Best Work Instructions Software - Page 5

Aikando

Aikando records your experts' work and turns it into step-by-step visual instructions. The knowledge stays in the company, and new hires learn faster.

AnswersAnywhere

Most manufacturers have thousands of pages of FAQs, installation and service documentation, parts lists and videos locked up in corporate silos and disparate file formats that are difficult, if not impossible, for field service engineers to access. Being able to organize, mobilize and maintain this information would exponentially improved efficiency, accuracy and training in the field, but few organizations have the time, resources and know-how to make this happen. Utilizing our knowledge experts, AnswersAnywhere does the hard work for you, leveraging unique software and established processes to transform this vast wealth of data into interactive mobile apps. The result is up-to-date parts and service information on your field service engineers’ mobile device of choice, available online or offline. AnswersAnywhere also integrates with Salesforce Field Service and ServiceMax for seamless parts ordering. Efficiency and accuracy will skyrocket, your KPI’s and profit margins will improve, and your company can keep focusing on your core responsibilities.

Average Rating: 5.0/5.0

Total Reviews: 1

Assemblio

Assemblio GmbH offers a specialized SaaS solution designed to streamline and enhance the planning of assembly steps and the automatic creation of assembly instructions across various industries. Using artificial intelligence, advanced web technologies, and gamification techniques, Assemblio enables companies to plan, simplify, and visualize complex assembly sequences and steps with greater efficiency and precision. Assemblio's platform allows users to create detailed and accurate assembly instructions through automated processes, reducing the time and resources required for manual planning. The software is adaptable for organizations of various sizes, making it a versatile tool for improving the quality and consistency of assembly instructions while minimizing errors, time-to-market, and production costs. Thanks to its intuitive user interface, Assemblio's software does not require any special engineering knowledge, allowing users from various backgrounds to easily plan the assembly steps of products and automatically create and manage the corresponding assembly instructions. Key features of the solution include the ability to plan, simulate, and validate assembly steps with just a few clicks. The corresponding assembly instructions can be exported automatically in different formats. With the help of AI, product variants can be easily planned and created. The software's ease of use and connectivity ensures rapid adoption across teams, enabling seamless integration into existing workflows and systems. By connecting all aspects of the assembly planning process, Assemblio empowers companies to enhance productivity, maintain high standards, and achieve operational excellence.

AUCTA

BILT

BILT is a customer experience platform that provides official 3D interactive instructions with voice, text, and animated guidance for thousands of products from hundreds of brands. BILT's expert instruction designers work with manufacturers to create an empowering set-up or training experience. BILT's 3D interactive instructions are available on the free mobile BILT app. At the end of every instruction set, users are invited to leave a rating and review. This user feedback helps BILT instruction designers identify unclear steps to continuously improve the instructions over time. The award-winning BILT app revolutionizes assembly, installation, set-up, maintenance, training, and repair with 3D interactive Intelligent Instructions® that are guided by voice, text, and animated images. The BILT app shows how many people, how much time, and how many steps are required for assembly, installation, maintenance, troubleshooting, or repair for thousands of product instructions. Each product overview shows how many people, how much time, and how many steps the project entails. Users see the tools required and parts included. The instructions gently direct users step by step through the task. Tap the touchscreen for details about a part. Zoom in and out for optimal understanding. Rotate images 360 degrees for just the right perspective. Easily register the product, upload a receipt, and track the warranty. Instructions are never obsolete and can be updated in near real time. BILT is free to users, both DIYers and professionals. Premium brands and manufacturers provide the BILT experience for their products because it increases customer satisfaction, reduces frustration, and assists customer support in efficiently managing calls. Better instructions lead to happier customers. Happy customers are more likely to purchase again, tell their friends, and leave better reviews. Additionally, the 3D interactive instructions on the BILT app reduce product returns and customer support costs. Best of all for consumers, the reviews gathered in BILT shed valuable insight into the instructions process. Together with BILT instruction designers, brands work to improve their instructions and product design over time by learning from user reviews gathered in the BILT app. Brands showcase BILT on their websites and retail partner sites to reassure customers the set-up experience will be simple and supported. Users need a touchscreen in order to interact with the BILT app. Mobile apps provide the highest level of convenience. Users can take instructions with them wherever they work — it's power in your pocket. Currently BILT is available for most Android and Apple devices. BILT helps reduce printed waste, particularly for brands that eliminate paper manuals. For example, Chamberlain® announced they will save 92.4 tons of paper (an estimated 2,217 trees) per year by digitizing their instruction manuals with BILT. BILT guides users in three ways — with voice, text, and interactive 3D animation. Our in-house instruction design experts analyze and simplify each step in the instructions for maximum clarity. Users can advance or repeat each step at their own pace. No matter an individual's learning preferences, BILT has it covered. BILT has proven to increase accuracy, safety, and efficiency for any step-by-step process. BILT works with major retailers, consumer packaged goods companies, and professional, industrial, and commercial industries to create instructions for assembly, install, maintenance, repair, training, and store operations (to name a few). Pricing is applicable to single items or procedures, category rollouts with bulk commits, and more. Please contact us to discuss your unique situation. BILT has worked on multiple Small Business Innovation Research (SBIR) contracts. Please reach out to our Federal team at [email protected] for details. BILT is currently available on Android and iOS, and a Microsoft version is in development.

