# Atatus Reviews
**Vendor:** Atatus  
**Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 90
## About Atatus
Atatus is an AI-SRE driven observability platform built to help teams monitor, understand, and improve the performance, reliability, and security of modern systems. It brings together application performance, APIs, infrastructure, databases, network activity, logs, and user experience into a single, unified platform, enabling teams to gain real-time visibility and context across their entire stack. Trusted by teams across industries, Atatus enables engineering, DevOps, SRE, and security teams to detect anomalies early, investigate issues with correlated insights, and resolve incidents faster. By combining full-stack observability with API intelligence, database and network monitoring, security log analysis, and AI-driven signal correlation, Atatus helps reduce mean time to resolution (MTTR), improve system reliability, strengthen security posture, and deliver better user experiences while maintaining visibility into critical business operations.



## Atatus Pros & Cons
**What users like:**

- Users praise Atatus for its **fantastic customer support** , enhancing the overall experience and ease of use. (4 reviews)
- Users benefit from Atatus&#39; **comprehensive analytics** , enabling easy monitoring and resolution of performance issues in applications. (2 reviews)
- Users appreciate the **ease of use** with Atatus, enjoying its fast UI and intuitive navigation. (2 reviews)
- Users appreciate the **super easy integration** of Atatus, allowing quick setup and intuitive usage for all team members. (2 reviews)
- Users value the **efficiency** of Atatus for quickly identifying and resolving performance issues, enhancing overall app experience. (2 reviews)
- Features (2 reviews)
- Users appreciate the **excellent support** of Atatus, highlighting its proactive assistance and commitment to improving user experience. (2 reviews)
- Log Management (2 reviews)
- Metrics Analysis (2 reviews)
- Monitoring Services (2 reviews)

**What users dislike:**

- Users find a **lack of information** in Atatus&#39; documentation, missing crucial details for setup and configuration. (1 reviews)

## Atatus Reviews
  ### 1. Our development team is happy with Atatus solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrii Y. | Technical Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Atatus?**

High uptime, nice and fast UI, easy to use. Great customer support.

**What do you dislike about Atatus?**

We did not experience any issues with Atatus we could dislike.

**What problems is Atatus solving and how is that benefiting you?**

We use Atatus when investigating and troubleshooting issues with our LIVE instance of our web platform.
It provides nice drill down into problems on multiple levels in one place.

  ### 2. Obsessive observability that is economical

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roopeshwar D. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Atatus?**

Easy to setup with Atatus host agents and middlewares. Also does a good job linking exceptions to actual requests and logs

**What do you dislike about Atatus?**

It solved our purpose. Not anything to nitpick as negatives

**What problems is Atatus solving and how is that benefiting you?**

For a company that prioritised observability later in the lifecycle, it was very easy to hook up all our services on exception, APM and log monitoring

  ### 3. Amazing tool and does what it says

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ram c. | Senior Application Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Atatus?**

Looking for the logs, exceptions. Easy to navigate around. Customer support is fantastic.

**What do you dislike about Atatus?**

There is nothing i dislike about Atatus.

**What problems is Atatus solving and how is that benefiting you?**

Looking through the logs, exceptions and investigate the root cause of an issue

  ### 4. A very nice all-in-one monitoring solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lambert C. | DevOps, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Atatus?**

There is everything you need in one place, features are great, Atatus is realy responsive and very helpful.

**What do you dislike about Atatus?**

Some realy specific points are missing from the documentation, like the domains needed to be opened in the corporate firewall (if I'm not mistaking)

**What problems is Atatus solving and how is that benefiting you?**

Having everything in the same place, being able to get alerts fast.

  ### 5. Really insightful APM solution for web applications

**Rating:** 4.5/5.0 stars

**Reviewed by:** David P. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Atatus?**

My team and I have been using Atatus for the past several years to monitor and optimize our e-commerce marketplace, and it has really helped us detect and optimize application bottlenecks.

The most useful and beneficial features we have been heavily relying on are:

1. Big-picture analytics dashboard to quickly monitor the overall health
2. Detailed performance analysis of the specific application end-points. The best part is that it gives a breakdown per application layer (e.g. how much time is consumed by external API, DB fetch, calculations, etc)
3. Super easy integration (at least with NodeJs)
4. Also  it's quite easy to get started with the tool not only for tech people, because of an intuitive interface

Also, Atatus has great Customer Support. We had a non-technical issue with the subscription because of my mistake and they resolved it quickly, without making me pay twice.

