Compare Agentforce 360 Platform (formerly Salesforce Platform) and Airtable 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (61.0% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$0.00
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,977)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansAirtable
Star Rating
(3,216)4.6 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in its customization capabilities, allowing users to tailor applications and workflows extensively. One user highlighted how it empowers non-developers to build apps and automate processes without deep coding knowledge, which can significantly accelerate project timelines.
- Users say Airtable shines in its user-friendly interface and operational efficiency. Many appreciate how it serves as a central hub for managing tasks and data, reducing the chaos of scattered emails and spreadsheets. One reviewer noted the effectiveness of its "Interface Designer" in enhancing team interactions with data.
- Reviewers mention that Salesforce Platform offers robust CRM capabilities, which are particularly beneficial for businesses needing comprehensive client engagement tools. Users have praised its ability to provide historical data, enabling better context during client interactions.
- According to verified reviews, Airtable's AI integration has been a game-changer for teams, allowing for practical applications like automatically tagging customer feedback. This feature has been noted for improving operational efficiency and compliance within workflows.
- G2 reviewers highlight that while both platforms have similar ease of setup scores, Salesforce Platform's extensive learning resources and community support can be a significant advantage for users looking to maximize their use of the software.
- Users report that Salesforce Platform's data security features are highly rated, with one user mentioning a strong sense of confidence in the platform's ability to protect sensitive information, which is crucial for businesses handling client data.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Airtable
Free
$0.00
For individuals or very small teams just getting started with Airtable
- Unlimited bases
- 1,000 records per base
- 1 GB of attachments per base
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Airtable
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
8.8
2,505
Ease of Use
8.5
3,121
8.7
2,537
Ease of Setup
8.4
1,899
8.4
1,525
Ease of Admin
8.5
801
8.7
1,181
Quality of Support
8.5
2,102
8.4
1,889
Has the product been a good partner in doing business?
8.8
796
8.9
1,064
Product Direction (% positive)
8.7
2,320
9.0
2,382
Features by Category
Tasks
Not enough data
8.6
1204
|
Verified
Not enough data
8.5
1181
|
Verified
Not enough data
8.4
1179
|
Verified
Not enough data
8.3
1164
|
Verified
Not enough data
7.8
1101
|
Verified
Not enough data
7.7
1075
|
Verified
Not enough data
8.1
1155
|
Verified
Not enough data
7.8
1077
|
Verified
Projects
Not enough data
8.4
1142
|
Verified
Not enough data
8.2
1082
|
Verified
Not enough data
7.7
1006
|
Verified
Not enough data
8.2
1120
|
Verified
Not enough data
9.0
1203
|
Verified
Not enough data
7.3
653
Not enough data
7.6
652
Not enough data
7.9
1093
|
Verified
Not enough data
6.9
617
Not enough data
7.1
638
Not enough data
7.6
967
|
Verified
Resource Management
Not enough data
7.8
978
|
Verified
Not enough data
7.3
631
Not enough data
7.9
1027
|
Verified
Project Monitoring
Not enough data
7.9
956
|
Verified
Not enough data
7.8
966
|
Verified
Not enough data
8.3
1065
|
Verified
Generative AI
Not enough data
5.8
518
Not enough data
5.9
516
Agentic AI - Project Management
Not enough data
7.1
91
Not enough data
7.1
91
Not enough data
7.5
104
Not enough data
7.2
88
Not enough data
7.1
88
Not enough data
7.1
87
Not enough data
7.2
88
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Analytics
Not enough data
8.0
408
Execution
Not enough data
8.9
456
Not enough data
8.9
458
Not enough data
8.9
454
Roadmapping
Not enough data
8.2
428
Not enough data
8.4
424
