Best Document Management Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Document management software captures, stores, manages, and securely shares company documents. These solutions store electronic documents, such as Word documents, PDFs, presentations, invoices, and scanned images of paper documents, in a centralized location. Document management software is designed to control the entire lifecycle of documents, including document retention, creation, and accessibility. They also manage audit trails, indexing, versioning, and workflows. Typically, organizations will have one central document management system that stores company-wide documents, but it is also common for different teams to have their own storage systems. This software helps organizations reduce the time it takes to search for and access documents, minimize the need for physical document storage, reduce the risk of non-compliance and security breaches, and improve collaboration and workflows.

While document management can exist as a standalone solution, it is often a module included in enterprise software applications, such as enterprise content management systems and cloud content collaboration software.

To qualify for inclusion in the Document Management category, a product must:

Store structured content across various file types in a centralized repository
Enable users to find and manage documents through search and advanced filtering and tagging capabilities
Offer version control to keep a record of various versions of documents
Set access rights for individuals or departments using permissions structures
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Featured Document Management Software At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
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Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
322 Listings in Document Management Available
(1,162)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Document Management software
Entry Level Price:$53.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

    Users
    • Business Systems Analyst
    • Deputy City Clerk
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 60% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Laserfiche is a document management platform that digitizes content, automates tasks, and provides secure cloud storage.
    • Reviewers appreciate Laserfiche's ability to handle multiple forms of documents, automate repetitive tasks, and provide robust search capabilities, which significantly increases productivity and efficiency.
    • Users reported performance problems and lags with heavy document workflow, issues with the cloud version needing improvements, high maintenance costs, and complexities experienced during configuration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laserfiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    118
    Process Automation
    88
    Automation
    83
    Workflow Management
    69
    Document Management
    65
    Cons
    Learning Curve
    39
    Learning Difficulty
    33
    Missing Features
    28
    Update Issues
    23
    Performance Issues
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laserfiche features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Ease of Admin
    Average: 8.2
    9.0
    Quality of Support
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1976
    HQ Location
    Long Beach, California
    Twitter
    @laserfiche
    4,773 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    413 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

Users
  • Business Systems Analyst
  • Deputy City Clerk
Industries
  • Government Administration
  • Education Management
Market Segment
  • 60% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Laserfiche is a document management platform that digitizes content, automates tasks, and provides secure cloud storage.
  • Reviewers appreciate Laserfiche's ability to handle multiple forms of documents, automate repetitive tasks, and provide robust search capabilities, which significantly increases productivity and efficiency.
  • Users reported performance problems and lags with heavy document workflow, issues with the cloud version needing improvements, high maintenance costs, and complexities experienced during configuration.
Laserfiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
118
Process Automation
88
Automation
83
Workflow Management
69
Document Management
65
Cons
Learning Curve
39
Learning Difficulty
33
Missing Features
28
Update Issues
23
Performance Issues
22
Laserfiche features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.5
Ease of Admin
Average: 8.2
9.0
Quality of Support
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
1976
HQ Location
Long Beach, California
Twitter
@laserfiche
4,773 Twitter followers
LinkedIn® Page
www.linkedin.com
413 employees on LinkedIn®
(3,604)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Document Management software
20% Off: 10-30 Licenses: starting at $1119.92/year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001, Foxit is a leading provider of innovative PDF and eSignature products and services, helping knowledge workers increase productivity and do more with documents. Foxit combines easy-to-

    Users
    • Owner
    • President
    Industries
    • Construction
    • Accounting
    Market Segment
    • 63% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Foxit PDF Editor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    567
    PDF Editing
    407
    Easy Editing
    371
    Simple
    345
    Features
    332
    Cons
    Difficulty
    91
    Expensive
    91
    Learning Curve
    90
    Missing Features
    85
    Limited Features
    76
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Foxit PDF Editor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Ease of Admin
    Average: 8.2
    8.9
    Quality of Support
    Average: 8.4
    9.0
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Foxit
    Company Website
    Year Founded
    2001
    HQ Location
    Fremont, CA
    Twitter
    @foxitsoftware
    6,225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    559 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001, Foxit is a leading provider of innovative PDF and eSignature products and services, helping knowledge workers increase productivity and do more with documents. Foxit combines easy-to-

