solving and how is that benefiting you?** It allows me to design conversational flows and makes it easy for someone else to leave me feedback comments, or vice versa. **Official Response from Joanna Latarska:** > Dear Ana Luna P, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and find it easy to use. Thank you for your feedback on sharing the diagrams as well. Diagrams can be shared with people outside of your organization via a public link, please see the attached link that explains it in more detail. ### 28. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** DIEGO JOSE R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** Easy to use. It has several graphic organizer options. **What do you dislike about Cacoo?** At first I was a little lost. They should create a tutorial when making your first graphic. **What problems is Cacoo solving and how is that benefiting you?** It helps me with my university work. It helps to not take up so much of my time making a graph. **Official Response from Joanna Latarska:** > Dear Diego Jose R, Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use. Thank you for your feedback on the first diagram tutorial as well, please find a link to our video tutorials attached. We also offer demo calls that help to get started with Cacoo and creating diagrams. ### 29. Cacoo a Game-Changer for Diagramming Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Marianela V. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Cacoo?** Cacoo has been an absolute game-changer in my workflow, meriting an enthusiastic 8 out of 10 rating for its outstanding capabilities. The platform's intuitively designed interface is a standout feature, facilitating the quick creation of intricate diagrams without a complex learning process. Integrations with storage applications are also a great plus to bring images directly. **What do you dislike about Cacoo?** Limitation of uploading images over 512k in the free version of the platform. It imitates how much I can try before purchasing the plan. **What problems is Cacoo solving and how is that benefiting you?** Diagraming my ideas in a quick and effective way, with tools easy to learn and use, the friendly and minimal interface helps to keep my focus in the process of diagramming. **Official Response from Cheryl Qian:** > Hi Marianela, We're pleased to hear that Cacoo has been a valuable tool for quick and effective diagramming in your workflow. We appreciate your feedback about the limitation on image uploads in the free version and will certainly consider it as we work to improve the user experience. ### 30. A very useful tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Cacoo?** Cacoo, a leading tool in diagram creation, offers notable advantages. With its intuitive and collaborative interface, it facilitates the creation of professional diagrams in real time. It offers a wide variety of customizable templates and shapes, promoting efficiency in the visualization of ideas and projects in a simple and effective way. **What do you dislike about Cacoo?** Although Cacoo is a solid tool, it has some limitations. The free version has basic functions, and to access advanced features, it is necessary to subscribe. Additionally, the loading speed can be slow on weaker connections, affecting the user experience in environments with limited bandwidth. **What problems is Cacoo solving and how is that benefiting you?** I have hardly encountered any problems; it has been a very useful tool for my university work. **Official Response from Cheryl Qian:** > Hi Edward, Thank you for sharing your experience with Cacoo. We understand the limitations of the free version and the impact of slower loading speeds. We're continuously working to improve the user experience. ### 31. It's great **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo Q. | Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Cacoo?** It has many organizer options and is very versatile. **What do you dislike about Cacoo?** At first I got lost trying to find the organizers. **What problems is Cacoo solving and how is that benefiting you?** It helps me to be able to make graphics faster and in a simpler way. **Official Response from Joanna Latarska:** > Dear Pablo Q, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a positive experience with Cacoo and it helps you to make graphics easier and faster. Thank you for your feedback on the user experience as well, our team will review it. ### 32. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Marco G. | Doctoral Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Cacoo?** Quickly to learn how to use it, and still the results are outstanding **What do you dislike about Cacoo?** Some feature which are quite useful are not for free **What problems is Cacoo solving and how is that benefiting you?