Engineering alerts provide timely notification of significant or critical system deviations from normal operating zones.
We start by making the alerting setup in your current monitoring tools standardised & comprehensive.If alerts are not set up in the first place, then everything downstream becomes irrelevant.
Our product, Bluejay, helps engineering teams to continuously audit alerts on infrastructure and application resources and automatically set up the alerting best practices - leading to a 30% reduction in downtimes.
When an alert is triggered, Bluejay provides an AI-powered runbook to help engineers debug and resolve the issue faster.
Monitoring tools (Like AWS Cloudwatch and NewRelic) collect infrastructure and application performance metrics and are used to perform Root Cause Analyses and manage production incidents/outages.
We believe Incident management should not start after the outage. It has to start with comprehensive alerts and good on-call processes that prevent these production incidents from happening. Our product, Bluejay, exactly does that.
· Bluejay identifies the missing alerts on both infrastructure and application services using existing monitoring tools
· Automates the setup and deployment of alerts with a single click
· When an alert is triggered, it notifies the on-call engineers through email, slack, and phone
· Along with the notification, it provides contextual instructions to debug, resolve, and mitigate the issues
· Continuously analyzes alerts and optimizes the thresholds to detect potential incidents and prevent alert
fatigue
Our value proposition is to eliminate preventable downtimes and ensure rapid resolution for unavoidable outages.