Note: all these primarily apply to the APM module, which we were using the most.

**What do you dislike about Atatus?**

We had no critical or specific issues during the usage.

**What problems is Atatus solving and how is that benefiting you?**

It gives us great insights regarding our e-commerce application overall health/performace and helps to identify bottlenecks.

  ### 6. Atatus allows us to see issues and optimise performance in ways we didn't know existed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenn R. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Atatus?**

We've used atatus since it's early days - around 5+ years. It's evolved a lot in that time and has allowed us to identify and respond to issues before customers even report them. In addition, it allowed us to analyse and identify performance issues that we didn't realise existed, at one point reducing our download time by 6x due to some insights.

**What do you dislike about Atatus?**

It's been reliable and useful in the time that we've used it - no issues.

**What problems is Atatus solving and how is that benefiting you?**

It gives us clear insights on our performance and any issues that appear.

  ### 7. Atatus was a complete game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Atatus?**

Easy to use while having great functionality. Literally from the first hours of use, the system becomes useful. It's very rich in various metrics. Basic features work immediately after installation. Easy to implement and support team is excellent.

**What do you dislike about Atatus?**

1) Supports Laravel only. Yii2 needs additional custom code to send extended data
2) UI is on the complicated side and requires time to figure everything out. It's not even a dislike, but we had a few confusing moments.
3) In "slow" requests analysis («Transactions» or «Session Traces»), it's impossible to see the exact file or exact row with request code.

**What problems is Atatus solving and how is that benefiting you?**

Thanks to Atatus, we identified the bottlenecks in our system. What we couldn't track ourselves, but users were complaining about. The system clearly showed us where our issues were, in which areas. This helped our programmers to look at the code they wrote in a different way.

  ### 8. Great product to monitor application perofromance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Budimir S. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Atatus?**

It's easy to set up, simple to use, has great metrics, and is simple to pinpoint pain points in the app. Great customer support. I currently use APM and Infra and love how they show performance bottlenecks.

**What do you dislike about Atatus?**

At the moment I don't have anything that I dislike.

**What problems is Atatus solving and how is that benefiting you?**

It's easy and fast to pinpoint problems and bottlenecks in performance.

  ### 9. All in one tool for Monitoring and log analyzing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saranraj S. | Senior Consultatn, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Atatus?**

1) Simple installation steps
2) Customer support is excellent
3) This tool can replace three-fours of tools in the industry. we can have container status, application trace and additionally we can have browser-based information in tool

**What do you dislike about Atatus?**

It is not a kind of dislike however, the tool requires a few changes to be included in the code base.

**What problems is Atatus solving and how is that benefiting you?**

instead of purchasing a number of tools to solve our purpose. Atatus can be all in one tools for our project

  ### 10. Overall Experience is Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Atatus?**

its easy to implement, the services we are using are actually helping us achiving our business goals

**What do you dislike about Atatus?**

As of now nothing related to disliking as  we are fully utilising Atatus for our business needs.

**What problems is Atatus solving and how is that benefiting you?**

the app performance monitoring and log monitoring is actually giving us realtime updates due to which can rectify the issues and get our customer's requirements fulfilled in time

  ### 11. Good APM service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Atatus?**

The service is helpful and useful for our daily jobs

**What do you dislike about Atatus?**

Pricing somehow is still high and fixed.

**What problems is Atatus solving and how is that benefiting you?**

Intergrate to Ruby on Rail project

  ### 12. Well working APM solution with a fair price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Björn B. | PHP Entwickler, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Atatus?**

The pricing is of course great in comparison to other offers on the market. Surprisingly this does not reduce the products capabilities in meaningfull ways.
The APM is at about the same level of information as AppDynamics, the Synthetic Monitoring and Infrastructure monitoring work very well as well.
I also have to add, that the team(s) behind it react quickly to RFCs and Bug-Reports.

**What do you dislike about Atatus?**

As a major downside you only have credit card as a billing option. It would be great if for example paypal was offered, so that the credit card information doesn't need to be shared.
Additionally the APM has an issue with url-rewriting leading to too few business transactions, since only the filename of the executed file is considered. This is being worked on now to my knowledge.

