# 24Files Reviews **Vendor:** Scalefactory.eu **Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About 24Files 24Files is a document management solution built for Salesforce, developed by a team with deep roots in enterprise software and integration. The company is based in Belgium and is focused on building lean, user-friendly tools that solve real-world business problems. 24Files is trusted by organizations worldwide and beyond to streamline file management in Salesforce without leaving the platform. At its core, 24Files enables seamless document management directly within Salesforce, fully integrated with tools like SharePoint. Users can create, upload, organize, and access files without switching systems. It supports drag-and-drop functionality, deep folder structures, metadata tagging, versioning, and permission control — all while staying 100% native to the Salesforce user experience. It also works in Salesforce Experience Cloud and the Salesforce Mobile App. 24Files helps businesses save time, reduce storage costs, and ensure compliance by connecting cloud file systems with their Salesforce processes. Whether it’s sales proposals, contracts, or technical documentation, 24Files ensures the right people always have access to the right files at the right time. It's the ideal solution for organizations looking to scale document workflows without compromising on security or user experience. Contact us now at: www.24Files.eu ## 24Files Pros & Cons **What users like:** - Users love the **seamless integration** of 24Files with SharePoint and Salesforce, enhancing productivity and document management. (2 reviews) - Users commend the **intuitive integration** of 24Files, facilitating seamless management of files within Salesforce and SharePoint. (2 reviews) - Users appreciate the **fast and friendly customer support** of 24Files, enhancing their overall experience and satisfaction. (1 reviews) - Users value the **high customizability** of 24Files, allowing easy adaptation for complex use cases and seamless integration. (1 reviews) - Users appreciate the **high level of customization** in 24Files, making it adaptable for various complex use cases. (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Salesforce Integration (1 reviews) **What users dislike:** - Users face a **slight learning curve** for advanced features, but documentation and support help mitigate challenges. (1 reviews) ## 24Files Reviews ### 1. Seamless SharePoint Integration with great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Stijn W. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about 24Files?** The intuitive setup and smooth integration with SharePoint really stood out. It took minimal effort to get started, and once configured, everything just worked. The tool is also highly customizable, with Apex-invocable actions that make it easy to adapt to more complex use cases. Plus, the customer support is fast, friendly, and genuinely helpful. **What do you dislike about 24Files?** There’s a slight learning curve if you want to leverage the more advanced automation features via Flow or Apex. However, the documentation and support more than make up for it. **What problems is 24Files solving and how is that benefiting you?** We use 24Files to seamlessly integrate Salesforce with SharePoint for efficient document management across our organization. Specifically, we leverage it to: • Replace Salesforce File Storage by linking records directly to SharePoint, reducing storage costs. • Automate Document Processes using Flows and Apex-invocable actions for tasks like dynamic folder creation, file movement, and metadata updates. • Enable Collaboration by allowing teams to access and manage files both from Salesforce and directly within SharePoint, ensuring everyone works with the latest documents. ### 2. Useful app **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Z. | Marketeer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about 24Files?** What I like most about 24Files is how seamlessly it connects Salesforce with SharePoint. It allows users to manage all their files directly within Salesforce while keeping everything stored securely in SharePoint. The integration feels natural and intuitive—no need to switch between systems or worry about storage limits in Salesforce. Features like dynamic folder creation, in-app file previews, and the 360° file view across related records make document management faster and more efficient for teams. **What do you dislike about 24Files?** I think there is nothing i find bad about this app. **What problems is 24Files solving and how is that benefiting you?** 24Files solves the challenge of limited file storage in Salesforce by offloading documents to SharePoint, while still keeping them easily accessible within the Salesforce interface. It also eliminates the need to switch between platforms, which streamlines workflows and improves productivity. By offering features like dynamic folder creation and a 360° file view, it keeps files organized and ensures teams can quickly find what they need. This has made our document management process much more efficient and scalable. - [View 24Files pricing details and edition comparison](https://www.g2.com/products/24files/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+13%3A00%3A46+-0500&secure%5Bsession_id%5D=6f7c0430-d436-48c2-bcaf-fb3cdc849572&secure%5Btoken%5D=0d9bba99072e22f5d9d4514cb7e3125a15bc1204f1459055b3a54468b06a9e71&format=llm_user) ## 24Files Features **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making