Introducing G2.ai, the future of software buying.Try now
Inuvika OVD Enterprise
Sponsored
Inuvika OVD Enterprise
Visit Website
Product Avatar Image
2Checkout Monetization Platform

By Verifone

3.9 out of 5 stars

How would you rate your experience with 2Checkout Monetization Platform?

Inuvika OVD Enterprise
Sponsored
Inuvika OVD Enterprise
Visit Website

2Checkout Monetization Platform Reviews & Product Details

Profile Status

This profile is currently managed by 2Checkout Monetization Platform but has limited features.

Are you part of the 2Checkout Monetization Platform team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by 2Checkout Monetization Platform.

2SELL

3.5% + $0.35
per successful sale

2SUBSCRIBE

4.5% + $0.45
per successful sale

2Checkout Monetization Platform Media

2Checkout Monetization Platform Demo - 2Checkout Reporting
eCommerce, Subscription Billing, Distribution, Global Payments and Merchant & Marketing services
2Checkout Monetization Platform Demo - 2Checkout Dashboard Homepage
eCommerce, Subscription Billing, Distribution, Global Payments and Merchant & Marketing services
2Checkout Monetization Platform Demo - 2Checkout Add New Product
eCommerce, Subscription Billing
Product Avatar Image

Have you used 2Checkout Monetization Platform before?

Answer a few questions to help the 2Checkout Monetization Platform community

2Checkout Monetization Platform Reviews (192)

Reviews

2Checkout Monetization Platform Reviews (192)

3.9
193 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"We're most pleased with our long standing business relationship"
What do you like best about 2Checkout Monetization Platform?

I feel well taken care of by competent and highly motivated professionals. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Some missing features for the latest cart technology. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello there!

We are happy you are enjoying our platform and services and we are grateful you took the time to give us feedback.

For us to be able to address your concern regarding the cart features, we need further information regarding the cart you are referring to. Could you please provide us with more details at supportplus@2checkout.com so we can further look into this?

Looking forward to hearing from you!

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"All right!"
What do you like best about 2Checkout Monetization Platform?

Live support which is really fast and they helped me any time Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Slow speed and the fact that I have to login each time i enter Review collected by and hosted on G2.com.

Response from Raluca Bejgu of 2Checkout Monetization Platform

Thank you so much for sharing this with us. We're grateful we have the opportunity to collaborate with you. Have an amazing day!

Verified User in E-Learning
UE
Small-Business (50 or fewer emp.)
"A professional service, flexibility and innovation, in great security."
What do you like best about 2Checkout Monetization Platform?

Flexibility and the perspectives of continuous development of your technologies in the year to come, which makes verifone a great business partner. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Perhaps one thing that may benefit from more attention and be made an actual goal would be speed in reaction, a shorter time to an answer from the service. Review collected by and hosted on G2.com.

Response from Raluca Bejgu of 2Checkout Monetization Platform

Thank you so much for taking the time to share this experience with us! We highly appreciate your feedback, and we will forward it to the appropriate departments.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"One of TheBest Payment Processing Company"
What do you like best about 2Checkout Monetization Platform?

2checkout is one of the best, most reliable companies for payment processing in the market. It allows sellers to accept online payments without lengthy process and requirements. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

So far no dislikes accept that there should be a seller certificate or a profile confirmation letter which a seller can download to show to banks as mostly banks ask for such letters. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello there!

Thank you so much for taking the time to review our platform and services.

We are super grateful for our long-term partnership and hope that we will continue to work together for a long time going forward. We will do our best to continue delivering excellent online payment capabilities so that you can provide a seamless experience to your customers.

Thank you also for your feedback regarding the seller certificate - we have forwarded your suggestion to our team, and they have already included the item in our feedback flow.

Have a wonderful day!

Verified User in Consumer Electronics
AC
Enterprise (> 1000 emp.)
"Good for MoR and subscriptions"
What do you like best about 2Checkout Monetization Platform?

2Checkout made it easy to expand our offerings into countries we likely would not have entered on our own. They manage taxation and currency conversion for us which lets us focus on our product and selling. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Although they provide valuable services, when combined their fees make our implementation of their solution rather expensive. Additionally, their tech support can be less than responsive. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hi there!

We are happy you are enjoying our platform and services, and we are grateful you took the time to give us feedback.

It's a pleasure to learn that our Merchant of Record solution enabled your business to expand cross-border seamlessly.

Thank you also for sharing your concerns regarding our tech support. We are currently working on improving our support system, so the delay in response times is a temporary situation.

Thank you, once again, for taking the time to share your experience with us!

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"A serious e-commerce partner"
What do you like best about 2Checkout Monetization Platform?

Their integrations are very customizable, and their team is always open to help out with custom assistance when you get stuck.

Their support team is very responsive; we always get an answer in a few hours, if not less.

We can get paid by any client, no matter where he lives, without any headaches.

We also get a single invoice at the end of the month for all the payments processed - simplifying our accounting records. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

As with any payment processor, sometimes very few users can't get their card payment processed and the communication for this type of problems could be improved. In the past we also had problems with users choosing to pay by PO (purchase order), but they implemented a new workflow that improved the conversion rate a lot in the last 18 months. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello!

Thank you so much for taking the time to review our platform and services, we appreciate it. We are glad that they satisfy your business needs and allow you to focus your time on your product.

Regarding your concern on the customer communication for failed payments, we highly encourage you to forward your feedback to your Account Manager or our Support team at supportplus@2checkout.com. This way, we can include it in future improvements.

Thank you once again for placing your trust in us!