**What problems is Atatus solving and how is that benefiting you?**

Atatus allows me to optimize my php applications to use fewer resources, leading to cost savings on my hosting costs. It also allows me to easily see an overview of request stats(error-codes etc.) that I wouldn't otherwise have. This allows me to react earlier to things possibly being broken.

  ### 13. Atatus helps us to understand why and where customers complain about performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Atatus?**

I like Metrics like FCP and TTFB, so after some improvements we saw improvements in metrics. So, we can trust them.

Session details is cool feature, we see a history of requests and detect weakpoints.

And Support. Yes, this is the best feature of Atatus. Something we haven't noticed in other solutions - their Support is active, tries to help and dev team is always looking forward to improve our experience. I can say that was one of main reasons we chose Atatus.

**What do you dislike about Atatus?**

No Sampling. From tools like Atatus you'd expect built-in sampling support. They provide pricing based on number of data but don't provide solution to reduce it. We had to spent time to implement our own.

**What problems is Atatus solving and how is that benefiting you?**

We use Atatus to see performance of our pages.

Step by step, we are improving performance and see results in Atatus - like FCP, LCP, TTFB.

Our customers complains are not really informative, they just say performance is poor. Atatus gives us hints where troubles are and their severity.

  ### 14. A great tool to monitor what my application is doing, both for frontend and backend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Atatus?**

First and foremost, the support is excellent. I've had some issues setting up (due to our configuration) and the support team has been really helpful.
The most exciting thing about Atatus is its simplicity. I've used numerous other APM tools previously and I've always had trouble finding information to help me understand what was going on. Atatus provides a really clear UI which helps me quickly find the information I'm looking for. And as most of my team is junior when is comes to web development, it was really nice to find a tool that did not require days of training in order to be able to use it.

**What do you dislike about Atatus?**

Not much is fact. The only downside I see is the pricing based on the number of hosts: I would like to use horizontal scaling, and in that case, I would end up spending more money on monitoring than on hosting itself.

**What problems is Atatus solving and how is that benefiting you?**

We use Atatus to track any error happening in the backend or frontend of our application (the frontend is a React app and the backend is an express server + bullMQ for the delayed jobs)
We also use it to monitor the performances of the application and find bottlenecks in the code which make the application slower.
We also use it to track the evolution of performances from week to week (the weekly digest sent by email is really heklpful for that)

  ### 15. Very simple setup, but very detailed breakdown of your app perfromance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Atatus?**

We were pleasantly surprised when saw how much data is extracted, calculated and presented with just a simple script. And these guys have the best support! We were able to customise our data collection with many custom properties to see exactly what we needed; We had some problems, reported them and they were fixed in a matter of days; We had a specific feature request and they were implemented in a couple of weeks.

**What do you dislike about Atatus?**

Atatus has some hidden limitations for the amount of data that could be collected for a Trial or on different paid plans. But it is not displayed anywhere in the UI. We could only guess why data has such linear cut-off points. Thanks for the support in clarifying it and lifting restrictions, but it would be better if this info was available right away, not hidden.

**What problems is Atatus solving and how is that benefiting you?**

We could see what our customers see, pinpoint which part of our application is causing performance troubles and address them. And we already see improved performance metrics in Atatus if compare with what we had when we've launched it

  ### 16. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2023

**What do you like best about Atatus?**

## Robust Analytics

Atatus' powerful Analytics feature was an absolute lifesaver during an incident where we lost data. The ability to extract all requests, including their request bodies and responses, allowed us to replicate and recover most of our data. The process was simple and efficient, highlighting the robustness of Atatus' analytical capabilities.

## Exceptional Support

The Atatus team deserves special mention for their exceptional support. Their willingness to assist and their amicable approach greatly enhances the overall user experience. It's clear that customer satisfaction and service quality are high on their agenda.

## User-Centric Design

Atatus embodies a design philosophy that places developers at the forefront. The team behind Atatus clearly understands the needs of its users, creating a product that is well-shaped and formative. This focus on the user experience is evident in the tool's intuitive interface and the ease with which one can navigate the application to extract valuable insights.

## Speed and Efficiency

Speed and ease of use are key strengths of Atatus. The tool allows us to quickly identify weak points in our system, providing us with actionable insights that can be leveraged to enhance system performance. Its ability to highlight SQL queries that are taking a long time has been particularly beneficial. Through this feature, we were able to identify the tables that needed indexing, resulting in immediate improvements in response times.