Users
  • Owner
  • President
Industries
  • Construction
  • Accounting
Market Segment
  • 63% Small-Business
  • 24% Mid-Market
Foxit PDF Editor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
567
PDF Editing
407
Easy Editing
371
Simple
345
Features
332
Cons
Difficulty
91
Expensive
91
Learning Curve
90
Missing Features
85
Limited Features
76
Foxit PDF Editor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.9
Ease of Admin
Average: 8.2
8.9
Quality of Support
Average: 8.4
9.0
Ease of Use
Average: 8.6
Seller Details
Seller
Foxit
Company Website
Year Founded
2001
HQ Location
Fremont, CA
Twitter
@foxitsoftware
6,225 Twitter followers
LinkedIn® Page
www.linkedin.com
559 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking

    Users
    • Project Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • M-Files Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Document Management
    52
    Easy Access
    45
    Data Management
    39
    Organization
    39
    Cons
    Learning Curve
    32
    Training Required
    26
    Slow Performance
    19
    Slow Loading
    15
    Outdated Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • M-Files features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.6
    7.7
    Ease of Admin
    Average: 8.2
    8.6
    Quality of Support
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,633 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    837 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking

Users
  • Project Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 39% Small-Business
M-Files Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Document Management
52
Easy Access
45
Data Management
39
Organization
39
Cons
Learning Curve
32
Training Required
26
Slow Performance
19
Slow Loading
15
Outdated Features
13
M-Files features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.6
7.7
Ease of Admin
Average: 8.2
8.6
Quality of Support
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,633 Twitter followers
LinkedIn® Page
www.linkedin.com
837 employees on LinkedIn®
(3,404)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Document Management software
View top Consulting Services for PandaDoc
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • PandaDoc is a digital platform that facilitates the creation, sending, and tracking of documents, and offers electronic signature capabilities.
    • Reviewers frequently mention the ease of use, time-saving features, and seamless integration with other platforms as key benefits of using PandaDoc.
    • Reviewers experienced issues with the pricing structure, occasional glitches in editing fields, and limitations in customization and advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PandaDoc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    665
    Document Management
    333
    Simple
    329
    E-Signatures
    299
    Intuitive
    294
    Cons
    Signature Issues
    107
    Missing Features
    105
    Expensive
    99
    Difficult Editing
    91
    Document Management
    81
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PandaDoc features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.2
    9.1
    Quality of Support
    Average: 8.4
    9.2
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PandaDoc
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @pandadoc
    18,477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    880 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • PandaDoc is a digital platform that facilitates the creation, sending, and tracking of documents, and offers electronic signature capabilities.
  • Reviewers frequently mention the ease of use, time-saving features, and seamless integration with other platforms as key benefits of using PandaDoc.
  • Reviewers experienced issues with the pricing structure, occasional glitches in editing fields, and limitations in customization and advanced features.
PandaDoc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
665
Document Management
333
Simple
329
E-Signatures
299
Intuitive
294
Cons
Signature Issues
107
Missing Features
105
Expensive
99
Difficult Editing
91
Document Management
81
PandaDoc features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.1
Ease of Admin
Average: 8.2
9.1
Quality of Support
Average: 8.4
9.2
Ease of Use
Average: 8.6
Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,477 Twitter followers
LinkedIn® Page
www.linkedin.com
880 employees on LinkedIn®
(666)4.4 out of 5
6th Easiest To Use in Document Management software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Docs is now Zoho WorkDrive! Launched in 2019 as the successor to Zoho Docs, Zoho WorkDrive is a robust content management platform trusted by over 1 million businesses worldwide. Built for mo

    Users
    • Software Engineer
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho WorkDrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Team Collaboration
    66
    Collaboration
    44
    Real-Time Collaboration
    44
    Seamless Integration
    44
    Cons
    Slow Loading
    33
    Slow Performance
    31
    Syncing Issues
    22
    Missing Features
    21
    Performance Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho WorkDrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.2
    8.6
    Quality of Support
    Average: 8.4
    9.1
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Docs is now Zoho WorkDrive! Launched in 2019 as the successor to Zoho Docs, Zoho WorkDrive is a robust content management platform trusted by over 1 million businesses worldwide. Built for mo