BILT Intelligent Instructions

BILT is empowering consumers and the workforce with its intelligent instructions platform that transforms how anyone from consumer end users to technicians, field teams, and trainees interact with equipment, repairs, and assembly. Our interactive platform replaces the traditional methods, putting hands-on, immersive guidance directly in the hands of the people who will be interacting with the product. From the backyard grill, the factory floor, or the data center, BILT helps people and organizations build and onboard faster, reduce assembly or repair errors, and build a more capable workforce, at scale.

Average Rating: 5.0/5.0

Total Reviews: 1

CareAR

With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of customers, employees, and field staff. Benefits: • Faster Time to Resolution: Gain instant visual context – spend time solving the problem versus assessing the situation • Higher First Time Fix Rates: Get faster resolution powered by the annotation toolbox • Deflect Costly Dispatches: Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance • Knowledge Transfer: Reduce your skills gap and make experts more accessible to more junior field resources or contractors • Customer Experience: Raise customer satisfaction and NPS through unmatched quality, service, and capabilities • Lower your carbon footprint: Eliminate or reduce truck rolls to achieve issue resolution while lowering your carbon footprint and saving money • Self-solve Experiences: Boost self-solve effectiveness for customers and employees with step-by-step AR visual direction within each user’s device. CareAR Assist is the ultimate tool for service management teams looking to provide faster, more effective problem resolution, reduce downtime, and substantially save on travel and transport costs. CareAR Instruct provides detailed step-by-step instructions for customers and technicians, empowering them to self-solve issues leading to improved first-time fix rate, reduced customer service calls, and increased procedure compliance. CareAR Experience build enables any business user to create immersive AR and AI powered digital work instructions through a no-code point and click interface. Key Features • Multiparty Collaboration: Collaborate with as many team members as you like in real-time to solve issues remotely, using high-definition live video feeds. • AR Annotation Tools: Use CareAR's industry-leading AR annotation toolbox to annotate live video feeds and shared images, providing detailed visual guidance to quickly resolve problems. • Self-Solve Instructions: Deliver rich self-guided step-by-step instructions to guide customers and technicians through setup procedures, routine maintenance, troubleshooting guides, and repairs. • Experience Builder: Rapidly create experiences containing with the no-code point-and-click Experience Builder. Use 3D content, video, images, and text for easy-to-follow instructions to empower customer and technician self-service. • Integrated Search: Improve user access to information by providing search functionality directly within a self-solve experience. • Visual Verification: Use AI-powered object and state detection with image recognition to drive procedural compliance and ensure tasks are completed correctly and safely. • Instant Knowledge Sharing: Publish digital work instructions instantly and easily accessible via link, QR code, or via CareAR mobile app. • Rich Analytics and Dashboards: Get deeper insights into how teams are resolving field issues using CareAR's detailed dashboards and analytics, available to administrators, managers, and team leaders. • Surveys: Use CareAR's survey builder to instrument key performance indicators that matter to your organization and collect structured feedback from customers and technicians for rapid iteration. • True ROI: Leverage the data made available by CareAR to determine the return on investment in terms of improved performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates. • ServiceNow: CareAR for ServiceNow is compatible with ServiceNow CSM, FSM and ITSM • Salesforce: CareAR for Salesforce is compatible with CareAR into Salesforce Service Cloud and Field Service Management • API: Integrate CareAR into your own customer service or field service management application easily via web API To learn more visit https://carear.com

CDS Mentor

CDS Mentor™ is an out-of-the-box solution that makes it easy for manufacturing companies to create and deliver 3D work instructions. Standardize Work: Create ISO compliant step-by-step 3D work instructions to document procedures for worker training across teams, shifts, and locations. Reduce training time: Onboard new workers with immersive 3D learning that adapts to their style of learning. Upskill quickly with 3D work instructions that reduce the errors associated with traditional training and instruction methods. Capture Tribal Knowledge: CDS Mentor makes it easy for subject matter experts to document their tribal knowledge and deliver it to frontline workers. Increase efficiency: Digitize manufacturing and field service processes to empower frontline workers to deliver improvements in quality, safety, and productivity. Quickly and easily create immersive 3D learning content CDS Mentor provides an easy way to capture best practices from experts to create immersive step-by-step 3D work instructions from your existing CAD data. By offering an intuitive no-code interface, CDS Mentor enables content authors to quickly create rich, interactive 3D content that provides crucial information to frontline workers.