Per S.
PS
Creative Director
Small-Business (50 or fewer emp.)
"Merchant on Record service with a great system"
What do you like best about 2Checkout Monetization Platform?

2Checkout's distributed payment processing dropped our decline rates, and their subscription service is great!

But the best thing about using 2Checkout's Merchant-on-Record service is not having to care about taxes for international sales. Takes a huge load off our backs. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

There can be times with every enterprise business system where you are forced to work around issues, like features that you would have liked to see. But that's to be expected with any similar software. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hi Per!

We are so happy that you are enjoying our platform and services, and we appreciate you taking the time to give us feedback.

Please know that many of the improvements made to our systems over the years have come from merchants just like you, who took the time to inform us of the features they would have liked to see.

As such, you can contact always your Account Manager or the Technical Support team at supportplus@2checkout.com with your feedback, and we will forward it to our Product team for further review and potential inclusion in a future update.

Thank you very much!

ST
ceo
Small-Business (50 or fewer emp.)
"Error In Submitting Application"
What do you like best about 2Checkout Monetization Platform?

i like that they are available in my region Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

I dislike the fact that I haven't receive any customer support for my issue. everytime i try to submit my application it says product description url invalid and it isn't Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello Sueanna!

Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience we might have caused.

Please know that the Product Description URL should be the same as the one that you used to register on our platform.

For example, if you registered with www.companyxyz.com, the Product URL needs to be www.companyxyz.com/productpage. It cannot be a variation like www.companyxyz123.com/productpage.

We would love to provide you with further assistance on this matter, but we will need to locate your account first. Therefore, please send us your Merchant ID/email address associated with the account at supportplus@2checkout.com. One of our experts will get back to you as soon as possible.

Thank you for your understanding!

Verified User in Consumer Electronics
AC
Small-Business (50 or fewer emp.)
"Still Locked Out of Account, Put in Technical Support Purgatory for Over 2 Weeks"
What do you like best about 2Checkout Monetization Platform?

2Co has lower transaction fees than PayPal. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Where can I begin? Firstly, timezones for invoices are locked to TRT (Turkey) which creates a nightmare for financial recordkeeping which we can compensate for with a bit of extra work, so we've been bearing with 2Co till now.

However, over 2 weeks ago, we used the extra security feature recommended to us by 2Co in which only the IP Address provided by our company can access the 2Co merchant account. After turning on the feature, we were never allowed back in 2Co, into OUR OWN ACCOUNT. Using the same environmental conditions we used to turn on the feature in the first place (same user, same computer, same WiFi router connection) we keep getting an error that "You are not allowed to login from this IP address". We've contacted merchant support for over 2 weeks now and we've just been put in their hot potato CS system where they just list arbitrary tiers (You're case is now level 3 tier of importance) and pass the case to a different person with no actual results. WE'RE STILL LOCKED OUT. We've used the service for over $100k of transactions (which amounts to at least $2k in 2Co transactional fees) and yet they are offering no support, and no way to get back into our account.

This is a huge problem because:

1. We cannot access OUR funds, for OUR products that WE sold.

2. A customer needs to get a refund from 2Co and is waiting for nearly 3 weeks to get their money back, which DAMAGES OUR COMPANY BRAND AND IMAGE.

2Co, are you willing to be liable for damages you're causing our company? This is the worst customer support I've ever received. If we do not receive some sort of resolution within 3 business days, we will seek financial restitution through legal means, and we will never use 2Co again. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello partner!

Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced.

Please know that our internal team is currently working on the IP filtering issue. Due to security issues, this can only be done via an item logged with our Engineering team.

Regarding your financial concerns, please contact our Risk team at risk@2checkout.com for further assistance.

Thank you for your understanding!

Prannay S.
PS
Affiliate Marketing Manager
Mid-Market (51-1000 emp.)
"Great Platform and team"
What do you like best about 2Checkout Monetization Platform?

2Checkout is one of the most versatile platforms with astonishing features. It is easy to use and have some great insights options which really make them unique. I would like to suggest to all who want an e-commerce tailor-made solution. The billing and subscription management service is really great. Review collected by and hosted on G2.com.

What do you dislike about 2Checkout Monetization Platform?

Nothing to be considered as negative apart from one linmitation i.e. no telephone support. However, they have live chat support which solves your issues immediately. Review collected by and hosted on G2.com.

Response from Stefania Oprea of 2Checkout Monetization Platform

Hello Prannay!

We are happy you are enjoying our platform and services, and we are grateful you took the time to give us feedback. Our customers' opinions are very important to us, and it's actually what drives us to come up with improved solutions.

It's exciting to learn that our solution successfully addresses all your business needs related to eCommerce, subscription management, and the affiliate channel.

Indeed, we do not currently provide support via phone. However, we are available via email and live chat and continually work to address all cases in a timely manner.

Good luck with growing your online business! We'll do our best to assist you in this journey.

Pricing Options

Pricing provided by 2Checkout Monetization Platform.

2SELL

3.5% + $0.35
per successful sale

2SUBSCRIBE

4.5% + $0.45
per successful sale

2MONETIZE

6.0% + $0.60
per successful sale
2Checkout Monetization Platform Comparisons
Product Avatar Image
Cleverbridge
Compare Now
Product Avatar Image
Magento OS
Compare Now
Product Avatar Image
Shopify
Compare Now
2Checkout Monetization Platform Features
Promotions and Discounts
Checkout Process
Tax Display and Processing
Payment Processing
Customer Service
APIs
Customization
Reporting / Analytics