Users
  • Software Engineer
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 35% Mid-Market
Zoho WorkDrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Team Collaboration
66
Collaboration
44
Real-Time Collaboration
44
Seamless Integration
44
Cons
Slow Loading
33
Slow Performance
31
Syncing Issues
22
Missing Features
21
Performance Issues
21
Zoho WorkDrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.7
Ease of Admin
Average: 8.2
8.6
Quality of Support
Average: 8.4
9.1
Ease of Use
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
(905)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Document Management software
View top Consulting Services for Conga Composer
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flexible. Scalable. Embedded. Conga Composer transforms how businesses generate documents Disconnected systems and manual workflows make document generation slow, error-prone, and costly. Con

    Users
    • Salesforce Administrator
    • Salesforce Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Conga Composer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    89
    Document Management
    83
    Ease of Use
    76
    Time-saving
    56
    Templates
    55
    Cons
    Learning Curve
    50
    Steep Learning Curve
    31
    Time-Consuming
    28
    Difficulty
    26
    Limited Template Flexibility
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Conga Composer features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Ease of Admin
    Average: 8.2
    8.7
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Conga
    Company Website
    Year Founded
    2006
    HQ Location
    3200 Kirby Dr., Suite 500, Houston, TX 77098
    Twitter
    @CongaHQ
    11,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,793 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flexible. Scalable. Embedded. Conga Composer transforms how businesses generate documents Disconnected systems and manual workflows make document generation slow, error-prone, and costly. Con

Users
  • Salesforce Administrator
  • Salesforce Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 28% Enterprise
Conga Composer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
89
Document Management
83
Ease of Use
76
Time-saving
56
Templates
55
Cons
Learning Curve
50
Steep Learning Curve
31
Time-Consuming
28
Difficulty
26
Limited Template Flexibility
21
Conga Composer features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.1
Ease of Admin
Average: 8.2
8.7
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
Conga
Company Website
Year Founded
2006
HQ Location
3200 Kirby Dr., Suite 500, Houston, TX 77098
Twitter
@CongaHQ
11,113 Twitter followers
LinkedIn® Page
www.linkedin.com
1,793 employees on LinkedIn®
(326)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Document Management software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

    Users
    No information available
    Industries
    • Government Administration
    • Higher Education
    Market Segment
    • 51% Enterprise
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hyland OnBase is a content and document management system that captures and stores documents, supports workflow through configuration and automation, and connects with multiple enterprise apps.
    • Users frequently mention the system's ability to incorporate various paper and digital content into one main repository, its seamless link with geographic systems, and its robust workflow engine.
    • Reviewers noted challenges in configuration requiring IT support and training, a steep learning curve for setting up documents and workflows, and a high total cost due to the pricing model.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hyland OnBase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Document Management
    42
    Features
    32
    Customization
    25
    Simple
    25
    Cons
    Missing Features
    31
    Update Issues
    24
    Poor Customer Support
    21
    Technical Issues
    21
    Learning Curve
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hyland OnBase features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Ease of Admin
    Average: 8.2
    8.3
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hyland
    Company Website
    Year Founded
    1991
    HQ Location
    Westlake, OH
    Twitter
    @Hyland
    13,211 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

Users
No information available
Industries
  • Government Administration
  • Higher Education
Market Segment
  • 51% Enterprise
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hyland OnBase is a content and document management system that captures and stores documents, supports workflow through configuration and automation, and connects with multiple enterprise apps.
  • Users frequently mention the system's ability to incorporate various paper and digital content into one main repository, its seamless link with geographic systems, and its robust workflow engine.
  • Reviewers noted challenges in configuration requiring IT support and training, a steep learning curve for setting up documents and workflows, and a high total cost due to the pricing model.
Hyland OnBase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Document Management
42
Features
32
Customization
25
Simple
25
Cons
Missing Features
31
Update Issues
24
Poor Customer Support
21
Technical Issues
21
Learning Curve
20
Hyland OnBase features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.1
Ease of Admin
Average: 8.2
8.3
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
Hyland
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,211 Twitter followers
LinkedIn® Page
www.linkedin.com
4,163 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents acro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuWare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Data Management
    3
    Collaboration Focus
    2
    Easy Access
    2
    Easy Implementation
    2
    Cons
    Cost Issues
    2
    Learning Curve
    2
    Training Required
    2
    Difficult Learning
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuWare features and usability ratings that predict user satisfaction
    3.3
    Has the product been a good partner in doing business?
    Average: 8.6
    6.7
    Ease of Admin
    Average: 8.2
    7.9
    Quality of Support
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1962
    HQ Location
    New Delhi, India
    Twitter
    @RicohIDC
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,421 employees on LinkedIn®
    Ownership
    BSE: 517496
Product Description
How are these determined?Information
This description is provided by the seller.

DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents acro

Users
No information available
Industries
No information available
Market Segment
  • 44% Small-Business
  • 41% Mid-Market
DocuWare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Data Management
3
Collaboration Focus
2
Easy Access
2
Easy Implementation
2
Cons
Cost Issues
2
Learning Curve
2
Training Required
2
Difficult Learning
1
Expensive
1
DocuWare features and usability ratings that predict user satisfaction
3.3
Has the product been a good partner in doing business?
Average: 8.6
6.7
Ease of Admin
Average: 8.2
7.9
Quality of Support
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Year Founded
1962
HQ Location
New Delhi, India
Twitter
@RicohIDC
111 Twitter followers
LinkedIn® Page
www.linkedin.com
18,421 employees on LinkedIn®
Ownership
BSE: 517496
(92)4.9 out of 5
1st Easiest To Use in Document Management software
Entry Level Price:€19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signify is a digital contracting platform that helps teams manage, automate, and track documents in one place. From sending and signing to organizing and archiving, it supports the full document workf

    Users
    No information available
    Industries
    • Computer Software
    • Human Resources
    Market Segment
    • 41% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Time Saving
    26
    Time-saving
    23
    Convenience
    20
    Digital Signature
    18
    Cons
    Document Management
    4
    Signature Issues
    4
    Slow Loading
    4
    Slow Performance
    4
    Difficult Editing
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.9
    Ease of Admin
    Average: 8.2
    9.8
    Quality of Support
    Average: 8.4
    9.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signify
    Company Website
    Year Founded
    2021
    HQ Location
    Tbilisi, GE
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signify is a digital contracting platform that helps teams manage, automate, and track documents in one place. From sending and signing to organizing and archiving, it supports the full document workf

Users
No information available
Industries
  • Computer Software
  • Human Resources
Market Segment
  • 41% Small-Business
  • 36% Mid-Market
Signify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Time Saving
26
Time-saving
23
Convenience
20
Digital Signature
18
Cons
Document Management
4
Signature Issues
4
Slow Loading
4
Slow Performance
4
Difficult Editing
3
Signify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.9
Ease of Admin
Average: 8.2
9.8
Quality of Support
Average: 8.4
9.9
Ease of Use
Average: 8.6
Seller Details
Seller
Signify
Company Website
Year Founded
2021
HQ Location
Tbilisi, GE
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
(342)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Document Management software
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hudu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    207
    Features
    111
    Integrations
    103
    Easy Setup
    95
    Simple
    85
    Cons
    Missing Features
    75
    Poor Integration
    43
    UX Improvement
    41
    Limited Features
    38
    Integration Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hudu features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Admin
    Average: 8.2
    9.2
    Quality of Support
    Average: 8.4
    9.2
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 11% Mid-Market
Hudu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
207
Features
111
Integrations
103
Easy Setup
95
Simple
85
Cons
Missing Features
75
Poor Integration
43
UX Improvement
41
Limited Features
38
Integration Issues
36
Hudu features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Admin
Average: 8.2
9.2
Quality of Support
Average: 8.4
9.2
Ease of Use
Average: 8.6
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
500 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(245)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Document Management software
View top Consulting Services for DocuWare
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile

    Users
    • Software Analyst
    Industries
    • Information Technology and Services
    • Pharmaceuticals
    Market Segment
    • 47% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuWare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Integrations
    13
    Automation
    12
    Document Management
    12
    Easy Integrations
    12
    Cons
    Learning Curve
    7
    Complexity
    5
    Missing Features
    5
    Limited Customization
    4
    Training Required
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuWare features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.2
    Ease of Admin
    Average: 8.2
    8.9
    Quality of Support
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DocuWare
    Company Website
    Year Founded
    1988
    HQ Location
    Beacon, NY
    Twitter
    @DocuWare
    2,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    614 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile

Users
  • Software Analyst
Industries
  • Information Technology and Services
  • Pharmaceuticals
Market Segment
  • 47% Mid-Market
  • 30% Enterprise
DocuWare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Integrations
13
Automation
12
Document Management
12
Easy Integrations
12
Cons
Learning Curve
7
Complexity
5
Missing Features
5
Limited Customization
4
Training Required
4
DocuWare features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.2
Ease of Admin
Average: 8.2
8.9
Quality of Support
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Seller
DocuWare
Company Website
Year Founded
1988
HQ Location
Beacon, NY
Twitter
@DocuWare
2,288 Twitter followers
LinkedIn® Page
www.linkedin.com
614 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. F