## Comprehensive Features

The browser extension feature for single-page applications (SPA) provided us with detailed error logs and other vital information, reinforcing the tool's value in our daily operations. Additionally, Atatus' metrics proved invaluable in helping us achieve our goals. The tool makes it easy to identify and track the right metrics, thereby enabling effective performance monitoring and management.

## Conclusion

In summary, Atatus is an outstanding APM tool that stands out for its user-centric design, speed, efficiency, robust analytics, and comprehensive feature set. It's a testament to what can be achieved when developers create solutions for their peers. The team's commitment to supporting their users further enhances the product's appeal.

Whether you're looking to pinpoint system weaknesses, optimize SQL queries, recover lost data, or simply track the right metrics, Atatus has you covered. I would highly recommend this tool to any developer seeking a reliable, effective, and user-friendly application performance monitoring solution.

**What do you dislike about Atatus?**

So far, I haven't come across any aspects of Atatus that I dislike. In fact, their service continually exceeds our expectations and anticipates our needs ahead of time, delivering comprehensive solutions before we even realize we need them.

**What problems is Atatus solving and how is that benefiting you?**

1. Identifying System Weaknesses: Atatus' Application Performance Monitoring (APM) tool enables us to identify the weak points in our system. By pinpointing these areas, we can focus our improvement efforts more effectively, resulting in a more robust and reliable system.

2. Optimizing SQL Queries: With Atatus, we can easily spot SQL queries that are taking too long to execute. This insight has allowed us to index the relevant tables, thereby significantly improving our system's response time.

3. Data Recovery: When we experienced a data loss incident, Atatus' robust analytical capabilities came to our rescue. It allowed us to extract all requests, including their request bodies and responses, enabling us to replicate and recover most of our data efficiently.

4. Error Logging for SPA: We use the Atatus browser extension for our single-page application (SPA) to get detailed error logs and other vital information. This feature helps us to mitigate issues quickly and maintain a high-quality user experience.

5. Performance Metrics: Atatus also provides us with the right metrics to track our goals. Having these metrics easily accessible helps us to monitor our progress and make necessary adjustments to achieve our performance targets.

  ### 17. Solid Product even better support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wes D. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Atatus?**

The intigration path is increadibly simple/easy and the overall interface is very intuative.

That said I had a handful of odd use cases that the support team was increadibly responsive in helping me work through, and in one case even making a product change based on my feedback.

**What do you dislike about Atatus?**

So far all of my experiences have been very positive, no bad experiences so far.

**What problems is Atatus solving and how is that benefiting you?**

We are launching a new web application and needed an easir way to capture and triage bugs while we work through our user testing, the ability to see the full context of request and error is terrific, even better is that I can manage and resolve the error queue.

  ### 18. Easy and Effective Tool for Advanced Product Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Atatus?**

The setup process was simple and straightforward as there's ample documentation. The modularized product offers insights and analytics I have never had access to before, with a nice level of flexibility. I found myself relying on my Atatus dashboards instead of AWS for almost all of my monitoring needs immediately. This tool automatically generates reliable application-level metrics, and also allows us to identify problems without any proactive action by our users.

**What do you dislike about Atatus?**

The do charge per instance for some of their products which can be unpredictable if your stack autoscales.

**What problems is Atatus solving and how is that benefiting you?**

We use Atatus to monitor our backend endpoints and frontend performance. We are able to identify poorly optimized routes and understand where subprocess load times originate. We wanted a simple solution for monitoring the health of our host that could be used for logging server stability, but this tool is far more in depth and has given us tremendous insight into our application that is greatly appreciated.

  ### 19. Only been using the APM for less than 24 hours and it's helped me identify and fix a major problem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Atatus?**

Sure, here's a revised version of the text with corrected grammar and spelling:

I appreciate the fact that this product has a slow SQL section, as it allows me to track spikes in production for web, SQL, or external factors. With this tool, I can zoom in and determine which module, controller, script, or database query caused the spike and address it.

We have also been testing the JavaScript/browser product, which helped us identify some issues with our core vitals that we have since resolved.

As a longtime user of Blackfire, I can say that this is a great alternative product, especially for those who don't have a massive tech budget. I highly recommend it.