** I used Cacoo for creating diagrams and figures for my paper. **Official Response from Joanna Latarska:** > Dear Marco G, Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo easy to use and it gives you outstanding results. Thank you for your feedback on the features and pricing as well, our team will review and consider it. ### 33. Great for organisational and business charts **Rating:** 5.0/5.0 stars **Reviewed by:** Charles M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Cacoo?** I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most most professional charts of the lot. **What do you dislike about Cacoo?** There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so that a longer with more placeable shoulders could be created easily. **What problems is Cacoo solving and how is that benefiting you?** Cacoo allows me to make a large number of our organisational charts and diagrams in one place. **Official Response from Cheryl Qian:** > Hi Charles, Thank you for your feedback! We appreciate your suggestion about the line options and connecting lines, and we'll make sure to pass it along to our product team for consideration. ### 34. Must-have tool for software architect **Rating:** 5.0/5.0 stars **Reviewed by:** Shunsuke H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Cacoo?** You can draw both architecture diagram and er diagram with one tool. **What do you dislike about Cacoo?** Everytime you generate er diagram from table definition, each table locates different places on screen and it takes some time for you to find tables. **What problems is Cacoo solving and how is that benefiting you?** Before I found Cacoo, I used diagram.io and google slides. You can draw architecture diagram with them. But I wanted a tool to generate an ER diagram from existing table definition of PostgreSQL and Cacoo can do it. So it was a big plus for me. In addition to that, Cacoo has built-in Azure Icons and that was really helpful when drawing architecture diagram. **Official Response from Cheryl Qian:** > Hi Shunsuke, We're thrilled to hear that Cacoo has been a valuable tool for your architecture and ER diagram needs. Your feedback about the table placement in the ER diagram is noted, and we will work on enhancing this aspect for a better user experience. ### 35. Fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Cacoo?** I like Cacoo as the templates offered are easy to work with. It also looks very professional and well designed so that the end user has a seamless experience. **What do you dislike about Cacoo?** Some specific templates are not available yet, but I'm hoping that they will be in the near future. **What problems is Cacoo solving and how is that benefiting you?** Templates in Cacoo makes work so much easier. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and its templates. Thank you for your feedback on adding more templates as well, we will share your feedback with our team. Please also find attached an article on creating custom templates in Cacoo, in addition to the ones available in our templates library. ### 36. Professional looking diagrams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** It's easy to use, and still the outcome is very good-looking and a perfect fit for a great paper or presentation. **What do you dislike about Cacoo?** The free version is already okay for generating good diagrams, but is still limited in terms of exportability or functionalities. **What problems is Cacoo solving and how is that benefiting you?** Cacoo allow me to create great diagrams quickly. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a positive experience with Cacoo and it helps you to create great diagrams quickly. Thank you for your feedback on the Free plan export file formats as well, our team will review and consider it. ### 37. So much to offer for a great low price!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Cacoo?** Cacoo is Miro, Mural, and Whimsical without the higher price tag. Easy to use, easy to share and teach clients how to add comments, easy for non-technical staff members to figure out, and the best part...FRACTION of the price of the others that do the same thing...it is a no brainer: go with Cacoo!! **What do you dislike about Cacoo?** Wish it had more templates like for database architecture and more sitemap options, but honestly, overall, I have no complaints. **What problems is Cacoo solving and how is that benefiting you?** visually representing workflows, architecture of applications, sitemaps, and brainstorming. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and you find it easy to use and share with your clients. Thank you for your feedback on adding more templates as well, our team will review and consider it. ### 38. Easy flow builder tool **Rating:** 4.0/5.0 stars **Reviewed by:** Alexis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Cacoo?** Cacoo is a very user-friendly flow builder tool. It works great for my team to share the page with a link. We like being able to turn the link on and off when we need to. **What do you dislike about Cacoo?** Zooming in and out and navigating the large page can be a little cumbersome. **What problems is Cacoo solving and how is that benefiting you?