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 68% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM FileNet Content Manager features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.6
    7.0
    Ease of Admin
    Average: 8.2
    7.8
    Quality of Support
    Average: 8.4
    7.4
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. F

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 68% Enterprise
  • 24% Mid-Market
IBM FileNet Content Manager features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.6
7.0
Ease of Admin
Average: 8.2
7.8
Quality of Support
Average: 8.4
7.4
Ease of Use
Average: 8.6
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,798 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based appl

    Users
    • Financial Advisor
    • Office Manager
    Industries
    • Financial Services
    • Investment Management
    Market Segment
    • 92% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Redtail Technology Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Helpful
    39
    Integrations
    32
    Customer Support
    25
    Setup Ease
    25
    Cons
    Missing Features
    18
    Limited Features
    12
    Integration Issues
    11
    Learning Curve
    10
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Redtail Technology features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.2
    8.8
    Quality of Support
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Omaha, NE
    Twitter
    @orionwealthtech
    7,825 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,926 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based appl

Users
  • Financial Advisor
  • Office Manager
Industries
  • Financial Services
  • Investment Management
Market Segment
  • 92% Small-Business
  • 6% Mid-Market
Redtail Technology Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Helpful
39
Integrations
32
Customer Support
25
Setup Ease
25
Cons
Missing Features
18
Limited Features
12
Integration Issues
11
Learning Curve
10
Poor Customer Support
8
Redtail Technology features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.7
Ease of Admin
Average: 8.2
8.8
Quality of Support
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Company Website
HQ Location
Omaha, NE
Twitter
@orionwealthtech
7,825 Twitter followers
LinkedIn® Page
www.linkedin.com
1,926 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integr

    Users
    No information available
    Industries
    • Higher Education
    • Hospital & Health Care
    Market Segment
    • 52% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hyland Perceptive Content Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    User Interface
    3
    Workflow Management
    3
    Document Management
    2
    Features
    2
    Cons
    Missing Features
    2
    Update Issues
    2
    Difficult Learning
    1
    Document Management
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hyland Perceptive Content features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Ease of Admin
    Average: 8.2
    7.5
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hyland
    Company Website
    Year Founded
    1991
    HQ Location
    Westlake, OH
    Twitter
    @Hyland
    13,211 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integr

Users
No information available
Industries
  • Higher Education
  • Hospital & Health Care
Market Segment
  • 52% Enterprise
  • 50% Mid-Market
Hyland Perceptive Content Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
User Interface
3
Workflow Management
3
Document Management
2
Features
2
Cons
Missing Features
2
Update Issues
2
Difficult Learning
1
Document Management
1
Email Issues
1
Hyland Perceptive Content features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.6
8.1
Ease of Admin
Average: 8.2
7.5
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
Hyland
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,211 Twitter followers
LinkedIn® Page
www.linkedin.com
4,163 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managing documents in Salesforce shouldn’t be challenging - it should be seamless, scalable, and efficient. Yet, many businesses struggle with limited storage, scattered file management, slow document

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 39% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • XfilesPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    27
    Ease of Use
    24
    Easy Setup
    17
    Easy Integration
    14
    Reliability
    14
    Cons
    Access Limitations
    3
    Difficult Editing
    3
    Difficult Setup
    3
    Document
    3
    Lack of Guidance
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • XfilesPro features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Admin
    Average: 8.2
    9.8
    Quality of Support
    Average: 8.4
    9.4
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Bangalore, IN
    Twitter
    @xfiles_pro
    733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Managing documents in Salesforce shouldn’t be challenging - it should be seamless, scalable, and efficient. Yet, many businesses struggle with limited storage, scattered file management, slow document

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 39% Small-Business
  • 26% Mid-Market
XfilesPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
27
Ease of Use
24
Easy Setup
17
Easy Integration
14
Reliability
14
Cons
Access Limitations
3
Difficult Editing
3
Difficult Setup
3
Document
3
Lack of Guidance
3
XfilesPro features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Admin
Average: 8.2
9.8
Quality of Support
Average: 8.4
9.4
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Bangalore, IN
Twitter
@xfiles_pro
733 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®