**What do you dislike about Atatus?**

Like I said I'm a new user but so far nothing yet, so far so good

**What problems is Atatus solving and how is that benefiting you?**

Helped find bottlenecks, issues in our system and fix them increasing the speed of our site, and our conversion ratio.

  ### 20. Easy to Use and Simple APM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kiran K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Atatus?**

Atatus helps us get to the exact point where the failure has happend and reduce the mean time to resolution effectively

**What do you dislike about Atatus?**

So far, I haven't come across any aspects of Atatus that I dislike.

**What problems is Atatus solving and how is that benefiting you?**

Atatus will show the point where the failure is happened

  ### 21. Excellent production and customer service (Joe)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eugene W. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Atatus?**

Very good APM solution and billing method, friendly to Laravel framework users, and good customer service. The key reason for me to use it is the pricing method

**What do you dislike about Atatus?**

I have mentioned some connection speed problems before, but they are already being solved. On the log stream, you can refer to an interface called papertrail in solarwinds, and they do a good job.

Oh, yes, I hope you can launch a reactive native solution as soon as possible

**What problems is Atatus solving and how is that benefiting you?**

Let me quickly find the problem with the api

  ### 22. Found performance and issues easily

**Rating:** 3.5/5.0 stars

**Reviewed by:** andy y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Atatus?**

The data and information you collected is useful.

**What do you dislike about Atatus?**

Web interface and dashboard is a little bit slow.

**What problems is Atatus solving and how is that benefiting you?**

Get to know where is bottleneck and where need to be improved to reduce cost

  ### 23. Atatus is a very modern app that allows us to monitor our application performances.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Salloum E. | Technical Manager/Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Atatus?**

it is interface and the way it reports data is easy to understand.

**What do you dislike about Atatus?**

I hope it will have more information for what caused the error, like a funnel.

**What problems is Atatus solving and how is that benefiting you?**

capturing area that needs enhancements within the software itself.

  ### 24. Atatus Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ibukun A. | Client Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2023

**What do you like best about Atatus?**

Atatus is quite easy to navigate and I find the filters good as well.

**What do you dislike about Atatus?**

My least favourite thing about Atatus is the export feature, tried this and I didn't receive my exported file.

**What problems is Atatus solving and how is that benefiting you?**

Having  a SaaS service, Atatus helps us monitor the performance of the APIs.

  ### 25. Atatus Makes sense.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdelati E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Atatus?**

Very Intruitive UI compared to Sentry.
Flexible Pricing Models and Less expensive, both better than sentry, I am able to monitor more transactions for less.
Great support.

**What do you dislike about Atatus?**

Documentations is still evolving, Also some non-core features.

**What problems is Atatus solving and how is that benefiting you?**

Monitoring the performance of our apps, especially the database side.
Being altered of exceptions for quick resolution.

  ### 26. Best tool to monitor PHP applications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nipun H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Atatus?**

The tool gives clear performance breakdown points in your application either database, external requests or some application logic.

**What do you dislike about Atatus?**

There is not such points i dislike. Maybe the pricing is a bit high.

**What problems is Atatus solving and how is that benefiting you?**

Atatus helps us in identfying performance breakdowns in the application.

  ### 27. Great feature with good pricing model

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Atatus?**

Fasst and responsive UI to view all the metrics matters to us most, helped us identified bottlenecks in our application .

**What do you dislike about Atatus?**

So far nothing to dislike about, no issue found

**What problems is Atatus solving and how is that benefiting you?**

Find bottlenecks in our application.

  ### 28. Great tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sergio G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Atatus?**

Extensive tools for monitoring with interconections between them. Helpful support interactions. Open to improvement recomendations.

**What do you dislike about Atatus?**

Lack of client side monitoring..........

**What problems is Atatus solving and how is that benefiting you?**

Full trace on a specific transaction. Monitoring usage of applications.

  ### 29. Harikiran

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hari K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2023

**What do you like best about Atatus?**

User interface and easy to maintenance without any techinical knowledge

**What do you dislike about Atatus?**

Moren on Google cloud and sales force applications

**What problems is Atatus solving and how is that benefiting you?**

Easily monitoring the application and spicks

  ### 30. One of the best and affordable APM solutions that i found for PHP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roushan K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Atatus?**

Nice support for PHP
Host Based Pricing
Good support

**What do you dislike about Atatus?**

Although the default APM dashboard is good, what I would have loved is to be able to create custom dashboards using metrics. 
If there is a feature where we can play around with the metrics, that would be great

**What problems is Atatus solving and how is that benefiting you?**

The APM for PHP is super helpful. It helped us identify the performance bottlenecks and gave insights into the likely cause, say an external service, DB, or the PHP execution is itself slow.