** We needed a tool to be able to show flows charts to clients. Cacoo works for us since we can easily build flows and share them with a private link. **Official Response from Cheryl Qian:** > Hi Alexis, We're glad to hear that Cacoo is working well for your team and that you find it user-friendly. We appreciate your feedback about the zooming and navigating experience, and we'll take that into consideration for future improvements. Thank you for choosing Cacoo for your flow chart needs! For help with Cacoo shortcuts like zooming and navigating, you can access this shortcuts help page: https://support.nulab.com/hc/en-us/articles/8253435920665-Shortcut-keys ### 39. It is a very helpful tool for collaboration with the team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** It lets me plan on a project collvoratively with my team. **What do you dislike about Cacoo?** UI can be difficult at times i.e. connecting multiple shapes **What problems is Cacoo solving and how is that benefiting you?** Well we usually plan out a project first before doing it, and we do it in Cacoo along with my team. **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo and it helps you to collaborate on projects with your team. Thank you for your feedback on Cacoo's UI as well, our team will review and consider them. ### 40. A great collaboration tool for both diagrams and whiteboards **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Cacoo?** I like how the workspace seamlessly supports both diagrams and whiteboard functionality. The sharing and collaboration works really well and also supports video. I also enjoy that you can have multiple pages in one space. **What do you dislike about Cacoo?** I think the way text size is handled could be more automatic based on its hosting shape or box. **What problems is Cacoo solving and how is that benefiting you?** We're looking at a viable alternative to Lucid chart given how expensive the product is, Cacoo ticks many of the boxes as a viable solution **Official Response from Jelena Djukic:** > Dear John S, Thank you for your review, we are always happy to hear our customers opinion. We love that Cacoo is helping you in your work and collaboration with your team and we are delighted to hear you have such a great experience with our product. We are currently working on text enhancements and you will be notified about that update, thank you sharing the feedback. ### 41. I've been using it and always recommended to my colleagues to do the same and tell them about Cacoo **Rating:** 5.0/5.0 stars **Reviewed by:** HY C. | Digital Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** I like Cacoo because It is really easier to create flowchart and quick prototyping designs. The way it works is very smooth. **What do you dislike about Cacoo?** One thing that I am tiring of it is about performance slowness as there are many items design on a sheet. Thus, when selecting some designs it would take longer time I've to wait. **What problems is Cacoo solving and how is that benefiting you?** Cacoo solves many problems of my works regarding to system features & requirements review, business process flows and UI clarification. **Official Response from Jelena Djukic:** > Thank you for your review, we love to hear our customers feedback. We are delighted to see that you are having such a great experience with Cacoo and that it helping you solve the problems of your works, and above delighted to hear you are recommending Cacoo to your colleagues. We are constantly improving our product and we have seen your feedback about the slowness, so our team will review and consider it. Thank you for that as well. ### 42. Straightforward and user friendly mapping tool **Rating:** 5.0/5.0 stars **Reviewed by:** Vince D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** I like that it is easy to get started working with and the UX is fairly intuitive compared to other bigger tools out there. I use it multiple times a week and it is part of the service offering that my company has. **What do you dislike about Cacoo?** Not much to note here. I'd just like the ability to group comments together with other elements. **What problems is Cacoo solving and how is that benefiting you?** Process automation blueprinting Entity relationship diagramming Funnel mapping Sales pipeline automation mapping Marketing automation mapping **Official Response from Jelena Djukic:** > Dear Vince D, Thank you for your review, we are always happy to hear our customers feedback. We love to hear that you have such a great experience with Cacoo and that you find it user friendly and use it multiple times a week. Our team is constantly working on improving the product, so we appreciate your suggestions grouping comments, and our team will consider them. ### 43. Cacoo feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Cacoo?** Easy of using the tool. Helps in quickly building diagrams **What do you dislike about Cacoo?** Should have option to put custom icons, like some tool icon etc. **What problems is Cacoo solving and how is that benefiting you?