CDS Visual

CDS Visual enables manufacturers to drive business value by unlocking their CAD assets to deliver dynamic interactive visual experiences that support the complete customer and product lifecycle. Our cloud-based SaaS solutions, trusted by the world’s biggest industrial suppliers, revolutionize their commerce, configure price quote (CPQ), and training initiatives. With an extensive offering of 2D and 3D visualization solutions, CDS uniquely re-purposes existing CAD assets to deliver impactful solutions for 3D configuration, aftermarket spare part search, digital work instructions, and enhanced digital content.

Average Rating: 4.3/5.0

Total Reviews: 12

Cocomite

COPLAIN

Crestec Europe

Since the Crestec Group was founded in 1984, we have endeavored to expand our business with a strong base in the technical documentation field as providers of everything from technical writing and illustrations for owner’s manuals and service manuals for service technicians, to data formatting, translation, and printing services. With 11 branches and 4 affiliated companies located domestically in Japan, as well as a network of 20 branches spanning 11 countries, our organization can provide a wide array of services and solutions to the global market; from upstream activities such as market research and development of document production support systems, to packaging design and production, after-market services, and other downstream activities, we have the capabilities to handle all of our customers’ needs. Presently, we find ourselves awash in a sea of information as our business environment rapidly changes due to the ever advancing rate of technological innovation, greater work efficiency brought on by changes in working styles, and the growing complexities of our social infrastructures as is observable in our changing lifestyles. Because of this, it is more difficult than ever to organize and manage information. Given these circumstances, with “Global Communication “Your Gateway to New Worlds””as our slogan, we endeavor to be an organization that can provide new services and solutions that will connect people to people, people to products, and people with the rest of the world in order to contribute to the creation of a society that is more enjoyable and comfortable for everyone.

Dirac

Dirac's software, BuildOS, is the first platform that automatically generates assembly work instructions with just a CAD file. We take the typically manual process of creating work instructions from weeks or months to minutes or hours. BuildOS automates the monotony, retains tribal knowledge, and keeps your production going smoothly so you can get to market faster, squash errors and reduce overhead. BuildOS also transforms how technicians view assembly work instructions, replacing their printed instructions with powerful 3D animations and tacit knowledge from the engineering team so they can deliver on-time, high quality products for customers.

Epicor Connected Process Control

Epicor Connected Process Control (CPC) is a no-code/low-code MES and Connected Worker platform with embedded digital work instructions that provide task-level guidance, process control, traceability, and real-time reporting. The platform provides a unified environment with consistent workflows across stations and operations, connecting workers, tools, and business systems. CPC supports both operator-performed and automated operations. Tasks can be completed through guided instructions or automatically confirmed through PLCs and integrated equipment, with results captured as part of the product record. CPC enables production data to flow from the shop floor to business systems for analysis and operational decision-making. It can be deployed as a standalone system or integrated with ERP platforms, including native integration with Epicor Kinetic. Key capabilities: Flexible configuration: Drag-and-drop workflow configuration, task changes, and line balancing without custom development. Digital work instructions: Embedded editor supporting images, text, GIFs, videos, PDFs, and more to present workstation-specific guidance. Device connectivity: Integration with torque tools, barcode readers, gauges, printers, scales, vision systems, badge readers, and PLC-controlled equipment. Process validation: Pre-requisite pathway logic ensures required assembly and sub-assembly steps are completed before progression. Quality workflows: Reject, rework, and repair handling with recorded outcomes and operator prompts when required. Traceability and genealogy: Records component usage, operator activity, and device measurements for compliance and investigation. Data collection and reporting: Captures task-level activity including cycle times vs takt, good and bad part counts, Andon events, step confirmation results, and current production status. CPC is typically used in discrete manufacturing operations such as assembly, kitting, testing, repair, maintenance, and controlled processing activities where execution steps must be verified and documented.

Average Rating: 4.7/5.0

Total Reviews: 3

EZ-GO Platform

EZ Factory is a SAAS Company with a software solution called “the EZ-GO platform”. This is a mobile solution, with a focus on continuous improvement within production environments. The simple and visual software platform is used in factories to digitize checklists, work instructions, first line maintenance tasks and audits to improve safety, quality, training and efficiency on the shop floor.