2Checkout Monetization Platform Reviews & Product Details

Customer Support: 2Checkout has excellent responsible customer support. Frontline CS is remarkably willing to delve into a problem and look for ready-made solutions that show your consideration and respect for your customers. Review collected by and hosted on G2.com.

Radar: 2Checkout's anti-fraud machine learning tech is quite cool, and likely operates mostly out of sight, however when they surface possible warnings, they often come with so little information or context that they're nearly impossible to act on. Review collected by and hosted on G2.com.

We've been a customer for almost 4 months now and have been very happy with the platform.

It's easy to use with lots of functionality that's intuitive to setup and manage. The 2Checkout team has helped us customize our templates, checkout pages and emails. Compared to larger competitors, 2Checkout has way more global coverage in terms of countries and currencies out of the box.

We love that we can setup perpetual and subscription products, as well as services (consulting and training), and have them all charge taxes appropriately. We launched with a handful of downloadable software products and training courses, and will be expanding into trials and subscriptions soon.

There's plenty of marketing tools available as well, from setting up promotions, cross and up-sells, as well as email marketing, AB testing and an affiliate network. We're just starting to play with these, but the platform has handled everything we've needed so far, and if not, the 2Checkout team has helped us setup what we need.

Most importantly, the cost is a fraction of what competitors charge - we looked at Magento, Elastic Path, BigCommerce, and Digital River (which we left), and saved 7 figures just this year alone on the setup and fees. Review collected by and hosted on G2.com.

Some of the built-in reporting is limited, however the API can access all the data needed.

Service is excellent at times, sometimes takes a couple days to hear back, or the email support reps just reply with a script, which can be frustrating.

The platform is focused more on SaaS products, so if you're selling perpetual or services, the terminology you see in the tools and reports may not always align to what you might call something or be relevant at all. Review collected by and hosted on G2.com.

Payments are handled smoothly and securely. Review collected by and hosted on G2.com.

Support should be faster, sometimes I've sent an email and you take up to 3 days to reply. Review collected by and hosted on G2.com.

What I like most about this installment entryway is that it tends to be incorporated into numerous stages or deals diverts that as of now exist in the market, for example, Shopify and others. I likewise like that you have the alternative to acknowledge installments for item deals or for memberships, that is, in the event that I need to make an administration that I should charge a month to month or yearly membership I can utilize this installment passage. The interface is extremely instinctive, it is anything but difficult to design when you begin utilizing it. I like that it indicates great insights of the clients and furthermore I can coordinate the Google Analytics following code to improve the streamlining of the site. Review collected by and hosted on G2.com.

Convoluted and not-versatile agreeable control board that make the items arrangement and using different devices troublesome. Hard to redo shopping baskets with the absence of documentation to help assemble custom store using API. The support reply to my emails with a delay of 1~2 weeks approximately so if can be a problem if I have a big dude with the software. Also the could add more languages to the software like Korean or Chinese. Review collected by and hosted on G2.com.

There is nothing positive about a company which blocks your funds because they failed to do their job. Other than that I liked how easy it was to setup an account and that they provide their services in a large selection of countries. Their extra packages seem useful but I am not sure how many customers actually need them. Review collected by and hosted on G2.com.

Very poor experience with them. Support isn't only slow but rarely they are helpful. My last encounter was regarding an error a client was receiving when trying to pay. No clear message was shown and they claimed it is up to the customer to contact their bank and figure it out. That's while other payment processors show a reason for payment decline. The biggest problem we had with them is when we asked them to update our company details. They did a partial update when we asked for a full update. We noticed the issue only a few months later, because they told me the update was complete. We contacted them again regarding the issue but got no reply for almost a month. Our biggest surprise was when they sent us a notice that they blocked our account. No warnings were issued before that. They blocked the account because they failed to update our company info. Review collected by and hosted on G2.com.

I like the fact that 2Checkout helps me with all the payment requirements that I have. Looking back in time, it was not that easy to support payments in so much currencies, unless you were proficient in such a field. 2Checkout simplifies all the 'headaches' a customer might have. Review collected by and hosted on G2.com.

For the moment I did not find something that would make me unhappy with this product. All my requirements were more than satisfied by the variety of options that 2checkout provides. Review collected by and hosted on G2.com.

Easy to set up and integrate, intuitive, everything's well documented. Flexibility, multiple payment methods supported, multiple currency support, great management tools. The automatic calculation of all taxes like VAT in different countries around the world is very impressive. Avangate provides incredibly finite control over products, pricing, and promotions. The platform is highly configurable. Review collected by and hosted on G2.com.

The platform not so flexible: some capabilities missing Since they integrated with Avangate, I think they are a great provider. A little tricky to implement, you need to have a team with previous training. -Confusing the dashboard until you get used to it. -The minimum payout, isn't much but it's still there. Review collected by and hosted on G2.com.

They used to be quite good and efficient but after their acquisition by Avangate and our account being upgraded, I have only had bad experiences. I've just been so soured by the recent bad experiences that I can't recommend them anymore. Review collected by and hosted on G2.com.

The payments would not redirect back to my site after an upgrade they made. I had to raise a technical issue, which they took many weeks to resolve.

The statement descriptor did not show on one my customer's card statements and so he placed a dispute for 59 orders that he placed with us. On realising the mistake, he quickly contacted the card company to revert. However, 2Checkout found it prudent to charge $1475 in chargeback fees ($25 for each chargeback on transactions that were $30 each). They've been unrelenting in my quest to get them to revert those ridiculous fees. This has led to a huge unexpected loss for us. They've literally taken away all the earnings we made from the customer and pocketed them under the guise of chargeback fees even though the customer also clarified that it was a mistake on their end. Review collected by and hosted on G2.com.

They provide a quick and easy way to charge customers and faster payments via bank wire. The integration process is pretty easy. Review collected by and hosted on G2.com.

The new dashboard is a bit complex (I prefer the previous version). Review collected by and hosted on G2.com.

I like that when using this platform I can accept any credit card and debit card in my virtual store, this makes it much more possible and more likely that my clients buy a product, besides this platform also accepts PayPal as payment method, I can Accept the 3 means of payment without problems. So I can optimize my store to have more potential customers.

I also like that this company allows to integrate in Google Analytics code, so I can know more information about my clients, I can see which page they stay longer or if they had any problem at the time of processing the payment.

I also like that this company is 100% serious, very responsible with their payments, this makes me generate a lot of confidence to work with them. Review collected by and hosted on G2.com.

What I really do not like about this platform is how slow the customer service is, it is very slow, they take a long time to respond. If they solve the inconveniences that they have but they are slow. I think that's the most important thing when it comes to a company that is related to eCommerce.

Another thing I do not like is that this company is that it is very complicated to change the method of payment where they deposit the money generated by my sales. When I started working with this platform I was assigned Payoneer, then I sent an email and they approved me to receive payments to my bank account, then I wanted to receive payments by PayPal and I had to send an email with a verification process to be accepted. Review collected by and hosted on G2.com.