The best thing is that they provide performance breakdown at the function level, which helps to identify which piece of code is causing the performance degradation.

  ### 31. Monitoring our services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Atatus?**

Two things mainly, the intuitive UI/UX and the ease to install the integration software on our servers/apps to start sending the logs/metrics to Atatus

**What do you dislike about Atatus?**

Maybe, there are many options, all good, but it took time to see what were the more relevant for us. Fortunately, the support team was there to help us to decide :)

**What problems is Atatus solving and how is that benefiting you?**

Our site used to crash because of the traffic and the tools helped to identify the root cause.

  ### 32. Still working on understanding and integrating all the indicators

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Atatus?**

PHP requests and function investigations

**What do you dislike about Atatus?**

Ability to dig in Browser slowness and understand it

**What problems is Atatus solving and how is that benefiting you?**

Monitoring our customer environments and do summary reports or digging into performance issues

  ### 33. After hours but worth the wait

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Atatus?**

A good APM, RUM and analytic platform. Relatively easy to configure but may be challenging when SELinux is also present. Will not run along side XDebug since the debugger appears to want to handle PHP exceptions exclusively.

**What do you dislike about Atatus?**

Time zone difference. After hours work will be needed.

**What problems is Atatus solving and how is that benefiting you?**

End-to-end troubleshooting; Performance monitoring; Server stability

  ### 34. Has really good support team.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abdullah A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Atatus?**

Their team are really helpful & responds quickly .. Also the interface is easy to use and clear.

**What do you dislike about Atatus?**

Does not support all programming languages .. or all Famous Web Frameworks.

Marketing team may try to sell u things u don't need becareful.

**What problems is Atatus solving and how is that benefiting you?**

Protecting my System from threat or logging dangerous actions happens in the system.

  ### 35. Good Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Atatus?**

Really easy to install and controll. Fast support responses.

**What do you dislike about Atatus?**

Not really much. i had two questions/problems, but support team helped us fast.

**What problems is Atatus solving and how is that benefiting you?**

Delayed time on logs, being able to deactivate logs on certain times.

  ### 36. Excellent tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Atatus?**

The tool has helped us to optimize our service, so it has been very beneficial for our business.

**What do you dislike about Atatus?**

perhaps they could have plans for small, medium and large industries.

**What problems is Atatus solving and how is that benefiting you?**

Perfomance Issues

  ### 37. Atatus review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jayden M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Atatus?**

Deep insight into the application via APM

**What do you dislike about Atatus?**

so far so good, there is nothing wrong and Atatus is more to developer level of users

**What problems is Atatus solving and how is that benefiting you?**

gave us an in-depth overview on the application performance

  ### 38. Number one in Customer Support! Small team with dedication and motivation!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike H. | System Adminstrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Atatus?**

I love how I can ask a question through their web page and get an immediate response from one of several familiar names. They are knowledgeable, helpful, friendly, and familiar with our needs.

**What do you dislike about Atatus?**

Not sure what to put here... I mean, adoption has been a little tricky when integrating VictorOps/Splunk, but I trust that we'll get to the bottom of it. Thank you!

**What problems is Atatus solving and how is that benefiting you?**

NewRelic was pricing themselves out of our budget. While we had some growth, their new payment structure was a bit greedy in our opinion and Atatus is very straightforward with their costs. Also the ability to add as many users as we like is very helpful, whereas NewRelic wanted a premium cost for each advanced user.

  ### 39. Optimization of application performance with help of Atatus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivek P. | DevOps Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Atatus?**

Easy to configure with application and get logs in a few minutes.

UI is pretty cool to understand, however, accepting more features in future.

It's easy to use as compared to other tools.

**What do you dislike about Atatus?**

There should be an option for creating the custom dashboard based on the requirements

Also in the database slow query, the DB name should be visible

Also custom report generation option should be available

**What problems is Atatus solving and how is that benefiting you?**

Atatus is solving for us to DB errors and slow queries

Developers will get hep to resolve the application issue

  ### 40. Elegant performance review tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikita P. | System Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Atatus?**

Atatus has the best web performance monitoring tool that really helps in improving our website's user experience. The support teams are extremely supportive and reliable.

