Reviews say that Bitsight excels in its risk assessment capabilities, particularly with its "Risk Scoring" feature, which users find effective for evaluating vendor risks. In contrast, Graphite Connect's "Contracts" functionality received lower ratings, with users mentioning it lacks depth in contract management.
Users report that Graphite Connect offers superior ease of use, highlighted by its high score in "Ease of Use" and "Ease of Admin." Reviewers mention that the intuitive interface makes it easier for teams to navigate compared to Bitsight, which has a slightly lower score in these areas.
G2 users highlight the quality of support as a strong point for Graphite Connect, with a score of 9.6. Reviewers mention that the responsiveness and helpfulness of the support team significantly enhance the user experience, while Bitsight, although rated well, does not match this level of satisfaction.
Users on G2 appreciate Bitsight's "Monitoring and Alerts" feature, which they find effective for keeping track of vendor performance. However, Graphite Connect's "Vendor Performance" feature received mixed reviews, with some users indicating it could benefit from more robust analytics.
Reviewers mention that Bitsight's "Customized Vendor Pages" feature is useful for tailoring vendor information, but it scored lower than expected. In contrast, Graphite Connect's centralized vendor catalog received praise for its organization and accessibility, making it easier for users to manage vendor information.
Users say that both products have strong performance in risk management, but Bitsight's "4th Party Assessments" feature is noted as a differentiator, providing deeper insights into third-party risks. Graphite Connect, while effective, does not offer the same level of detail in this area, according to user feedback.
Pricing
Entry-Level Pricing
Bitsight
No pricing available
Graphite Connect
No pricing available
Free Trial
Bitsight
No trial information available
Graphite Connect
No trial information available
Ratings
Meets Requirements
9.0
55
8.8
22
Ease of Use
8.5
56
8.5
22
Ease of Setup
8.6
36
8.6
15
Ease of Admin
8.8
34
9.1
9
Quality of Support
9.3
55
8.8
20
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