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Task Creation
Not enough data
8.9
921
Not enough data
8.8
899
Not enough data
8.5
889
Not enough data
8.1
807
Task Management
Not enough data
8.8
896
Not enough data
8.6
880
Not enough data
8.1
816
Not enough data
8.2
814
Generative AI
Not enough data
5.9
404
Not enough data
6.0
403
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Responses
Not enough data
9.8
11
Not enough data
9.8
11
Not enough data
9.2
11
Automation - AI Agents
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.8
11
Not enough data
9.8
11
Not enough data
10.0
11
Platform
Not enough data
9.8
11
Not enough data
10.0
11
Not enough data
9.7
11
Autonomy - AI Agents
Not enough data
9.8
11
Not enough data
9.8
11
Not enough data
9.8
11
Not enough data
9.8
11
Generative AI
Not enough data
9.8
11
Not enough data
9.8
11
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.0
74
Not enough data
8.5
69
Not enough data
8.7
68
Not enough data
8.4
68
Not enough data
Data Control
8.5
67
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
8.9
26
Not enough data
8.7
25
Not enough data
8.8
25
Not enough data
Generation and Interpretation - AI App Builder
Not enough data
9.0
16
Not enough data
9.6
16
Not enough data
9.5
16
Not enough data
9.8
16
Generated Application Quality - AI App Builder
Not enough data
9.4
16
Not enough data
9.0
15
Not enough data
9.7
16
Not enough data
9.8
17
Application Design
8.6
238
Not enough data
8.6
238
Not enough data
8.7
259
Not enough data
8.7
249
Not enough data
8.9
275
Not enough data
Data Control
8.9
269
Not enough data
8.9
271
Not enough data
9.2
269
Not enough data
Publishing
8.9
245
Not enough data
8.9
257
Not enough data
8.9
241
Not enough data
Agentic AI - Low-Code Development Platforms
9.0
50
Not enough data
9.1
48
Not enough data
8.9
50
Not enough data
Development
8.7
591
Not enough data
8.6
575
Not enough data
8.7
526
Not enough data
8.6
556
Not enough data
8.6
521
Not enough data
Database
9.0
568
Not enough data
8.9
659
Not enough data
8.5
513
Not enough data
8.6
561
Not enough data
8.7
611
Not enough data
Infrastructure
8.5
565
Not enough data
8.1
525
Not enough data
9.1
594
Not enough data
User Interface Design
8.5
139
|
Verified
8.3
315
8.7
158
|
Verified
7.6
452
|
Verified
8.8
159
|
Verified
7.8
466
|
Verified
9.1
161
|
Verified
8.4
489
|
Verified
Data Control
9.0
155
|
Verified
8.5
474
|
Verified
8.9
162
|
Verified
8.6
485
|
Verified
9.2
160
|
Verified
8.5
460
|
Verified
Publishing
8.8
147
|
Verified
8.2
448
|
Verified
9.0
152
8.3
465
|
Verified
8.9
149
|
Verified
8.4
427
|
Verified
Agentic AI - No-Code Development Platforms
8.6
39
7.9
26
8.7
39
8.0
27
8.5
39
7.9
25
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.1
214
Not enough data
7.2
214
Not enough data
7.3
211
Planning
Not enough data
7.3
205
Not enough data
8.0
210
Not enough data
7.9
207
Not enough data
8.2
213
Not enough data
7.1
194
Workflow Management
Not enough data
7.1
205
Not enough data
8.2
209
Not enough data
7.3
202
Not enough data
7.1
198
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Airtable are categorized as No-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Airtable is categorized as Strategy and Innovation Roadmapping Tools, Product Management, Task Management, Project Management, AI Agents For Business Operations, and AI App Builder
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Airtable
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
59.9%
Non-Profit Organization Management
9.2%
Marketing and Advertising
8.6%
Computer Software
6.9%
Information Technology and Services
6.0%
Higher Education
5.7%
Other
63.7%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
What is Airtable used for?
7 Comments
DR
Airtable is a general-purpose database, automation, and internal app platform. As a general purpose tool it is very flexible for a wide variety of purposes....Read more
How much does Airtable enterprise cost?
4 Comments
EL
Minimum $8k per conversations circa 2021-2022. Pricing may be subject to change since that time.Read more
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