**What do you dislike about Atatus?**

Overall great experience, however, the SLA report still needs some improvement in display with different timelines long list is not very user-friendly. Otherwise, everything is good.

**What problems is Atatus solving and how is that benefiting you?**

Atatus has a great user interface easily customizable, flexible, and very high compatibility with our platform. Application monitoring both side client and server.

  ### 41. Perfect APM/Exception Monitoring Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben W. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Atatus?**

Easy drill-down capabilities to find where performance is lacking.
The dashboard provides a very quick overview to support identifying issues.

**What do you dislike about Atatus?**

Chained Laravel jobs require additional code to be logged.

**Recommendations to others considering Atatus:**

Atatus provides all of the necessary insights without the extreme price tags some of the bigger players put on their solutions. The support team are very helpful in answering questions and resolving issues/bugs.

**What problems is Atatus solving and how is that benefiting you?**

Atatus is providing us with all the necessary insights to be able to appropriately manage our software solutions, ensuring that we stay on top of performance before it becomes an issue for our users.

  ### 42. Easy to deploy and configure, immediately valuable and detailed metrics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Whitney C. | Lead Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Atatus?**

We needed application monitoring (APM and client side) for some of our internal applications and have finally been able to check all the boxes with Atatus at an affordable price. Easy to deploy and configure, immediately valuable and detailed metrics, and bonus--no extra charges for integrations, 2FA, and SSO. Wins all around.

**What do you dislike about Atatus?**

Nothing so far--we've been able to see all the data we wanted to see so far.

**What problems is Atatus solving and how is that benefiting you?**

Application monitoring both server and client side

  ### 43. A already recommended it :) Atatus is an amazing tool to monitor an API.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank B. | Back-end developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Atatus?**

Simple to install and very powerful. In case of problems, tech team answer fast.

**What do you dislike about Atatus?**

There is a difference using it with JS or TS. This can be confusing

**What problems is Atatus solving and how is that benefiting you?**

Atatus allow us to monitor our API and to detect errors on both API or servers

  ### 44. A massive gain of time, a clear interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about Atatus?**

Facing some random performance issues and downtimes we could not really dig into, we used Atatus to unlock situtations without any time consumed by configuration or tweaking: you install the agent, set the configuration values on your host, and you're good to go.

The way it displays information is clear, simple, and results in a massive gain of time. Of course you could use some other tools, self-hosted, but the time spent configuring these can be a real loss for your business.
Atatus intends to solve the difficult equation of analysing your requests, response times and more, without the cost of the configuration.

Good job guys.

**What do you dislike about Atatus?**

Can improve a lot of things, especially regarding exceptions, where it's not the best but it's good yet.

**What problems is Atatus solving and how is that benefiting you?**

- query time analyse
- database performance issues
- loops in source code (needs interpretation though)
- help us understand where the app can be improved

  ### 45. Software review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayodeji A. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about Atatus?**

gives us most of the insights needed to make sure we give our customers the best experience

**What do you dislike about Atatus?**

inability to view response bodies of external API requests

**What problems is Atatus solving and how is that benefiting you?**

API Monitoring

  ### 46. Support team was top notch and quickly able to assist.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about Atatus?**

Their support chat was quick and very responsive. Keep up the great work Atatus support team!

**What do you dislike about Atatus?**

No items that was disliked. all good across the board.

**What problems is Atatus solving and how is that benefiting you?**

Finding the account admins. Benefit us by not having to track the owner of the account and waste their time.

  ### 47. Atatus support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Atatus?**

We can see/trace requests to our codebase and database, we can identify slowest queries etc.
We also like the supoprt

**What do you dislike about Atatus?**

Nothing so far. We are happy with everything provided

**What problems is Atatus solving and how is that benefiting you?**

We are ablе to identify code problems

  ### 48. Tried them all, Atatus is the top APM for PHP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave I. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Atatus?**

So far, we’ve tried Site24x7, Datadog, New Relic, Netreo Stackify, Dynatrace, Scout APM, and of course Atatus in our CodeIgniter/PHP 8 build (which we used for best backward compatibility).

