G2 reviewers of 360 SMS APP broadly indicate strong value, particularly for Salesforce-native SMS needs. The average rating skews high, with the majority of G2 users praising seamless Salesforce integration, automation capabilities, bulk SMS, multi-channel support (WhatsApp, Viber, Instagram), and responsive customer support. One G2 reviewer explicitly noted 360 SMS APP costs less than comparable Salesforce products while offering more value. However, a handful of G2 reviewers flag pricing as a concern, citing unexpected charges after the first year, extra costs for additional features, and pricing constraints. Cannabis-industry users also report account suspension issues. Overall, G2 reviews of 360 SMS APP suggest strong value for Salesforce-centric teams prioritizing automation and multi-channel outreach.