** Help quickly build arch. diagrams which helps end user to explain the flow **Official Response from Joanna Latarska:** > Dear Customer, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you find Cacoo easy to use and it helps you to create diagrams quickly. Thank you for your feedback on custom icons, our team will review and consider it. Please also see the link to 'More icons and shapes library' attached where you can find more application icons. ### 44. The first experience was great and fast you are good to do **Rating:** 3.5/5.0 stars **Reviewed by:** abderrafia s. | Basanat analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Cacoo?** The best thing is the way to save data, retrieve it and share it **What do you dislike about Cacoo?** So far everything is positive You can improve. **What problems is Cacoo solving and how is that benefiting you?** Tool ions can be improved for more effectiveness in appearing on the screen **Official Response from Joanna Latarska:** > Dear Abderrafia s. Thank you for your review, we love to hear our customers opinion. We are happy to hear you have such a positive experience with Cacoo. Thank you for your feedback on tool icons and their appearance, our team will review and consider it. ### 45. The home for all our wireframing **Rating:** 4.5/5.0 stars **Reviewed by:** Rupert J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Cacoo?** It's just a really quick and simple way to quickly generate wireframes. We've essentially built our complete digital platform using wireframes on Cacoo. **What do you dislike about Cacoo?** While the upside is its simplicity, that can occasionally be a downside i.e. when you want more detailed elements and layouts. These can be a bit limited at times. **What problems is Cacoo solving and how is that benefiting you?** We need to share wireframes with our software development team. Cacoo allows us to do that easily. **Official Response from Cheryl Qian:** > Hi Rupert, We appreciate your feedback about the limitations of detailed elements and layouts. We are constantly working to improve and expand our features, and your input is valuable to us. ### 46. I've created several diagrams for my job tasks (e.g., SWOT analysis, Survey Logic). **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Cacoo?** The best about Cacoo was the ease of implementation and integration. I liked that it is possible to fit the diagram of any size into one page! **What do you dislike about Cacoo?** In the beginning, it was challenging for me to deal with different line types, but after practising, I started to get better. **What problems is Cacoo solving and how is that benefiting you?** Cacoo helps to prepare visuals for my organization projects. These visuals are usually used to present our company's capabilities to the clients. **Official Response from Jelena Djukic:** > Dear Veronika S, Thank you for your review, we are always happy to hear our customers opinion. We love that you have such a great experience with Cacoo and that it helps you organize your projects. Thank you for sharing your experience with line types as well, if you still need any help around that feel free to contact our Support team. ### 47. Good Real Time Collaboration Tool for System Design & Architecture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** The collaboration features allow multiple members to discuss and work together. The realtime sync features work very well. **What do you dislike about Cacoo?** Drawing UML diagram as well as database structures isn't very convenient. There is no easy way to quickly add properties when creating Database Tables. **What problems is Cacoo solving and how is that benefiting you?** As a software company, we constantly have to discuss with multiple members within and across teams. Most of us work from home, so our meetings are primarily held online. It becomes a suitable replacement for good old traditional whiteboarding. It allows us to create diagrams and edit them together as a team. Being able to collaborate without any lag in sync makes the experience much better. **Official Response from Jelena Djukic:** > Dear Customer, Thank you for your review, we love to hear our customers feedback. We are happy to hear you have such a positive experience with Cacoo, and you find good for the collaboration working from home. Also, thank you for sharing your thoughts about drawing UML diagrams, our team will review and consider them. Please take a look at the support article about creating tables, that might help you with adding properties to your Database Tables. If you have any other questions, feel free to contact our support for help. ### 48. Diagrams for life: Cacoo can help! **Rating:** 5.0/5.0 stars **Reviewed by:** Irene Monserrat A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cacoo?** What I like the most is that there are templates that are easy to follow and to modify. **What do you dislike about Cacoo?