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1Password Reviews & Product Details

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1Password Reviews (1,818)

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Reviews

1Password Reviews (1,818)

View 2 Video Reviews
4.6
1,818 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and strong security features of 1Password, highlighting its ability to securely manage and autofill passwords across devices. The intuitive interface and seamless integration with browsers make it a reliable choice for both personal and team use. However, some users note that the initial setup can be a bit overwhelming for newcomers.

Pros & Cons

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Md R.
MR
Md R.
Strategy Specialist – Operations & Process Improvement
Small-Business (50 or fewer emp.)
"Top-Tier Security Meets Frictionless Workflow"
5/5
What do you like best about 1Password?

What sets 1Password apart is how it transforms high-level security into a frictionless habit through its Watchtower dashboard and integrated 2FA handling. Instead of just storing credentials, Watchtower proactively alerts me to compromised accounts and weak passwords, while the system’s ability to automatically copy TOTP tokens to my clipboard eliminates the stress of manual two-factor entry. The cross-platform autofill is so fluid that it effectively removes the "password tax" on my productivity, turning what used to be a multi-step login process into a single, secure click across all my devices. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

The biggest drawbacks are the high subscription cost and the lack of a free tier, as 1Password is significantly more expensive than competitors like Bitwarden or Proton Pass. Performance has also dipped since the move to an Electron-based app, leading to higher RAM usage and occasional sluggishness. Additionally, the Secret Key requirement adds a layer of complexity that can lead to permanent account lockout if both it and your master password are lost. Finally, the lack of live chat or phone support can be frustrating when you need immediate help with login issues. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Easy to Use, Team Vaults Make Credential Sharing Effortless"
4.5/5
What do you like best about 1Password?

Not only the ease-of-use, but the team vaults have been a huge positive for the CS team at my organization. We're able to easily share credentials and it has been crucial on a number of occasions when covering during PTO or fire drills. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Not much to report on this front. We have found 1Password to be straightforward and have never encountered down time. Review collected by and hosted on G2.com.

HA
Hitesh A.
IT support and Project Manager
Small-Business (50 or fewer emp.)
"User-Friendly, Affordable, and Secure Password Access!"
5/5
What do you like best about 1Password?

It’s very user-friendly and easy to integrate. It also provides a faster way to access sensitive passwords while keeping them secure enough for the organization, and it’s affordable as well. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Recovery could be easier when the device gets reset; it shouldn’t require admin intervention. Review collected by and hosted on G2.com.

Costa M.
CM
Costa M.
Art Director
Small-Business (50 or fewer emp.)
"Secure and Easy Access Across All Devices"
5/5
What do you like best about 1Password?

I appreciate how 1Password securely saves all my passwords, and I'm really happy about that. It's very easy to access on all my devices like my desktop, laptop, mobile phone, and tablet, and they all work seamlessly together. I love how it shares the same information securely whenever I need it. The synchronization is immediate, so I can enter and create new logins or passwords and have them available across all devices without any hassle. This makes it very convenient for me. The initial setup was very easy with no issues. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes the interface is a bit complicated. Switching between the full app window and the small panel on the top right corner of my screen can be tricky. Also, sometimes it might be a bit hectic, especially with the plugin for Safari. It sometimes conflicts with macOS's built-in password utility, which means I might have to open 1Password in a separate window to copy and paste my information. Review collected by and hosted on G2.com.

Arsen I.
AI
Arsen I.
Senior Full-stack Developer
Small-Business (50 or fewer emp.)
"Great Password Storage, Poor Support Experience"
0.5/5
What do you like best about 1Password?

It's the best for password storage Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Customer support is useless. Did not help me with my payment issue. I had to figure it out myself. They were constantly saying that it's my bank card settings issue while I just had to change a region in the setting of the billing account on their side. And there is no regular payment flow where you can just go and pay for it. Instead you have to add you card on the billing page and wait when they charge it. In case of issue this dramatically slows down the issue identification. Disappointing! Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Arsen, thanks for sharing this feedback. I'm very sorry for the recent billing issue, and I can understand your frustration here. That's certainly not the experience we intend to provide. I've passed your comments along to the team. If there's anything we can help with, feel free to reach out.