We’ve found Atatus to be by far the easiest to install, best interface, most observable metrics, and highest compatibility out of all the APM platforms we have tried.

**What do you dislike about Atatus?**

Nothing to dislike. They are a bit expensive, but comparable to competitors.

**What problems is Atatus solving and how is that benefiting you?**

We have a need to monitor the errors, SQL queries, CURL requests, and application performance of our CRM/document management application.

  ### 49. Great APM with great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc L. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2021

**What do you like best about Atatus?**

Performant and easy to setup PHP APM and the very reactive support team

**What do you dislike about Atatus?**

Nothing I really dislike for now. A minor thing that could be improved is the transactions overview screen : by exploding the graphs by transactions for instance.

**What problems is Atatus solving and how is that benefiting you?**

We are monitoring our PHP backend with Atatus.

  ### 50. There are great products and then there are AMAZING products. ATATUS is an AMAZING Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Creoate D. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Atatus?**

ATATUS shows me very clearly which part of my code is performing slowly.
Clean/Simple easy to follow UI
And their support team goes over and beyond to help you get setup
They created a new build specifically to suit my environment - This is crazy!

**What do you dislike about Atatus?**

Nothing. It's perfect - I will probably have more to say later, but so far its super

**What problems is Atatus solving and how is that benefiting you?**

I am trying to solve my website performance issues and also monitor performance of scheduled jobs


## Atatus Discussions
  - [What is Atatus used for?](https://www.g2.com/discussions/what-is-atatus-used-for)
  - [Error Reporting in Atatus](https://www.g2.com/discussions/error-reporting-in-atatus) - 1 upvote

- [View Atatus pricing details and edition comparison](https://www.g2.com/products/atatus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+01%3A56%3A22+-0500&secure%5Bsession_id%5D=87c6df6e-e5b6-4a16-a142-ae65a6be2062&secure%5Btoken%5D=53ec01616ff18fc1077b9339467aa3eacc8e017ac26766f56fba0bca36a4b6e4&format=llm_user)

## Atatus Features
**Functionality**
- Baseline
- Alerting
- Multi-Site Monitoring
- Reporting
- Multi-Channel Alerting
- Location Insights

**Monitoring**
- Usage Monitoring
- Database Monitoring
- API Monitoring
- Real-Time Monitoring - Cloud Infrastructure Monitoring
- Security and Compliance Monitoring

**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Visibility**
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Functionality**
- Diverse Systems Monitoring
- Real-Time Analytics
- Observability
- AI/ML Integration

**Monitoring**
- Performance Baselines
- Performance Analysis
- Performance Monitoring
- AI/ML Assistance
- Multi-System Monitoring

**Alerts management**
- Multi-mode alerts
- Opimization alerts
- Incident alerts

**Generative AI**
- AI Text Generation

**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Agentic AI - Observability Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Activity Monitoring
- Multi-Cloud Management
- Automation
- Auto-Scaling & Resource Optimization

**Bug Monitoring**
- Analytics
- Bug History
- Data Retention

**Monitoring and Management**
- Automation
- Performance Baseline
- Real-Time Monitoring

**Management**
- Single Pane of Glass
- Dashboards and Visualization
- Performance Baselines
- Alerting

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)

**Monitoring**
- Resource utilization
- Real-time monitoring
- Performance baseline
- API monitoring

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization

**Agentic AI - IT Alerting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Website Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Automation**
- Resolution automation
- Automation

**Analysis**
- Reporting
- Dashboards and Visualizations
- Spend Forecasting and Optimization

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Application Performance Monitoring (APM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Log Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analysis**
- Search
- Reporting
- Visualization
- Track trends

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support

**Agentic AI - Cloud Infrastructure Monitoring**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Issue Resolution**
- Root cause identification
- Resolution guidance
- Proactive identification

**AI Features - Observability**
- Predictive Insights
- AI-Generated Incident Summaries
- AI Anomaly Detection

**AI Automation - Cloud Infrastructure Monitoring**
- AI-Powered Anomaly Detection
- AI-Driven Insight Recommendations

**Performance**
- Real User Monitoring (RUM)
- Second by Second Metrics

**Functionality**
- Synthetic Monitoring
- Dynamic Transaction Mapping
- Load Balancing
- Cloud Observability

## Top Atatus Alternatives
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (696 reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (568 reviews)