** I dislike that the tool panel is not so intuitive, it should be more interactive. **What problems is Cacoo solving and how is that benefiting you?** I am currently using Cacoo to define the steps of my capstone project. I am a chemist, and it has helped me to clarify my ideas and how to proceed in the metholodogy of my investigation. **Official Response from Cheryl Qian:** > Hi Irene, Thank you for sharing what you like best about Cacoo! We understand your feedback about the tool panel and will take it into consideration for future improvements. It's fantastic to hear that Cacoo is benefiting you in defining the steps of your capstone project as a chemist. If there are any specific features or functionalities you'd like to see added to Cacoo to further benefit your work, please let us know! ### 49. The best page to make diagrams **Rating:** 5.0/5.0 stars **Reviewed by:** Madelaine A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Cacoo?** I love how easy it is to use and the endless variety of possibilities to make your diagrams. **What do you dislike about Cacoo?** I have liked everything so far. It's just that when there was an update, the works I had saved seemed to have been deleted from the platform, or maybe I didn't know how to find them. **What problems is Cacoo solving and how is that benefiting you?** Solve the problem of creating the positions and different departments of an office, that is, the organizational chart where I work. **Official Response from Jelena Djukic:** > Dear Madelaine A, Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience using Cacoo and that you find it to be the best tool for creating diagrams. Thank you for sharing your experience with finding diagrams as well. We are here to help, so we are sharing our support article with you. You should find the way to locate your diagrams in the article. If you have any other questions, please feel free to contact our Support team. ### 50. Easy to Use and Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Gary S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Cacoo?** It's very easy to stay organized It's very easy to use templates It's very easy to customize your nodes It's very easy to collaborate with others outside of your business It's very easy to build quickly even from scratch **What do you dislike about Cacoo?** Hyperlinks within text don't always come through when copying into Cacoo **What problems is Cacoo solving and how is that benefiting you?** Allows us to show the logic and flow of chatbot content **Official Response from Cheryl Qian:** > Hi Gary, We're glad to hear that you find Cacoo easy to use and versatile. We appreciate your feedback about the hyperlinks, and we'll pass it along to our development team for further review. ## Cacoo Discussions - [Do you plan to integrate elements associated with ML or AI?](https://www.g2.com/discussions/24332-do-you-plan-to-integrate-elements-associated-with-ml-or-ai) - 1 comment, 1 upvote - [Where can I see gallery or videos with examples ?](https://www.g2.com/discussions/13550-where-can-i-see-gallery-or-videos-with-examples) - 2 comments, 1 upvote - [What is Cacoo used for?](https://www.g2.com/discussions/what-is-cacoo-used-for) - 1 comment - [How do I make an online flow chart?](https://www.g2.com/discussions/how-do-i-make-an-online-flow-chart) - 1 comment - [How can I make an online architecture diagram?](https://www.g2.com/discussions/how-can-i-make-an-online-architecture-diagram) - 1 comment - [View Cacoo pricing details and edition comparison](https://www.g2.com/products/cacoo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+02%3A33%3A25+-0500&secure%5Bsession_id%5D=1747a237-0e98-417a-92f5-9f76a2b0dc07&secure%5Btoken%5D=8eb5d0b71d986e11b2479adb49f7aab6a391ba8a8c7de6ae8e0ac71d8595e5fd&format=llm_user) ## Cacoo Integrations - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews) - [Backlog](https://www.g2.com/products/backlog/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Visio](https://www.g2.com/products/visio/reviews) ## Cacoo Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Platform Basics** - Importing Abilities - Content Design Tools - Framework Libraries - Outlining Tools - Mockup Creations **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Communication Tools** - Voting - Commenting **Platform Additional Functionality** - Collaboration Software Integration - Feedback Communication - Exporting Capabilities **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Integrations** - CMS Integrations - Sharing **Hardware** - Required Hardware - Bring Your Own Device **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Software Offering** - In-Browser - Desktop App - Mobile App ** Security** - Permissions - Single Sign-On (SSO) **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction ## Top Cacoo Alternatives - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,555 reviews) - [Creately](https://www.g2.com/products/creately/reviews) - 4.4/5.0 (1,378 reviews) - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (12,976 reviews)