Monica P.
MP
Monica P.
Product Lead
Mid-Market (51-1000 emp.)
"Secure, Easy Vault Sharing — App Login Feels Buggy and Ad-Heavy"
3/5
What do you like best about 1Password?

its easy, makes me feel secured and it relatively easy to use. I specially like the feature to share vaults with members of my organization. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I dont like the experience on the app at all. The login process makes it feel buggy or even heavy with ads. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Monica, thanks for sharing this feedback. It's great to hear how helpful 1Password has been for securely sharing credentials. I'm sorry there's been friction for you in the login process. If we can help with this, feel free to send our team a message at support@1password.com.

PT
Pankaj T.
Specialist - VONAGE
Enterprise (> 1000 emp.)
"My ultimate password manager"
4.5/5
What do you like best about 1Password?

I like 1Password's strong focus on security combined with ease of use. I mean how secure it feels without being too complicated to use . The secret key feature really stands out to me because it adds an extra layer of protection ,which makes me trust it more than other similar tools . Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Some features feel a bit inconvenient at times. For example, having to log back into the browser extension frequently feels frustrating, especially when the desktop app isn’t installed. Review collected by and hosted on G2.com.

Shoaib S.
SS
Shoaib S.
People and Culture Officer
Consulting
Small-Business (50 or fewer emp.)
"Streamlined Password Management with 1Password"
5/5
What do you like best about 1Password?

I appreciate being able to store everything from addresses to passport details and key documents, and having them readily available on both the web portal and mobile app is great. It's super convenient for reviewing or applying for things since I can easily access everything on my phone. I love how the integration for authentication is smooth, so I don't need another app for OTPs. 1Password feels light and not heavy like other password managers, and it's just smooth and convenient to use. The family sharing feature gives peace of mind knowing that shared and private information is secure. The Chrome extensions and Windows application are snappy and well-integrated with a clean, easy-to-read user interface. I also find it incredible how well it integrates with Chrome and the mobile application, and the ability to use fingerprint access for easy unlocking makes it very convenient. Migration from Notepad to 1Password was seamless, and overall, the setup has been smooth with no problems. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I'm still trying to figure out how the authentication works seamlessly. I've been able to set it up for a few, but maybe it's a provider issue from the other authenticators which may not be compatible with 1Password yet. Review collected by and hosted on G2.com.

Carroll H.
CH
Carroll H.
Senior Information Security Engineer
Enterprise (> 1000 emp.)
"Top-Tier Security with Seamless Password Management"
5/5
What do you like best about 1Password?

I use 1Password for both professional and personal password management, with two separate accounts connected in a singular app. I really like the security model in general, which has been unmatched in professional reviews I've read. It offers full and absolute control over my personal vault of passwords, ensuring even 1Password cannot access my stuff. I also appreciate that professionally, it integrates quite well with Okta. The initial setup was simple, with no physical system to manage—just connect this, import that. I rate it a 10 when recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes they release a less than stable version to the main channel, but that usually gets solved by switching to the release temporary. Review collected by and hosted on G2.com.

Andrea B.
AB
Andrea B.
Frontend Web Developer
Small-Business (50 or fewer emp.)
"1Password Family Plan Makes Sharing Passwords and Secrets Simple"
4.5/5
What do you like best about 1Password?

I have to say that one of the things that I really like about 1Password is the family package because with that I'm able to store even in multiple volts all my secrets, passwords that need to be shared with with my wife, accounts for my kids...

Everything everything goes inside 1Password and allows me to really simplify the sharing of critical information in my family. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Well honestly I'm not sure about if there is something that I is like from this application. It's really good performant easily reachable even on mobiles because they have standalone applications.

I mean they have to keep the secrets around where where they save your information and so on but at the end of the day I I've been a subscriber for multiple years and I've always been satisfied with that. Review collected by and hosted on G2.com.

Questions about 1Password? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity 5 months ago

Is 1password any good?

4 Upvotes
4
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Verified User
G2
Verified User
•
Last activity over 6 years ago

Is 1Password service compliant with the recent EU General Data Protection Regulation (GDPR)?

3 Upvotes
2
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Pricing Options

Pricing provided by 1Password.

Enterprise

Custom Quote

Teams Starter Pack

$19.95
Per Month

Business

$7.99
Per Month
1Password Comparisons
1Password Features
Authentication User experience
Supports Required Authentication systems
Multi-Factor Authentication
Multi-Device Sync
Quick Login
Browser Extension
Mobile App Usability
Password Generator
Two-Factor Authentication
Security Audits